...FACULTY OF SCIENCE & TECHNOLOGY SEPTEMBER 2014 CBFC 1103 INTRODUCTION TO COMMUNICATION MATRICULATION NO : RF151840001 IDENTITY CARD NO. : RF151840 TELEPHONE NO. : 014-9034796 E-MAIL : RSIVAS90@YAHOO.COM LEARNING CENTRE : SHAH ALAM TABLE OF CONTENTS 1.0 INTRODUCTION 3 2.0 TYPE OF ORGANIZATIONAL COMMUNICATION 5 3.0 OPINION 12 4.0 CONCLUSION 14 5.0 REFERENCE 15 1.0 INTRODUCTION Communication is central of our life. Effective communication can help the peoples to solve many problems in professional life and improve relationships in personal life. Many communication expert belief that poor communication is at the root of many problems and that effective communication is one solution to these problems. 1.1 WHAT IS COMMUNICATION? Communication is a process of Giving, receiving, or exchanging information, opinions or ideas from one person to others so that what is communicated is completely understood. Communication also a process of create a understanding about the message delivered. Communication is a fundamental way of exchanging information. When a communication happen, it give impact to the receiver and sender. 1.2 METHODS OF COMMUNICATION 1. Written word a. Letters, memos, fax messages, email, reports, notices, leaflets, agendas, minutes, advertisements, factsheets, leaflets, newsletters, invitations, forms, questionnaires, press releases. b. Benefits- permanent record, authority...
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