...OPERATIONS MANAGEMENT Courses with numerical and conceptual focus Course Planner 16031::Gurpreet Kaur Lectures 3.0 Tutorials Practicals Credits 1.0 0.0 4.0 TextBooks Sr No T-1 Title Operations Management Reference Books Sr No R-1 R-2 Other Reading Sr No OR-1 OR-2 OR-3 OR-4 OR-5 OR-6 OR-7 OR-8 OR-9 OR-10 OR-11 OR-12 Journals articles as Compulsary reading (specific articles, complete reference) The four things that a service Business must get right HBR Article , Bang & Olufsen Design Driven Innovation : HBR , Smart Product Design : HBR , Mishina, Kazuhiro. Toyota Motor Manufacturing, U.S.A., Inc. HBS Case No. 9-693-019. Harvard Business School Publishing, Boston, 1995. , Hammond, Janice H. Barilla SpA (A). HBS Case No. 9-694-046. Harvard Business School Publishing, Boston, 1994. , Latour, Almar. Nokia Handles Supply Shock with Aplomb as Ericsson of Sweden Gets Burned. The Wall Street Journal. Dow Jones & Company, Inc., 2001. , National Cranberry Cooperative HBS #688122. From Case Map , John Crane UK Ltd Case : The CAD CAM Link . HBS #691021,24p , To Move or not to Move .Case of Cathay Pacific Airways . University of Hong Kong HBS #HKU003,22p , Note on Quality: The Views of Deming, Juran, and Crosby HBS .687011 , Process Control at Polaroid , HBS, #693047 , LL Bean Item Forecasting and Inventory Management HBS, #893003, 5p , Johson Control Automotive Systems , HBS,#69308623p , Title Operations Management Concepts, Techniques & Applications Operations Management Author Evans...
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...Read the case study * Go through the case study highlighting the key issues. Also link this issue to one of the concepts in the textbook (e.g., motivation or leadership……) * Determine what you think are the main contributors to the problem/opportunity the business is facing. * Determine what you think are the best solutions to dealing with the problem/opportunity the business is facing. * Choose the FOUR (4) concepts (e.g., motivation, communication, leadership, strategic management) you think are most relevant to solutions you have decided for solving the problem or taking advantage of the opportunity. * Choose ONE (1) theory/model from each of the FOUR (4) concepts that you want to apply to the case study. In your answers you should: * Provide a list of specific management issues drawn from the scenario (5 marks). * Provide discussion on the impact of these issues to the broader organisational opportunity (5 marks). * Identify four key areas of focus and outline a theory from each area (4x2.5 = 10 marks). * Use these theories/models/concepts to provide strategies to support the identified plan. These should all link to the organisational opportunity being addressed (4x2.5 = 10 marks). * The case study should be 2-3 pages long. Marketing Principles 23Oct Thursday 9:20 ~ 12:30 1. Chapter 8 Revision Exercises * What is a ‘product’? Give examples. * How are products classified? Give examples 2. Chapter 9 Revision...
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...Management at Ryerson University, Toronto, Canada while R. Dodds is an Associate Professor at the same institution. The authors’ use several of their very own island project works that provide innovative discussion and practical management structures to explore the development role of tourism in relation to the impacts of the environment and their potential overexploitation threats. The authors’ provide eight well-chosen illustrative case studies to focus on innovative discussions regarding issues of sustainability on island tourism destinations, they include sub-jurisdiction islands such as Moose Factory, Canada; Cayos Cochinos, Honduras; St. Kitts; Calvia, Mallorca, Spain; Chumbe, Tanzania; Koh Phi Phi, Thailand; Gili Trawangan, Indonesia; and Sanya, China. The hard-covered book looks very bright appealing, although the photographs inside are black and white, which unfortunately does not catch the reader’s attention, the graphs and diagrams are very illustrative and descriptive which helps the reader understand the context. The book is divided into four parts; Sustainability in island destinations; Challenges to achieving sustainability in island destinations; Successes of achieving sustainability...
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...University Study Abroad London International Marketing SMG MK 467 (Elective B) Spring 2013 Instructor Information A. Name Jill Nurse Course Objectives This module aims to develop a critical understanding of the process, aims and challenges of marketing in an international environment. It will teach how international marketing differs from traditional, domestic marketing while emphasising that the two disciplines are underpinned by the same principles. During the semester you will learn how key environmental forces in international markets provide both constraints and opportunities to companies operating overseas. The module will also demonstrate the influence of international competition, market segmentation and strategy decisions specific to international marketing. Specifically the course aims to: • • • • • • Provide an understanding of the practice, strategies and goals of international marketing Demonstrate how international markets are different from domestic markets and provide an analysis of how international marketing environments can be understood and negotiated Analyse the impact of cultural, social, political and economic factors on marketing strategies Determine when to use different product-market entry and penetration strategies Discuss how and when the integrated marketing mix should be utilised in various international markets Provide an overview and discussion of academic marketing literature on the subject which will be applied to specific international case studies...
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...environment. 3. Examine exchange rate risk management. 4. Examine foreign investment analysis. 5. Understand options for financing foreign operations. 6. To introduce students to the ethical, global, political, social, legal and regulatory, demographic diversity, environmental, and technological issues as related to an introductory study of multinational corporate finance. ASSESSMENT OF OBJECTIVES: Accomplishment of objectives/learning outcomes will be assessed on the papers, problem sets, participation, article reviews, and summaries. FINAL GRADE: BASED UPON A PERCENTAGE OF THE POINTS YOU EARN FROM THE TOTAL POINTS POSSIBLE IN THIS COURSE. TOTAL POINTS POSSIBLE: ARTICLE REVIEWS (30 pts each) 120 CASE STUDIES 150 PARTICIPATION 40 PROBLEM SETS 50 FOREIGN EXCHANGE SUMMARY 40 400 PROBLEM SETS: Students may work in groups of three or four. The problems will come from questions at the end of the chapter. Randomly, people will be asked to present the problems on the due date and that presentation will be reflected in their participation grade. FOREIGN EXCHANGE SUMMARY: A three to four page summary of what happened in the foreign exchange markets over the previous five weeks. Five people will be selected to present their summary to the class and that presentation will...
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...-------------------------------------------------------------- Chapter one of “the need for the development of entrepreneurship in a depressed economy” starts here -------------------------------------------------------------- CHAPTER ONE 1.0 INTRODUCTION 1.1 Background of the study 1.2 History background of the case study 1.3 Statement of the problem 1.4 Objective of the study 1.5 Significance of the study 1.6 Formulation of hypothesis 1.7 The scope of the study 1.8 Limitations of the study 1.9 Definition of terms -------------------------------------------------------------- Chapter one of “the need for the development of entrepreneurship in a depressed economy” Ends here and chapter two starts here -------------------------------------------------------------- CHAPTER TWO 2.1 Meaning and history of entrepreneurship development in Nigeria 2.2 History of entrepreneurship development in Nigeria 2.3 Meaning and functions of an entrepreneur 2.4 Functions of an entrepreneur 2.5 Activities of the Nigeria Association of Small-scale Industrialists (NASSI) in the development of entrepreneurship 2.6 Problem of NASSI in the discharge of entrepreneurship development in Enugu 2.7 Comments 2.8 Reference -------------------------------------------------------------- Chapter two of “the need for the development of entrepreneurship in a depressed economy” Ends here and chapter three starts here -------------------------------------------------------------- CHAPTER THREE 3.0 DATA COLLECTION...
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...statements prepared in accordance with US GAAP, however differences between US GAAP and IFRS will be outlined and examined. The class will be taught using a combination of lectures, class discussions and real-world case studies. In order to maximize our time together, students are expected to read the assigned chapters and complete the case studies on time. Given the brevity of the course and lecture time, students are encouraged to email me directly with questions at any time. Required Materials Textbook: Financial Statement Analysis & Valuation, (3rd Edition), By Easton, McAnally, Sommers & Zhang, Cambridge Business Publishers, 2013. ISBN: 978-1-61853-009-7 Case studies will be provided on TLE. Grading Schedule Class Participation/Case Work: Individual Project: Mid-Term/Exam 1: Final Exam: 20% 30% 20% 30% Grading Expectations Class Participation/Case Work: Each student should be prepared to discuss the required readings. To satisfy the requirements of class participation, students will be required to answer direct questions from the instructor and must actively participate in group discussions. 1|Page Case Work assignments must be turned in by the due-dates listed below. Late assignments will not be accepted. Please bring two copies of the completed cases to class (one for discussion, one to turn in). Individual Project: The specific requirements for the individual project will be outlined in greater detail on TLE. Students must select a non-financial, non-biotechnology...
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...i want to copy or paste my documents by which i can get my own case solve....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................1. Why is it important to focus on motivating employees who survive a layoff? Most companies focus on layoff processes, but they should take more in consideration the layoff survivors who in fact experience more anxiety and tension. After the layoff, the survivors are the ones who “suffer” more. Their workload becomes heavy and as a result their stress levels are increased. It is important to focus on motivating the employees who survive a layoff because after that, they feel a lack of security on their job, due to the fact they don’t know when it will be their turn. Motivating surviving people reduces the negative feeling they experience during this layoff event, and the negative consequences. This is what company should do, if it wants to develop the organization during...
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...Chapter Three: Methodology This chapter describes and explains the methodology deployed in this study and at the research methods reading which informed my choice of methods. This study is a practical project of field study type. Chapter One introduced the subject of this dissertation, i.e. to investigate the nature and impact of national and local initiatives on geography teaching in schools with ICT (Information and Communication Technology). The focus is particularly the significant factors that influence and facilitate teachers’ ability to embrace ICT and incorporate it in their geography teaching and use it with pupils. I am interested in discovering what the main barriers are to teachers who do not integrate ICT in the geography curriculum. This had to be “doable within the time, space and resources available” (Blaxter, et. al., 1999, p.25) and was refined from the early rather ambitious aims to being more focused. The are many models of the research process, most of them devised according to a series of stages. Cohen and Manion (1994) identify eight stages of action research, which appeared rather too scientific in approach, as I was seeking to “understand individuals’ perceptions of the world” (Bell, 1999, p.7). Other representations of the research process, including one with five stages of research shown in diagrammatic form showing design, sampling, data collection, data analysis and the report are presented by Blaxter et. al. (1999, p.8). This seems to...
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...CHAPTER ONE Introduction This dissertation is an ethnography study of the root causes of suicide among married women in Chitral Khyber Pakhtunkhawa(KPK), Pakistan, based on the experiences of family members of women who committed suicide. This thesis is divided into five chapters. Chapter one begins with the issues of a gradual increase in the numbers of suicides among the people, including women, in the rural areas of Pakistan. Moreover, chapter one highlights the contributing factors at the global, national, and regional level, and provides a background of the study. In addition, chapter one also contains the purpose, questions, significance, and context of the research. Chapter two presents the literature review pertinent to the study....
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...KIKUU MZUMBE) GUIDELINES FOR WRITING THESIS OR DISSERTATION Prepared by: The Directorate of Research, Publications, and Postgraduate Studies P.O. Box 63 Mzumbe Morogoro, Tanzania Tel: +255 (0) 23 2604380/1/3/4 Fax: +255 (0) 23 2604382 E-mail: mu@mzumbe.ac.tz Website: www.mzumbe.ac.tz TABLE OF CONTENTS SECTION ONE INTRODUCTION .. .. .. .. .. .. 1.1 Preamble .. .. .. .. .. 1.2 Thesis versus dissertation .. .. .. 1.3 Objectives of the thesis or dissertation option 1.4 Non-thesis /Non- dissertation option. .. .. .. .. .. .. .. .. .. .. .. .. 1 1 1 1 1 SECTION TWO FONTS, MARGINS, SPACING, PARAGRAPHS, PAGINATIONS, ETC. 2.1 Typing and spacing .. .. .. .. .. .. 2.2 Dissertation/ Thesis title and its chapters.. .. .. .. 2.3 Fonts .. .. .. .. .. .. .. .. 2.4 Paragraphs .. .. .. .. .. .. .. 2.5 Language .. .. .. .. .. .. .. 2.6 Treatment of abbreviations .. .. .. .. .. 2.7 Quotations .. .. .. .. .. .. .. 2.8 Pagination .. .. .. .. .. .. .. 2.9 Margins .. .. .. .. .. .. 2.10 Capitalisation and bolding of words .. .. .. .. 2.11 Tables and their numbering .. .. .. .. .. 2.12 Figures, diagrams, graphs, charts, illustrations, and photographs SECTION THREE THESIS/DISSERTATION OUTLINE 3.1 Sequencing the major parts .. 3.2 Details of the preliminary items 3.3 Headings .. .. .. 3.4 Length of the thesis/dissertation 3.5 Final submission .. .. SECTION FOUR DOCUMENTATION 4.1 Documentation styles .. .. 4.2 APA style for in-text citations 4.3 APA style for references .. 4.3.1 Books .. .. .. 4...
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...MBA 6301, Business Ethics Course Syllabus Course Description Explores the role of individual, business, and government activities related to ethically responsible commerce and socially beneficial business activity. Prerequisites None Course Textbook Stanwick, P. A., & Stanwick, S. D. (2014). Understanding business ethics (2nd ed.). Thousand Oaks, CA: Sage. Course Learning Outcomes Upon completion of this course, students should be able to: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Analyze the concepts of business ethics from a personal and an organizational perspective. Assess the ethical issues facing business leaders. Evaluate and distinguish between the concepts of social responsibility, integrity, and business ethics. Explain the framework required to make ethical decisions in today's business environment and how it improves the business climate. Summarize how moral philosophies, on a corporate and individual level, influence ethical decision-making in business. Analyze the influence of corporate culture, including leadership, power, and motivation, on business ethics in the workplace. Explain the pressures that influence ethical decision making in the organization. Evaluate the need for ethical standards, codes of ethics and practices in business. Assess the auditing process to assure ethical practices are being followed. Analyze the role that culture plays in global business ethics. Credits Upon completion of this course, the students...
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...Objectives • to introduce the concepts and theories of modern financial management, • to develop an appreciation for the usefulness of these theories for financial decision-making, • to develop the student's financial decision-making skills, • to provide an overview of current financial management theories and practices. Text Required: Corporate Finance by Ross, Westerfield and Jaffe, 9th ed., McGraw-Hill Irwin Supplemental: Financial Management, Concepts and Applications, 3rd ed., 1995, Ramesh K.S. Rao, SouthWestern Publishing Co., Cincinnati, a division of International Thompson. The required chapters will be made available to you (Blackboard and the readings package). Course Structure and Grading The course consists of lectures, homework assignments (not graded), class case discussions, a team-based take-home case final, and four in-class exams. Lectures: The lectures are designed to provide an understanding of the major elements of finance. The emphasis is...
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...print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 DOC/DOC 0 9 8 7 6 5 ISBN 0-07-249680-0 Editorial director: John E. Biernat Senior sponsoring editor: Kelly H. Lowery Editorial assistant: Kirsten L. Guidero Executive marketing manager: Ellen Cleary Senior project manager: Lori Koetters Production supervisor: Debra R. Sylvester Design coordinator: Cara David Lead media project manager: Cathy L. Tepper Developer, Media technology: Brian Nacik Cover design: JoAnne Schopler Cover image: © Geoff Manasse/Getty Images Typeface: 10/12 Times New Roman Compositor: SR Nova Pvt Ltd., Bangalore, India Printer: R. R. Donnelley Material on pages 294 and 295 in chapter 11 copyright © 1991 Administrative Science Quarterly. Library of Congress...
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...Business Administration Leading University, Sylhet. Subject: Submission of Report Dear sir: It is a great pleasure to submit our report titled “Measurement of consumer satisfaction of Aarong” assigned as a requirement for business communication course. Working at Aarong and preparing this report has been a good experience for us. We hope this report will help the Aarong to gather insights on the topic and open the windows to do further studies in this aspect. We would like to express our gratitude to you for giving us the opportunity to work on this topic. Your quires in this report will be much appreciated. Thanking you. Sincerely yours, Md. Jasim Uddin Md. Mazidur Rahman Md. Rakib Hassan Romanaz Parvin Ahmad Rahik Majumder Shaidur Rahman Jaber Shirina Akter Table of Contents | Sl. No. | Particulars | Page No. | | | | | | | Executive Summary | ix | | | | | | | CHAPTER ONE | | 1.0 | | Introduction | 1 | 1.1 | | Origin of the Report | 2 | 1.2 | | Objectives of the Study | 2 | | 1.2.1 | Broad Objectives | 2 | | 1.2.2 | Specific Objectives | 2 | 1.3 | | Scope | 2 | 1.4 | | Limitation of the...
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