...position that I aspire to have From my point of view, I will choose business technology analyst as my aspiring position. It is a position that requires people to have the technical background and business knowledge. As a student in information management, this position matched us best. A special profile is listed as follows. Maggie H Chen (https://www.linkedin.com/in/maggiehchen) who was graduate from Syracuse University is a business technology analyst. She have a dual degree in Finance and Information Management and Technology. She is aspire to become an effective international business communicator and is currently have more than one year working experience as business technology analyst. Practices that will cause failures in IM management In this specific position, the practice that you cannot correctly translate the business requirement into technical requirement will most likely be the case failure in IM management. Considering the specific profile listed above, it is possible for her to incorrectly translate the requirement since she didn’t have the strong technology background. Business analyst is now crucial for the success of the information management. Since this position provide the “translation service” for the business department and technology department, and imprecise translations will result in failure of the project. A study [2] has showed that poor definition requirements (50%), communications problems (14%) and inadequate risk management...
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...professional who accepts responsibility for planning, monitoring, and controlling projects with respect to schedule, budget, deliverables, customer satisfaction, technical standards, and system quality. 3)System owners -Interested not in raw data but in information that adds new business knowledge and helps managers make decisions. Business entities and business rules. Concerned with high-level processes called business functions. Business function – a group of related processes that support the business. Functions can be decomposed into other subfunctions and eventually into processes that do specific tasks. A cross-functional information system – a system that supports relevant business processes from several business functions without regard to traditional organizational boundaries such as divisions, departments, centers, and offices 4)System users - View data as something recorded on forms, stored in file cabinets, recorded in books and spreadsheets, or stored on computer. Focus on business issues as they pertain to data. Data requirement – a representation of users’ data in terms of entities, attributes, relationships, and rules independent of data technology. Concerned with work that must be performed to provide the appropriate responses to business events. Business processes – activities that respond to business events. Process...
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...Vision/Scope Customer Name Directions for using template: Read the Guidance (Arial blue font in brackets) to understand the information that should be placed in each section of this template. Then delete the Guidance and replace the placeholder within with your response. There may be additional Guidance in the Appendix of some documents, which should also be deleted once it has been used. Some templates have four levels of headings. They are not indented, but can be differentiated by font type and size: • Heading 1 – Arial Bold 16 font • Heading 2 – Arial Bold Italic 14 font • Heading 3 – Arial Bold 13 font • Heading 3 – Arial Bold Italic 12 font You may elect to indent sections for readability. |Author | | |Author Position | | |Date | | Version: 1.0 ( 2002 Microsoft Corporation. All rights reserved. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft...
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...FY08 TAD Consulting Skills Case Library This document is for the INTERVIEWER only. Table of Contents: Case Interview Process and Guidelines 3 Case 1: Requirements Gathering Process 4 Case 2: Improving the Customer Experience 6 Case 3: Vendor Selection Process 8 Case Interview Process 1) Introduce yourself and explain your background and career at Deloitte Consulting. 3 min 2) State the objective of the case interview and present the case to the candidate: 2 min • Explain that you want to understand how the candidate handles a situation relevant to those found on the job. • Mention that throughout the case, you will evaluate several capabilities: problem solving, communication, composure, and structured thinking. • You are evaluating how the candidate approaches the case and the logic and creativity behind his / her recommendations. There is no “right” answer. • Verbally present the case to the candidate. 3) Candidate review of case: 2 min • The candidate may or may not ask for a few minutes to get his / her thoughts together regarding the case. The candidate may take notes. Encourage the candidate to do both if needed. • Make yourself available to answer any questions during this time. 4) Candidate presents solution / approach to the case: 15 min • Make yourself available to answer any questions about the case during this time. • Present “Curve...
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...Table of Contents 1. DOCUMENT OBJECTIVE 4 1.1 PROJECT OVERVIEW AND OBJECTIVES 4 1.2 BUSINESS BENEFITS 4 2. IMPACTS 5 2.1 IMPACTED BUSINESS AREAS 5 2.2 IMPACTED PRODUCTS 5 2.3 EXPECTED IMPACTED SYSTEMS 5 2.4 TRAINING AND COMMUNICATION REQUIREMENTS 5 2.5 CUSTOMER COMMUNICATIONS 5 2.6 OTHER IMPACTS 5 3. PROJECT SCOPE 6 3.1 MANAGING SCOPE CHANGE 6 3.2 ITEMS IN SCOPE 6 3.3 ITEMS OUT OF SCOPE 6 3.4 TIMEFRAME AND BUDGET CONSTRAINTS 6 3.4.1 Estimated Timeframe 6 3.4.2 Budget Constraints 6 3.4.3 Ownership 6 4. RISK ANALYSIS 7 4.1 ISSUES AND RISKS 7 4.1.1 Outstanding Issues 7 4.1.2 Risks 7 4.1.3 Risk Assessment Rating 7 4.2 BUSINESS RISK 7 4.3 TECHNICAL RISK 7 5. CONSTRAINTS, ASSUMPTIONS, DEPENDENCIES AND RESOURCES 8 5.1 CONSTRAINTS 8 5.2 ASSUMPTIONS 8 5.3 DEPENDENCIES 8 5.4 RESOURCES 8 6. BUSINESS FUNCTIONS 9 6.1 HIGH LEVEL BUSINESS FUNCTIONS 9 6.2 DETAILED BUSINESS FUNCTIONS 9 6.3 BUSINESS PROCESS FLOWCHART/S 9 7. SYSTEM SOLUTION OPTIONS 10 7.1 SYSTEM SOLUTION OPTION ONE 10 7.1.1 Description of System 10 7.1.2 Sample Screen Shots / Reports 10 7.1.3 Technical Considerations 10 7.1.4 Operational Considerations 10 7.1.5 Schedule Timeframes 10 7.1.6 Training Requirements 10 7.1.7 Budget 10 7.1.8 Future Requirements Fit 11 7.1.9 System Solution Advantages 11 7.1.10 System Solution Disadvantages 11 8. RECOMMENDATION 12 9. USE CASE DIAGRAM 13 10. HIGH LEVEL USE CASES 14 11. USER INTERFACE DESIGN 15 11.1 SCREEN 1 DESCRIPTION 15 11.2 SCREEN 1...
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...will match successful contract bidders with the contracts that they are most qualified for, based on experience, capabilities, and a proven track record. For the purpose of this discussion, the group was tasked with identifying three sub-factors for four primary evaluation factors that were pre-determined. The primary evaluation factors that were considered in support of the program management solicitation project are as follows: 1) Corporate Experience; 2) Past Performance; 3) Management Approach; and 4) Technical Approach. C. Summarized table of Evaluation Factors and Sub-factors: The table below represents a summarized table of the sub-factors that have been assigned to each of the pre-determined primary evaluation factors. Evaluation Factor #1: CORPORATE EXPERIENCE This evaluation factor assesses the experience that a bidder is likely to add to the solicited project. The experience of the bidder should be commensurate, or similar to the requirements of the contract. Listing of Relevant Sub-factors Summation of Sub-factor (in 10 words or less) #1: Years of Experience Experience providing commensurate services to those offered under this contract. #2: Organizational Structure Organization’s size and resources/assets available. #3: Prior Organizational...
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...Migration Planning 4) Manage the Migration - Pre-Migration Planning -Migrate to Cloud Based Infrastructure -Decommission Legacy systems - Optimize for the Cloud - Maintain and Improve 5) Formalize Architecture Review Board process - Profile IT Systems -Review Business Impact Analysis -Formalize Future State Architecture 6) Manage Vendor Selection / Contracting -Develop Detailed requirements - Release RFPs and evaluate CSPs -Selects CSPs and Establish Contracts 7) Manage Enterprise Cloud Migration and Modernization -optimize re-architect systems for the cloud - monitor performance and service levels - Use cloud Maturity Model to evaluate Organizations and Improve Manage the Migration Key Activities Determine authority, scope and goals of the ARB (or review and update if already established) Formalize and document processes and procedures for the HUD Architecture Review Board (ARB) Establish governance structure to review modernization projects and determine alignment with cloud migration efforts and alignment with business impacts/needs Oversee vendor selection process and contract establishment Oversee cloud migration activities • Re-prioritize initiatives based on business needs, IT constraints, and security level • Review cost / benefit analysis for cloud migration initiatives • Review initiative specific migration plans • Oversee initiative migration activities • Monitor cloud service provider to ensure compliance with SLAs Pre...
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...B. (2010). Federal acquisition: Key issues and guidance. Vienna, VA: Management Concepts, Inc. Feldman, S. W., & Keyes, W. N. (2011). Government contracts in a nutshell (5th ed.). St. Paul, MN: Thomson Reuters. Supplemental Resources Brown, T. L., Potoski, M., & Van Slyke, D. M. (2009). The challenge of contracting for large complex projects: A case study of the coast guard’s Deepwater program. IBM Center for the Business of Government. Retrieved from http://www.businessofgovernment.org/sites/default/files/deepwater_magazine_0.pdf Rendon, R. G. Critical success factors in government contract management. Retrieved from http://www.ippa.org/IPPC4/Proceedings/19Others/Paper19-2.pdf Schwartz, M. (2009). Defense Acquisitions: How DOD Acquires Weapon Systems and Recent Efforts to Reform the Process. Retrieved from http://assets.opencrs.com/rpts/RL34026_20090710.pdf COURSE LEARNING OUTCOMES 1. Analyze the source of government funding to determine a cost estimate for the acquisition requirements. 2. Given a defined requirement and market research results, apply the actions required to formulate a statement of work. 3....
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...CPA Program The practical experience guide and logbook If you require further information about the practical experience requirement, or would like to notify us of a change, please contact CPA Australia: practicalexperience@cpaaustralia.com.au or contact your local office – details can be found on the inside back page of this guide. Disclaimer The material used in this booklet has been designed and prepared for CPA Australia’s practical experience requirement. It provides tailored guidance for mentors who are registered in CPA Australia’s practical experience requirement. The booklet and contents should not be used for any other purpose. CPA Australia, the publisher and the author of this booklet take no responsibility for any loss incurred by any person who relies on guidance offered in this booklet. Legal notice Copyright CPA Australia Ltd (ABN 64 008 392 452) (“CPA Australia”), 2010. All rights reserved. Save and except for third party content, all content in these materials is owned by or licensed to CPA Australia. All trade marks, service marks and trade names are proprietory to CPA Australia. For permission to reproduce any material, a request in writing is to be made to the Legal Business Unit, CPA Australia Ltd, 385 Bourke Street, Melbourne, Victoria 3000. CPA Australia has used reasonable care and skill in compiling the content of this material. However, CPA Australia and the editors make no warranty as to the accuracy or completeness of any information in these...
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...SUMMARY Over 6 years of Business Analysis experience with in-depth knowledge of business processes in health care, banking and financial industries ▪ Experienced in interacting with business users to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across the deliverables of a project. ▪ In-Depth Knowledge in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team. ▪ Strong Knowledge with Iterative approach for Software Development as per Rational Unified Process (RUP). Involved in inception, elaboration, construction & transition phases using rational tools like Requisite Pro, Clear Case and Clear Quest during various phases of RUP. ▪ Experienced in Business Analysis, SWOT Analysis, Gap Analysis, Risk Analysis, Disaster Recovery Planning, Testing and Project Planning. ▪ Extensive knowledge of Medicaid, Medicare, Procedural and Diagnostic codes and Claims Process. ▪ Expertise in EDI and HIPAA Testing Privacy with multiple transactions exposure such as Inbound Claims 837-Institutional, 837-Professional, 837-Dental, 835-Claim Payment/Remittance Advise, 270/271-Eligibility Benefit Inquiry/Response, 276/277-Claim Status Inquiry/Response...
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...and Seaborn Hankerson CMGT/410 September 1, 2014 Marc Portner Business Requirement Document Project Description Team B Incorporated CEO has decided that the organization can benefit from a centralized data base for automating and managing global IT service relationships. Project Unification will combine all the company data from each location’s data base using the program ServiceNow. This program will enable the location managers to access and use company wide data from a single data base that will be located at the company headquarters in Seattle, WA. The business requirements for Project Unification are listed below. The budget of $150,000 for Project Unification has been legally approved by the CEO and all the stake holders. The project estimated completion will be 8 months from its inception. Project Unification has the following system and user requirements: • ServiceNow Service Automation Platform • Contractual and Legal documentation on the ServiceNow service • Individual clients for each location • Centralized Server/Data Base for Seattle, WA location • IT department employees and ServiceNow IT to begin implementation of the ServiceNow platform • Mandatory off-site training for location managers on the use of the new platform Functional requirement are very important components of the project plan. In regard to information technology software engineering...
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...FARAI MANGWANDA 29 Loucharl, 13 Rantkant St, Zwartkop, Centurion, 0157 South Africa Mobile +27737245972 fmangwanda@gmail.com PERSONAL DETAILS Name: Farai Mangwanda Date of Birth: 24/10/1973 Languages: English, Shona Gender: Male Passport No: Valid passport CN583368 (Zimbabwean) with a valid SA work permit. Waiting for issuance of permanent residence permit. Driver’s licence: Valid driver’s licence SUMMARY OF EXPERIENCE A competent Business/Technical Consultant with vast technical and business knowledge in Temenos Banking product (T24), extensive experience in the full life cycle of the software design process (SDLC), customized developments for T24 including requirements definition, design, Interface Implementation, testing and maintenance. Agile, good analytical skills, quick to learn and a hard working team player. bUSINESS AREAS OF COMPETENCE * Business requirement analysis and documentation * Data migration * Interface development * Functional Specifications Analysis * Jbase programming * ICT Strategy Planning and Management * User Acceptance testing * Disaster Recovery Management * Project management EDUCATIONAL QUALIFICATIONS * MBA * HND Computer Studies * Diploma in Computer Studies * Cambridge - GCE Advanced Level (Certificate) at Harare High School, Harare, Zimbabwe. 1992 * Cambridge - 8 Ordinary Level pass, Harare High School, Harare, Zimbabwe. 1990 CURRENT EMPLOYER ...
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...BILLITON Contents Practical experience requirement How to identify if your role is relevant Where do you fit? What skills areas do you need to demonstrate? Your mentoring relationship How to record your experience in the logbook The skills guide Personal effectiveness skills Leadership skills Business skills Technical skills 3 4 6 7 8 10 11 12 13 14 15 MICHELLE ROACH CPA 2 Practical experience requirement Did you know? Our studies show that members consistently perform better in their segments when they are enrolled in the practical experience requirement The practical experience requirement of the CPA Program gives you the opportunity to use the knowledge and skills gained in your education and apply them in your workplace. Combining your education with mentored practical experience will give you the opportunity to develop and demonstrate highly sought after technical and soft-skills that will benefit your entire career. Starting your practical experience requirement means that you are one step closer to your goal of becoming a CPA. CPA Australia recommends that you start the practical experience requirement and the professional level segments at the same time, if you are employed in a relevant role. What are the requirements? • complete a minimum of three years of relevant full-time or equivalent part-time work experience • demonstrate competence in 16 personal effectiveness, leadership, business and technical sub-skills to a CPA, FCPA or equivalent full...
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...address their decision criteria.” He illustrates & make his point using the smartphone MBA case. The first chapter also introduces the concept of Decision matrixes. That’s one tool using which audiences decide what information they want from professionals and the information that will fill their decision schemata. 2. Fill in a decision matrix that describes one of the schemas you use to make decisions on your job. I use the following decision matrix to make decisions on my job. Decision Criteria | Benchmark | 1. Meets the requirements | Proposed solution should meet the stated business needs within the stated boundaries. | 2. Operational feasibility | Proposed solution should fit in well in the organization. It is also a measure of how people feel about the system/project. | 3. Technical feasibility | Proposed solution should be practically considering a specific technical solution and the availability of technical resources and expertise. | 4. Schedule feasibility | Proposed solution should be reasonably achievable with the project timetable is. | 5. Economic feasibility | Proposed solution should be cost-effective. | 6. Return on investment (ROI) | Benefits from proposed solution should be equal to net cash receipts of the project divided by the cash outlays of the project. | 3. What benchmarks...
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...Management in Microsoft Dynamics CRM 2013 June 2015 Customer Service in Microsoft Dynamics CRM 2013 Feb 2014 Business System Analysts Reqmaster- IIBA Cairo Chapter May 2015 ITIL Foundation Feb 2014 Project Management Preparation (PMP) Aug 2013 Mini MBA- Management Principles Native Egyptians November 2005 CompTIA A+ Certification (Hardware & Operating System Maintenance) Started in September 2005 to November 2005 which is cooperation venture between MCIT (Ministry of Communication and Information) and the IBM (International Business Machines). WORK EXPERIENCE 2010- Current Telecom Egypt Mar. 2013- Current Head of Technical and Systems Support Division Business Analyst in Business Process Automation and Invoicing Applications Dept. (Smart Village, Egypt), where my tasks are: 1 Define and document business processes and software requirements. Eliciting requirements by discovering the underlying business needs often through communicating with stakeholders. Plan BA approach, activities and communication. Define business needs, solution scope and business case. Asses proposed solutions and capability gaps. Prioritizing, organizing, specifying and modelling requirements. Define assumptions and constraints. Verifying requirements by ensuring the requirements mapping to the...
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