...AN EVALUATION OF THE OPERATIONAL ACTIVITIES OF TOHONKA MOTORS–BACOLOD 13 Methodology This chapter provides the research design, participants, instrumentation, data analysis, and research procedure in conducting the research. Research Design The research design used in this study is descriptive and comparative. Comparative research design is used to confirm if two or more variables reveal similar or different patterns of characteristics when compared using a set of variables as standard basis. In this study, the research design is used to compare the company’s operational processes to the standard operating procedures they have set. Participants of the study The participants of the study will be the key informants of the company such as the managing director, production manager, sales manager, lead mechanic, inventory personnel and other employees directly involved in the operations of the business. Instrumentation This study used interview guide for data gathering process to get qualitative data. The primary aim of the interview is to identify the company’s operational processes and the company’s standard operating procedures. By knowing the company’s operational processes and standard operating procedures, the researchers will be able to know whether the company is consistent with the standard operating procedures that they have set. The researchers will use open-ended questions. An open-ended question allows the AN EVALUATION...
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...Mere operational efficiency is no more sufficient. Managerial capabilities have become necessary for firms to act on a global platform. Although there are a large number of institutions offering MBA programs, many of them just churn out non employable MBAs. A good institute must incorporate what the industry requires with changing times. The SMU way to Management degree or diploma is to mould the learning towards this objective. With this perspective it has introduced several programs which are geared to meet the industry requirement. These areas are Banking, Information System, Retail Operations and Healthcare. It is planning to offer more programs in the field of environment, disaster management, and media. The master of business administration (MBA) is an integrated program designed to provide an advanced program in management for those seeking managerial positions in industry, commerce and services. The core subjects are aimed at developing knowledge and skills in fundamental management disciplines. The program also involves participation in group work with students from diverse backgrounds and is aimed at improving the decision making abilities of the participants in management related areas. 2. Objectives of the Program The program aims at realizing the following objectives: To provide a strong theoretical and practical foundation for a managerial position To imbibe an updated perspective on the changes taking place in the corporate sector...
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...across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO’s in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on “impact of advertising in B2B marketing” 23. Distribution network & general insurance industry 24. A study on distribution channels in aluminium industry 25. Study on strategies for promoting retailers’ brands 26. Study of operations & marketing of chemical goods in SSI 27. The impact of tax on electronic goods & products (industrial marketing) 28. Merchandising key account management in apparel exports 29. Effect of marketing in mobilization in BPO segment 30. Marketing in FMCG sector 31. E-marketing of financial services: Relationship approach 32....
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...6. Attrition rates at different sectors 7. Effectiveness and scope of employee referrals in the process of talent sourcing 8. Study of training needs across different industries 9. Study on creation of luxury brand 10. Strategies used to build successful Internet based customer services 11. Measuring the effectiveness of retail banking of a nationalised bank compared to a MNC 12. Conspicuous consumption 13. Study of awareness and acceptibility of UPVC windows and door systems 14. Opportunities of Financing the NANO's in Bangalore 15. Changing trends in FMCG industry in India 16. A study of best HR practices in service industry 17. Fundamental analysis of Indian telecom companies 18. Study of consumer behaviour in automobile industry 19. customer buying behaviour towards insurance products 20. Promotion strategies followed in Insurance sector 21. Study on changing consumer preference towards organised retailing from un-organised retailing 22. study on "impact of advertising in B2B marketing" 23. Distribution network & general insurance industry 24. A study on distribution channels in aluminium industry 25. Study on strategies for promoting retailers' brands 26. Study of operations & marketing of chemical goods in SSI 27. The impact of tax on electronic goods...
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...Multinational Business Finance, 13e (Eiteman/Stonehill/Moffett) Chapter 1 Current Multinational Challenges and the Global Economy 1.1 Financial Globalization and Risk True/False 1) BRICs is a term used in international finance to represent assets that are considered to be inexpensive and sturdy, but fundamentally unsound and and incapable of coping with the upheavals now apparent in international financial markets. Answer: FALSE Diff: 1 Topic: 1.1 Financial Globalization and Risk Skill: Recognition 2) Multinational enterprises (MNEs) are firms, both for profit companies and not-for-profit organizations, that have operations in more than one country, and conduct their business through foreign subsidiaries, branches, or joint ventures with host country firms. Answer: TRUE Diff: 1 Topic: 1.1 Financial Globalization and Risk Skill: Recognition 3) Ownership, control, and governance changes radically across the world. The publicly traded company is not the dominant global business organization—the privately held or family-owned business is the prevalent structure—and their goals and measures of performance differ dramatically. Answer: TRUE Diff: 2 Topic: 1.1 Financial Globalization and Risk Skill: Recognition 1.2 The Global Financial Marketplace Multiple Choice 1) A well-established, large U.S.-based MNE will probably NOT be able to overcome which of the following obstacles to maximizing firm value? A) an open market place B) high...
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...Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh A COMPARATIVE ANALYSIS OF SERVICE QUALITY OF GRAMEENPHONE WITH OTHER PRIVATE TELECOMMUNICATION SERVICE PROVIDERS IN BANGLADESH by Md. Fuad Al Hassan ID: 0720053 An Internship Report Presented in Partial Fulfillment Of the Requirements for the Degree Bachelor of Business Administration INDEPENDENT UNIVERSITY, BANGLADESH April 2012 Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh A COMPARATIVE ANALYSIS OF SERVICE QUALITY OF GRAMEENPHONE WITH OTHER PRIVATE TELECOMMUNICATION SERVICE PROVIDERS IN BANGLADESH by Md. Fuad Al Hassan ID: 0720053 Has been approved April, 2012 Mr. Md Sohel Islam Senior Lecturer School of Business Independent University, Bangladesh Comparative analysis of service quality of GP with other private Telco service providers in Bangladesh April 28, 2012 Mr. MD. Sohel Islam Senior Lecturer, School of Business Independent University, Bangladesh. Dear Sir, It is a great pleasure and honor for me to submit my internship report “A comparative analysis of perceived service quality of Grameenphone with other private telecommunication service providers in Bangladesh. I am submitting this report as a part of my internship in Grameenphone. This report will help the organization to find out the customers perception of the service quality comparing to the other telecommunication...
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...fulfill that promise”, by augmenting it with ancillary products and services. Generic product is the center of the cycle and it is what is shipped in the box and what is covered by the purchasing contract. Expected product follows the generic product and it is the product that the consumer thought s/he was buying when s/he brought the generic product. Augmented product is the cycle that covers the expected product and it is the product fleshed out to provide the maximum chance of achieving the buying objective. Potential product the last cycle of the whole product model and it represents the product’s room for growth as more and more ancillary products come on the market. The simplified whole product model, there are only two categories. One of is the generic product (“what we ship”) and the other one is the generic product plus additions; the whole product (“whatever else the customer needs in order to” arrive to a buying decision). In marketing; a whole product is a generic product augmented by everything that is needed for the customer to have a compelling reason to buy. It is all about risk in high-tech, products are often more costly and complicated, so the customer has more at stake. Therefore market adoption of a technology product is dependent upon helping customers reduce perceived risk. Define the Battle – Creating the competition in early markets comes in two ways; one is from “alternative modes of operation”, the other one is from “pragmatists who are vying with visionaries...
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...performance management and rewards appraisals at Vitality Health Enterprises Inc, such as failure to reward top performers accordingly, identify worst performers, and recommends solutions thereof. STATEMENT OF KEY PROBLEMS OR ISSUES Vitality Health Enterprises Inc was founded in 1987 in Ames, Iowa by an Fred Kikuchi who identified a market niche of health, wellness and beauty products in the Ames where he resided after he left Japan. The company at the beginning of its operations relied on importing re-branded beauty products from Japan until it established its manufacturing plant in the United States of America. As planned, the company grew rapidly and later acquired Herba Nutraceuticals to increase its market share and profitability. In 2007 the company reached 7,000 employees mark and therefore needed to implement an effective performance and rewarding system with the aim of retaining best performing staff of its workforce. The Performance Management Evaluation 2 3 Team (PMET) was established to study evaluation and rewards system, employing internal and external benchmarking, focus groups, and employees interviews....
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...identify best practices to be applied in measuring and improving performance in an organization. The second purpose is to seek ways to improve the delivery of service through the efficient use of staff. For health care managers who are responsible for a variable expense cost center or department, maintaining appropriate levels of productivity is one of the greatest and ongoing challenges of the management process and requires constant research and advice regarding relevant productivity standards. Comparing one’s departmental operations with other successful operations of another organization is a useful source of benchmarking data and many health care managers depend on associates or outside consultants to provide data to assist in implementing new and effective strategies to improve staff productivity. There are three sources of productivity standards. The first source is internally developed historical standards where standards are based on past performances but do not provide information about relative efficiency. The second source is engineered standards where internal staff or outside consultants conduct a study of the work environment and define normal standards of productivity. The third source is a comparative group standard where associations or private firms that represent the health care firm provide comparative group standards from collected survey data. Most health care managers today rely on outside consultant firms such as the American Hospital Association (AHA)...
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...1,4,12,13,32. 1. Job satisfaction. 2. Fx performance and bank profitability 3. Credit operation and management 4. Credit risk management 5. Corporate banking 6. 1. A WORKING REPORT ON FOREIGN EXCHANGE BANKING SERVICES: An Analysis of The BASIC Bank Limited(Autumn 2011). 2. Advance & foreign Remittance Service” National Credit & Commerce Bank View (Autumn 2011). 3. Working Report on “credit policy and credit Risk Management of International Finance Investment and Commerce Bank Limited”.(autumn 2011). 4. A WORKING REPORT ON FOREIGN EXCHANGE OPERATION OF COMMERCIAL BANK OF CEYLON PLC AND COMPARATIVE STATISTICAL ANALYSIS BETWEEN COMMERCIAL BANK OF CEYLON PLC AND EASTERN BANK LTD.(spring 2012). 5. ADVANCE WORKING REPORT ON FOREIGN EXCHANGE OPERATION AND PERFORMANCE EVALUATION ON MUTUAL TRUST BANK LIMITED. FIROZA BEGUM (ID #0920623) (Autumn 2012) 6. Investigating the levels of satisfaction of Local Corporate clients in Standard Chartered Bank regarding the various services offered by Local Corporate.(Autumn 2012) 7. CREDIT RISK MANAGEMENT ANALYSIS OF UNITED COMMERCIAL BANK LTD. Autumn 2012 8. A WORKING REPORT ON FOREIGN EXCHANGE PROCEDURE OF NATIONAL CREDIT AND COMMERCE BANK LIMITED 9. FOREIGN EXCHANGE PROCEDURES OF SOUTHEAST BANK LIMITED: A WORKING REPORT ON GULSHAN BRANCH, DHAKA spring 2010 10. A WORKING REPORT ON FOREIGN EXCHANGE PROCEDURE OF NATIONAL CREDIT AND...
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...1) This is non-exhaustive list of what? 2) Blue Ant Digital Intelligence is an Indian company started in 2011 as a ‘MediaTech consultancy firm’ that now offers services such as branding and design, social media etc. The company was named after a fictional viral advertising/ coolhunting agency Blue Ant that was founded by Hubertus Bigend – both feature in the Blue Ant Trilogy by Y and were introduced in the 2003 book X, and continued in Spook Country (2007) and Zero History (2010). X and Y? 3) Below is the logo of firm X, which on merging with Y came to be called as Z. Identify Z. 4) In FY 2012, X firms provided services for 422 of the companies in the Fortune Global 500 and 439 of the companies in the FT Global 500, thus making itself one of the largest company to serve maximum multinationals among the top 500 MNCs across the world. Identify X. 5) Softcard (formerly X) is a joint venture between AT&T, T-Mobile and Verizon in the mobile payment space that was announced in November 2010. The system is based on NFC and allows users to pay by tapping their mobile device to a payment terminal. X’s CEO Michael Abbott announced in July 2014 that they would be rebranding the company, and the new name ‘Softcard’ was announced on September 3, 2014.What was Softcard previously known as/why did they rebrand themselves? 6) X investment is an investment strategy in which one investor allows a second investor to control where and how to invest the capital. This is used...
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...Internship Report Comparative Analysis of Teletalk Bangladesh Limited |Prepared By: |Prepared For: | | | | | | |Md. Mashiur Rahman |Husain Salilul Akareem | | | | | | |BRAC Business School |Internship Super Visor | | | | | | |ID: 09104077 |BRAC Business School | | | | | | | |BRAC University | | |BRAC University | | | Date of Submission: 30th May, 2013 ...
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...Comparative study of LIC of India & private Life Insurance companies in India. Introduction: The Indian life insurance industry has its own origin and history, since its inception. It has passed through many obstacles, hindrances to attain the present status. Insurance owes its existence to 17th century England. In fact, it took shape in 1688 at a rather interesting place called Lloyd's Coffee House in London, where merchants, ship-owners and underwriters met to discuss and transact business. The first stock companies to get into the business of insurance were chartered in England in 1720. The year 1735 saw the birth of the first insurance company in the American colonies in Charleston. In 1759, the Presbyterian Synod of Philadelphia sponsored the first life insurance corporation in America for the benefit of ministers and their dependents. Life insurance in its modern form came to India from England in 1818 with the formation of Oriental Life Insurance Company (OLIC) in Kolkata mainly by Europeans to help widows of their kin. Later, due to persuasion by one of its directors (Shri Babu Muttyal Seal), Indians were also covered by the company. However, it was after 1840 that life insurance really took off in a big way. By1868, 285 companies were doing business of insurance in India. Earlier these companies were governed by Indian company Act 1866. By 1870, 174 companies ceased to exist, when British Parliament enacted Insurance Act 1870. These companies however, insured...
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...Fundamentals of Multinational Finance, 4e (Moffett) Chapter 1 Current Multinational Challenges and the Global Economy Multiple Choice and True/ False Questions 1.1 The Global Financial Marketplace 1) Which of the following firms are NOT considered to be multinational enterprises (MNEs) even if they have operations in more than one country? A) for-profit companies B) not-for-profit organizations C) non-government organizations (NGOs) D) all of the above may be considered MNEs Answer: D Diff: 1 Topic: 1.1 The Global Financial Marketplace Skill: Recognition 2) "BRIC" is a term coined in 2001 to refer to a group of countries at about the same stage of advanced economic development. The BRIC countries are ________. A) Belgium, Romania, Italy, and Canada B) Brazil, Russia, India, and China C) Britain, Romania, Israel, and Colombia D) Brazil, Russia, Italy, and Chile Answer: B Diff: 1 Topic: 1.1 The Global Financial Marketplace Skill: Recognition 3) According to the authors, which of the following groups or securities are at the "heart" to the global capital markets? A) debt securities issued by governments B) bank loans and corporate bons C) equity securities D) derivative securities Answer: A Diff: 1 Topic: 1.1 The Global Financial Marketplace Skill: Recognition 4) ________ are the largest markets in the world. A) United States equity markets B) European debt markets C) Global currency markets D) Chinese export markets ...
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...publicly traded companies. In addition, the evaluation of a company’s internal control system is to assess control risk to give auditors a basis for planning the audit and to provide information useful to management to meet the company’s control mission. Five basic components of the internal control system and three evaluation phases help auditors to validate the complete internal control system. The data are best quantified with the use of an internal control checklist (Louwers, Ramsey, Sinason, & Strawser, 2007). Internal controls represent safeguards that protect a company’s business operations and financial information. Business owners are typically responsible for developing and implementing internal controls for a company. Owners can use internal or external audits to evaluate the effectiveness of internal controls. This evaluation normally follows a standard process of measuring the company’s business operations and financial information (Vitez, 2009). Interview Management Management interviews allow auditors to understand the mindset of business owners and other managers in the company. Interview questions include why the owner created certain internal controls, what the controls are for, do managers understand the purpose of the controls and what corrective measures are taken when a control violation is found (Vitez, 2009).. Interview Employees Employee interviews serve another important evaluation process. Auditors use employee interviews to...
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