Free Essay

Case Study

In:

Submitted By hereugo89
Words 6003
Pages 25
Running head: PAIN CASE STUDY

Case Study: Pain
Amit Dhir, Omeid Heidari, Sean Mayer, Ololade Ikuomola & Adam Boyce
NR110.542 Physiological/Pathophysiological Basis for Advanced Nursing Practice I
09/29/2015
Johns Hopkins University School of Nursing

On our honor, we pledge that we have neither given nor received any unauthorized assistance on this assignment.
1

Running head: PAIN CASE STUDY

CASE STUDY
Pain

Use this document in documenting your response to the Patient Case Questions. CHIEF COMPLAINT
“My back is killing me. The pain is mostly sharp and stabbing, and sometimes it’s a dull ache.
You’ve got to do something. Those Tramadol pills aren’t cutting it and they’ve bound me up.” “I am not sleeping because of the pain.” MEDICAL HISTORY
P.M. is a retired, 81­year­old male being seen for a routine health maintenance visit. He has a history of lower back pain, morbid obesity, hypertension, hypothyroid, occipital lobe stroke, bilateral total knee arthroplasty, GERD and sleep apnea. Now reporting pain in feet. He has been a smoker for the past 64 years, reporting 1­2 ppd. He is accompanied by his wife of 62 years. CURRENT MEDICATIONS
Tramadol 50­100 mg p.o. Q 12 hrs prn back pain
Atenolol 25 mg p.o. Q a.m.
Levothyroxine sodium 125 mcg p.o. Q a.m.
Clopidogrel 75 mg p.p. Q a.m.
Ibuprofen 600 mg ii p.o. prn knee pain
Aspirin 650 mg p.o. prn “when I can’t get to sleep”
Multi­vitamin i p.o. Q a.m. PHYSICAL EXAM
Vital Signs
Blood pressure: 112/68; A­rate: 86; respirations: 20; oral temperature: 97.2º F; height: 70”; weight: 320 pounds; BMI: 45.9

2

Running head: PAIN CASE STUDY

General
: morbidly obese man in distress; winces and supports lower back with his hands. Head and neck normal. Lungs are clear to auscultation. Abdominal exam positive for tenderness over epigastric region. Bilat lower legs with ruborous edema with +2 ­ +3 pitting over dorsal feet.
Dorsalis pedis and posterior tibial pulses are +1 bilat. Musculoskeletal exam with reduced ROM of back, limited by pain in lower lumbar region with flexion and extension. Straight leg raise testing is negative to 50 degrees elevation, limited by pain in knees. There is increased tone in the lumbar paraspinal muscles diffusely, but no focal tenderness. Crepitus is present in the right knee. ROM of the knees is limited by pain. Neurological exam: alert and oriented X 3. Cranial nerves intact with exception of absence of lateral peripheral vision. Grip strength good and equal bilaterally. Leg strength 5/5 proximally and distally. Sensation is intact to light touch, sharp, position and vibration in arms and legs. Reflexes are ++ at biceps, triceps, patellae and ankles.
Gait is slightly unsteady with wide base of support and reduced step height.
Laboratory Results
: CBC WNL. Fasting glucose = 175; Thyroid profile WNL. BUN = 20;
Creat = 1.4. Spinal x ray shows decreased intervertebral height, endplate sclerosis, osteophyte formation. 3

Running head: PAIN CASE STUDY

I. Provide a brief and concise history of the patient’s problem and description of the disease? Brief History:
P.M. is a morbidly obese 81­year­old man who presents with complaints of increased non­specific lower back pain, which is sharp, stabbing, and sometimes dull, with a tendency to wake him up at nights. The pain unrelieved by his current pain medications i.e.
Tramadol. Pt. reports “Tramadol is just not cutting it.” Pt. also explains presence of epigastric pain, which possibly due to history of GERD, which is exacerbated by being obese, smoking and other lifestyle habits. He also presents with a new onset of bilateral feet pain, which could be due to a possible undiagnosed diabetes and lower leg pitting edema. During physical exam PM’s
ROM and reflexes are limited with presence of crepitus in bilateral knees. Pt. is experiencing these deficits due to pain in the lower back, pain in his knees and also largely due to the possible underlying progressive degenerative disease process he is presenting with. Straight leg testing is negative to 50 degrees elevation limited by pain in knees. There is increased tone in the lumbar paraspinal muscles diffusely, but not focal tenderness. Spinal x­ray shows decreased intervertebral height, endplate sclerosis, osteophyte formation. Pt.’s back pain and ineffective medication effect is believed to be exacerbated by other presenting symptoms as well i.e. epigastric pain, limited ROM, feet pain. In the presence of spine disease process, pt. is otherwise neurologically intact.
Pathogenesis:
The case study identifies a given abnormality. How does the pain process evolve? Describe the sequence of cellular and tissue events that take place from the time of initial contact with an etiological agent until the ultimate expression of pain.
The sensation of pain is comprised of at least two elements: the local irritation
(stimulation of peripheral nerves) and the recognition of pain (within the CNS). Free nerve endings called nociceptors are located in the skin, muscle, joints, bones, and viscera. Nociceptors respond to tissue injury (Hitner & Nagle, n.d.). When there is no injury, there is no pain stimulus, so the nociceptors are quiet. When a pain­generating event happens, biochemical changes occur within the localized area of the injury. Usually, prostaglandins, histamine, bradykinins, serotonin, and Substance P are among the peripheral neurotransmitters released that trigger nociceptors to wake up. Nociceptors alert the brain to the intensity of the pain by increasing the frequency of signals sent to specialized areas within the CNS (Hitner & Nagle, n.d.). The signals travel through the spinal cord into the area called the dorsal horn where they are rerouted to the appropriate area of the brain that can interpret the intensity and quality of pain present. Pain signals are sent up A­delta nociceptor and C­nociceptor fibers in the ascending pathways to the brain. If the signal is passed through the A­delta fibers (myelinated), the pain is consciously experienced as sharp. If the signal is passed through C fibers (unmyelinated), dull, aching pain is felt.

4

Running head: PAIN CASE STUDY

Nociceptive pain can only occur when all neural equipment (nerve cells, nerve endings, spinal cord, and brain) is working properly (McCance, Huether & Brashers, 2014).
Pain duration is either acute or chronic. Acute pain usually appears in association with an observable injury (e.g., sunburn, broken foot, muscle sprain, or headache) and disappears when the injury heals. Chronic pain persists for weeks, months, or years even with analgesic therapy
(Munson, n.d.). Nociceptive pain can be either acute or chronic while neuropathic pain is chronic, even though it may be intermittent. If an injury doesn't heal or the pain is not adequately inhibited, nociceptors get "really irritated", a condition known as peripheral sensitization, and send so many signals through the CNS that the patient over responds to even normal stimuli, such as a feather or brush touched to the area. In neuropathic conditions sensitization can also occur within the spinal neurons observed as over responsiveness (hyperalgesia), prolonged pain, or the spread of pain to an uninjured area (referred pain) (McCance, Huether & Brashers, 2014). Therefore, pain is the result of a complex series of steps from a site of injury to the brain, which interprets the stimuli as pain. Pain that originates outside the nervous system is termed nociceptive pain; pain in the nervous system is neurogenic or neuropathic pain (Munson, n.d.). Neurogenic pain is associated with neural injury. Pain results from spontaneous discharges from the damaged nerves, spontaneous dorsal root activity, or degeneration of modulating mechanisms. Neurogenic pain doesn't activate nociceptors, and there's no typical pathway for transmission (Munson, n.d.) Nociception begins when noxious stimuli reach pain fibers. Various agents, such as chemicals, temperature, or mechanical pressure, stimulate sensory receptors called nociceptors—which are free nerve endings in the tissues—. If a stimulus is sufficiently strong, impulses travel via the afferent nerve fibers along sensory pathways to the spinal cord, where they initiate autonomic and motor reflexes. The information also continues to travel to the brain, which perceives it as pain. Several theories have been developed in an attempt to explain pain
(Munson, n.d.). Nociception consists of four steps: transduction, transmission, modulation, and perception (McCance, Huether & Brashers, 2014). . Transduction ­ Transduction is the conversion of noxious stimuli into electrical impulses and subsequent depolarization of the nerve membrane. Algesic substances that sensitize the nociceptors and are released at the site of injury or inflammation create these electrical impulses.
Examples include hydrogen ions and potassium ions, serotonin, histamine, prostaglandins, bradykinin, and substance P.

5

Running head: PAIN CASE STUDY

Transmission ­ A­delta fibers and C fibers transmit pain sensations from the tissues to the
CNS.
A­delta fibers are small diameter, lightly myelinated fibers. Mechanical or thermal stimuli elicit a rapid or fast response. These fibers transmit localized, sharp, stinging, or pinpricking type pain sensation. A­delta fibers connect with secondary neuron groupings on the dorsal horn of the spinal cord (McCance, Huether & Brashers, 2014). C fibers are smaller and unmyelinated. They connect with second order neurons in lamina
I and II (the latter includes the substantia gelatinosa, an area in which pain is modulated). C fibers respond to chemical stimuli, rather than heat or pressure, triggering a slow pain response, usually within 1 second. This dull ache or burning sensation isn't localized and leads to two responses: an acute response transmitted immediately through fast pain pathways, which prompts the person to evade the stimulus, and lingering pain transmitted through slow pathways, which persists or worsens (McCance, Huether & Brashers, 2014). The A­delta and C fibers carry the pain signal from the peripheral tissues to the dorsal horn of the spinal cord. Excitatory and inhibitory interneurons and projection cells (neurons that connect pathways in the cerebral cortex of the CNS and peripheral nervous system) carry the signal to the brain by way of crossed and uncrossed pathways. An example of a crossed pathway is the spinothalamic tract, which enters the brain stem and ends in the thalamus. Sensory impulses travel from the medial and lateral lemniscus (tract) to the thalamus and brainstem.
From the thalamus, other neurons carry the information to the sensory cortex, where their pain is perceived and understood (McCance, Huether & Brashers, 2014). Another example of a crossed pathway is the ascending spinoreticulothalamic tract, which is responsible for the psychological components of pain and arousal. At this site, neurons synapse with interneurons before they cross to the opposite side of the cord and made their way to the medulla and, eventually, the reticular activating system, mesencephalon, and thalamus.
Impulses then are transmitted to the cerebral cortex, limbic system, and basal ganglia (Hitner &
Nagle, n.d.). After stimuli are delivered, responses from the brain must be relayed back to the original site. Several pathways carry the information in the dorsolateral white columns to the dorsal horn of the spinal cords. Some corticospinal tract neurons end in the dorsal horn and allow the brain to pay selective attention to certain stimuli while ignoring others. This allows transmission of the primary signal while suppressing the tendency for signals to spread to adjacent neurons. Modulation ­ Modulation refers to modifications in pain transmission. Some neurons from the cerebral cortex and brainstem activate inhibitory processes, thus modifying the transmission. Substances—such as serotonin from the mesencephalon, norepinephrine from the pons, and endorphins from the brain and spinal cord—inhibit pain transmission by decreasing the release of nociceptive neurotransmitters. Spinal reflexes involving motor neurons may initiate a
6

Running head: PAIN CASE STUDY

protective action such as withdrawal from a pinprick or may enhance the pain, as when trauma causes a muscle spasm in the injured area (McCance, Huether & Brashers, 2014). Perception is the end result of pain transduction, transmission, and modulation. It encompasses the emotional, sensory, and subjective aspects of the pain experience. Pain perception is thought to occur in the cortical structures of the somatosensory cortex and limbic system (McCance, Huether & Brashers, 2014). Alertness, arousal, and motivation are believed to result from the action of the reticular activating system and limbic system. No matter what type of pain is present, relief from pain is the therapeutic goal. The specialized medical discipline of pain management has changed the spectrum of therapy and the types of drugs used, especially to achieve satisfactory analgesia as soon as possible. Inadequate control of pain can delay healing. With chronic pain, psychological and emotional changes occur that cause the patient to become tired and irritable; patients develop insomnia, significant stress responses such as increased heart rate and blood pressure, depression, impaired resistance to infection, and even increased sensitization to pain. The psychological component associated with the inability to permanently relieve the pain intensifies the response to pain by stimulating the
CNS.

Epidemiology: What are the incidence, prevalence, mortality, and morbidity of pain?
Incidence:
Persistent Pain:116 million (IOM, 2011)
Prevalence:
More than one­quarter of Americans (26%) age 20 years and over ­ or, an estimated
76.5 million Americans ­ report that they have had a problem with pain of any sort that persisted for more than 24 hours in duration (NCHS, 2011). Adults age 45­64 years were the most likely to report pain lasting more than 24 hours (30%). Twenty­five percent (25%) of young adults age
20­44 reported pain, and adults age 65 and over were the least likely to report pain (21%)
(NCHS, 2011).
Recent Center for Disease Control and Prevention (CDC) and National Center for Health
Statistics (NCHS) data suggest substantial rates of pain from the various causes and that most people in chronic pain have multiple sites of pain. For U.S. adults reporting pain, causes include: severe headache or migraine (16.1%), low back pain (28.1%), neck pain (15.1%), knee pain
(19.5%), shoulder pain (9.0%), finger pain (7.6%), and hip pain (7.1%) (NCHS, 2011).
Mortality/Morbidity:
There is not strong research on morbidity and mortality of pain. While pain is not associated with mortality, morbidity in terms of lost productivity, use of medical services, and cost to society is staggering.
The total annual incremental cost of health care due to pain ranges from $560 billion to
$635 billion (in 2010 dollars) in the United States, which combines the medical costs of pain care and the economic costs related to disability days and lost wages and productivity. Lost
7

Running head: PAIN CASE STUDY

productive time from common painful conditions was estimated to be $61.2 billion per year, while 76.6% of lost productive time was explained by reduced work performance, not absenteeism (American Productivity Audit, 2010).
More than half of all hospitalized patients experienced pain in the last days of their lives and although therapies are present to alleviate most pain for those dying of cancer, research shows that 50­75% of patients die in moderate to severe pain (American Productivity Audit,
2010).
Risk Factors:
Increased age, morbid obesity, smoking, spinal x ray showing decreased intervertebral height, endplate sclerosis, osteophyte formation, likely osteoarthritis and possible tolerance to narcotics II. Selected Case Study Questions Note: faculty will select specific questions to be answered Describe the results of the pertinent laboratory tests relative to pathophysiology. Why were these tests important? How do these tests indicate an alteration in the normal physiology?
By performing a spinal x­ray to reveal osteophyte formation and decreased intervertebral height the practitioner may have revealed the process of degeneration of the spine, commonly classified as lumbar spine osteoarthritis (Good, Carey & Jordan, 2013). Many imaging techniques can be used to diagnose and quantify osteoarthritis; however, plain film radiographs are frequently utilized due to their inexpensive nature and the fact that they are easily obtained
(Goode, Carey & Jordan, 2013). X­rays can be suggestive of not only malignancy, but also fracture and infection. As an initial study of choice, they also can be analyzed for signs of osteophytes, foraminal narrowing, end plate sclerosis, and disk space narrowing (Madigan,
Vaccaro, Spector & Milam, 2009). In the spine, the presence of both intervertebral disc degeneration and osteophyte formation at the vertebral level has been used to characterize lumbar spine osteoarthritis­­also referred to as spondylosis (Goode, Carey & Jordan, 2013).
These changes and development of vertebral osteophytes, facet joint osteoarthritis, and disc space narrowing all have adequate nerve supply and are frequently associated with instances of lower back pain (Goode, Carey & Jordan, 2013).
Specifically, a vertebral osteophyte is a bony outgrowth that arises at the junction of bone and cartilage. These growths can form without cartilage damage in healthy joints; however, the fact that osteophytes are seen in our patient with decreased intervertebral height may be indicative of increased load on facet joints and have led to cartilage alteration (Goode, Carey &
Jordan, 2013). The role of vertebral osteophytes in combination with intervertebral disc degeneration still constitute a debated pathophysiological process and a specific definition that combines these features in relation to spinal osteoarthritis is still unknown (Goode, Carey &
8

Running head: PAIN CASE STUDY

Jordan, 2013). The fact that endplate sclerosis is also seen in the presenting patient may indicate areas of degeneration where fat has been replaced by sclerotic bone (Madigan et al., 2009).
However, by utilizing a plain film radiograph, practitioners gain more information regarding the origin of lower back pain from innervated structures. One can then more efficiently associate lower back pain with pathological processes such as degenerative disc disease or spondylolysis as mentioned above (McCance, Huether & Brashers, 2014).
By checking the patient’s kidney function the practitioner has attempted to rule out any intraabdominal pathology such as renal stones. They also have found that the CBC is within normal limits. This is relevant in this particular case due to the fact that a practitioner would need to rule out the possibility of osteomyelitis­­which can be associated with diabetes mellitus or the elderly (Papdakis & McPhee, 2016). In fact, in older patient populations the most common sites of hematogenous osteomyelitis are the thoracic and lumbar vertebral bodies
(Papadakis & McPhee, 2016).
What else would you like to know from this patient? I would like to know if the pain from the patient’s lower back radiates down into his sacroiliac region. I would inquire into this because lower back pain often affects the area between the lower rib cage and the gluteal muscles while radiating to the thighs (McCance,
Huether & Brashers, 2014). I would also ask if the pain he reports in his feet is only when moving around and walking, or if it is also at rest as lower extremity claudication is typically absent unless lumbar stenosis is also present (Madigan et al., 2009). In addition to both of these questions I would inquire into his wide­based gait. A wide­based gait (in conjunction with pseudoclaudication and thigh pain after lumbar extension) can be associated with spinal stenosis
(Chou, 2014).
In general I would ask about any unexplained weight changes related to hypothyroidism.
The patient is described as being morbidly obese­­which could also be a contributing factor to our laboratory finding of decreased intervertebral height. I would ask if he is having any pain at night, night sweats, fevers, any history of localized tenderness, history of cancer and also bacterial infections. Any urinary and GI complications such as blood in urine or stool, pain upon urination, new onset incontinence, urinary retention, or saddle anesthesia should also be inquiries as many of these can evoke suspicion of spinal infection associated with lower back pain
(McCance, Huether & Brashers, 2014). By asking if the patient has used any injection drugs recently I would also be gathering information regarding the possibility of osteomyelitis­­which could rapidly progress and present as fever, pain and sensory and motor dysfunction (Papadakis
& McPhee, 2016). Finally, I would inquire into any history of depression or psychosocial distress as patients with psychosocial stress are at increased risk for chronic lower back pain and poorer functional outcomes (Chou, 2014).

9

Running head: PAIN CASE STUDY

What exam findings are especially pertinent for this case? What additional assessment would you like to perform?
One of the major exam findings that is especially pertinent for this case is the musculoskeletal exam. This yielded a reduced range of motion of the patient’s back­­particularly upon flexion and extension. This is a significant finding due to the fact that pain upon extension of the back may be associated with facet joint disease (Madigan, et al., 2009). Also very important is the assessment of the patient’s grip, upper extremity and lower extremity strength.
The patient exhibits adequate grip strength and 5/5 leg strength, which both rule against involvement of sciatic nerve or lumbar and sacral nerve roots (McCance, Huether & Brashers,
2014).
Acute back pain that involves these nerves often can manifest with both neurosensory and motor deficits, or marked weakness (McCance, Huether & Brashers, 2014). The patient exhibits 2+ reflexes of his biceps, triceps, patellae and achilles, and does not necessarily manifest sensory symptoms such as focal tenderness upon palpation. This is an important finding since impaired patellae and achilles reflexes could possibly be indicative of degenerative disc disease with herniation (Chou, 2014). His straight leg raise testing is limited by knee pain, likely due to history of bilateral total knee arthroplasty. However, I would like to perform a crossed­straight leg test. This would assess for a herniated disc by passively raising one leg to see if the elevation produces pain in the opposite leg (Chou, 2014). I also would evaluate the patient’s lymph nodes for inflammation and possibly a prostate exam to rule out other malignancies based on the patient’s responses to my inquires about genitourinary function. Finally, I think it is important to auscultate for an aortic bruit on this patient due to the epigastric pain that he complained of upon performance of an abdominal examination.
Which nociceptor(s) is/are likely responsible for the pain?
A­delta fibers, stimulated by mechanical deformation (mechanonociceptors), transmit,
“well­localized ‘fast’ pain sensations.” C­fibers are unmyelinated and transmit the dull, aching sensations that are longer lasting and generalized. (McCance, Huether & Brashers, 2014). Pain transmission is the conduction of pain impulses along the A­delta and C fibers into the dorsal horn of the spinal cord and to the brainstem, thalamus, and cortex. (McCance, Huether &
Brashers, 2014).
Describe any drug­drug or drug­disease interactions that you should address.
● Multivitamins/Minerals with
Clopidogrel may enhance the antiplatelet effect of Agents with Antiplatelet Properties. (Lexicomp, 2015)
● Ibuprofen (an NSAID) may enhance the anticoagulant effect of Anticoagulants
(Clopidogrel and ASA) (Solomon, 2015)
● Ibuprofen (an NSAID) may diminish the antihypertensive effect of Beta­Blockers
(Atenolol) (Solomon, 2015)
10

Running head: PAIN CASE STUDY

● Aspirin has shown to enhance the antiplatelet effect of Ticagrelor (a drug in the same class as Clopidogrel) Low doses should be recommended (Lexicomp, 2015)
● Ibuprofen (NSAID) may enhance the adverse effect of Salicylates (ASA). An increased risk of bleeding may be associated with use of this combination (potentiated by the use of
Clopidogrel) (Solomon, 2015) Describe the disease process you would discuss with the patient and his wife.
This question will be addressed in section IV. III. Pertinent diagnostic and laboratory tests relative to pathophysiology What diagnostic testing would you like to perform and what specific pathophysiology will you be looking for?
It is essential to note that pain especially in the back and legs can be a result of acute and chronic disease processes. As P.M. presents with new onset leg pain and debilitating back pain, further imaging and diagnostic studies must be performed to determine the etiology of these symptoms taking into account his medical history and current presentation. An MRI,
Electromyogram, Venous Ultrasound, and Bone scan will be used to evaluate for typical and atypical presentation of several conditions.
MRI
With positive findings of decreased intervertebral height and endplate sclerosis on spinal
X­ray, there is need for an MRI of the Thoraco­Lumbar Spine. MRI testing has been relied upon to provide advanced imaging beyond the scope of X­Rays. Walker expresses the accuracy of
MRI testing and its usage in viewing soft tissue structures, ligaments and neural anatomy
(Walker, 2012). An MRI in this case can be used to diagnose spinal stenosis or degenerative disc disease. Sciatica can be ruled out because of lack or neurosensory symptoms. Osteophyte formation, which was found on the X­ray, has been found to be a precursor to spinal stenosis. In spinal stenosis, there is a narrowing of the spinal canal, which can be secondary to bone enlargement (McCance, Huether & Brashers, 2014). Positive MRI findings that support spinal stenosis include narrowing of the spinal canal or a pinched nerve which could be the cause of back and or leg pain (McCance, Huether & Brashers, 2014). .
P.M. also presents with risk factors that predispose him to DDD such as his age, 81 years old, and a longstanding history of smoking. MRI diagnostics in this case can also prove to be helpful in getting to the root of the issue. Degenerative changes may be apart of the normal aging process of an individual. Cigarette smoke , a key risk factor in P.M’s history, significantly
11

Running head: PAIN CASE STUDY

decreases overall blood supply during disk formation leading to distorted disk structures
(McCance, Huether & Brashers, 2014). Positive MRI findings that support DDD include disc space collapse of greater than 50%, disc desiccation, an annular tear or cartilaginous endplate erosion (Walker, 2012). Electromyogram P.M.’s limited range of motion and pain on musculoskeletal examination can also call for an Electromyogram to possibly rule out a herniated disc as well as assess nerve damage associated with chronic back pain (Walker, 2012). Lower back and calf/ foot pain pose as incidental findings that correlate with herniated discs, which also appeared in PMs assessment.
Positive findings from Electromyogram that support nerve damage include reduced nerve conduction especially in lower limbs (Walker, 2012). Positive findings that support herniated disc disease as diagnosed by EMG is impulsive electrical activity secondary to loss of typical innervation (
Candotti et.al, 2008).
Venous Ultrasound/D­Dimer
A patient with a warm red painful leg raises a suspicion of a possible DVT. Patients are deemed high risk for clots if they are post operative, sedentary, have a previous history of a clotting disorder, a smokers, and hypertensive (
Bonner & Johnson, 2014). Presence of artificial limb also poses as a risk for developing a clot.
Lab tests that will rule out clotting disorders such as DVT include D­dimer. Elevated D­dimer proves as a positive finding. Venous duplex
(Venous Ultrasound) is another diagnostic study that serves to rule out thrombosis in patients. A positive finding includes a visible clot in the image (
Bonner & Johnson, 2014)
.
Bone Scan A bone scan may also be indicated to assess bone structure, view stress fractures caused by repetitive trauma and visualize current status of skeletal structures as well as rule out malignancies and infections. This exam is of interest because of P.M’s skeletal pain and history of hypothyroidism, which predisposes him to an increased risk for fractures (
Dhanwal, 2011)
.
Obesity also increases the stress on bones and joints that can lead to fractures and progression of chronic disease processes. Pathological findings on a bone scan include presentation of “Hot” and “Cold” spots on film to demonstrate level of radioactive material absorbed.
IV. Patient / Family Education Pain is a very difficult issue for practitioners to address because its origins can often be undefined and may be relenting and unrelieved by certain drugs after a tolerance has built up over time (Swica, 2002) It is important to discriminate between a tolerance and an addiction to pain medication when dealing with patients who are experiencing chronic pain. A tolerance
12

Running head: PAIN CASE STUDY

occurs when a higher dosage of the same drug is needed to achieve the same effect that a smaller dosage had previously achieved (Swica, 2002). The patient and family need to be educated realistically on the course of this disease through stating what is believed to be the current cause of the pain. With the shortening of the spine on the x­ray it can be concluded that the patient has less CSF in his spinal cord which could be causing vertebrae to rub together causing pain (Levin,
2014). This coupled with the fact that the patient is morbidly obese increases the compression of the spinal cord which could be increasing pain (Chou, 2013).
The osteophyte formation on the patient’s spine could also be a reason that the pain is happening.The pathophysiology behind the formation of osteophytes in unclear but is generally thought to be related to osteoarthritis and the formation of new bone turning into spurs which can sometimes lead to pain when they form around nerve endings in the spine (Schnieder, 2015).
Both of these disease processes are progressive but can be slowed through different interventions that can be performed by the patient (Chou, 2013). Next, I would suggest that this patient be placed on around the clock pain control with a different medication because his back pain is a chronic issue that is affecting his lifestyle and sleeping habits. With the presence of sleep apnea I would not prescribe a medication that caused respiratory depression especially if it needed to be taken at night in order to provide pain relief for sleep because respiratory depression is a side effect of many opioids that limit its usefulness in cases of already impaired breathing (Phillips et al., 2012). The prognosis for this disease course is not a positive outlook because of the progressive state of the disease but should not be presented to the patient and family in that matter. The disease process can be slowed down and pain can be alleviated by lifestyle changes and this is how the family should be educated (Chou, 2013). First, I would educate the family on what may be causing the pain and tell them how the disease typically progresses as have been stated above. You would tell the family that the process of a full recovery from this is unlikely but that the pain can be relieved and the patient can live a largely pain free life. You would then teach different interventions to them that address the patient’s overall health and well­being which would ultimately help to reduce his pain. The patient needs to be taught non­pharmacologic pain management strategies that will help decrease his pain and ultimately increase his overall life satisfaction (Chou, 2013).
The first and most basic thing to teach the patient is to take his pain medication when the pain is beginning instead of waiting until he cannot bear the pain because it will help to maintain better control of the pain (Chou, 2013). He needs to be told not to sit in one place for extended periods because because getting up and walking around every hour or so can prevent stiffness and increase blood flow to different regions of the body which can improve pain relief (Chou,
2013). Remaining active is positive for him but he should not exercise after episodes of pain because it can exacerbate the pain and cause it to be prolonged (Chou, 2013). While the patient should be encouraged to not exercise after an episode of pain it is important to distinguish for him that weight loss will help to decrease the amount of pressure on his back which will help to
13

Running head: PAIN CASE STUDY

alleviate the pain, so he should not use a slight discomfort of his lower back as an excuse not to exercise (Chou, 2013). He needs to sit in a chair with a straight back on it so that it will help to brace his back and lessen his pain. He also needs to reduce the amount of stress in his life and avoid activities that may aggravate the pain and make it worse (Chou, 2013). I would also speak to the patient about smoking cessation because this is a risk factor for because it is a risk factor for the degenerative process of his back. Even if the patient did not feel that he could stop it would be beneficial for him to cut his smoking down because any amount of decrease could mean great improvements (Chou, 2013). Through these interventions for pain control the patient will be able to live a life that is largely pain free and ultimately slow the course of his disease.
Overall, the way that the patient views and manages his own health will be what determines the course of his disease and education is a key step in this process.

14

Running head: PAIN CASE STUDY

th
V. Use of evidence­based studies/references using Publication Manual of the APA (6 ed) Bonner, L., & Johnson, J. (2014). Deep vein thrombosis: diagnosis and treatment.
Nursing
Standard 8
, (21), 51­58. doi:10.7748/ns2014.01.28.21.51.e8222
2
Candotti, C., Loss, J., Pressi, A., Castro, F., La Torre, M., Melo, M., & ... Pasini, M. (2008).
Electromyography for assessment of pain in low back muscles.
Physical Therapy 8
, (9),
8
1061­1067. doi:10.2522/ptj.20070146
Chou, R. (2014). Low Back Pain.
Annals of Internal Medicine.
160(11).

doi:10.7326/0003­4819­160­11­201406030­01006
Chou, R. (2013). Patient Information: Low back pain in adults (beyond the basics).
Wolters Kluwer
. Retrieved from http://www.uptodate.com/contents/low­back­pain­in­adults­beyond­the­basics?source=se arch_result&search=Patient information: Back pain

Dhanwal, D. K. (2011). Thyroid disorders and bone mineral metabolism.
Indian Journal of Endocrinology and Metabolism 5
, (Suppl2), S107–S112.
1
http://doi.org/10.4103/2230­8210.83339
Goode, A. P., Carey, T. S., & Jordan, J. M. (2013). Low back pain and lumbar spine osteoarthritis: how are they related?
Current Rheumatology Reports,
15(2), 305. doi: 10.1007/s11926­012­0305­z
Hitner, H., & Nagle, B. (n.d.).
Pharmacology: An introduction (6th ed., pp. 195­199).

15

Running head: PAIN CASE STUDY

Institute of Medicine of the National Academies Report. (2011).
Relieving Pain in
America: A Blueprint for Transforming Prevention, Care,
Education, and Research. The National Academies Press
, Washington DC. Retrieved from http://books.nap.edu/openbook.php?record_id=13172&page=62 .
Levin, K. (2014). Lumbar spinal stenosis: Pathophysiology, clinical features, and diagnosis.
Retrieved from http://www.uptodate.com/contents/lumbar­spinal­stenosis­pathophysiology­clinical­featu res­and­diagnosis?source=search_result&search=spinal stenosis&selectedTitle=2~52
Lexicomp Online® , Johns Hopkins Hospital Formulary: Lexi­Comp, Inc.; September 27,
2015
Madigan, L., Vaccaro, A., Spector, L., & Milam, A. (2009). Management of symptomatic lumbar degenerative disk disease.
Journal of the American Academy of Orthopaedic

Surgeons,
17(2), 102­111.
McCance, K. L, Huether, S. E., & Brashers, V. L. (2014).
Pathophysiology: The biologic basis for disease in adults and children
(7th ed., pp.
533­544).
Munson, C. (n.d.).
Pathophysiology: A 2­in­1 reference for nurses (pp. 286­289).
National Centers for Health Statistics (2011). Chartbook on Trends in the Health of
Americans.
Special Feature: Pain
. Retrieved from http://www.cdc.gov/nchs/data/hus/hus06.pdf .

16

Running head: PAIN CASE STUDY

Papadakis, M., & McPhee, S., (2015).
CURRENT Medical Diagnosis & Treatment 2016. New York: Lange Medical Publisher.
Phillips, R., Cleary, D., Nalwalk, J., Arttamangkul, S., Hough, L., & Heinricher, M.
(2012). Pain­facilitating medullary neurons contribute to opioid­induced respiratory depression.
Journal of Neurophysiology, 2393­2404.
Results from the American Productivity Audit. (2010). Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/14665809 .
Schneider, J. (2010). Bone Spurs (Osteophytes) and Back Pain. Retrieved from http://www.spine­health.com/conditions/arthritis/bone­spur s­osteophytes­and­back­pain
Solomon, D., Furst, Daniel., and Romain, P. (2015).NSAIDs: Therapeutic use and variability of response in adults.
UpToDate
. Retrieved from http://www.uptodate.com/home Swica, Y. (2002). Treating pain in patients with AIDS and a history of substance use.
Western Journal of Medicine, 33­39
Walker, J. (2012). Back pain: pathogenesis, diagnosis and management.
Nursing Standard
,
27
(14), 49­56.

17

Similar Documents

Free Essay

Case Study Case Study Case Study

...This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. I imagine that when Anthony Athanas was purchasing those old piers back in the 1960s many, if not all, of his colleagues, friends, and family members told him that he was off his rocker. I’m sure Athanas was looking at this land as his family’s ticket to financial prosperity and somewhat of a legacy that he could leave to his descendants for years and years to come. One of the items I wish the case would have divulged is the amount of money that Athanas had invested in the properties. For me this information would have given an insight to his net worth and how much he had riding on this investment. I assume it was substantial given his actions later in the process. Twenty years later Athanas’ dreams came true and all those naysayers were more than likely green with envy. The amount of pride Athanas’ had in his investment at that moment had to have been insurmountable. Being approached by a big time real estate development company and their extremely wealthy client, Hyatt Corporation, must have made Athanas feel larger than life and made him feel like something he isn’t, which is a developer himself. The case doesn’t give much insight into whether Athanas had any representation or anyone consulting him throughout the process. From the beginning, I saw this as matchup...

Words: 1190 - Pages: 5

Premium Essay

Case for Case Studies

...A Case for Case Studies Margo A. Ihde Liberty University Author Note Correspondence concerning this article should be addressed to Margo A. Ihde, Psychology 255-B05, Liberty University, Lynchburg, Va. 24515. E-mail: mihde@liberty.edu A Case for Case Studies Case Studies are utilized across many disciplines including but not limited to medical science, political science, social science and psychology. There is however some confusion as it relates to the use of case studies. The first such confusion that must be clarified is what the definition of a case study is and what constitutes a case study. The second clarification is to identify the reasons for using a case study. A third area is outlining the advantages and disadvantages of using a case study. Lastly, when a researcher concludes a case study would be the best option they then must determine where and in what ways would the data and information be sourced. Identifying the answers for these four areas is imperative to understanding and utilizing a case study. Case Study – Defined The definition for a case study within all many disciplines is very similar. A case study is usually described as an investigation into a real situation involving an individual, a group, an organization, or a society focusing on a single subject or object (Pegram, 2000). To begin, identifying a case studies purpose would contribute to determining what would and should be investigated. The study could focus on the “history...

Words: 855 - Pages: 4

Premium Essay

Case Study

...Select a case study from the University of Phoenix Material: Young and Middle Adulthood Case Studies located on the student website. Write a 700- to 1,050-word paper describing the influence the experiences have made on the person’s development. Address the following in your paper: Discuss the family, social, and intimate relationships of the person in the case study. Identify any role changes that have occurred. Explain the immediate and future effect of healthy or unhealthy habits practiced by this person. Include at least two peer-reviewed resources. Format your paper consistent with APA guidelines. University of Phoenix Material Young and Middle Adulthood Case Studies Read the following case studies in order to complete the Week Three Individual Assignment. Case Study 1: Jackson Jackson is a 25-year old male who has recently been admitted to a substance abuse program in Chicago, Illinois. He has been arrested several times for possession of a controlled substance but has not served any time in jail. He grew up in a single-parent household with his mother, Tina. Tina, 45, is employed as a high school teacher; his biological father is not involved in his life. Tina’s boyfriend, Michael, often attempts to serve as a father figure to Jackson. Jackson went to college immediately after high school, focused on a degree in chemistry. In high school, he was a good student who earned A’s and B’s in most courses. After a car accident, a slight head injury...

Words: 414 - Pages: 2

Premium Essay

Case Studies

...Case 1. STATE UNIVERSITY BOARD OF REGENTS: What Am I Living For? Question: Is there anything wrong with the actions of the three personalities in this case? Elaborate your answer. After reading the case study and analyzing it, from my opinion I think yes there is anything wrong with the actions of the three personalities- Mr.Bondoc, his wife and Dr. Agao. For elaboration I will explain them one by one. Mr.Bondoc acted as the champion of the student’s cause therefore it’s his responsibility to fight for the own good of the students, the one who will voice out their stands and if possible disagree to the proposals that may greatly affect them like increasing of their tuition fee.It’s great that he has the attitude of convincing others in personal way for them to agree of opposing the proposals of Dr. Agao because of this they can stop his proposals. He must maintain and assure that he is doing his job and must not allow others to control him in bad way or stop him to do his obligation but stated on the case study his wife wished him to maintain good relationship with Dr.Agao which unfortunately leads him to suddenly accept his proposals. It showed that he let others dictate him what to do and failed to do his job. About the wife of Mr.Bondoc, she was carried away by the good actions showed by Dr. Agao without knowing his real intentions of befriending her. Shecan be easily manipulated like what Dr. Agao wanted her to do through doing special treatments...

Words: 674 - Pages: 3

Premium Essay

Case Study

...A Case Study by any Other Name Cathy Foster Liberty University   A Case Study by any other Name Researchers have different methods of observing their subjects. Among the most popular is the case study. Case studies are used a lot in psychology and one of the most famous psychologists that used case studies to detail the private lives of his patients was Sigmund Freud. What is a Case Study? “A case study is an observational method that provides a description of an individual” (Cozby & Bates, 2012). During a case study the individual is usually a person however that’s not always the situation. The case study can also be a setting, which can include a school, business, or neighborhood. A naturalistic observational study can sometimes be called a case study and these two studies can overlap (Cozby & Bates, 2012). Researchers report information from the individual or other situation, which is from a “real-life context and is in a truthful and unbiased manner” (Amerson, 2011). What are some Reasons for Using a Case Study Approach? There are different types of case studies. One reason to use a case study is when a researcher needs to explain the life of an individual. When an important historical figure’s life needs explaining this is called psychobiography (Cozby & Bates, 2012). The case study approach help answer the “how”, “what”, and “why” questions (Crowe, 2011). What are Some Advantages and Disadvantages to the Case Study Approach? Some advantages...

Words: 548 - Pages: 3

Premium Essay

Case Study

...CASE STUDY COMPONENTS: Introduction: Identify case study topic and list assertions (3-6) that can be verified with evidence (field notes, interviews, etc.) 1. Assertions and Evidence: Discuss each assertion separately (minimum one paragraph for each assertion) and include supportive evidence. Underline assertion statements as presented. 2. Implications/Effects: Conclude with an interpretive discussion of implications/effects. Inferences and conclusions based on evidence presented can be drawn. SAMPLE CASE STUDY FOCUSING ON MANAGEMENT STRATEGIES: Management Case Study Introduction Throughout the study, Shelley’s class was well managed. Explanations and evidence to support the following six assertions regarding Shelley’s management style are presented: 1. Shelley did not focus extensively on behavior management; 2. Shelley monitored student behavior throughout lessons; 3. Shelley promptly dealt with potential disruptive behavior; 4. Shelley reinforced acceptable behavior; 5. Shelley was very tolerant of student interaction and discussion; and, 6. Shelley devoted a great deal of time to task management. Assertions and Evidence Throughout the study, Shelley did not focus extensively on behavior management. On most days, the students in Shelley’s class were very well behaved and seemed to be familiar with Shelley’s rules regarding classroom behavior...

Words: 1264 - Pages: 6

Free Essay

Case Study

...Case Study for “Carl Robins a new employee for ABC, Inc.” Rodrequez M. Dover University of Phoenix Class: Comm/215 Essential of College writing Author Note This paper is my first case study report. My thesis for this report is: It is important before hiring for any job that we check all the requirements for the new recruits, and that we have all the things require for their training.". In this case study we learn quickly that Carl Robing was new at ABC, Inc. as a recruiter and he had recruited 15 new trainees to work for Monica Carrolls. We also learn that he did not have a outline or a way to keep up with what he would need for the new hires to start on time. Carl did not do some of the most important steps to make sure that this hiring process went off without a hitch. He did not secure the room that they would us for training or make sure that all the orientation manuals were correct. Carl did not make sure that all there information was in the system nor did he set up there mandatory drug screen. Carl upon receiving his new job should have took the time to research what he would be doing in his new position and what was the companies’ policies for each thing that he would be doing. I feel if Mr. Robing had done that doing his training he would have been better able to execute the task of hiring new trainees. I know some of you may be thinking how you know that they have these policies glad you asked. I know because the drug test was mandatory...

Words: 830 - Pages: 4

Premium Essay

Case Study

...Case Study: Trip Seven Screen Printing Carolina Barvo Vilaro, Professor Terrell Jones Purchasing Management TRA3132 Florida State College at Jacksonville ABSTRACT This paper has the purpose to analyze the case study of Trip Seven Screen Printing. Through this paper I will discusses viable solutions for the problem that arise with the current supplier of Trip Seven Screen Printing. INTRODUCTION Being in constantly communication with suppliers, meet with the payments and be transparent in what both parties need at the time of generating an order, it will allow supplier to deliver a quality product or service, and achieve the expectations of the customer. It is important to build a good relationships with suppliers. It is a characteristic that e companies should take in consideration to succeed in the market. This will allow them to get good results for their business, improve the quality of the inputs and achieve future agreements which are beneficial for the company. Proper coordination with vendors allows companies to produce a better final product or service, which will generate greater customer satisfaction and, therefore, higher sales for the business. The good relationship becomes more crucial in the case of companies that rely on a provider in specific. This can be related to the case study in which Trip Seven Screen Printing has as a unique supplier, American Apparel, even though their relation has been satisfactory for the past years, recently, issues...

Words: 1511 - Pages: 7

Premium Essay

Case Study

...Case Study: Considerations on group development Case Study: Considerations on group development In the current business world, several organizations have adopted the idea of creating a team to address an emergency situation, to improve something that is idling or to create a new thing from scratch, all in order to work in a more effective and efficient way. Every group faces challenges and victories, even if small ones. According to Robbins and Judge, “Teams are more flexible and responsive to changing events than traditional departments or other forms of permanent groupings. They can quickly assemble, deploy, refocus, and disband”. (Robbins 308) It is with this in mind that this paper will analyze the case study number 3, “ Building a Coalition”, and develop thoughts and considerations about the issues in the study, connecting them to the theory on building teams. Group Development The story begins with the creation of a new agency by the Woodson Foundation, a nonprofit social service agency, and the public school system in Washington D.C., with the participation of the National Coalition for Parental Involvement in Education (NCPIE), which is an organization of parents that is involved in the school through the Parent Teacher Association (PTA). They share a common interest in building this new agency in order to create an after school program to help students learn. The three separate groups opted to develop a cross-organizational development team, responsible for...

Words: 2209 - Pages: 9

Premium Essay

Case Study

...Case Study 1: Prelude To A Medical Error 1. Background Statement My case study is over chapters 4 and 7. The title is Prelude to a Medical Error. In this case study, Mrs. Bee is an elderly woman who was hospitalized after a bad fall. After her morning physical therapy, Mrs. Bee felt she could not breathe. Mrs. Bee had experienced terrible spasms in her left calf the previous evening and notified Nurse Karing. Nurse Karing proceeded to order a STAT venous Doppler X-ray to rule out thrombosis. She paged Dr. Cural to notify him that Mrs. Bee was having symptoms of thrombosis. Dr. Cural was upset that he was being bothered after a long day of work and shouted at the nurse, telling her he had evaluated Mrs. Bee that morning and to cancel the test. When Nurse Karing returned to the hospital the next day, Mrs. Bee’s symptoms were worse. She ordered the test. After complications, Dr. Krisis from the ER, came immediately to help stabilize Mrs. Bee. Unaware of Nurse Karing’s call to Dr. Cural, Dr. Krisis assumed the nursing staff was at fault for neglecting to notify Dr. Cural of Mrs. Bee’s status change the previous evening. Denying responsibility, Dr. Cural also blames the nursing staff for not contacting him. Not being informed of Mrs. Bee’s status change, her social worker, Mr. Friendly, arrives with the news that her insurance will cover physical therapy for one week at a rehabilitation facility and they will be there in one hour to pick her up. An angry Nurse Karing decides...

Words: 1288 - Pages: 6

Premium Essay

Case Study

...1. In the case of Retrotonics, Masters’ management style has several features ,such as disrespecting and improper decision-making. Firstly, Masters ignored his subordinates’ feeling which make them embarrassed. For example, the production manager, Lee, who suffered Masters’ criticism in front of other employees(Drew 1998, para 4). Although employees need the evaluation from the manager, they tend to accept the criticism privately. Another factor of Masters’ management style is making decisions in improper ways. According to Drew(1998, para 3), Master set difficult and stressful deadlines for the staff. This is the main reason why employees in engineering apartment are stressed. Therefore, those decisions that Masters made have negative effects on both staff and productivity. 2. There are three management styles are suit for Masters’ situation, in terms of delegating, democratic style and autocratic style. Firstly, delegating which is an important competence for managers. Delegating can avoid to interferes in management. In Masters’ case, Imakito and Lee are experienced and professional in their work. Hence, delegating assignments to them is a method to achieve the business goals effectively. Furthermore, democratic style which encourage employees to share their own opinions and advice is suit for manage the engineering department, because most staff in this department are experts in their work(Hickey et al 2005, pp.27-31). Having more discussions and communication with those...

Words: 450 - Pages: 2

Premium Essay

Case Study

...Case Studies  Engineering Subject Centre Case Studies:  Four Mini Case Studies in  Entrepreneurship  February 2006 Authorship  These case studies were commissioned by the Engineering Subject Centre and were written  by: · Liz Read, Development Manager for Enterprise and Entrepreneurship (Students) at  Coventry University  Edited by Engineering Subject Centre staff.  Published by The Higher Education Academy ­ Engineering Subject Centre  ISBN 978­1­904804­43­7  © 2006 The Higher Education Academy ­ Engineering Subject Centre Contents  Foreword...................................................................................................5  1  Bowzo: a Case Study in Engineering Entrepreneurship ...............6  2  Daniel Platt Limited: A Case Study in Engineering  Entrepreneurship .....................................................................................9  3  Hidden Nation: A Case Study in Engineering Entrepreneurship11  4  The Narrow Car Company...............................................................14 Engineering Subject Centre  Four Mini Case Studies in Entrepreneurship  3  Foreword  The four case studies that follow each have a number of common features.  They each  illustrate the birth of an idea and show how that idea can be realised into a marketable  product.  Each case study deals with engineering design and development issues and each  highlights the importance of developing sound marketing strategies including market ...

Words: 4018 - Pages: 17

Premium Essay

Case Study

...Case Study 3 Randa Ring 01/25/2012 HRM/240 1. How did the problems at Deloitte & Touche occur in the first place? I feel that the problem began in the work environment. It looks as if there was limited opportunity for advancement. As well that the company was not able to handle issues that a raised from work and family. I think that it was a wonderful idea to have the company made up of women. I feel that it was a very positive thing because a lot of their issues where not geared towards men. 2. Did their changes fix the underlying problems? Explain. Yes I feel that the changes that they made did fix some of their underlying problems. With them keeping their women employees no matter what position that they were in at the time went up. For the first time the turnover rates for senior managers where lower for women than men. 3. What other advice would you give their managers? They really need to watch showing favoritism towards the women. They did to treat everyone as an equal. I also feel that they should make the changes geared towards the men and women’s issues that have to deal with family and work. 4. Elaborate on your responses to these questions by distinguishing between the role of human resources managers and line managers in implementing the changes described in this case study When it comes to Human resource managers, they will work with the managers in implementing changes. As well they will make a plan to show new and current...

Words: 330 - Pages: 2

Premium Essay

Case Study

...Case Study Southwestern University Southwestern University (SWU), a large stage college in Stephenville, Texas, 20 miles southwest of the Dallas/Fort Worth metroplex, enrolls close to 20,000 students. In a typical town-gown relationship, the school is a dominant force in the small city, with more students during fall and spring than permanent residents. A longtime football powerhouse, SWU is a member for the Big Eleven conference and is usually in the top 20 in college football rankings. To bolster its chances of reaching the elusive and long-desired number-one ranking, in 2001, SWU hired the legendary BoPitterno as its head coach. One of Pitterno’s demands on joining SWU had been a new stadium. With attendance increasing, SWU administrators began to face the issue head-on. After 6 months of study, much political arm wrestling, and some serious financial analysis, Dr. Joel Wisner, president of Southwestern University, had reached a decision to expand the capacity at its on-campus stadium. Adding thousands of seats, including dozens of luxury skyboxes, would not please everyone. The influential Pitterno had argued the need for a first-class stadium, one with built-in dormitory rooms for his players and a palatial office appropriate for the coach of a future NCAA champion team. But the decision was made, and everyone, including the coach, would learn to live with it. The job now was to get construction going immediately after the 2007 season...

Words: 1096 - Pages: 5

Premium Essay

Case Studys

...Recovery of Trust: Case studies of organisational failures and trust repair BY GRAHAM DIETZ AND NICOLE GILLESPIE Published by the Institute of Business Ethics Occasional Paper 5 Authors Dr Graham Dietz is a Senior Lecturer in Human Resource Management and Organisational Behaviour at Durham University, UK. His research focuses on trust repair after organisational failures, as well as trust-building across cultures. Together with his co-author on this report, his most recent co-edited book is Organizational Trust: A cultural perspective (Cambridge University Press). Dr Nicole Gillespie is a Senior Lecturer in Management at the University of Queensland, Australia. Her research focuses on building, repairing and measuring trust in organisations and across cultural and professional boundaries. In addition, Nicole researches in the areas of leadership, teams and employee engagement. Acknowledgements The authors would like to thank the contact persons in the featured organisations for their comments on an earlier draft of this Paper. The IBE is particularly grateful to Severn Trent and BAE Systems for their support of this project. All rights reserved. To reproduce or transmit this book in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, please obtain prior permission in writing from the publisher. The Recovery of Trust: Case studies of organisational failures...

Words: 16669 - Pages: 67