...Communication and Personality in Negotiation Monica T. Salazar University of Phoenix Organizational Negotiation MGT/445 Dr. Amber Bass March 16, 2014 Communication and Personality in Negotiation In the following paragraphs communication and personalities in negotiation will be presented as to its importance and possible distractions. Good outcomes in negotiations all depend on the right personalities in conjunction with good communication. Describe a negotiation situation that you have participated (e.g., sale, or purchase of a house, car salary, etc.). The most recent negotiation situation took place for me when I purchased my 2004, Pontiac, Bonneville in 2010. This was a big purchase for me at the time, but financially I was able to do it and keep up with payments and insurance. We had a rental car from our insurance, so we did not have much time to shop for a replacement vehicle. We had up to 60 days, or when our other vehicle that was stolen was found. We settled on replacement of the vehicle, and the hunt began. Negotiations with sales people, especially car sales people, is not always pleasant. They are both too eager, and pushy or too nice, and really do not have the heart to do this kind of work. Getting the in between kind of sales person is hard to find. After being to probably about 8 dealers in several days, I refused to go shopping anymore. It was pointless, and we were having to jump through hoops. The whole idea...
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...Cell Phone Negotiations MGT 557 April 8, 2013 Cell Phone Negotiations In today’s society, cell phones have become and necessitate and also have become a billion dollar business. Distributors of cell phones look for maximum profit by buying from manufactures’ at the cheapest price. Not only does price matter in negotiations, but considerations for individual differences such as cultural differences must occur for the outcome of a negotiation to be successful. In today’s economy, it is not uncommon for companies to go overseas for cheaper manufactures’ cost to increase profits. However, American companies who wish to compete internally in manufacturing products face the high labor costs in the United States compared to foreign countries. In this paper, the author will discuss a negotiation between a Chinese and an American negotiation team over cell phone cost per unit and possible influences that go into the negotiations such as gender difference, personality, culture and perception, cognition, and emotion. Summary of Cell Phone Negotiation The negotiation involves two teams, the all-American negotiating team from the United States and...
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...A negotiation performs many roles in life and is a skilled art that demonstrates the ability to reach a mutual agreement inadvertent of the situation. Regardless of personality type, the ability to negotiate is widely recognized as a form of powerful communication. Communication demonstrates good judgment of all available channels and translates one’s ability as a key facilitator and adept negotiator. This paper will address a negotiation situation that I have participated in. Analyze the roles of communication and personality leading up to the negotiation and discuss how it detracted from the outcome. Negotiation Situation “Negotiation is defined as a discussion among individuals where everyone contributes equally to reach to a conclusion benefiting all.” (Management Study Guide, 2008). A negotiation situation I have participated in is the purchase of my first home. At the time the real estate market started to flourish and the scramble for me to own a home wasn’t the only caveat to achieving the American dream. My wife and I had two children, a third on the way with a small amount of money tucked away at a local community bank. The thought of providing a home for an impending family life change, was the positive action required of me to meet growing responsibilities, so I thought. I developed an action plan not really understanding that the rewards would only come from my actions prior to the negotiation. Roles of Communication and Personality To bargain successfully...
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...The Art of Negotiation Goals & Objectives: To list examples that require successful negotiating skills in your personal and professional life To explain the elements of successful negotiation To describe the barriers to successful negotiation Outline: Elements of Successful Negotiation Preparation Preparation Goals Preparation Limits Communication Skills Active Listening Clarity Body Language Emotional Control Final Negotiations – Closing the Deal Final Tips Traits of a Great Negotiator Successful Techniques Unsuccessful Techniques Summary The Art of Negotiation Objectives: Successful negotiation is an art form that comes naturally to some, but must be learned by most. This module will discuss skills necessary to successfully negotiate goals and objectives in your personal and professional life. Skills will be broken down into specific elements that may enhance or impede any outcome. Introduction If we poll an audience and ask them for the first thought that comes to mind when they think of the term ‘negotiation’, the most often responses will include labor, contract or political negotiations. Yet negotiations play a major role in all aspects of our professional and personal lives.1 In the workplace we negotiate with our patients and their families and friends to obtain their full consent and cooperation. We negotiate with our peers, managers, physician staff and other healthcare workers, state and federal regulators and the list goes...
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...To further demonstrate the need for change, King uses logos to provide logical explanation as to why these laws are unjust. He first begins by describing the very cause of unjust treatment; the segregation laws. He does this by using the words of St. Thomas Aquinas; a man whose words the clergymen believe in, to say that “any law that degrades human personality is unjust”. This is exactly what these laws do. He proves this by stating “segregation distorts the soul and damages personality”. Leaving the clergymen no choice but to realize that the laws are wrong thus urging his point that change must come now. The clergymen argue that “negotiation is a better path”, although King addresses that this point is valid, he reminds them that...
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...issue with the school system. The ongoing issues include rapid staff turnover and truancy, low performance and crime amongst students. The plan, after months of negotiation is to create an agency that will integrate both the Woodson Foundation and the DC Schools organization and be financially self-sufficient. To make this possible, the first step is to create an executive development team that will establish the operating plan for improving school performance. From what we have read in the case study and the text book material, this group can be considered to be in two stages simultaneously. This is a group that is still in the “forming” stage – there is a great deal of uncertainty, members have not yet been identified and none of the group properties (roles, norms, status, size, cohesiveness and diversity) have been clearly defined (with one exception, that of the group size). While the group is still in the forming stage there is also conflict brewing. Each of the group members have their interests at heart. The school district representatives want to ensure that the new jobs are unionized and that current policies and procedures are applicable. Woodson Foundation is focused on performance measurement using hard data, which is not consistent with the existing culture. NCPIE, on the other hand, wants more community and parental control. Thus, there is a conflict over whose ideology will control the group. Thus, the group is also in the “storming” stage at the same time that...
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...RANCANGAN MENGAJAR MODULAR PADANG TERAP COMMUNITY COLLEGE, MINISTRY OF HIGHER EDUCATION PROGRAM SIJIL MODULAR KEBANGSAAN Lecturer: KRISHNAVEHNI GOPAL Session: JANUARY 2013 Module Code & Name: ENGLISH FOR CUSTOMER SERVICE Course: SMK |WEEK |TOPIC, SUB TOPIC & OBJECTIVE |ASSESSMENT (Quiz / Test / |IMPLEMENTATION DATE |NOTES | | | |Assignment | | | | | | | | | |1 |COURSE OUTLINE | | | | |(10/1/2013) |Discusses the course outline with the students | | | | | | | ...
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...mental functions and behaviors. Psychology has the immediate goal of understanding individuals and groups by both establishing general principles and researching specific cases, and by many accounts it ultimately aims to benefit society. In this field, a professional practitioner or researcher is called a psychologist and can be classified as a social, behavioral, or cognitive scientist. Psychologists attempt to understand the role of mental functions in individual and social behavior, while also exploring the physiological and neurobiological processes that underlie certain cognitive functions and behaviors. Psychologists explore concepts such as perception, cognition, attention, emotion, phenomenology, motivation, brain functioning, personality, behavior, and interpersonal relationships. While psychological knowledge is often applied to the assessment and treatment of mental health problems, it is also directed towards understanding and solving problems in many different spheres of human activity. The majority of psychologists are involved in some kind of therapeutic role, practicing in clinical, counseling, or school settings. Many do scientific research on a wide range of topics related to mental processes and behavior, and typically work in university psychology departments or teach in other academic settings (e.g., medical schools, hospitals). Some are employed in industrial and organizational settings, or in other areas such as human development and aging, sports, health...
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...Communication and Personality in Negotiation: Cyber-Bulling Paper Name MGT/445 Organizational Negotiations University of Phoenix Date Instructor Communication and Personality in Negotiation: Cyber-Bulling Paper Bullying has been a part of student’s life since the beginning of time and has evolved with each passing generation unfortunately. When I was student in grade school bullying consisted of spreading rumors, not allowing certain people in your cliques, teasing, getting groups of people to attack a student, threats and hitting. Since this type of bullying was done in person it was more visual and adults were able to intervene in most cases. With the introduction of the internet bullying has escalated to a whole new level. Now students are able to Cyber bully other students and being limitless while doing so. Cyber-Bullying “is defined as an individual or group willingly using information and communication involving electronic technologies to facilitate deliberate and repeated harassment or threat to another individual or group by sending or posting cruel text and/or graphics using technological means” (Mason 2008). Cyber-Bullying has been slowly creeping its way into our children lives. Cyber-Bullying has become a regrettable part of school for students across the world. It can go unseen by adults, unreported by the students/victims and sadly unresolved. Nowadays, bullies are able to prey on their victims via social networking websites, blogs, cell...
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...In analyzing the Utah Symphony and Utah Opera merger case study, it was obvious that many factors, finances, personalities, and even the community would be involved. The wide reaching affects of a merger between these two types of organizations was eye opening. At the time of the proposed merger, the Utah Opera had a stronger financial footing and was not in danger of closing. The Utah Symphony however, was sliding down a dangerous financial slope. The organizations were structured differently in their number of employees and financial compensation packages. These differences would prove challenging in a merger and could be the basis Bill Bailey would use to oppose such a merger. Bill Bailey, Chairman of the Board of the Utah Opera Organization, could site Adam’s Equity Theory model in opposition to the merger. This theory basically states that an individual’s behavior is motivated by feelings of inequity or injustice (Kreitner & Kinicki, 2010). The inequity between the two organizations is vast. The opera is financially sound and has very few full time employees as compared to the symphony. The artists for the opera are hired for the individual performances and not contracted year round like the symphony performers. The symphony also has four times the number of employees and these are unionized contracts. So in Bill Bailey’s eyes, the opera is being used to bail out the larger symphony with it’s more financially sound budget. Also, the symphony performers...
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...He first begins by describing the very cause of unjust treatment; the segregation laws. He does this by using the words of St. Thomas Aquinas; a man whose words the clergymen believe in, to say that “any law that degrades human personality is unjust”. This is exactly what these laws do. He proves this by stating “segregation distorts the soul and damages personality”. Leaving the clergymen no choice but to realize that the laws are wrong, thus urging his point that change must come now. The clergymen argue that “negotiation is a better path”, although King addresses that this point is valid, he reminds them that they have tried negotiation and it has failed. King’s organization was given “certain promises” by the Birmingham economic community to remove stores’ “humiliating racial signs”. However, as weeks went by they realized they were “victims of a broken promise” as all the signs had been returned. This example proves that they have tried a civilized way of solving the problem, yet the community did not hold up their side of the deal. The result “left the Negro community with no alternative” but to take a larger, perhaps more violent step in their fight. King then uses an effective form of logos that targets his audience. He justifies his fighting as those of an “extremist”, by calling out historical “extremists” that overall fought for the greater good. He questions, “was not Jesus Christ...
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...Encyclopedia.com -- Online dictionary and encyclopedia of facts, information, and biographies Research categories Symbolic Interactionism Home Social Sciences and the Law Sociology and Social Reform Sociology: General Terms and Concepts International Encyclopedia... A Dictionary of Sociology International Encyclopedia... Further reading TOOLS Symbolic Interactionism International Encyclopedia of Marriage and Family | 2003 COPYRIGHT 2003 The Gale Group Inc. Symbolic Interactionism Symbolic interactionism is a sociological perspective on self and society based on the ideas of George H. Mead (1934), Charles H. Cooley (1902), W. I. Thomas (1931), and other pragmatists associated, primarily, with the University of Chicago in the early twentieth century. The central theme of symbolic interactionism is that human life is lived in the symbolic domain. Symbols are culturally derived social objects having shared meanings that are created and maintained in social interaction. Through language and communication, symbols provide the means by which reality is constructed. Reality is primarily a social product, and all that is humanly consequential—self, mind, society, culture—emerges from and is dependent on symbolic interactions for its existence. Even the physical environment is relevant to human conduct mainly as it is interpreted through symbolic systems. Importance of Meanings The label symbolic interactionism was coined by Herbert Blumer (1969), one...
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...then explains in great detail, the four basic steps to a nonviolent campaign. The first step is, to have a collection of facts to determine whether injustice is present. The southern Christian Leadership Conference confirmed that Birmingham had been practicing racial injustice. Soon after that the SCLC began the second basic step: negotiation. The SCLC attempted to negotiate with the white leaders in Birmingham, however, not very long after the negotiation, the attempt to end the racial injustice wasn’t successful. When the SCLC realized this they made a decision to prepare to protest; they just had to wait for the right time. Before the protests, they went through the third basic step of a nonviolent campaign: self purification. They had to determine if they were ready to work nonviolently, and be able to suffer the consequences of their actions. After that is when they began to start the fourth and final step: direct action. The SCLC waited until the mayoral election in Birmingham was over. The winner of the election happened to be, Albert Boutwell, a pronounced segregationist. This pushed the protests to finally begin. MLK understands that negotiation is more...
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...Usher Board Negotiations Andre Toliver HR595 Negotiation Skills Professor: Douglas Buck October 16, 2011 CONTENTS Overview of Organization…………….………………………………..………………............3-4 Executive Summary…………………….…………………………………..……………….….5-7 An Analysis of the Data Collected and an Identified Training Need………………..….…….. 7-8 The Training/Intervention Strategy to Address the Need………..…….…………………...….9-11 The Training Cost Quantified………………….……………………………………….…….11-13 The Training Evaluation…………………………………….………………………………..13-14 Conclusion………………………………………………….…………………………..….…….15 References…………………………………………………….……………………………….…16 Proposal Overview This proposal will address the scheduling of usher duties and responsibilities that are required. Service to the church is very important and it comes with responsibilities that are church oriented with service to the church community (Schoeder, 1997). The importance of usher membership and their responsiblities to the church has a definite substantial impact in meeting the needs of people and in keeping the church service running smoothly (Parrott, 2002). As a body, there are about 40 to 50 usher members who have different schedules to be available for working usher time periods. Of this group, 27 of them are very experienced, 15 are teenagers, and 8 are junior ushers. Some of them want to change their schedule usher hours to make their personal lives away from the church more manageable and convienent. Others want to change scheduled...
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...Buses Controversy Word Count: 839 No. of Pages: 10 Submission Date – 27 May 2015 Table of Contents Introduction 3 Planning Approach 4 Lessons Learnt 5 Conclusion 6 Sources Used During the Negotiations 7 Appendix 9 Negotiation Team Roles: 9 Introduction The Mosquito Mums is an advocacy group that is petitioning the Government of Western Australia on legislative amendments affecting the safety and security of children in school buses. The group is represented by six members who each played a different role in the simulation exercise over the six day period - Lead Negotiator and Spokesperson, Critic, Relater, Expert, Recorder, Builder, and Observer (See Appendix for role descriptions). Initially, the Mosquito Mums conducted research into the case and did a thorough literature review in order to obtain all of the necessary facts. This enabled us to plan our approach and craft an effective strategy for the negotiations. During each stage, the team collaborated with scripting the draft responses, which were then presented by the appointed spokesperson. In the end, our opponent accepted to our proposals in the spirit of goodwill that was targeted towards the common interest, the safety of children. Planning Approach In preparing for the negotiations, our approach was to first discuss and analyze the Case Study to identify the interests of both the Mosquito Mums and the Western Australian Government. The next step taken was to reach consensus on whether...
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