...If I were to change anything in the Verizon Wireless incentive program it would be to change the way that Verizon Wireless retail sale representatives receive commission for selling products. To my knowledge in order to hit full commission they have reach multiple sales markers. That means that they have a goal line activation and separate goal for accessories that they need to during a commission period which normally runs on calendar months. Some of the things that we have noticed in the back office is that sales representatives are reaching this goal by doing things are legal in the system but do not truly reflect that they have actually accurately hit their goal. One of the trends that we noticed is that customers will activate a line for...
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...VERIZON COMMUNICATION INC. Telecommunication industry is one of the fastest growing industries in the world, with advancement in internet technology, advancement in trade and commerce, social dynamics and an ever-expanding global market. Telecommunication has become one of the most essential mediums that facilitate communication, interaction and transaction in both social and economic platforms. To this end, many companies have invested billions of dollars world wide in an attempt to rip some of the benefits the young but lucrative industry has to offer. Verizon Communication Inc. is one such industry that has grown to become an international player. Verizon is one of the largest telecommunication company in the U.S. with a vast network in the U.S. and Europe and roaming capabilities that have enabled the company to have a world wide access. Verizon Communication was formed in 2000 after a merger of Vodofone and Bell Atlantic to form Verizon wireless. The company later merged with GTE a long distance fixed line provider to form Verizon communication and became the largest long distance coverage provider covering 29 states. The company later merged with MCI inc. to form the second largest wireless service providers in America. Verizon Communication has three major segments, namely fixed line communication, information and directory services and wireless services with numerous innovative and distinct products that it offers to consumers. Verizon Communication industry is the...
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...History of Verizon Verizon Communications, Inc. was formed on June 30, 2000 with the merger of Bell Atlantic Corporation and GTE Corporation, in New York City and incorporated in Delaware. On July 3, 2000 Verizon began trading on the New York Stock Exchange (NYSE) under the VZ symbol. On March 10, 2010 they began trading on the National Association of Securities Dealers Automated Quotations (NASDAQ). The mergers that formed Verizon had roots going back to the beginning of the telephone business in the late nineteenth century. With the regulation by the government and the signing of the Telecommunications Act on February 8, 1996, Verizon saw promise of a new competitive marketplace. In 2004 Verizon was added to the Dow Jones Industrial Average. And in 2006, with the addition of MCI, Inc,, Verizon became a leading provider of advanced communications and information technology to large businesses and the government customers worldwide. The merger of Bell Atlantic and GTE was valued at more than $52 billion. The purpose of the merger was to build a dynamic company that is capable of competing in the industry’s top-tier level. It took two years for the merger to close. In the meantime, Bell Atlantic and Vodafone Air Touch, now Vodafone Group, announced their agreement to create a new wireless business. The new “Verizon” brand was launched on April 3, 2000, after a six month wait for regulatory approval, and began operating as Verizon Wireless on April 4th. GTE’s wireless operations...
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...The technology of today’s cell phones is completely different since the inception of the wireless mobile device of the early 80s. The phones have transitioned from the old (1G) Vodafone analog phone which launched in 1985() to what is now known as the smart phones (3G and above). After the creation of the cellular devices, people who owned these devices were considered to be one of wealth. In today society, the cell phone has become a new toy. Today’s cell phone, it is what one would consider a hand held computer. These cellular devices can store data, send data, have virtual conference calls and other amenities like never before. With the creation of the 3G, 4G and the 4G, LTE, the speed, space and performance of the cellular devices has become the marketing tool for devices. In 2001, the 3rd generational Partnership Project (3G) network was introduced in Japan by NTT DOCOMO under the brand name of FOMA (freedom of Multimedia Access). The 3G network that is known today by Verizon customers is one of which that has been adopted globally. The CDMA2000 EV-DO is the latest version of the 3G network. The creation of the 3G network has created a multifaceted avenue upon which uploads, downloads are faster than the ordinary computer. A report created by Qualcomm stated that, “Handheld mobile Internet access is very popular in emerging markets because handsets are much more prevalent than PC (Qualcomm 2009)”. People are now able to access the internet and its contents by the touch...
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...4G Wireless Networks Sowmyalakshmi Sampath Dr. Robert Culver CIS 500 July 26, 2012 Abstract From industries to individuals everyone requires the concept of connectivity everywhere. Technology is evolving very fast than ever before. Beginning with analog communication then transfer to digital communication techniques took place. Early years of this decade has seen a revolution in mobile systems like 2G. Internet related service required higher bandwidth and quality of service. This led to the evolution of 3G system through Universal Mobile Telecommunication Systems (UMTS). Now 3G services are popular across the globe and have a strong customer base. Increase in further demands requires a raise in standard which has led to the advent of Long Term Evolution Standards of wireless communication technologies. This paper evaluates 3G and 4G Networks in terms of their service, network architecture and performance. It also deals with different technologies of these wireless standards like 4G LTE, WiMax, 4G WiBro in terms of their upstream and downstream speeds, availability of service, perception of users and their compatibility factors. Outlook of fierce competition among the service providers for 4G LTE and in what way it would benefit subscribers will also be discussed. Finally this paper will study the trend by which Verizon had the ability to cover more markets than AT&T for 4G LTE. Keywords: upload speed, download speed, compatibility, service availability, architecture...
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...November 2012 Case Study 6 1. Read the “Thinking Exponentially” Guide on pages 194-195. Keeping the principles of that guide in mind, list five possible commercial applications for mobile WiMax. Consider applications that necessitate mobility. After reading the case study, I firmly believe that five potential commercial applications of mobile WiMax would be to create a quicker, faster and stronger wireless network, better use and integration of cell phones in automobiles and other forms of transportation, an easier means to start or create networks, bringing wireless internet to more public places, and to improve in video messaging and email. 3. Clearwire went public in March 2007 at an initial price of $27.25. As of April 2010, the price was $8.00. Go Online and research the company to find out what happened to its share price. Explain why its share price has dropped. Clearwire’s share price dropped from $27.25 to $8.00 in 2007 because Clearwire and Sprint merged their wireless broadband unit into sprint’s 4g WiMax network with Clearwire’s WiMax broadband network. 4. AT&T and T-Mobile have endorsed HSDPA, but it does not have the same potential maximum transmission rates. Rather than jump on the WiMax bandwagon, those companies plan to deploy a different technology called Long Term Evolution (LTE). Search the Web for LTE versus WiMax comparisons and compare and contrast these two technologies. Long Term Evolution (LTE) is the standard for wireless transmission...
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...| The Wireless Telecommunications Industry in Canada | | An analysis of the Canadian wireless telecommunications market reveals that many consumers are unhappy with high prices and want to see a more competitive marketplace, while the government agrees; some experts believe three competitors is the natural number for the industry. The wireless telecommunications market in Canada consists of an oligopoly comprised of three major players; Rogers, Bell, and Telus. These three companies combined have over a 90% market share in the industry (Mayer, 2013). Many consumers are unhappy with their mobile phone bills but are stuck paying high prices because there aren’t any cheaper alternatives. Interestingly enough, many other countries’ wireless telecommunications markets have a similar make-up to Canada’s, where three or four companies dominate the market. However, according to one report by Wall Communications Inc, consumers in many of those markets are subject to more affordable mobile phone bills (Wall Communications Inc, 2013). The Canadian government has sided with consumers on this issue over the past several years and have attempted to increase the number of players in the market by altering old policies and implementing new ones. They believe if they can increase the number of mobile carriers throughout Canada from three to four, consumers will benefit from increased competition, more options, and lower prices. However, it appears they are struggling to...
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...waves in the mobile data sector. Since these providers rely on advanced technologies only the most innovative and reliable networks survive. Verizon currently dominates the market and services 31.9% of American mobile users. The company was established in 2000 as a joint venture between Vodafone and Verizon Communications. One of the Verizon’s largest acquisitions was the purchase of Alltell Wireless in 2009 for $28.1 Billion; this purchase expanded their network coverage and increased their market share. Verizon operates a CDMA Radio network which does not require the use of SIM cards. The company’s service quality is a competitive advantage and Verizon invests about $5.7 Billion per year to expand and upgrade their network services. Verizon boasts “America’s largest and most reliable network” and has over 160.3 Million subscribers. They recently added the iPhone to their product line in early February which has allowed the company to take a significant portion of sales away from AT&T. Verizon is one of the most expensive networks and appeals to customers who are willing to pay a premium for advanced network technology. In other news the FCC has accused Verizon of illegally adding charges to customers’ bills. The company was ordered to repay $52.8 million in funds back to customers in early October of 2010. AT&T wireless is the second largest service provider with 98.6 Million users in the U.S., Puerto Rico and Virgin Islands. The company has a more economic pricing...
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...crash. It will evaluate the change in consumer demand trends after the crash for T mobile and AT &T. The paper will discuss at least two strategies that multinational corporations can undertake in order to make profit by leveraging the growing consumer demand. Companies that attempted to make profit from rising consumer demand after the crash. How they attempted to make a profit after the crash and discuss any unethical practices. T-Mobile USA and AT&T provide mobile wireless communication services. The Companies offer wireless services including digital voice, messaging, and high-speed wireless data services, as well as phones and accessories. The companies serve customers throughout the United States. T-Mobile USA, Inc. is a global marketing-information-services firm, ranked the company highest among major wireless carriers for retail-store satisfaction four years consecutively and highest for wireless customer care for the past two years consecutively. Deutsche Telekom Case Study (2012) discusses that T-Mobile USA, Inc. which operates as the U.S. operating entity of T-Mobile International AG, the mobile-communications holding company and...
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...Network Design Consultation Thomas J Butkovich CIS 175 June 14, 2011 Strayer University Dr. Felton ABSTRACT My neighbor want to start a billing service company . He would like to hire me to design a computer network to meet his needs but has limited funds. I told him I could do it and I would discuss the possibilities and capabilities of a small network. My neighbor wants to start a company call Bills R Us and would like to hire me to design the computer network for him. At this time he has no components of the network so I will have to work from scratch. The initial set up will be two workstations and a printer. He also informs me that he will need internet access with multiple email addresses. The need for security is low so the security suite doesn’t have to be complex. Since he is just starting the business he has limited funds. He needs to keep the overall start up cost to under $5000.00 and the monthly cost to under $200.00. I told him I would do it and this is the design I gave him. First of all I need to start with the workstations themselves. Since he needs to track orders and keep an accounting data sheet I will have to have the right programs for him. We will connect the two workstations using the peer-to-peer network. This allows both computers to communicate with each other and share programs but can keep some files protected for the other computer (Dean, P3). Also with this network it is very simple and less expensive....
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...Before you start this exercise, read Chapter Extensions 1 and 2, which describe collaboration techniques as well as tools for managing collaboration tasks. In particular, consider using Google Docs & Spreadsheets, Google Groups, Microsoft Groove, Microsoft SharePoint, or some other collaboration tool. Reread MIS in Use 6 on page 126.Clearwire has not implemented full WiMax, and in fact the company is simulating it using existing wireless and wired telephone technology. In May 2007, Clearwire did conduct successful test of limited portability using the 802.16e standard (http://investors.clearwire.com/phoenix.zhtml?c=198722&p=irol-newsArticle&ID=1004778) in Portland, Oregon, in essence, a very large wireless hotspot. Instead if wireless in a coffee shop, it is wireless over a several-mile or larger region. True portability is yet to come. Clearly this is a complex situation. with people like McCaw, with Clearwire’s partners, and with the promise of the technology, there is some major promise here. But what? What technology works today? What is Clearwire’s true capability? How do its products and capabilities compare to, say , iPhone connectivity? Why did the venture need $3.2 billion? How much more will it need? Would Clearwire be a good investment today? You and your team can find out in this assignment as you answer the following questions. 1. What is the current situation? a) What technology is operational today? b) What products are being offered? c) How many customers...
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...project is Verizon Communications. Verizon Communications headquartered in New York, is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and customers and employees 75,000 nationwide. The company operates more than 1900 retail stores and kiosks locations. There are two major parts of the business; wireless and wireline. Verizon began a merger of the two as of the end of 2012. The driving forces behind such change were to simply processes and create consistency among the company. The company felt that two sets of each the departments to accommodate both sides of the business were counterproductive. The objective of the transformation of the wireless and wireline was to streamline the company’s functions across the board while cutting unnecessary cost. The transformation began December of 2012 and is still I progress. For starters overlapping departments have begun to experience downsizing. This means that since we had a collections department on the wireless side of the business along with the wireline side of the business one of the groups was eliminated. The remaining group was then cross trained on the opposing side of the business in order to support both. As it stands employees have not been laid off but many have been placed in situations causing them to choose between relocating across the country in order to keep their job or accept a severance package. Both cases are life changing...
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...SPSS DaIu I:llc B SAS D m Flle The wireless service provider market in the United States is \extremely competitive. The wireless market for individuals and/or families (nonenterprise market) is the most competitive segment. In this segment, there are a few big wireless service providers (wireless carriers), four of which can be categorized as having substantia1,market share. There has been some consolidation. Although these acquisitions have somewhat changed the dynamics of the market, there are still many players. An oligopoly market is considered to have three to four players, and such markets are typically stable in terms of growth, technical innovation, and pricing policies. It seems that the wireless carrier market will require a few more years before it becomes an oligopoly. Also, the rate of innovation in wirelcss technologies is frantic. A pathbreaking technical innovation by one of the big players has the potential to change the industry dynamic. The major players and thc number of subscribcrs that they have are as follows: 3. Sprint Nextel (53.8 million subscribers). 4. T-Mobile (28 million subscribers). 5. AllTel Inc. (12 million subscribers). In 2007,Alltel completed its merger with an affiliate of TPG Capital and GS Capital Partners and ceased trading on the New York Stock Exchange. 6. US Cellular(6,1 million subscriben). 1. AT&T (70.1 million subscribers). In 2004, Cingular Wireless acquired AT&T Wireless. That acquisition gave Cingular nationwide coverage...
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...Solutions Architect Job Analysis Ricardo Fernandes Albertus Magnus BE 323M Solutions Architect Job Analysis For a company the size of Verizon, one of the largest network companies in the world, the responsibilities of the human resources department are extensive and ever changing. In order to meet shifting business needs, new business segments, divisions and jobs are under constant review. One of the main tools in determining varying tasks that make up a job and the skills, knowledge, abilities and responsibilities for one to be successful at performing said job is to conduct a job analysis. In the case of Verizon, human resources used the job analysis tools to create a new business segment necessary to drive business growth in the area of wireless data products and services. By conducting a job analysis, the human resources team was able to create job descriptions, and job specifications for the varying positions that make up the data sales teams that exist throughout the country today. In order to understand and appreciate the process used by Human Resources it makes sense to conduct a job analysis, review varying methods that can be used in conducting a job analysis and capture a summary of the results; which will eventually be used in carrying out a variety of human resource undertakings. In general, a job analysis helps identify the basic functions and responsibilities of a particular job within an organization. It uncovers the knowledge, skill, and ability...
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...Nwabueze April 07, 2013 Executive Summary Major Player’s in the U.S Voice-over Internet Protocol market namely Comcast Corporation, Time Warner Cable, Cox Enterprises and Vonage have embraced internet technology and wireless broadband making VOIP one of the most sought out service. Skype’s partnership with AT&T only fuels the boost usage of Voice- over Internet Protocol usage over land line usage. In the wake of these technology advancements, it became clear to entrepreneurs that offered voice traffic and internet service would be one of the next major applications to take full advantage of Voice-over Internet Protocol. There are more advances than innovations in the VOIP world. That’s because some of the most important developments had more to do with commercial and political maneuvers than with technical creativity. One of the most prominent developments was net net neutrality which enables user access to participating networks that advocates no restrictions to materials throughout the modes of communication allowed online ("The mobile World," 2011, para. 4). Further, this industry also have to consider pressures influenced by the government ( FCC) that could dismantle net neutrality by limited user access as well as decrease the power of big wireless communication giants like AT&T. Still, such maneuvers often helped spread the benefits of VOIP much more than technical innovation. And collectively, the advances brought some already evident trends in the increasing...
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