...lowering traffic on the roads and help reduce pollution levels. As cities expand in breadth, the time taken to travel and the distances to travel – both have been on an upswing. While the bigger problems of setting up efficient infrastructure and proper public transport continue to linger on, entrepreneurs have pounced at this opportunity to make a difference. The jury is still out there about the success or failure of the idea. Transportation is a major issue these days. One of the most used means of communication in roadways. One of the major forms of road transport consists of the private passenger car. These cars are generally used with only a single rider. An overabundance of cars create various problems which includes increased traffic, increased pollution, parking congestion and many more. Car sharing aims at solving this problem by targeting the empty seats in the private cars. Employees of the same area or the students going to the same school can carpool. This can be done as the know each other and can communicate. But when going on an inter-city trip you are not aware if some other person also intends to make the same journey. Thus the applications helps you in seeing people and journey schedules and make an informed decision about do you wish to travel alone or save money and travel with a safe company. Furthermore, carpooling has documented social and environmental benefits that include: It helps in reducing traffic congestion as number of vehicles on the road can be...
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...FORD CARS GO IN FOR A SERVICE Case Study 1 Haris Awang ID# MBA2016-04-1001 MBA 6033 Marketing Management Submitted to: Mr Kumaran Raman Acting Postgraduate Coordinator & Senior Lecturer Faculty of Business & Law ASIA METROPOLITAN UNIVERSITY Tel: 03-9080 5888 Ext 680 15th May, 2016 FORD CARS GO IN FOR A SERVICE To many people, cars come pretty close to the goods-dominant extreme of a goods–services continuum. They are produced in factories from the combination of thousands of components, and to most people the physical properties of a car can readily be assessed. But recent experience from the car sector suggests that car manufacturers may be rather more enthusiastic to describe themselves as service-oriented companies. The days are long gone when a car manufacturer would sell a car on the strength of its design features, and then forget about the customer until the time came to replace the car three years later. Car manufacturers have realized that car buyers seek more than the tangible offering— important though that is. Over time, they have moved increasingly into services in an attempt to gain a larger share of car buyers' wallets. In the UK, Ford has led the way in many aspects of this increasing service orientation. It saw an opportunity in the 1970s with the liberalization of consumer credit regulations to offer car buyers loan facilities with which to make their car purchase. Not only did this make it easier for middleincome groups to buy...
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...Uber is a ridesharing service that is headquartered out of San Francisco, California, also operating in other international cities. The company uses a smartphone or mobile tablet application to arrange rides between drivers and riders. The primary role of the IT in this business is not only the enabling of operations, but IT also provides a specific competitive advantage. Most ridesharing services do not run strictly from an application from a mobile device. Uber set themselves above the rest because they were able to engage themselves in a rapidly growing market, with fast, easy, and economical services that all smartphone users can engage themselves in. IT is also the enabler of this company. Customers use this app to request rides and track their reserved vehicle’s location. Without the use of this technology there would be no means of communication between the riders and drivers. The IT that Uber uses is not seen to be “cutting edge” in any means. It is conservative in the means of the technology used; the only thing that makes Uber’s IT “cutting edge” is the innovative way that they have changed and taken control of many markets across world. The use of the business is relatively simple; the rider goes on to the application enters their location and debit/credit card number and is paired with a driver that is near by. There are many applications that are in thousands of different markets that use this same means of payment and use of IT. What makes the IT of Uber...
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...page 408 of the Text. 1. The ABC Car Service & Repair Centers are owned by the SILENT car dealer; ABC services and repairs only SILENT cars. Three ABC Car Service & Repair Centers provide service and repair for the entire state. Each of the three centers is independently managed and operated by a shop manager, a receptionist, and at least eight mechanics. Each center maintains a fully stocked parts inventory. Each center also maintains a manual file system in which each car’s maintenance history is kept: repairs made, parts used, costs, service dates, owner, and so on. Files are also kept to track inventory, purchasing, billing, employees’ hours, and payroll. You have been contacted by the manager of one of the centers to design and implement a computerized database system. Given the preceding information, do the following: a. Indicate the most appropriate sequence of activities by labeling each of the following steps in the correct order. 1. Obtain a general description of company operations 2. Interview the shop manager 3. Interview the mechanics. 4. Create a description of each system process 5. Draw a data flow diagram and flowcharts. 6. Create a conceptual model using ER diagrams 7. Normalize the conceptual model 8. Create the file (table) structures. 9. Load the database 10. Create the application programs 11. Test the system b. Describe the various modules that you believe the system should include. Car Configuration: this module will...
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...Henry Clements is a friend of yours who has a car rental agency in major metropolitan area. Although he is an independent company he works closely with three other independent companies in metro area. They share information and each they forecast the number of cars each will need the following week. Then if needed, the will transfer cars between location on Sunday when none of the agencies is open. If they have to go and get a car during the week, it will cost $75 each considering the lost time and good will of making the customer wait. Moving on Sunday gives the customer the option to return the car to any of the four locations and it has allowed Henry and the other agencies access to extra cars to meet their needs. Everyone is happy with this arrangement. Henry reviewed his company’s performance and he believes there is room for improvement. He has obtain records for the last three months. The data he collected are shown below. It is Friday and he has to input his forecast for the number of cars needed tomorrow. He knows you are have been taking a class in Quantitative Analysis and has asked you to review his data and help with his forecast and determine what else he might to do increase his performance. As you discuss the situation with him, you learn that he wants to be able to meet the customers’ requirement for a vehicle 95% of the time. He says he rarely ever gets complaints if the exact model is not available, as long as he has a vehicle available, so he...
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...[pic] [pic] ================================== TOYOTA AUTOMOBILES COMPANY BURNASTON A38/A50, DERYSHIRE EAST MIDLANDS DE1 9TA UNITED KINGDOM TEL NO +447017026881 (Customers Care Line) STAR PRIZE WINNER This is to inform you that you have won a BRAND NEW TOYOTA CAMMRY 2013 CAR and a cash prize of (£500,000 00 GBP). The car comes with a special TOYOTA INSURANCE Cover for one whole year that is till the next promotion in 2013. It also comes with a one year warranty and FREE repairs at any TOYOTA AUTOMOBILES depot or service station worldwide. Your Batch No: 515944052/166 and Winning No: 1544 make you as one of the lucky winner in our Charity bonanza and you are advice to keep the information of your winning confidential. Congratulation once again. Please Fill the Information below: TEL NO +448713150480 |1. Full Names: Asif Khan | |2. Your Full Address: Green Park Society, Gulzar House, | |Opp V.t College, Rly Station Road | |3. Your Age: 33 yrs | |4. Your country – India | |5. Your Country– India | |6. Your City...
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...Capstone Case Study Henry Clements Car Rental Agency Directions: Carefully read through the following case study and answer all of the case study questions. Include supporting calculations and screenshots. Save your document with an appropriate file name that includes the activity number and your name (Example: john_smith_capstone). Submit your document through the Capstone Case Study Activity Link in the Exams area in Blackboard. Henry Clements is a friend of yours who has a car rental agency in a major metropolitan area. Although his is an independent company, Henry works closely with three other independent companies in the metro area. They share information and each week they forecast the number of cars each will need the following week. Then, if needed, they will transfer cars between location on Sunday when none of the agencies are open. If they have to go and get a car during the week, it will cost $75 per car, considering the lost time and good will of making the customer wait. Moving on Sunday gives the customer the option to return the car to any of the four locations and it has allowed Henry and the other agencies access to extra cars to meet their needs. Everyone is happy with this arrangement. Henry reviewed his company’s performance and he believes there is room for improvement. He has obtained records for the last three months. The data he collected are shown below. It is Friday and he has to input his forecast for the number of cars needed tomorrow. He knows you...
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...Enterprise Rent-A-Car: Measuring Service Quality 1. Analyze Enterprise’s Service Quality Survey. What information is it trying to gather? What are its research objectives? Enterprise used the survey to capture data about customer’s satisfaction. Management objectives are to keep current customers satisfied, improve customer service and increase car rental in the remaining 20% in the discretionary market. Research objectives to determine the level of satisfaction: Customer’s rental car experience, the rental process, vehicle preferences, customer awareness and rental history. With the data provided the company will be able to determine if a satisfied customer will be a repeat customer and refer others to the company. 2. What decisions has Enterprise made with regards to primary data collection-research approach, contact methods, sampling plan, and research instruments? Method of research used by the company is descriptive research. In order to track customer satisfaction, knowledge, preferences and attitudes of customers Enterprise chose survey research as their research approach. Contact methods used to gather data was mail. Sending surveys to one in 20 customers indicates that the company used simple random probability and the research instruments used was the survey. 3. In addition to or instead of mail survey, what other means could Enterprise use to gather customer satisfaction information? Enterprise could contact customers...
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...about her. If those people that comment mean things talking about her where not just a profile and was someone face to face we usually wouldn't say things like that. Also in the Vanderbilt’s essay he talks about the road rage and the different types of communication while driving. Many people while driving get very upset with other drivers if they need to be somewhere quickly, or even if the person is driving slower then they want to drive, which cause the person that is behind the person that is going slow to speed up and cut them off. I have seen a lot of incidents where people cut someone off and they want to get pay back on they so they try to cut them off back, then it turns into an accident. Citizens do not understand how dangerous cars and truck are when we are behind the wheel, they can hurt someone very badly plus even kill them. We as people need to understand that our ethical compilations need to help us from being cyborgs, to understand that we have to live our own life without having to use all the new technology. People today are totally cyborgs we use technology in everything we do. We hardly do this that does not consist of new technology advancements. Whenever, people have questions that we need to find answers for we go on our phones or computers to google the answer. New technology has made greater openness possible, but has this...
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...still going to cost you a tidy five-figure sum to buy the necessary parts, materials and paint supplies needed to transform an old car from a worn-out relic to a dazzling show beauty. If you've decided to restore a particular old car because you have a longstanding attachment to that model and are not concerned about its value or whether parts can be easily found, then we applaud you--that mindset should be the primary focus of this great hobby of ours. However, if you enjoy old car restoration but prefer your projects to be easy and relatively cheap to do--with, perhaps, the added bonus of making a few dollars on it when it's done--then these are the cars you should consider for your next venture. Of course, the majority of these cars won't make you stand apart from the crowd at a show or cruise-in, but you will be able to complete their restoration far faster and a whole lot cheaper than if you chose a car that was rare, or had only been made for a few years. Another factor to consider is the actual purchase price of the car. While some of the cars listed here can be bought for around $5,000, others will cost four times as much even if they're basket cases--but keep in mind that those higher-priced cars will also bring four times the money when sold, so it kind of equals out. But the one common feature enjoyed by most of these cars--and the main reason why they are on this list--is that they're backed by a huge parts supply, making them a lot easier to restore...
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...are due to three crucial parts: • Torsion Spring: The torsion spring has a surprising amount of constant pressure and over time weakens and can no longer function or breaks. • Cables: These cables will fray and stretch over time causing the garage door to become out of alignment or cease to work. • Garage Door Opener: These machines are a must have for a homeowner, but over time parts can wear out. Oft times just putting new batteries in the transmitter will allow them to resume working flawlessly, but at times a repair is needed. Torsion Spring The most common problem with a garage door is the torsion spring. The spring can become weak with age, and this will make it harder to raise your garage door. If this spring breaks completely, your car could even be stuck in the garage until making a repair....
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... What I find to be awesome is cars. Cars are the best thing to ever happen to this world. Where would we be without cars? Cars are the signature to most advancement. Cars are fast. Cars are classic. Cars are just amazing. I’m sure most people don’t ever stop to admire a car. Cars are amazing if you actually know about them and know what you like. There is amazing cars all over the world I have lots of cars I really like. Cars are an art. Nothing is better than the bond you can make by building your own car. It’s a whole other feeling. Cars are amazing. For three reasons. First reason is that they are fast. In my opinion of a good fast car. I would get a 1967 Ford Mustang Shelby GT500. Just because that’s my style. This car is rolling fast yea there is faster imports, but this is classic, friendly but crazy fast. This is a beast on 4 wheels. 271 horse power you bet its fast. This car goes from 0-60 in 4.3 seconds. This is just one of the millions of cars out there. Cars are legit the best past time because of their incredible speed. Another fast car is the 1987 Grand National. This car is fast and slick, you need a getaway car this is your car. Its precise steering with the right driver you can drive miracles. It goes from 0-60 in 4.8 seconds. No matter what car you have you get or are thinking of getting how fast is it or how fast does it go is always one of the questions you ask. Okay so the second reason I think Cars are amazing is because they are...
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...involved in the day-to-day operations of the dealership. The profits of the dealership were fundamentally important to Rusty’s future lifestyle. As the founding owner of the dealership in 1968, he had seen the dealership grow to the current sales level of approximately 600 new cars and 600 used cars annually. His service facility has also expanded to 18 service bays. In Rusty’s opinion his long standing policy of emphasizing new car sales as the principle business of the dealership had lead to the growth. He also attributed this to developing the customers and playing close attention to the customer’s needs. Most customers both new and used had returned to the dealership several times to make additional purchases. The latest income statement is shown in the exhibit along with an analysis of the service department expenses. To accomplish semi-retirement Rusty needed to make organizational changes. Talking with his daughter, a recent Laurier MBA graduate, he felt that the profit centre approach would best fit his requirements. Thus the dealership was divided into three profit centres. The new cars sales department was to be run by Sue Me, the used car sales department by Le Mon and the service department by Otto Baun. All of these people had been key players at the dealership for the past ten years. Each manager was told to run their department as if it was an independent business. Under the profit centre approach each manager would receive their compensation based on...
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...strategy, how to use the existing Aero brand and following in the United States, and my overall recommendation. If it is decided to go-it-alone, Aero Motors will effectively be starting from scratch. Although extremely popular in the European and Asian markets, Aero is not a well-known entity in the U.S. Not only will we be tapping into a new market, but it is a new product line. Advertising and promotion will be vital, as will the necessary market research initially. A support service to service the cars in North America will have to be established, along with proper distribution channels. This will not be cheap. A large investment will have to take place, and it will also take time to implement a competitive marketing strategy to reach our intended audience. Since we only have a limited window (2 years) to maximize our current technology advantage over our competitors this makes it a risky proposition. Going-it-alone will give Aero Motors full control over all aspects of introducing the new cars from start to finish. We can decide what markets to enter, and have creative control over our advertising campaign. We get to keep our current technology advantage amongst ourselves. Upfront costs and investments will be costly for the first couple years, but Aero Motors will reap all the long-term benefits. Establishing a strong brand is our primary objective, and partnering with a U.S. based company will take away from truly making Aero unique and independent. If we are...
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...Accepted Manuscript Title: Effect of layer thickness on thermal properties of multilayer thin films produced by PVD Authors: B. Tlili, C. Nouveau, M.J. Walock, M. Nasri, T. Gharib PII: DOI: Reference: To appear in: S0042-207X(11)00353-8 10.1016/j.vacuum.2011.09.008 VAC 5485 Vacuum Received Date: 20 February 2011 Revised Date: 5 September 2011 Accepted Date: 18 September 2011 Please cite this article as: Tlili B, Nouveau C, Walock MJ, Nasri M, Gharib T. Effect of layer thickness on thermal properties of multilayer thin films produced by PVD, Vacuum (2011), doi: 10.1016/ j.vacuum.2011.09.008 This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain. ACCEPTED MANUSCRIPT Effect of layer thickness on thermal properties of multilayer thin films produced by PVD B. Tlilia,b, C. Nouveaub, M J Walockc,a, M. Nasria, dT.Gharib. UR. Mécanique Appliquée, Ingénierie et Industrialisation (M.A.2I), ENIT, BP 37, Le Belvédère, 1002 Tunis, Tunisie b Laboratoire Bourguignon des Matériaux et Procédés (LaBoMaP), Centre Arts et Métiers ParisTech de Cluny, Rue Porte de Paris, F-71250 Cluny...
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