TAEDEL401A, TAEDEL301A, BSBITU302B, BSBCMM401A units Session 1 Quiz 1. What information and documentation can be used to find out about the needs of your learners?

Documents and information sources that can be used to identify group and individual needs can include: (1) course enrolment forms; (2) employer-provided information; (3) interviews with stakeholders (employers, learners); (4) training records, records or reports of previous courses conducted; and (5) learning style questionnaires - either self-compiled or based upon existing research (e.g., MBTI). Comment: excellent. 2. What is meant by "Diversity" in the learning environment?

Diversity means difference, and can encompass differences in characteristics such as: ability; age; belief systems/values; culture; expertise/experience/working styles; gender; interests; interpersonal style; language (LLN skills); mental ability; past experiences; physical characteristics; politics; race; religion; sexual orientation; and thinking and learning styles. 3. List and explain 3 barriers to learning.

1. One barrier to learning is the level of language, literacy and numeracy (LLN) skills, which is an internal factor. This may be for a number of reasons, such as issues learning these skills at school, English not being the learner's first language, learning difficulties such as dyslexia, et cetera. These skills are integral to being able to learn and work, but certain skills might also underpin the type of work in a particular industry (e.g., numeracy skills in accounting). 2. A second barrier is motivation (internal factor). Most adult learners want to learn (for a number of reasons), but some may be forced into training by their employer and might not even think they require training. Other learners have to overcome feeling confronted by training content that contradicts their prior beliefs and values;