Assignment Task 1 – Communication
There are many types of ways in which you can use to communicate with people both informally and formally, they include: Sign language, verbal, text, email, phone, write, eye contact, social media, Morse code, radio, hand gestures, braille, light signals, pictures, TV, art work, facial expressions and music. However to present good communication skills you have to focus on certain aspects in which demonstrate this, they include:
Confidence, intelligence, good eye contract, tone of voice, maturity, vocabulary, professionalism, understanding and good manners and/or politeness.
In a health and social care setting, communication is significantly important to demonstrate effective communication as you will be communicating with various different people constantly. Care workers require effective communication skills in order to work with the diverse range of people they meet in health and social care settings. It is vital as patients and the health care workers need to understand each other clearly in order for the patient to receive the best possible care. Providing care to a patient can be very difficult if the patients’ needs cannot be clearly stated, or their preferences and understanding are not recognised because of lack of communication. Effective communication prevents the possibilities for mistakes.
Communication has a huge impact on services that provide care.
Interpersonal communication is also important as it is a one-to-one form of communication. Sometimes this involves formal and informal communication. For example in a health and social care setting when a worker speaks to a colleague who is also a friend can be difficult as they may not focus when giving hand overs about patients as they may get distracted. Another example is when they have got to know a patient or relative very well as you have to keep your