...Chapter 1 Assessing the Environment: Political, Economic, Legal, Technological 1) Which of the following is characterized by networks of international linkages that bind countries, institutions, and people in an interdependent economy? A) communism B) nationalization C) socialism D) globalization Answer: D Diff: 1 Chapter: 1 Skill: Concept Objective: 1 AACSB: Dynamics of the global economy 2) ________ results from the lessening of trade barriers and the increased flow of goods and services, capital, labor, and technology around the world. A) Economic integration B) Nationalization C) Protectionism D) Mercantilism Answer: A Diff: 1 Chapter: 1 Skill: Concept Objective: 1 AACSB: Dynamics of the global economy 3) In which of the following groups of trade blocs does most of today's world trade takes place? A) Middle East, China, and India B) North America, Africa, and Canada C) Western Europe, Asia, and the Americas D) Saudi Arabia, Western Europe, and the Gulf Answer: C Diff: 1 Chapter: 1 Skill: Concept Objective: 1 AACSB: Dynamics of the global economy 4) The European Union currently consists of how many nations? A) 12 B) 27 C) 34 D) 46 Answer: B Diff: 1 Chapter: 1 Skill: Concept Objective: 1 5) Which of the following best explains China's success in exporting? A) low costs and steady stream of capital B) geographic location in the world C) high educational standards D) close ties with Japan Answer: ...
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...Generated Time: 2/27/2013 4:18:17 PM MULTIPLE CHOICES QUESTIONS: QN=1 | Thực tiễn là | a. | Hoạt động vật chất có mục đích mang tính lịch sử-xã hội của con người | b. | Hoạt động tinh thần nhằm tạo ra các giá trị thẩm mỹ | c. | Một số hoạt động vật chất và một số hoạt động tinh thần | ANSWER: | A | MARK: | 2 | UNIT: | Chapter 1 | MIX CHOICES: | Yes | QN=2 | Các mối liên hệ mang tính khách quan, bản chất, tất nhiên và được lặp đi lặp lại được khái quát bằng phạm trù gì | a. | Thuộc tính | b. | Yếu tố | c. | Quy luật | ANSWER: | C | MARK: | 2 | UNIT: | Chapter 1 | MIX CHOICES: | Yes | QN=3 | Xét đến cùng, nhân tố quan trọng nhất quyết định sự thắng lợi của một trật tự xã hội mới là | a. | Năng suất lao động | b. | Luật pháp | c. | Chính trị | ANSWER: | A | MARK: | 2 | UNIT: | Chapter 1 | MIX CHOICES: | Yes | QN=4 | Phạm trù triết học nào sau đây dùng để chỉ tổng hợp tất cả những mặt, những yếu tố, những quá trình tạo nên sự vật | a. | Nội dung | b. | Bản chất | c. | Hiện thực | ANSWER: | A | MARK: | 2 | UNIT: | Chapter 1 | MIX CHOICES: | Yes | QN=5 | Yếu tố cơ bản nhất, quan trọng nhất của ý thức là | a. | Tri thức | b. | Tình cảm | c. | Ý chí | ANSWER: | A | MARK: | 2 | UNIT: | Chapter 1 | MIX CHOICES: | Yes | QN=6 | Có phải vật chất quyết định ý thức một cách tuyệt đối hay không | a. | Không | b. | Tùy hoàn cảnh cụ thể | c. | Đúng như vậy | ANSWER: | A | MARK: | 2 | UNIT: |...
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...Exams & Answer Keys Exams & Answer Keys Networking Application Services and Security Course Revision Table Footer Date: 09/30/07 10/10/07 Section: All All Reason for Change: New Curriculum QA Edits Implementation Date: December 2007 December 2007 © ITT Educational Services, Inc. Date: 10/10/07 Exams & Answer Keys [Exam I —Unit 6] DATE: ________________________________ STUDENT NAME: ________________________________ COURSE NUMBER: ________________________________ INSTRUCTOR: ________________________________ ITT COLLEGE: ________________________________ General Instructions: 1. This is a closed-book, closed-notes Exam. No reference material (including assignments and lab) will be permitted for use during the exam session. 2. The exam contains true/false and multiple choice types of questions. 3. Please use the separate answer sheet provided to you for marking your answers. 4. Each question is worth two points. Good luck! © ITT Educational Services, Inc. Date: 10/10/07 Exams & Answer Keys 1. The most common cause of security breaches is ______. a. no alarm system b. weak passwords c. untrained security guards d. poor perimeter lighting 2. Windows Server administrators should not use the Administrator account for everyday activity. They should use the ________ command, only when performing administrative functions. a. super user b. run as c. task manager d. power user 3. For organizations with wireless networks, deployment of ________ is necessary...
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...International Management, 7e (Deresky) Chapter 3: Understanding the Role of Culture 1) International firms like Starbucks and McDonald's most likely modify their business practices in Saudi Arabia because of . A) prevalent religious customs and beliefs B) poor international business relationships C) low demand for American products D) tight restrictions on foreign trade Answer: A Diff: 3 Page Ref: 91 Chapter: 3 Skill: Concept AACSB: Multicultural and Diversity 2) Women in Saudi Arabia are permitted to work alongside men as . A) lawyers B) architects C) engineers D) doctors Answer: D Diff: 2 Page Ref: 91 Chapter: 3 Skill: Concept AACSB: Multicultural and Diversity 3) All of the following statements about women in Saudi Arabia are true EXCEPT that they are . A) allowed to earn a college degree B) restricted from owning businesses C) allowed to buy designer clothing D) restricted from driving cars Answer: B Diff: 3 Page Ref: 91-92 Chapter: 3 Skill: Concept AACSB: Multicultural and Diversity 4) What is the primary reason that high-end department stores operate in Saudi Arabia given the country's dress restrictions? A) Dress restrictions only apply to certain regions of Saudi Arabia. B) Women wear designer clothes for public functions when abayas are not required. C) Wealthy men and women in Saudi Arabia are interested in the latest fashion trends. D) Saudi Arabia draws travelers from Europe who want the latest designer...
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...Human Resource Management, 12e (Dessler) Chapter 15 Labor Relations and Collective Bargaining 1) About ________% of people working in the United States belong to unions. A) 5 B) 12 C) 20 D) 45 E) 62 Answer: B Explanation: Just over 17.7 million U.S. workers belong to unions—around 12.4% of the total number of men and women working in this country. Diff: 1 Page Ref: 544 Chapter: 15 Objective: 1 Skill: Concept 2) One of the earliest unions in the United States, the Knights of Labor, was formed by a group of ________. A) coal miners B) tailors C) carpenters D) railroad workers E) printers Answer: B Explanation: In 1869, a group of tailors met and formed the Knights of Labor. The Knights were interested in political reform. Diff: 2 Page Ref: 544 Chapter: 15 Objective: 1 Skill: Application 3) Who was responsible for forming the American Federation of Labor in 1886? A) Samuel Gompers B) Benjamin Franklin C) Frederick Taylor D) George Meany E) Alexander Hamilton Answer: A Explanation: In 1886, Samuel Gompers formed the American Federation of Labor (AFL). It consisted mostly of skilled workers and, unlike the Knights, focused on practical, bread-and-butter gains for its members. Diff: 2 Page Ref: 544 Chapter: 15 Objective: 1 Skill: Application 4) Which of the following was the primary goal of the American Federation of Labor? A) achieving political reform B) gaining a higher social status C) addressing immigrant labor D) improving...
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...nationalization C) governmentalism D) globalization Answer: D Diff: 1 Page Ref: 6 Chapter: 1 Skill: Concept 2) All of the following factors contribute to globalization EXCEPT ________. A) advancements in technology B) rise of developing economies C) higher number of trade restrictions D) increased flow of labor and capital Answer: C Diff: 2 Page Ref: 6 Chapter: 1 Skill: Concept 3) Which of the following is the most highly globalized in regards to economic integration, technological connectivity, personal contact, and political engagement? A) Singapore B) Denmark C) New Zealand D) United States Answer: A Diff: 1 Page Ref: 8 Chapter: 1 Skill: Concept 4) Most small and medium-sized enterprises (SMEs) are ________. A) competing only on the local level due to technological and financial constraints B) investing heavily in world markets by offshoring their labor activities C) contributing to their national economies through exporting D) attempting to avoid becoming globalized too quickly Answer: C Diff: 3 Page Ref: 10 Chapter: 1 Skill: Concept 5) Gayle Warwick Fine Linen owes its success as a global business primarily to the firm's ________. A) large staff in England B) labor outsourcing in Vietnam C) management by a French retail expert D) marketing message in the United States Answer: B Diff: 2 Page Ref: 10 Chapter: 1 Skill: ...
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...Human Resource Management, 12e (Dessler) Chapter 7 Interviewing Candidates 1) Which of the following is the most commonly used selection tool? A) telephone reference B) reference letter C) interview D) personality test E) work sampling technique Answer: C Explanation: Interviews are the most widely used selection procedure. Not all managers use tests, reference checks, or situational tests, but most interview a person before hiring. Diff: 1 Page Ref: 229 Chapter: 7 Objective: 1 Skill: Concept 2) Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries? A) work sample simulation B) writing test C) interview D) reference check E) arbitration Answer: C Explanation: An interview is a procedure designed to obtain information from a person through oral responses to oral inquiries. Diff: 1 Page Ref: 230 Chapter: 7 Objective: 1 Skill: Concept 3) When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n) ________ interview. A) verbal B) group C) selection D) benchmark E) background Answer: C Explanation: Selection interviews are designed to predict future job performance based on the applicant's oral responses to oral inquiries. Interviews may be one-on-one or may be conducted in group settings. Diff: 1 Page Ref: 230 Chapter: 7 Objective: 1 Skill: Concept 4) Which type of interview follows a performance appraisal...
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...Management, 12e (Dessler) Chapter 9 Performance Management and Appraisal 1) Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards? A) recruitment B) employee selection C) performance appraisal D) employee orientation E) organizational development Answer: C Explanation: Performance appraisal means evaluating an employee's current and/or past performance relative to his or her performance standards. Performance appraisal always involves setting work standards, assessing the employee's actual performance relative to those standards, and providing feedback to the employee. Diff: 1 Page Ref: 306 Chapter: 9 Objective: 1 Skill: Concept 2) The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________. A) apply for managerial positions B) remove any performance deficiencies C) revise their performance standards D) enroll in work-related training programs E) change their peer evaluation procedures Answer: B Explanation: The purpose of providing feedback to the employee is to motivate him or her to eliminate performance deficiencies or to continue to perform above par. Diff: 2 Page Ref: 306 Chapter: 9 Objective: 1 Skill: Concept 3) Which of the following is NOT one of the recommended guidelines for setting effective employee goals? A) assigning specific goals B) assigning measurable goals C) assigning challenging but...
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...Human Resource Management, 12e (Dessler) Chapter 10 Coaching, Careers, and Talent Management 1) Which of the following terms refers to educating, instructing, and training subordinates? A) mentoring B) coaching C) appraising D) grading E) recruiting Answer: B Explanation: Coaching means educating, instructing, and training subordinates. Mentoring means advising, counseling, and guiding. Recruiting refers to searching for job candidates. Diff: 1 Page Ref: 344 Chapter: 10 Objective: 1 Skill: Concept 2) The process of advising, counseling, and guiding employees is known as ________. A) coaching B) appraising C) assessing D) mentoring E) training Answer: D Explanation: Mentoring means advising, counseling, and guiding. Coaching means educating, instructing, and training subordinates. Both coaching and mentoring skills are needed for appraising employees, but appraising and assessing refer to rating an employee. Diff: 1 Page Ref: 344 Chapter: 10 Objective: 1 Skill: Concept 3) ________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills. A) Mentoring, coaching B) Coaching, mentoring C) Recruiting, coaching D) Recruiting, mentoring E) Mentoring, recruiting Answer: A Explanation: Mentoring means advising, counseling, and guiding an employee towards long-term career goals. Coaching means educating, instructing, and training subordinates in performing short-term job-related...
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...Resource Management, 12e (Dessler) Chapter 12 Pay for Performance and Financial Incentives 1) Frederick Taylor referred to the tendency of employees to work at the slowest pace possible and to produce at the minimum acceptable level as ________. A) social loafing B) systematic soldiering C) human nature D) group shift E) group norms Answer: B Explanation: Frederick Taylor popularized using financial incentives in the late 1800s. As a supervisory employee of the Midvale Steel Company, Taylor was concerned with what he called "systematic soldiering"—the tendency of employees to work at the slowest pace possible and to produce at the minimum acceptable level. Diff: 1 Page Ref: 434 Chapter: 12 Objective: 1 Skill: Concept 2) Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard? A) indirect financial payments B) merit payments C) hardship allowance D) financial incentives E) human capital Answer: D Explanation: Financial incentives are financial rewards paid to workers whose production exceeds some predetermined standard. Indirect financial payments are a type of employee compensation that includes health benefits. Diff: 1 Page Ref: 434 Chapter: 12 Objective: 1 Skill: Concept 3) A management approach based on improving work methods through observation and analysis is known as ________. A) strategic management B) scientific management C) management process D) management...
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...Global Marketing, 8e (Keegan/Green) Chapter 1 Introduction to Global Marketing 1) The market development strategy involves seeking new customers by introducing existing products or services to a new market segment. Answer: TRUE Difficulty: Easy Chapter LO: 1 AACSB: Reflective thinking Course LO: Discuss the fundamental concepts of marketing 2) Starbucks is building on its loyalty card and rewards program in the United States with a smartphone app that enables customers to pay for purchases electronically. This is an example of Market Penetration. Answer: TRUE Difficulty: Moderate Chapter LO: 1 AACSB: Reflective thinking Course LO: Discuss the fundamental concepts of marketing 3) The perceived value equation can be represented as Value = Price/Benefits. Answer: FALSE Difficulty: Easy Chapter LO: 2 AACSB: Analytical thinking Course LO: Discuss the fundamental concepts of marketing 4) Companies can increase prices if costs are low because of process efficiencies in manufacturing. Answer: FALSE Difficulty: Easy Chapter LO: 2 AACSB: Reflective thinking Course LO: Identify and describe the processes and tools of strategic marketing 5) If Nestlé decides not to market biscuits (cookies) in the United States due to competitive reasons, it is considered as a lack of strategic focus and missed opportunity. Answer: FALSE Difficulty: Moderate Chapter LO: 2 AACSB: Reflective thinking Course LO: Identify and describe the processes...
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...Information Systems in Organizations (Wallace) Chapter 1 Information Systems and People 1) China is known as the world's "back office" because innumerable companies in China manage information system applications for a growing number of multinational corporations. Answer: FALSE Page Ref: 6 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Discuss the role of information systems in supporting business processes 2) A survey of retailers found that modern point-of-sale technology was rated the least valuable element in customer satisfaction. Answer: FALSE Page Ref: 8 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Describe the functions of customer relationship management (CRM) systems 3) A person's online behavior is an important source of business intelligence. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how information systems can be used to assist in decision making 4) The information systems that support virtual teamwork and collaboration are, in some respects, still in their infancy compared to the more mature operational systems. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork 5) The development and application of innovative information systems improve the operations...
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...Chapter 5 Exercise 4 A large company must hire a new president. The Board of Directors prepares a list of five candidates, all of whom are equally qualified. Two of these candidates are members of a minority group. To avoid bias in the selection of the candidate, the company decides to select the president by lottery. a. What is the probability one of the minority candidates is hired? (Round your answer to 1 decimal place.) b. Which concept of probability did you use to make this estimate? Chapter 5 Exercise 14 The chair of the board of directors says, "There is a 50% chance this company will earn a profit, a 30% chance it will break even, and a 20% chance it will lose money next quarter." a. Use an addition rule to find the probability the company will not lose money next quarter. (Round your answer to 2 decimal places.) b. Use the complement rule to find the probability it will not lose money next quarter. (Round your answer to 2 decimal places.) Find the Weekly Learning Assessment answers here QNT 561 Week 2 Weekly Learning Assessments Chapter 5 Exercise 22 A National Park Service survey of visitors to the Rocky Mountain region revealed that 50% visit Yellowstone Park, 40% visit the Tetons, and 35% visit both. a. What is the probability a vacationer will visit at least one of these attractions? (Round your answer to 2 decimal places.) b. What is the probability .35 called? c. Are the events mutually exclusive? Chapter 5 Exercise 34 P(A1) = .20...
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...(Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading Answer: C Explanation: C) The five basic functions of the management process include planning, organizing, staffing, leading, and controlling. Outsourcing jobs may be an aspect of human resources, but it is not one of the primary management functions. Diff: 1 Chapter: 1 Objective: 1 Skill: Concept Learning Outcome: Define human resource management and describe modern trends in the field 2) Which of the following is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling personnel? A) manager B) entrepreneur C) generalist D) marketer Answer: A Explanation: A) The manager is the person responsible for accomplishing an organization's goals by planning, organizing, staffing, leading, and controlling the efforts of the organization's people. An entrepreneur may manage people or may hire a manager to do so instead, but entrepreneurs are defined as individuals who start their own businesses. Diff: 2 Chapter: 1 Objective: 1 Skill: Concept 3) Which of the following includes five basic functions--planning, organizing, staffing, leading, and controlling? A) job analysis B) strategic management C) management process D) adaptability screening Answer: C Explanation: C) The...
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...support. 4 Chapter PLANNING BUSINESS MESSAGES Multiple Choice 1. The three primary steps involved in preparing a business message are a. planning, writing, and completing. b. informing, persuading, and collaborating. c. defining the purpose, the main idea, and the topic. d. satisfying the audience's informational, motivational, and practical needs. ANSWER: a; DIFFICULTY: easy; PAGE: 90; TYPE: concept 2. In developing business messages, the stage during which you step back to see whether you have expressed your ideas clearly is the a. planning stage. b. writing stage. c. completing stage. d. feedback stage. ANSWER: c; DIFFICULTY: moderate; PAGE: 91; TYPE: concept 3. In preparing business messages, you should devote about ______ percent of your time to planning. a. 10 b. 20 c. 50 d. 70 ANSWER: c; DIFFICULTY: moderate; PAGE: 91; TYPE: concept 4. Which of the following is not a general purpose common to business communication? a. To inform b. To persuade c. To negotiate d. To collaborate ANSWER: c; DIFFICULTY: moderate; PAGE: 92; TYPE: concept 5. An example of a specific purpose for a business message would be a. to impart information to the audience. b. to inform employees about the new vacation policy. c. to persuade readers to take an action. d. to obtain audience participation and collaboration. ANSWER: b; DIFFICULTY: moderate; PAGE: 92; TYPE: application 6. Most messages should not be sent unless they will a. bring about a change. b. increase your chances of being promoted. c. please...
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