...Ankur Aggarwal, Territory sales Manager-SCVP, Tata Motors ltd, for his able guidance, continuous support and cooperation throughout my project, without which the present work would not have been possible. I would also like to thank the DSE and DSM of Automobile Sterling, Ashok Ojha , Mr. Harish Sharda, for the constant support and help in the successful completion of my project. Also, I am thankful to my faculty guide Prof./Dr./ Girish Kathuria of my institute, for his continued guidance and invaluable encouragement. Tapan Sharma INDEX |s.no |chapters |page no. | |1 |EXECUTIVE SUMMARY |4-6 | |2 |INTRODUCTION TO TOPIC |7-9 | |3 |COMPANY PROFILE |10– 19 | |4 |INTRODUCTION TO PROJECT...
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...“Service awareness status of Grameenphone subscribers which leads a better customer experience" Submitted To SYEDA SHAHARBANU SHAHBAZI Senior Lecturer BRAC Business School BRAC University Submitted By ANIMASH MALLICK ID: 07204039 S U B M I S S I O N D A T E: JANUARY 16, 2012 Letter of Transmittal 16th January, 2012. Syeda Shaharbanu Shahbazi Faculty BRAC Business School (BBS) BRAC University, Dhaka. Subject: Submission of Internship Report on “Service awareness status of Grameenphone subscribers”. Dear Madam, Here is my internship report on “Service awareness status of Grameenphone subscribers” which you approved as my research topic. Though this report, I have tried to focus on the company background, performance, case studies along with the research on the aforementioned topic. Now, I am looking forward for your kind appraisal of this project. I hope that you will enjoy reading the report paper as much as I had enjoyed doing it. Thank you very much, for giving me such an opportunity to complete such an interesting project. Sincerely Yours, ________________ Animash Mallick (ID: 07204039) Acknowledgement This report would have been impossible without the valuable contributions and limitless help of several individuals. First, my thank goes to the Almighty God for giving me the grace to finish this project. I would like to thank all the authors of the journals, books and articles that are secondary sources from where we have collected necessary...
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...Youth Justice http://yjj.sagepub.com/ Book Review: M Little and B Maughan, Effective Interventions for Children in Need, The Library of Essays in Child Welfare and Development, Ashgate, Burlington, VT, USA, 2010, £120 Hb, ISBN 978-0-74562-825-2 Declan Coogan Youth Justice 2011 11: 194 DOI: 10.1177/14732254110110020603 The online version of this article can be found at: http://yjj.sagepub.com/content/11/2/194 Published by: http://www.sagepublications.com Additional services and information for Youth Justice can be found at: Email Alerts: http://yjj.sagepub.com/cgi/alerts Subscriptions: http://yjj.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://yjj.sagepub.com/content/11/2/194.refs.html >> Version of Record - Jul 13, 2011 What is This? Downloaded from yjj.sagepub.com at Universiti Teknologi MARA (UiTM) on April 16, 2014 194 Youth Justice 11(2) alongside England and Wales and in so doing makes some invaluable comparisons and contrasts in light of the differing legal systems. Nonetheless, this does raise questions about the primacy accorded to the Scottish Sheriffs’ accounts in the second section of the book in light of the markedly different approach to ASBOs adopted in Scotland, especially where young people are concerned (pp. 121–125). The Sheriffs’ accounts clearly lend support to extant concerns about net-widening (cf. Squires and Stephen, 2005)...
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...NATIONAL UNIVERSITY OF RWANDA FACULTY OF APPLIED SCIENCES DEPARTMENT OF COMPUTER SCIENCE ACADEMIC YEAR 2011 Performance analysis of Encryption/Decryption algorithms using SimpleScalar By: MANIRIHO Malachie and NIZEYIMANA Jean-Paul Supervisor: Dr.-Ing. NIYONKURU Adronis Huye, 2011 CHAPTER ONE: GENERAL INTRODUCTION 1.1. BACKGROUND TO THE STUDY There are various security measures that can be imposed in order to secure the information stored. As more and more technologies evolve, an irresponsible person may try to find a way to excavate any loopholes within the system in order to penetrate into the heart of its weaknesses. This is due to the fact that human-made designs can also be broken by another human. Thus, over time security measures must constantly be reviewed and strengthened in order to combat hackers or culprits hot on the heels of system developers who are also using high technologies. One of the means to secure the data is to apply a secret code of encryption. By having it encrypted, the sender can pass the data to the receiver and only the receiver or authorized personnel can have access to the data provided they have been given a key by the sender to decrypt it in order for them to view the information. Thus, without having the right key, nobody is able to read the encrypted data received or stored. Even if hackers or unauthorized person managed to intercept or steal the data, it would be...
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...Chapter 20 Statistical Quality Control GOALS When you have completed this chapter, you will be able to: • Discuss the role of quality control in production and service operations • Define and understand the terms chance cause, assignable cause, in control, out of control, attribute, and variable • Construct and interpret a Pareto chart • Construct and interpret a fishbone diagram • Construct and interpret a mean and range chart • Construct and interpret a percent defective and a c-bar chart • • Discuss acceptance sampling Construct an operating characteristic curve for various sampling plans. W ter A. Shewhart (1891–1967) al W 1498 1548 1598 1648 1698 1748 1898 1948 2000 ith the advent of industrial revolution in the 19th century, mass production replaced manufacturing in small shops by skilled craftsman and artisans. While in the small shops the individual worker was completely responsible for the quality of the work, this was no longer true in mass production where each individual’s contribution to the finished product constituted only an insignificant part in the total process. The quality control by the large companies was achieved with the help of quality inspectors responsible for checking a 100 percent inspection of all the important characteristics. Dr. Walter A. Shewhart, called the father of quality control analysis, developed the concepts of statistical quality control. For the purpose of controlling quality, Shewhart developed charting techniques and...
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... Group: C Submitted To: Dr.Md.Mamun Habib Name ID 1. DAS, AMIT 10-17652-3 2. ISLAM, NABILA 10-17731-3 3. Chapter 1: Introduction 1.1 Introduction of the study: As we know that there are 6 operators in Bangladesh who provide their service in telecommunicating service sector. All the operators are trying to provide the best service. So there is a huge competition is going on between them. From our research we will try to find out the current position of Airtel and the customers satisfaction level. 2. Research Objective: We know that Airtel is one of the leading cellular service providers in Bangladesh. People from all ages are using Airtel. So, our main target is to communicate with all ages people who are using Airtel sim and find out their comment and on the basis of that make an overall comment. 1.3 Scope of Research: This report deals with the telecommunication service in Bangladesh which was provided by Airtel. The primary emphasis was given to customer satisfaction. It is a descriptive research...
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...Research method 10 Research format 10 Research technique 10 2.1 Ethics 13 Data protection U.S. banks 15 Banks cash in on big data 16 Privacy vs. Security 17 Predicting with privacy 18 Privacy selling 19 Contrast between consumers privacy expectation versus their own online behavior 20 Expectations for growth internet users 2025 20 2.2Technology 22 Online banking approaches by different banks 22 SaaS business models 23 Why cloud computing for banks? 24 Privacy Trends 2014 – privacy trends in the age of technology 25 In-memory computing 27 2.3 Legislation 30 Europe Union 30 2.4 Future 31 Out in the open 31 Future sharing of finances 32 Changing Online ignorance 34 Cyber security trends for financial services 34 2.4 Results in-depth interviews 36 3.1 Basic needs 38 3.2 Drivers of change 39 3.3 Emerging consumer expectations 41 3.4 Inspiration 43 Target 43 Innovation by other banks 44 Luth Research 44 4.1 Technology 46 4.2 Changing user behaviors 46 4.3 Inconsistency 47 4.4 Legislation 47 5.1 Value proposition regarding SaaS and cloud computing trends 48 5.2 Financial forecast 49 5.3 Conclusion and recommendations 50 6. Bibliography 52 Appendix 1 – in-depth survey of teens aged 15-20 55 Appendix 2 - Interview questions – security 58 Appendix 3 - Innovation Dept. Interview 59 UPDATE Table of content at the end! Chapter 1 Research Proposal 1.1 Introduction to the...
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...of knowledge one would expect to find in an encyclopaedia, such as an etymology of the entry and a hint of its sociolinguistic use. For example: newbie A newcomer to a chatgroup or virtual-world environment, especially one who has not yet learned the way to behave when participating in the dialogue. >>chatgroup; netiquette; virtual world (Crystal, 2004: 79) The coinage of the neologism Slexipedia compounds the acronym SL with lexipedia to provide a term to describe the Second Life-specific lexis in my corpus. In addition to providing a SL glossary according to Crystal's method (Appendix X), this chapter investigates the creative and innovative word-formation processes of SL English and Arabic vocabulary by its residents. Since use of vocabulary reflects identity (Crystal, 2001; Benwell and Stokoe, 2006; Boellstorff, 2008), the final concern of this chapter is the manner in which these SL terms are used in conversational interaction inworld, to reflect the social purposes and circumstances in which these words are utilized. Forming a coherent slexipedia will provide more insight for forming an account of SL identity, or Slidentity. It is argued by myself that communication in SL shares many attributes with internet chat, as they are both forms of CMC. However, with the influence of the virtual surroundings having graphic qualities, and the capability of communicating using both verbal and non-verbal...
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...Chapter-1 INTRODUCTION 1.0 Introduction 17 May marks the anniversary of the signature of the first International Telegraph Convention and the creation of the International Telecommunication Union. Since 1973, the occasion has been recognized as World Telecommunication Day. So the significance is clear here that Telecommunication Sector has a particular acknowledgement in the world and the result is the creation of World Telecommunication Day. In fact, Telecommunication is one of the talks of the world at present. Tele density of Bangladesh is still the lowest in South Asia, according to the statistics of the International Telecommunication Union (ITU). About 1.56% among 100 people has access to telecom facility. It shows the high potential in the telecommunication sector in Bangladesh. The existing telecommunication companies operating in Bangladesh have been enjoying competitive advantage because of less global competition but this scenario is soon to be changed as global giants are focusing on Bangladeshi markets with differentiated service and competitive advantages. With the advancement of science and technology, we wonder regularly. Today’s world is the world of technology. No doubt of it that the most success sector is telecommunication. Few days ago people can not even imagine about the today’s communication ways. And it is also true that people have become more desperate to think about new things in this sector. In this course of action, mobile, voice call service...
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...enhance the welfare of Australians. Several commentators from the business and legal community however challenged this suggestion. They argue that amendments to this end would be futile as such conduct is already regulated by the existing provisions in the CCA. Others have even argued that such regulation has the potential to impede to legitimate and pro-competitive commercial behaviour. Nonetheless, the Australian Consumer and Competition Commission (ACCC) has maintained its position in support of laws that specifically target anti-competitive communication between competitors. Recent public disclosures regarding factors such as price and capacity by airline and telecommunications giants have generated some controversy. ACCC Chairman Rod Sims has made several comments in response, publicly expressing his opinion that the current price signalling laws ought to be extended beyond the banking industry. This paper will first examine the legal landscape of ‘Price Signalling’ and...
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...INTRODUCTION 0.1. BACKGROUND Mobile telecommunications industry has grown exponentially over the last two decades (Kenny and Keremane, 2007). In some countries, the mobile sector has become a critical indicator of economic development. Mobile technology provides a unique opportunity for the developing countries where telephone diffusion has been very low. Specifically, due to its comparatively low investment requirements, mobile telecommunications allows these countries to take advantage of technological innovations to provide communications services in the areas with limited or no telephone network (Noll, 2000; Thompson and Garbacz, 2007). However, the potential of mobile telecommunications has not been fully utilized in many parts of the world. This is evident from its uneven pattern of diffusion, with over 94% penetration rate in Europe in contrast to that of 22% in Africa (ITU, 2007). In the last decade, mobile communication in Ghana has grown rapidly and users benefit from smaller devices and longer lasting accessories. Wider bandwidths are always available from competing firms who task themselves with setting new communication standards within the industry. This has called for a critical attention for mobile telecommunication service providers to utilize a multiplicity of strategies in sustaining current customer base and bringing new ones on board and to make these customers very loyal to the brand. One major tool being used is sales promotion. This communication...
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...A Term paper On Training & Development of Employees A case study of An Orascom Telecom Company (Banglalink™) Course Title: Human Resource Management Course Code: HRM 363 University of Information Technology & Sciences (UITS) Submitted to: Ayesha Binte Safiullah Lecturer Faculty of School of business University of Information Technology & Sciences Submitted By: |Name |ID | |Diponker Saha |09310065 | |Sree Shuvo Kumar |10420102 | |Md. Rohimul Islam |10420246 | |Md. Jamal Uddin Masoom |10410399 | |Abdur Rahman Roman |10310750 | |Shahidul Islam |10310764 | Program of BBA School Of Business ...
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...Chapter-1 INTRODUCTION 1.0 Introduction 17 May marks the anniversary of the signature of the first International Telegraph Convention and the creation of the International Telecommunication Union. Since 1973, the occasion has been recognized as World Telecommunication Day. So the significance is clear here that Telecommunication Sector has a particular acknowledgement in the world and the result is the creation of World Telecommunication Day. In fact, Telecommunication is one of the talks of the world at present. Tele density of Bangladesh is still the lowest in South Asia, according to the statistics of the International Telecommunication Union (ITU). About 1.56% among 100 people has access to telecom facility. It shows the high potential in the telecommunication sector in Bangladesh. The existing telecommunication companies operating in Bangladesh have been enjoying competitive advantage because of less global competition but this scenario is soon to be changed as global giants are focusing on Bangladeshi markets with differentiated service and competitive advantages. With the advancement of science and technology, we wonder regularly. Today’s world is the world of technology. No doubt of it that the most success sector is telecommunication. Few days ago people can not even imagine about the today’s communication ways. And it is also true that people have become more desperate to think about new things in this sector. In this course of action, mobile, voice call service...
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...A Weighted Tag Similarity Measure Based on a Collaborative Weight Model G.R.J.Srinivas Search and Information Extraction Lab, IIIT Hyderabad, ∗ Niket Tandon † Vasudeva Varma Search and Information Extraction Lab, IIIT Hyderabad, India Max Planck Institute, Germany ntandon@mpi-inf.mpg.de srinivasg@research.iiit.ac.in India vv@iiit.ac.in ABSTRACT The problem of measuring semantic relatedness between social tags remains largely open. Given the structure of social bookmarking systems, similarity measures need to be addressed from a social bookmarking systems perspective. We address the fundamental problem of weight model for tags over which every similarity measure is based. We propose a weight model for tagging systems that considers the user dimension unlike existing measures based on tag frequency. Visual analysis of tag clouds depicts that the proposed model provides intuitively better scores for weights than tag frequency. We also propose weighted similarity model that is conceptually different from the contemporary frequency based similarity measures. Based on the weighted similarity model, we present weighted variations of several existing measures like Dice and Cosine similarity measures. We evaluate the proposed similarity model using Spearman’s correlation coefficient, with WordNet as the gold standard. Our method achieves 20% improvement over the traditional similarity measures like dice and cosine similarity and also over the most recent tag similarity...
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...temasek polytechnic SCHOOL OF BUSINESS Diploma in Business AY 2014/2015 Apr Semester Product Development & Innovation PDI (BBS3005) STUDENT KIT Table of Contents OVERVIEW 3 SUBJECT AIMS AND SYNOPSIS 3 ACADEMIC CALENDAR 3 ASSESSMENT STRUCTURE 4 IMPORTANT DATES 4 DESCRIPTION OF ASSESSMENT COMPONENTS 5 PDI EXERCISE (ONLINE SUBMISSION VIA OLIVE) 6 Section 1: Individual Report 6 Section 2: Review Questions 7 GROUP PROJECT REPORT 8 PRESENTATION 9 SELF & PEER APPRAISAL (ONLINE) 11 TUTOR ASSESSMENT 11 SUBJECT CONTENT AND GENERAL LEARNING OUTCOMES 12 RESOURCE REFERENCES 14 REPORT FORMAT & REQUIREMENTS 15 Appendix I - Temasek Polytechnic’s Policy on Plagiarism 16 Appendix II - Declaration on Plagiarism Form (Individual Submission) 17 Appendix III - Declaration on Plagiarism Form (Group Submission) 18 Appendix IV - Academic Calendar 20 OVERVIEW This student kit introduces you to the subject, Product Development & Innovation (PDI) is a diploma elective subject. We are using the Inductive Approach for learning and you are required to PDI exercise, a group report and other assessment component deliverables that will demonstrate your understanding of the subject, learning process and problem solving skills. Besides the resource sessions and tutorial sessions scheduled, you may also contact your tutor in person or via phone or e-mail on matters pertaining to the subject. The subject will use OLIVE as the main platform of communication...
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