...Water Sports company, I read with interest your posting for a receptionist in the water sports company. I believe I possess the necessary skills and experience you are seeking and would make a valuable addition to your company. In today's economy, there's no time to waste on workers who lack the necessary skills and motivation. I've got what you need. The attached resume details my extensive experience and training. If you choose to interview and hire me, you will not be disappointed. As my resume indicates, I possess more than 2 years of progressive experience in the customer service field. My professional history includes positions such as guest services/cashier at Babies R Us as well as a sales associate at macys. Most recently, my responsibilities as a guest service cashier at babies R us match some of the qualifications you are seeking. As the guest service cashier, my responsibilities included answering phone calls;assisting guest with different concerns and working with computers. I assisted in the successful completion of assisting guest accurately. My supervisor also relied on my ability to maintain front end guest services all by myself. I have attached my resume for your review and I look forward to speaking with you further regarding your available position. I'd be happy to provide greater detail about my skills and experience during an interview. Please call me at your earliest convenience. I am very interested in meeting to review your needs and possible ...
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...Many of us have shopped at Toys “R” Us whether we were just kids looking for toys or adults shopping for gifts. Toys “R” Us Inc. is the world’s leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Toys "R" Us has in excess of 1500 superstores in the United States and Worldwide. It also owns the baby brand, Babies R Us that adds another 200 or more stores. Toys “R” Us is actually the second largest retailer in the United States making them a high revenue company touching approximately $13.646 billion dollars. They also help improve the world’s economy by employing 70,000 people across the globe. Toys “R” Us may have many strengths but every company has a few weaknesses so that they can improve and become better. These days, Toys “R” Us has no single and sustainable competitive advantage, other than brand. In the US, its traditional stronghold, the company has lost its number one position, as toy retailer to Wal-Mart. Being large may not be enough for them, when customers can just go to another large retailer and buy the same or similar items, for a better deal. Also with Toys “R” Us, sales depend upon the season and the product range is not that much attractive for the seasons other than Christmas. There are opportunities for joint ventures and strategic alliances. Toys "R" Us works closely with Amazon.com and its baby products category. This not only plays to the strengths of both companies, but also provides...
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...Case study Toys “R” Us JAPAN Case study Toys “R” Us JAPAN TABLE OF CONTENTS Introduction 3. Japan Background and facts: 4. Background: 4 Facts: 5 Toys “R” Us Background 7. The Beginning: 7 Market Expansion 8 More ways to shop Toys “R” Us 8 Evolving business 9 Toys “R” Us in Japan 9 Case analysis: 10 Attractive factors of Japan toy market: 10 Barriers to Entry: 10 Success Factors for Toy's "R" Us-Japan 11 TRU Strategy 13 Our opinion: 14 Recommendations: 15 Conclusion: 16 References:: 16 Introduction: Toys R Us is the large distributor in the US and it is one of the more successful foreign retailers in Japan after overcome hard barriers. This successful is a result of right decision-making and strategy in overseas expansion by global retailer’s and gradual changes after entry into foreign markets. Also the strategy in respect of standardization adaption before and after entry has great effect in this successful. Coming lines, shows some factors that attract TRU to join venture in Japan. Then, we will discuss group of barriers that TRU had overcome, and how it’s overcome these barriers. In the end, we will evaluate Toys “R” Us in Japan market. Japan Background and facts: Background: Government: Parliamentary with constitutional monarchy Prime Minister: Shinzō Abe (elected Dec 2012) Capital: Tokyo Population: 127,368,088 Population Growth Rate: -0.077% (2012 est.), World Rank: 198th Birth Rate: 8.39 births/1,000 population...
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...Week 2 Case Study Toys “R” Us During the 1980’s Japan’s GDP “grew at an annual rate of 7%” with retail sales booming with a 94% growth rate. This boom afforded the children of this era to be beneficiaries of such wealth and prosperity (Spar 1995). This put the retail category of the toy market in prime positioning for growth and expansion. Toys “R” Us wanted to take part in this booming economy and expand its growth into this lucrative Japanese market. Issues within the Toys “R” Us Japan case are primarily focused on the infrastructure of the retail industry in Japan. Japanese customers were accustomed to small retail shops, and a more personal shopping experience. Having a giant retail discount store was not the custom in Japan. The customer service aspect of Toys “R” Us was lacking in its profile for entering the marketplace, as it served more as a “self-service” discount warehouse. Coinciding with this small shop experience was the problem of the sheer size of a typical Toys “R” Us store, compared to a typical Japanese retail shop. The disparaging difference equated to a Japanese retail store taking up 3,200 square feet, with 1-2,000 SKUs verses a typical Toys “R” Us store at 54,000 square feet, with 8-15,000 SKUs of toys. Beyond sheer size, the Japanese small mom and pop stores, were at the heart of Japanese culture, and were an integral part of the Japanese way of life. Another huge barrier Toys “R” Us faced was breaking into the working relationships within...
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...Toy’s “R” Us Goes To Japan Section I: Relevant Facts Toys “R” Us first told the public about their decision to enter the Japanese toy market in 1989. A lot of critics worried that Toys “R” Us would not be successful in this new and foreign market. They raised several issues that they believed proved the Japanese market was not ready for the marketing and retailing strategy that Toys “R” Us offered. They stated that the Japanese culture and beliefs were too different from that of the United States and Europe for Toys “R” Us to be successful. Toys “R” Us incorporates a “category killer” strategy (Johansson 181). In this marketing strategy they use mass advertising in order to make brand recognition, which in turn helps consumers remember and want to shop at their store. They also discount some of the popular items at certain times which give the consumer the impression that everything at their store is inexpensive or discounted. Some critics said that this strategy would clash with the Japanese consumers, since Toys “R” Us competes on price and the Japanese culture links quality with price. Another concern was that Toys “R” Us Japan would not be able to get ample permission and space to build their large toy stores. Toys “R” Us has a policy that none of their stores can be less than 3,000 square feet. This is a problem when entering the Japanese market because they have laws against big stores and land is so expensive. Also some Japanese toy manufacturers...
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...In 1994, a 29 yr old financial analyst and fund manager named Jeff Bezos became intrigued by the rapid growth of the internet. Looking for a way to capitalize on this hot new marketing tool, he made a list of 20 products that might sell well on the internet. After some intense analysis, he determined that books were at the top of that list. Although Bezos liked the name Abracadabra, he decided to call his online bookshop AMAZON.COM. Today, Amazon.com has more than 40 million customers and sells billions of dollars worth of all types of merchandises. When he started, Bezos had no experience in book selling business, but he realized that books had an ideal shipping profile for online sales. He believed that many customers would be willing to buy books without inspecting them in person and that books could be impulse purchase items if properly promoted on a website. By accepting orders on its website, Bezos believed that Amazon.com could reduce transaction cost in the sale to the customer. More than 4 million book titles are in print at any one time throughout the world, and more than one million of those are in English. However, the largest physical bookstore cannot stock more than 2, 00,000 books and carries even fewer titles because bookstores stock more than one copy of each title. Having a wide selection was important because Bezos believed it would help create a network economic effect. People would visit Amazon.com whenever they wanted to buy a book because it would be...
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...decisions to meet their competitors’ prices so that price is a nonissue and focus rather on adding value to attract customers. When their prices are equal, fast food companies can take alternate actions in order to differentiate themselves and gain competitive advantage. Lastly, the most effective advertising medium for a company in the fast food industry, which is television advertising, is examined in this paper. Promotional Strategies: McDonald’s vs Domino’s Pizza McDonald’s is the largest global fast foodservice retailer with more than 35,000 restaurants in over 100 countries offering a substantially uniform menu with some geographic variations. McDonald’s restaurants serve about 70 million people each day (Fast Food Industry Profile: Global, 2012). Domino’s Pizza is an international pizza delivery chain with over 9,000 stores in more than 60 international markets. Domino’s pizza is also the second-largest pizza chain in the United States (Jham & Tandon, 2012). McDonald’s and Domino’s Pizza both compete in the fast food industry using some of the same promotional strategies but also many different ones...
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...3140-M50 Anthony McCants Jr. Section I. Toys R Us is the biggest name in retail when it comes to toys and children entertainment. Founded in 1948, Charles Lazarus at the age of twenty-five made his dream of cultivating a child-oriented company into a reality. Of course this plan did not come to mind of night, Lazarus started off with having his very own baby furniture stores, Children’s Bargain Town, in Washington D.C. to aid to the post-war baby boom era. Over time Lazarus was always searching new ways to satisfy customers and reel in new customers as well. He introduced infant products and toys for older children into his store’s growing product variety. Years later Lazarus inherited the supermarket presentation for his store, this allowed customers to fully examine and search out products on their own accord. His second store with the legendary name Toys “R” Us, what caught the eyes of consumers was the backward “R” in the name. Of course it was criticized due to is insane grammatical error; however Lazarus new he was on to something huge. The goal was to create an environment where kids could feel at home as they shop for the things they desire, to bring out the kid in everyone who stepped through the door. This vison inspired the slogan founded in 196, “I Don’t Want to Grow Up, I’m a Toys “R” Us Kid”. In 1983, the company decided to take action and introduce Kids “R” Us, it held the same concept as Toys “R” Us, except with children’s clothing apparel. This idea...
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...value. This is reason number two. Items that are low-value transactions, under $10.00 are well suited for traditional commerce. The final reason is for the sales of unbranded goods. Now that makes sense because when you engaged in e-commerce, you can’t physically touch and feel the product, so your instincts will lead you to the brand you recognize. RQ2. Figure 1 -5 lists roommate-matching service as a type of business that is well-suited to a combination of electronic and traditional commerce. In one paragraph, describe the elements of this service that would be best handled using traditional commerce and explain why. I haven’t had a roommate for years, but for a matching service, it would be prudent to meet the person in real life. Profiles for any one online are traditionally self inflated and based on the subjectivity of the writer. But actually meeting the person in person, one can get a better feeling of who the person really is. For instance, you can’t smell someone with poor hygiene on the computer (unless there’s an app for that I haven’t found yet), and you really don’t know if they are the well-mannered person they claim to be. Just like a car, antiques, and even a house, a picture may be worth a thousand words, but until you see it up close and personal, you just don’t know....
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...describing the industry itself and the services/ products it provides and an understanding of how the organization operates as a market has been established, this study will give insight on the effects of four non-price demand factors have on the demand function. The non-price demand factors include consumer income, seasonal products, availability of substitutes, and population. Once this has been defined, the study will discuss the effects of the following non-price determinants on supply: technological progress, government regulation, seller expectations, and alternative products and related goods. The explanation of these changes will be as it relates to the change in the graphical representation of the supply function. Organizational Profile Wal-Mart Stores, Inc. is a publicly-traded company that offer consumers discounted prices on everyday items. It is the world’s largest retailer and is known not only for its discount stores, but also its super-centers, neighborhood markets, and club stores. “The company operates approximately 10,130 retail units under 69 different banners across 27 countries,” (Wal-Mart Stores, Inc., 2013). Whether a customer is shopping online or in a store, the merchandise is at any Wal-Mart location where you can buy all kinds of different goods which makes it a convenience for its customers. For example, the Wal-Mart industry offers retail goods, photo services, pharmacies, financial services, wireless services, and even gas stations on site. Due to...
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..............10 6. Proposal using SWOT analysis......................................................................................................10 7. Stakeholder Analysis.....................................................................................................................12 7.1. Supply Chain..........................................................................................................................12 7.2. Return on Investment.............................................................................................................12 7.3. Employees..............................................................................................................................13 7.4. Customer Profile.....................................................................................................................15 8. Marketing Activities using NIKE's example...................................................................................16 9....
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...Proceedings of the 2012 International Conference on Industrial Engineering and Operations Management Istanbul, Turkey, July 3 – 6, 2012 Car Recalls: A Problem Unique to Toyota or For All Car Makers? Kamrul Ahsan School of Management and Information Systems, Faculty of Business and Law Victoria University Australia Abstract Often automobile recalls are drawing media and public attention. Influenced by Toyota’s recent automobile recalls 2009-2010 this research conducts an empirical study on historical car recalls. The research uses secondary data from recall websites maintained by public and private organizations. For different car model year and manufacturer the study looks at frequency of recalls, recorded customer complaints, and yearly sales data. Analysis shows recalls are a common event with the majority of recalls initiated by only a few car makers. Though car makers use many eye catching and popular quality and customer care slogans and programs, many popular car makers still face valid customer complaints and consequently face many unwanted recalls. This study identifies that most recalls occur during the first five years of the car model year. This preliminary study of automobile recalls can be further extended at a later stage to identify key causes of recall. Keywords Product recalls, Reverse logistics, car recalls, product returns, closed loop supply chain 1. Introduction Though manufacturers use state-of-the-art operations philosophies, tools and techniques...
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...Course Project Paper #4 John Richardson Keller Graduate School of Management Abstract Marvel Entertainment, LLC (Marvel) has been producing toys, comics and stories filled with characters that have played a substantial role in the childhoods of millions. In this paper I will examine the leadership that allowed Marvel to emerge out of bankruptcy into a largely profitable company in less than a decade. The type of change that Marvel experienced is not the norm for companies that were in their position, making their story intriguing and valuable to anyone who learns from the success of others. In this paper I will analyze the strategic rationale for change that took place at Marvel, propose a suitable change process for their situation and examine possible obstacles they will face when restructuring their organization. Course Project Paper #2 Developing a Communication Plan Marvel finds itself in a very precarious position emerging from bankruptcy. After a company goes through the bankruptcy process, its customers, employees, partners and investors find themselves consumed with uncertainty when it comes to future prospects. As a result, I believe Marvel must take on reestablishing its image as a boundless and profitable company. Marvel has to put forth communications that clearly separate its future from its past while providing achievable goals for the future. Since Marvel now has a recent track record...
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...International marketing Introduction to Global Marketing (polycopié 1) fidéliser les clients : to build customer loyalty un ensemble de : a set of Définition d'un marché : A market is a set of actual and potential customers. Actual customer is the customer that the company already have. One product is design for one market. One product is design for a set of customers. Market are customers. The marketing process : 1 – Analysis => SWOT analysis - company strenghs & weaknesses (internal analysis) - market opportunities & threats (external analysis) 2 – Planification => setting goals => designing strategies 3 – Implementation => implementing Marketing mix strategies 4 Ps : Product, price, place, promotion 4 – Control => making sure strategies have delivered expected results Global marketing Global marketing is the coordination of marketing activities across various countries that satisfy customers needs. To go global : selling products on a worldwide basis. A) Why do firms go global ? Brand image : a set of mental representations that customers have about the brand. Survival and growth - limited growth in domestic markets eg (équivalent de exemple : exempli gracia en latin) : Nestlé - High growth potential in emerging markets emerging markets : have a fast growth eg China's growth rate around 8 %, BRICS Gaining increased competitiveness - Achieving economies...
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...About | Contact | Jobs | [pic] • Lesson Store • Buy Video • Exercise Store • Powerpoint [pic][pic] Marketing Teacher: Home / The Marketing Environment The Marketing Environment [pic][pic][pic][pic][pic][pic][pic][pic] [pic][pic][pic][pic]The Marketing Environment What is the marketing environment? The marketing environment surrounds and impacts upon the organization. There are three key perspectives on the marketing environment, namely the 'macro-environment,' the 'micro-environment' and the 'internal environment'. [pic][pic][pic][pic][pic] The micro-environment This environment influences the organization directly. It includes suppliers that deal directly or indirectly, consumers and customers, and other local stakeholders. Micro tends to suggest small, but this can be misleading. In this context, micro describes the relationship between firms and the driving forces that control this relationship. It is a more local relationship, and the firm may exercise a degree of influence. The macro-environment This includes all factors that can influence and organization, but that are out of their direct control. A company does not generally influence any laws (although it is accepted that they could lobby or be part of a trade organization). It is continuously changing, and the company needs to be flexible to adapt. There may be aggressive competition and rivalry in a market. Globalization means that there is always the threat of substitute...
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