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Indesit, founded in 1975, is an Italian multinational company that produces domestic product to export all over the world. Unfortunately, between 2012 and 2013 it faced a significant downfall related, initially, to one of it’s products, the Indesit washing machine WIXL143 and later on the more expensive W1X E167 model. Several costumers complained about the malfunctioning and the unexpected explosion of the models. One customer explained: “During the spin cycle it appeared that the drum had split open and moved the concrete balancing block inside the machine up pushing it’s top upwards”.

Looking at this situation from a lawyer’s perspective the consumer is protected, under the 1979 Soga Act, or in other words the Sale Of Goods act that establishes the rights and duties of the seller and buyer and their remedies in the event of a breach. The Act is defined as “a contract by which the seller transfers or agrees to transfer the property in goods to the buyer for a money consideration called the price”. It is also important to take into consideration that land and money are not included in the definition of goods. Even in the case that no physical contract for the sale of goods has been written, this Act automatically includes a number of conditions and warranties that in law are called ‘implied terms’.

There are four main implied conditions, or major terms which are vital to the main purpose of the contract:
-Title (s 12) involving the seller and its right to sell the goods or to pass a property;
-Description (s 13) that ensures that the goods sold correspond with the description in both case where the buyer had seen them or not;
-Quality and suitability (s 14) which includes two fundamental implied terms into every single sale of goods contract. First it states that the goods are of merchantable quality, or more accurately that they are fit for the

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