Human Resource Management, 12e (Dessler)
Chapter 7 Interviewing Candidates

1) Which of the following is the most commonly used selection tool?
A) telephone reference
B) reference letter
C) interview
D) personality test
E) work sampling technique
Answer: C
Explanation: Interviews are the most widely used selection procedure. Not all managers use tests, reference checks, or situational tests, but most interview a person before hiring.
Diff: 1 Page Ref: 229
Chapter: 7
Objective: 1
Skill: Concept

2) Which of the following refers to a procedure designed to obtain information from a person through oral responses to oral inquiries?
A) work sample simulation
B) writing test
C) interview
D) reference check
E) arbitration
Answer: C
Explanation: An interview is a procedure designed to obtain information from a person through oral responses to oral inquiries.
Diff: 1 Page Ref: 230
Chapter: 7
Objective: 1
Skill: Concept

3) When an interview is used to predict future job performance on the basis of an applicant's oral responses to oral inquiries, it is called a(n) ________ interview.
A) verbal
B) group
C) selection
D) benchmark
E) background
Answer: C
Explanation: Selection interviews are designed to predict future job performance based on the applicant's oral responses to oral inquiries. Interviews may be one-on-one or may be conducted in group settings.
Diff: 1 Page Ref: 230
Chapter: 7
Objective: 1
Skill: Concept

4) Which type of interview follows a performance appraisal and primarily addresses an employee's performance rating?
A) selection
B) appraisal
C) exit
D) directive
E) structured
Answer: B
Explanation: An appraisal interview is a discussion, following a performance appraisal, in which supervisor and employee discuss the employee's ratings and possible remedial actions. When an employee leaves a firm, an exit interview may occur. Structured or