Castle's Family Restaurant has eight restaurants in the Northern California area with approximately 300-340 employees. Most of the employees are part time with approximately 40% of them full time. The Operations Manager, (Mr Jay Morgan), also acts as the HR manager and travels to each location every week to take care of scheduling, recruiting, hiring and answering questions for the employees as needed. He also takes care of payroll using an Excel spread sheet and has a computer application to print payroll checks. Mr Morgan approaches you, (an HR Consultant), for a proposal. Due to the increase in gasoline costs, he would like to greatly reduce his travel time for visiting each location each week and wonders if there is anything you can suggest to him to help him complete his HR tasks in a cost-effective manner. He hopes there is some way he can do part of his HR tasks from his office instead of traveling to each location.
BUSINESS ASSESSMENT: (Per Professor Ficken)- The name, type, and size of business you're assisting; make assumptions in your business description using theory as needed and include the information for the case scenario. These assumptions would include background about a restaurant work environment and industry.
Name of the Establishment: Castle's Family Restaurant
