...Executive Summary Due to poor financial performance, EasyInternetCafe has decided divert from large cafes to a franchise model with smaller café sizes. Its main goal is also to focus on its core competencies such as the yield management model. In order to do so, it will be outsourcing its non-core competence activities which include logistics. Ingram Micro has been chosen as the logistics provider as they offer more full service activities while remaining at a lower cost than its competitors. By including Ingram Micro in corporate decisions and meetings, EIC can keep Ingram Micro accountable and stay updated with issues as they arise (just as they would if they owned the logistics arm of the Company). By having the capital freed from investing in hardware and stores, EIC is able to invest more in creating value through their management of franchisees and their yield management model. Issues Identification EasyInternetCafe (EIC) was launched in 1999 under the umbrella of the EasyGroup. Their mission is to provide customers with internet access at low costs and to capitalize on the tech boom. Despite the excellent support and recognition from the public, EIC is experiencing adversity of keeping their business profitable after the “dot-com” bubble burst. Their business plan of owning many large cafes that could house 250-500 PC terminals at each café is not working. They have decided to restructure their business by downsizing the cafes...
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...------------------------------------------------- A case study of Sandvik Company Liu Xingrui 920514-7482 tml10xlu@student.hig.se Xiao Ziye 920801-6619 tml10zxo@student.hig.se Peng Yunyi 930204-9128 tml10ypg@student.hig.se Liu Siqi 921026-9628 tml10slu@student.hig.se Date: 2012-03-25 Summary Sandvik is a global company in material technology and engineering industry, its business is over the entire world. Sandvik built all its objectives based on high customers’ satisfaction and with the goal of improving customer companies’ performance and profitability, and in order to do so, it successfully conduct and combine many typical marketing strategies. Some scientific articles, information on Sandvik’s official website and marketing text books are adopted to strengthen this paper’s study. This article may focus on several important marketing aspects which are marketing planning, segmentation, product, price, place, promotion and sustainability to analysis the Sandvik Company’s marketing strategies. And compare the reality situation to theory from book or literature, an abundant discussion has been done to describe the condition of Sandvik’s marketing and rational conclusion based answering the purpose has been made according to discussion. Content 1. Background/Introduction 1 2. Purpose 1 3. Methodology 1 4. Theoretical framework 1 4.1 marketing planning1 4.2 Segmentation, Targeting and Positioning2 4...
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...In order to develop an analysis concerning a job, we have chosen the most popular method to collect information : interview. The interview took place on the 22nd September and was an individual meeting with the members of our group, during which the respondent was questioned about her job caracteristics. We choosed an informal place where to meet, in order to relax in an enjoyable environment, suitable for semi-formal interview. We had already prepared some questions to ask and we got the answers which helped us building this job analysis. It was a quite smooth and clear conversation and we did not face any surprise during the oral survey. Our respondent , whose name isBulestone, left us her phone number, on which we are able to contact her in case of unexpected uncertainty - 000000000. The company that employs Ms. Bulestone is ------. This is a company that aims at making safer, cheaper and faster the transportation of goods in the current market. They import and export products all over Europe, especially in eastern Europe and Scandinavia. They always work in compliance with the requirements of a customer. After having descovered his needs, they choose the most adapted vehicle, appoint optimal freight transportation variant and routes, solve the problems arised in the course of transporting freight „from-door-to-door“. Job identification. Our interviewee, Lizza Bulestone is working as a accountant for the company, ltd. Dilisas in the Financial Section....
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...leader in service excellence among all companies%mdash;not just elevator companies—worldwide." o Bousbib challenged ... launch a new initiative that would help make Otis the #1 service company in the world p 235/15 • Continue strong revenue growth • Maintain / improve operating margins, already substantially above industry averages • Establish strategic advantage in emerging markets e.g. China • Make the transition from a manufacturing to a service organization • Reorient Otis to a customer-centric organization • Employ technology to provide an information advantage over service company competitors Competitors FedEx, UPS, Procter & Gamble, Other Supply Chain Companies like The Wheels Group and Exel plc. Decisions Test Tom and Ryan Problems, opportunities and risks • Problem 1: Challenges for e*Logistics p 233/13 • Problem 2: Otis needed to embrace a culture of service and to develop the processes needed to deliver world-class service. Otis had to re-define its processes, beyond service support tools like OTISLINE customer service center and REM elevatore monitoring. • Problem 3: The major problem facing Otis how can they can continue their dominance and profitability within a new market space, which is providing global logistics and service support to firms of any kind, while leveraging their investments in IT. Evidence Alternatives Alternative 1: Improve upon their current business model by...
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...Module: Logistics & Operations Management Student: szjlcklxjvl Date: Wednesday zncxz ,n Subject: Business Management Year 2 (Advanced Course) 1. Assignment Task 1.1. Individual Report 1.1.1. To complete this assignment ● Select any organisation of your choice. ● Identify component activities - Component activities are activities related to the core activities of the organisation of your choice. How the components are used to achieve the overall objectives / goal of the organisation. So a component might be IT department, HR department and so on. ● Then evaluate the performance objectives used by each. List the performance objectives and highlight the deferent ways it interlink with each other to accomplish a goal. ● Critically examine - Examine both internal and external factors influencing the Organisation performance objectives in relation the Organisational goals. ● Suggest ways in which the performance could be improved. With the above research and evaluation you should be able to recommend a better way forward. 2. Logistic Operations of Sainsbury & Tesco 2.1. Introduction To survive in the global market you need to adopt proper strategies and theories properly and effectively to ensure success. Global market is a competitive market where you cannot strive forward if you don't have proper planning and strategies. Logistics is an important factor in business which is all about flow of goods information and...
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...area of health insurance. As firstly, this study examines the respondents who are aware or not aware about health insurance as well as various sources of awareness; secondly, those who are aware have subscribed for it or not; thirdly, those who have not subscribed what are the reasons behind the same; and lastly are they willing to join and pay for it? If yes then what would be the possible amount? The study was conducted in some selected villages in Darjeeling district and 200 questionnaires were got filled from randomly selected general people. The results shown low level of awareness and willingness to join and pay for health insurance scheme. Key words: health insurance, willingness to pay, bidding, canonical correlation, regression analysis. I. Introduction Of all the risks faced by the households, health risks pose the greatest threat to lives and livelihoods. The uncertainty of the timings of illness, its huge treatment costs make financial provision difficult for households (Tenkorang, 2001). Rapid increase in medical expenditure combined with the family‟s consumption expenditure has caused people to rethink about financing of their health care systems. Health insurance gives the opportunity to the people to finance their medical care so that they can alleviate some of their financial pressure. Health insurance actually gives partial reimbursement to the people for expenditure on selected...
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...Executive summary Stelios Haji-Ioannou opened the first easyinternetcafe on June 21st, 1999. During the internet boom between 199 and 2002, internet cafes were booming. Following the yield management model1 to this business brought in great profits. After the dotcom/internet bubble deflated, losses were continuing to mount. A change had to occur. The company’s CEO gave the managing director 9 months to start showing improvement. The only way to do this is by changing the operational structure of the company. A complete redirection in the operations philosophy was to franchise the operations. In order to help with this, it is recommended to use the company Ingram Micro to assist with this task. Ingram is the world’s largest B2B trade-only wholesale provider of technology products and services, including supply chain management. The total cost of a franchise will be £976 per store. This will reduce the cost of opening franchises and start increasing profit for the company. Issue identification The most important issue that easyinternetcafe currently experiencing is their operations. There is no organization on how the future internet cafes will open and be setup. There is an expectation of opening 208 locations in the next 3 years. The logistics of how this will occur must be defined and solved prior to the project moving forward. Other issues that the company is experiencing are: * Internet investment bubble burst in 2000 * Closing and downsizing...
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...Imagine that you spent almost of your pocket money and it is still half of the month ahead of you. Have you ever been to a party and the next day you realized that your wallet is empty? Or maybe you are keen on going shopping and carelessly spending money? Has it ever happened to you? Or maybe you have been in other rigid budgeting situation before? Once you have experienced this, it might be good for you or even essential to start tracking your finances. There is no better and faster way to do it than using applications for smartphones. Obviously, there is a possibility to managed your budget from computer. You just simply log in on your account and vast range of things is now able to be done. But the question, which arises just after decision of tracking our finances, is which application to choose? In fact, giving an answer for that question might be really difficult. Thousands of those application can be found over the Internet — free or paid, developed for iOS, Android, Symbian, WindowsPhone or Blackberry's operating system. Out of those thousands, without any doubt there are few the best applications, which three of them will be described below. Mint: It can be doubtlessly said that this application is one of the best or even the best. In terms of finance tracking, it beats most apps out of the water with ease. Being completely free and developed for Android as well as for iOS — for phones and tablets — is just one of its advantages. But the other plus of Mint is...
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...SKETCH OF SPECIALIZATION REPORT & EVALUATION FORMATS - 2014 S.No Content Page No. 1 Sketch of Report on Specialization Project 2-3 2 Comprehensive comparative table (Review of Literature) - Annexure -I 4 3 Sequence of the Report- Annexure-II 5 4 Evaluation weightage-Annexure -III 5 5 EVALUATION FORMAT- SP-2014 - At the end of 1st Week 6-7 6 EVALUATION FORMAT - SP-2014 - At the end of 2nd Week 7-8 7 EVALUATION FORMAT - SP-2014 - At the end of 3rd Week 8-9 8 EVALUATION FORMAT - SP -2014 - At the end of 4th Week 9-10 Sketch of Report on Specialization Project Objective The objective of Specialization Project is to provide of in depth learning in the area of specialization. This project is more focused on the students chosen area as a specialization and wants to have career. It should facilitate the student to have a deeper understanding in his/her specialization. Details of Specialization Project The Specialization project should be done by every student as a part of their course which carries 100 marks and will be included in the marks sheet. This project provides an opportunity to get more insights on the topic chosen by the student. In the process, the student will get a chance to (a) evaluate the applicability of the textbook theories in real time situations and (b) to analyze the performance of entities and markets using statistical and analytical methods...
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...supply_chain_strategy All questions are compulsory CASE I LAUNCHING CPFR AT TEXAN FOODS: IMPROVING INVENTORY REPLENISHMENT WITH COLLABORATIVE ACTIVITIES AND TECHNOLOGIES Introduction Angela Preston sank back into the cushy leather chair in the Captain’s Club at LAX, and rubbed her eyes. She and her supervisor, Gordon Ross, had flown halfway across the country to Fresno to meet with representatives from a key supplier, Valley Bakers, to review the outcomes of their 180-day CPFR pilot program. When her drink arrived she hardly touched it,except to stir it nervously, until Gordon returned from the ticket counter. When she had agreedto accept the promotion to Category Director last year, she had no idea that the pressures ofthis job would be so enduring. The last six months had seemed like one long, dull headache. Since the initiation of the CPFR pilot program, it seemed that Valley, their supplier, had been making all the demands in this relationship. Wasn’t the customer supposed to be the one who was always right? Gordon eased into the chair next to her and immediately noticed the weary, pained look on her face. As Vice President of Supply Chain Operations for Texan Foods for the last 9 years, he had learned a lot about dealing with employee and customer frustrations. The CPFR pilot with Valley had tested his resolve as well. Valley’s CPFR team was unhappy with the small performance gains – and the occasional significant losses – that the program...
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...Toys "R" Us, Inc. ___________________________________________________________________________________________ Toys "R" Us, Inc. Recent Developments Jan 31, 2011 : Toys "R" Us offers to pay staffers $1m in back pay Fast Facts Headquarters Address One Geoffrey Way, Wayne, 07470, United States of America Telephone + 1 973 6173500 Fax + 1 973 6174006 Website www.toysrus.com Ticker Symbol, Stock Exchange N/A Number of Employees 70,000 Fiscal Year End February Revenue (in US$ million) 13,543.00 SWOT Analysis Strengths Weaknesses Efficient distribution capabilities Dependence on selected vendors Industry recognition Seasonal nature of the business Multiple channel selling strategy Wide geographic presence Opportunities Threats Growth of web-based store concept Increase in counterfeit products Increase in consumer spending in the US Increase in organized retail crime Strategic collaborations Jan 31, 2011 : Toys "R" Us offers to pay staffers $1m in back pay Jan 31, 2011 : Toys "R" Us offers to pay staffers $1m in back pay Toys "R" Us, Inc. - Company Overview Toys "R" Us, Inc. (Toys"R"Us) is a specialty retailer of toy and baby products. The company’s product portfolio includes children’s apparel, juvenile, learning, entertainment, core toy, parenting and seasonal products. These products are sold under various private labels such as Fast Lane, Imaginarium, Dream Dazzlers...
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...CASE I supply_chain_strategy LAUNCHING CPFR AT TEXAN FOODS: IMPROVING INVENTORY REPLENISHMENT WITH COLLABORATIVE ACTIVITIES AND TECHNOLOGIES Introduction Angela Preston sank back into the cushy leather chair in the Captain’s Club at LAX, and rubbed her eyes. She and her supervisor, Gordon Ross, had flown halfway across the country to Fresno to meet with representatives from a key supplier, Valley Bakers, to review the outcomes of their 180-day CPFR pilot program. When her drink arrived she hardly touched it,except to stir it nervously, until Gordon returned from the ticket counter. When she had agreedto accept the promotion to Category Director last year, she had no idea that the pressures ofthis job would be so enduring. The last six months had seemed like one long, dull headache. Since the initiation of the CPFR pilot program, it seemed that Valley, their supplier, had been making all the demands in this relationship. Wasn’t the customer supposed to be the one who was always right? Gordon eased into the chair next to her and immediately noticed the weary, pained look on her face. As Vice President of Supply Chain Operations for Texan Foods for the last 9 years, he had learned a lot about dealing with employee and customer frustrations. The CPFR pilot with Valley had tested his resolve as well. Valley’s CPFR team was unhappy with the small performance gains – and the occasional significant losses – that the program had delivered for the 34 SKUs that...
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...SUPPLY CHAIN MANAGEMENT DESIGNATION PROGRAM MODULE THREE Logistics and Transportation ©Supply Chain Management Association Supply Chain Management Professional Designation Program Copyright © 2013 by the Supply Chain Management Association No part of this material in this manual may be reproduced without the prior written consent of the Supply Chain Management Association. 777 Bay Street, Suite 2701, P.O. Box 112, Toronto, Ontario M5G 2C8 Tel: (416) 977-7111 Fax: (416) 977-8886 Web Site: www.scmanational.ca. Use of this material is restricted to SCMA and its Provincial/Territorial Institutes for the express purpose of delivering the Supply Chain Management Designation Program. No other use is authorized, expressed, or implied. This material must be used in its entirety. © Supply Chain Management Association Supply Chain Management Professional Designation Program Module Three Logistics and Transportation Information and Overview .................................................................................................... IO – 1 General Information ........................................................................................................ IO – 2 Module Overview ........................................................................................................... IO – 4 Module Readings ............................................................................................................ IO – 7 Session and Reading...
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...country, company or a firm. So in this case the most used and the important term is technology. The term technology is the most crucial part of the business world as it helps us to give logistic supports on time. Origin of the report The report titled as, “Marketing Activities of DHL”, is to be submitted on 18th August 2008 to the course instructor Nazia Nabi (Lecturer, School of Business) who authorized and assigned us to do this report. Background of the report The report titled as, “Marketing Activities of DHL”, is originated from the partial requirement of the course Services Marketing. It is actually a joint student – faculty learning experience, where the students learn the Marketing Activities of several business service organizations or firms. Objective of the report This report seeks overall information about marketing activities. By this report we tried to represent the actual relevant use of marketing activities in business. Basically there are two objectives behind doing this report, and they are as follows: * The first and the foremost objective of the report is to fulfill the partial requirement of the course Services Marketing. * The second objective of the report is to understand the marketing activities of a business organization. Benefit of the report The best part of this report is that the students get the opportunity to visualize the scenario of the marketing impact of the company through the analysis. It also helps the student to understand...
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...all the activities that are carried out as far the port logistics are concerned. However, the purpose of this paper has been divided into two tasks, one of which involves a critical evaluation of the application of Lean and TQM (Total Quality Management) in logistics and supply chain networks to achieve MPA objectives such as quality of service, competitiveness, reliability and efficiency. In addition the benefits and limitations from a practical perspective for MPA is evaluated. The second task of the paper aims to critically evaluate the key environmental sustainability issues in Cargo maritime logistics for MPA and an analysis of how implementing lean practices by MPA can reduce the environmental impact of an inward and outward maritime cargo transport. The research methodology is mainly content-based and relies on secondary data sources for analysis. The implications of this paper aims to look into the logistics industry and assess how certain organizational practices such as LEAN and TQM can be implemented I order to improve their activities. Another implication is how these practices can contribute to environmental...
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