...“Value-adding is the enhancement a company gives its product or service before offering the product to customers. Value-added applies to instances where a firm takes a product that may become considered a homogeneous product, with few differences from that of a competitor, and provides potential customers with a feature or add-on that gives it a greater perception of value” (Gebremenden, 2016). “Achieving high value for the patient must become the main priority of health care delivery for every dollar spent” (Porter). The concept is valued by the customers in medical health care to determine the best qualities and solutions in the healthcare system. To implement value-based healthcare, transformation needs to become done by both health providers...
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...Health Policy Values Morgan Spencer Grand Canyon University: NUR-508 Dr. Jamie Buchanan June 15, 2015 Health Policy Values Beliefs and Values Beliefs and values are two things in which people develop when they are going up and are engraved in them however, there is a difference. Beliefs are what we believe to be true and values are a person's principles or standards of behavior. My values and beliefs have stemmed from my upbringing and also from my personal experiences as a nurse and a young woman. As a young child my values and what was expected of myself were engraved into me. The first concept that was engraved into myself was a hard work ethic which stemmed from my grandfathers. My grandfathers were the bread winner of their families and taught myself the importance of integrity, honesty, and hard work. My beliefs came from knowing God, understanding His Word and knowing what he expects of myself. Health Care Policy Due to my values and beliefs I can easily get frustrated when talking about health care policy in respects to cost and quality. Health care costs have easily risen since I started working as a nurse four years ago. However, things are getting more expensive that the economy cannot keep up at this time. Technology and the advances in health care are beneficial to all and for the greater good which can improve the quality of life. However, are these advances going to cost more? Yes. Should we not develop them due to cost of them? Absolutely not. Unfortunately...
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...and Values Initiatives in Health Care Introduction The relationship between the external quality and value initiatives in health care has been widely discussed in academic literature. Actually, this issue is of great importance as it reflects the role of patient satisfaction in healthcare. According to researchers, “in health care, the whole notion of quality has become a source of confusion and sometimes a distraction from genuine value improvement” (McClellan, 2008, p. 23). Quality is affected by patient outcomes and satisfaction. At the same time, quality helps to determine the value in healthcare. Many quality and value initiatives are aimed at reducing health care disparities that exist in American healthcare system, as well as at improving the quality of care (McClellan, 2008). Generally speaking, various quality of care initiatives contribute to the overall success of any health are organization, including financial success and success of nursing practices. To achieve higher level of quality of health care services, it is necessary to use effective mechanisms, which involve certain changes, such as additional staffing, new equipment, adequate audits, and other changes. Health care organizations should be focused on overcoming any barriers to successful quality improvement. Quality and values initiatives in health care help to achieve this goal. The major goal of this paper is to discuss the relationship between the external quality and value initiatives...
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...The Care Value Base The Care Value Base • A set of 7 principles to help care workers give the standard of care client’s need. • Care values are based on ideas about human rights. • Care workers should ‘act in the best interest of the service user’ • They must value them as individuals • Treat them in a way we would like to be treated ourselves • Care workers show they ‘value’ each individual by applying the care values. The care value base Promoting anti-discriminatory practice Promoting and supporting dignity, independence & safety Maintaining confidentiality CARE WORKERS EMPOWER CLIENTS BY Protecting individuals from abuse and harm Providing individualised care Respecting & Acknowledging individuals’ personal beliefs and identity Promoting effective communication and relationships The Care Value Base • Care work is about improving a client’s quality of life by meeting their PIES needs. The CVB ensures that this happens. • Care workers do this by empowering their clients (by giving them the ability to do something for themselves). 1. Promoting anti-discriminatory practice • What does this mean? • Care workers must be seen to treat all clients in the same way no matter what differences there are. • They must make sure they do not discriminate against anyone. 1. Promoting anti-discriminatory practice • How can you do this? • Allowing people to be different & not discriminating against ...
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...Organizational Change Plan – Part II Cindy Keshavarz HCS/587 June 21, 2014 Laura Rainey The role of the traditional physician, clinician, and patient is changing to incorporate the increased use of technology in the delivery of health care. Home health care is no exception. Patients today are fully informed consumers and insist on participating in their health care and being fully knowledgeable of all options available. Physicians need the most time effective and accurate measures to help care for their patients. Home health care must be able to maintain the competiveness, maintain financial security and deliver quality patient care. These are some of the factors motivating our current change of implementing the Tele health Program. Monitoring the Implementation of the Tele health Program Monitoring the implementation of the telehealth program begins with the training and education of nurses and physical therapists so that they may acquire the skills required for hands on use of the new system. All current and newly employed clinicians will need to complete the learning modules on the use of the telehealth program system. Practice monitors will be made available and kept in the office classroom for those who wish to practice with the unit. Team managers will also be trained as an additional resource persons for those needing...
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...THE PRINCIPLES OF THE CARE VALUE BASE The seven principles are those which put an individual at the heart of the health and social care provision. These seven principles form the value base. All seven of the principles are all equally important as one another and should form the basis of all relationships with clients and colleagues. The seven principles consist of the following: 1. the promotion of anti-discriminatory practice 2. the promotion and support of dignity, independence and safety 3. respect for, and acknowledge of, personal beliefs and an individual ‘s identity 4. the maintenance of confidentiality 5. protection from abuse and harm 6. the promotion of effective communication and relationships 7. the provision of personalised (individual) care All together the seven principles can be broken down into different concepts: Inclusively: the fact or policy of not excluding members or participants on the grounds of gender, race, class, sexuality, disability, etc Access: The means or opportunity to approach or enter a place Trust: firm belief in the reliability, truth, or ability of someone or something Confidentiality: is a set of rules or a promise that limits access or places restrictions on certain types of information Choice: an act of choosing between two or more possibilities Participation: taking part in an activity Honesty and openness: telling the truth and not hiding things Respect: a feeling of deep admiration for someone...
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...person centred values must influence all aspects of health and social care work. Person centred values influence all aspects of health and social care work, for the reason that by law requirements in regards to the Human Rights Act 1998, Health and Social Care Act 2012, along with Codes of Practice for Social Care Workers, health and social care should be based on person centred values. In the interest of individuals who are receiving care, it enables them to be treated with respect and dignity, involving their own needs beliefs and identities, as well as to be supported to remain independent as much as possible. Person centred values also involve individuals to be supported to access their rights, as well as providing anti-discrimination practices together with promoting equal opportunities for individuals, and presenting choices and safety. Ultimately, it is all about diverse people who are involved in health and social care work, so therefore, the values that influences care must be person centred. 1.2 Evaluate the use of care plans in applying person centred values. For information regarding individuals such as patients/service users, a care plan otherwise known as a support plan is used as a vital source of document. Individuals who generally have a long-term condition require a care plan as it is an agreement involving themselves and their health care professionals. The document enables the health of an individual to be managed daily, involving what care they require...
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...Is it important to focus on organisational values and engaging stakeholders, including patients, when working to improve care quality and patient experience? Introduction This paper examines how organisational values and stakeholder engagement can improve patient quality, experience and care. The author will do this by exploring what stakeholder engagement is and how it is being used in the healthcare arena to improve care quality and patient experience. The author’s critical analysis will discuss the relationship between organisational values, stakeholder engagement and the delivery of quality patient care, before relating this to his professional practice, prior to drawing and presenting conclusions. The author having worked in the NHS for a number of years as a Commissioning Manager in a non-clinical role has often found it difficult to see the impact that sound organisational values and robust stakeholder engagement can directly have on the delivery of patient quality, experience and care, working through Module 3 has been a truly eye opening experience for the author. Having completed Module 1 and 2 of the EGA course and now coming to the end of Module 3, there have been many opportunities for self-reflection and time to make sense of how and why organisational values, engagement and service delivery are all interlinked. Analysis Engaging Stakeholders to Improve Care & Quality “Stakeholder engagement is the process by which an organisation involves people who...
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...does the mission reflect the company’s values? Explain. The mission statement of Namaste Solar is “to propagate the responsible use of solar energy, pioneer, conscientious business practices and create holistic wealth for our community which benefits all stakeholders equally- customers, employees, investors, and the environment.” The mission statement reflects the company’s values because they direct explain how the values or linked the mission statement. The company has five core values. The first value is “care for the earth.” Namaste Solar Company’s core activity was designing and installing solar energy systems.” Namaste Solar even went so far and got there building to be LEED-gold certified. The second company value is “to care for the customer.” Namaste Solar cares for the customers by offering them a 10-year warranty on all of their residential installations. Namaste Solar also reimbursed customers for their lost energy production when equipment was out of service for repairs. The third company value is “to care for the community.” Namaste Solar has chosen to donate 1% of its revenues in the form of solar system installations to nonprofits communities. The forth value is “to care for the company.” Namaste Solar care for the company by choosing to create a collaborative and equitable culture. They support and stand for a company that is open-management, democratic decision-making, and a meritocratic system. The fifth value is “to care for ourselves.” 2. Does it seem...
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... -Social and cultural changes in human values and norms of behavior in businesses I think that first of all what we call a future could be happening in the next coming years or decades, since new types of technology and crazy touch-screen or laser objects are being used every day in our daily lives, even worst by children about 5 or 6 years old. Technology is not the only thing that has changed and is changing every day, something that we should really worry about is our own human values. This is our own social and cultural values, everything we have had since the moment we are born and also our norms in daily business that have been established year and years ago based on errors and important historical events, and by important business man and multinationals that had gave us the opportunity to experience what we are experiencing today. To answer the million dollar question we need to break it down into two separate parts; social and cultural changes; and norms of behavior in the world of business. The question is how these two factors will change in the future and how businesses will be done by that time. First, we need to determine our social and cultural values and those can be referred or seen as our ethical actions, and are our base of integrity in society. The way we think, act, behave, from a greeting to an interview or negotiation, these values or personal beliefs are definitely changing and even becoming extinct. Our values is the most fundamental thing in today´s...
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...Anthropocentrism vs. Nonanthropocentrism: Why Should We Care? KATIE MCSHANE Dept. of Philosophy and Religion North Carolina State University Campus Box 8103 Raleigh, NC 27695–8103, USA Email: katie_mcshane@ncsu.edu ABSTRACT Many recent critical discussions of anthropocentrism have focused on Bryan Nortonʼs ʻconvergence hypothesisʼ: the claim that both anthropocentric and nonanthropocentric ethics will recommend the same environmentally responsible behaviours and policies. I argue that even if we grant the truth of Nortonʼs convergence hypothesis, there are still good reasons to worry about anthropocentric ethics. Ethics legitimately raises questions about how to feel, not just about which actions to take or which policies to adopt. From the point of view of norms for feeling, anthropocentrism has very different practical implications from nonanthropocentrism; it undermines some of the common attitudes – love, respect, awe – that people think it appropriate to take toward the natural world. KEYWORDS Anthropocentrism, environment, ethics, Norton, value Environmental Values 16 (2007): 169–185 © 2007 The White Horse Press 170 KATIE MCSHANE For at least the last 30 years now, there has been a running debate among environmental ethicists about whether anthropocentrism can serve as an adequate foundation for environmental ethics. The most recent discussions of this issue have concerned Bryan Nortonʼs ʻconvergence hypothesisʼ – the view that if we ...
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...Outline and critically evaluate the corporate culture and values that the Starbucks Corporation has developed as an international company. Corporate culture is the shared values, traditions, customs, philosophy, and policies of a corporation. This influences the professional atmosphere that grows from this and affects employee behaviour and performance, it determines how employees think, act and feel. Every organisation has a different concept about the kind of culture that it should have, Howard Shultz CEO of Starbucks worked to instil key values and guiding principles into the Starbucks culture. The fundamental value was “to build a company with a soul,” to achieve this Shultz came up with a philosophy for Starbucks to “never stop pursuing the perfect cup of coffee.” This meant Starbucks had to control the quality of its products across all stores with Shultz strongly opposed to franchising in order to achieve this. Using high quality beans with no chemicals or additives was also central to the core values; this is even true in today’s Starbucks coffee. Following on from Shultz’s keystone value and it is the staff who are central to the soul of the company. The employee’s were selected for their character, personality and skills “to deliver consistent pleasing customer service.” Employee’s adopted Shultz’s core values to provide not just a perfect coffee but to provide an experience to Starbucks customers which led to the success of Starbucks and making...
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...M1 – Care Values The values of care are based on ideas about human rights. These are the rights which everyone is entitled to. Care workers will want to ‘act in the best interest of the individual’. This means valuing them in a way that they would wanted to be treated themselves. Care workers will show they ‘value’ the service users by applying the values of care in the day-to-day tasks which they do. In health and social care organisations, there are three main care values which are; Promoting equality and diversity of people who use services – which is to; understand and not show prejudice, stereotyping or labelling, understand and value the benefits of diversity, understand the bases of decimation, such as gender, sex, race, age, disability, sexuality or social class and understand beliefs and assumptions. This is important as it promotes trust and respect between practitioner and client and it shows the practitioner cares and fully accepts the client. Promoting individual rights and beliefs – which includes the rights to; be different e.g. sexual orientation, freedom from discrimination e.g. not to be treated differently, confidentiality e.g. have all personal information kept private, choice e.g. make own decisions, dignity e.g. respected, effective communication e.g. have things explained and to be listened to, safety and security e.g. protection from harm and privacy e.g. having own space which isn’t invaded by others without consent. Maintaining confidentiality...
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...Code of Ethics Paper Learning Team C: Cynthia Anderson, Heaven Bagley, Lewie Hodge, Rachel Cluff, and Yvette Allen HCS/335 Due: 09/26/2011 Mayo Clinic’s work is well known for many specialties, ranked in the top ten for most of them, the biggest thing that this not – for – profit organization is concerned with is, the care and satisfaction of the patients they serve. Patients from all fifty states travel to the Mayo facilities for treatment because they hold their employee and facility standards to high ethical and moral standards. The motto of the patient comes first plays a big part in way the Mayo facilities operates on a daily basis. As we take a look at some of the facts about the Mayo Clinic, we will see the reason for their success. Mayo Clinic’s Mission is, “To inspire hope and contribute to health and well-being, by providing the best care to every patient through integrated clinical practice, education and research.” They value Patients above all else and thrive to maintain the values of the original founders of Mayo. They pride themselves on respect, compassion, integrity, healing, teamwork, excellence, innovation, and stewardship. From the latest, Best Hospital rankings, four thousand eight hundred and twenty-five hospitals were looked at and only one hundred and forty were chosen Mayo clinic was one of those clinics chosen. Out of sixteen specialties ranked within each facility, eight of Mayo’s...
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...NU300: Unit 3: Assignment Leadership Inventory Directions In the table below complete the two areas: 1. In the “Definition” column you will define each of the five Leadership Characteristics (in your own words). Support your definitions with examples from your life. 2. In the “Analysis” column you will analyze if each of the five Leadership Characteristics a. are appropriate; b. should be removed from the list; c. or, new characteristics added to reflect a more accurate illustration of professional nursing leadership skills necessary to provide safe, effective nursing care in today’s healthcare environment. Please provide examples or rationales to support your analysis. NAME: COURSE-SECTION: DATE: Leadership Characteristics | Definition (in your own words) | Analysis | Empowerment | Empowerment is helping to enable and motivate others by allowing them to have some autonomy and responsibility over their choices. | Empowerment is an appropriate leadership characteristic for nurses. Being a nurse has several different roles and obligations. As a nurse, you work to empower your patients and help them to make the best choices for their particular situation and you also work to empower your fellow nurses and co-workers. By providing information and resources, you help others to feel part of the group and improve outcomes. Empowerment can also help others to feel as though they...
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