...| | |Cloud Hotels PLC | |Case Study | |Alistair Charles | |Dec. 2012 | Dec. 2012: Background Information on the Organisation Cloud Hotels, PLC, owns more than 60 hotels throughout the United Kingdom. Despite the current economic climate they recently acquired a small hotel chain headquartered in Spain. Cloud’s chief executive decided that half of the new hotels in Spain would be retained and rebranded as part of the Cloud Hotels Group; the other half will be sold. This will support Cloud’s strategic objective of growing the organisation slowly to make sure that new ventures are well supported and opened on time and on budget. Cloud’s hotels are considered budget accommodations; they are functional, clean and reasonably priced. Most guests stay for one to three nights and are a combination of business and leisure travelers. The hotels are typically situated in urban locations that are easily accessible by public transport. Tourists are attracted...
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...“Common Ground” Before the Aquino administration granted our group, Magdalo, a conditional amnesty in relation to our engagement and participation in the so-called Oakwwod Incident of 2003, we have suffered a huge step back, not only in our respective careers but also to our identity as a group. We have considered the years 2003 to 2006 the dark ages of our group. It was during those years we have realized that our “war against corruption within AFP” is slowly and steadily taking its toll on our daily lives and our future. With few exceptions to our close friends and classmates, the general perception on our group is on the negative. We have tried to explain that our side and our claims are valid yet our actions by taking over a commercial district are not. This negative perception led us to accept realities that for us to really influence change, we have to be at outside of that organization. For us to move an object, we shall be the fulcrum. After some few rethinking and meditation, we became fully aware that corruption is not just within the AFP. It was all over the system. During that time, there are many if not several, corruption allegations that hounded the Arroyo administration. It was September 2006 when we have decided that we need to change the venue of our “war against corruption”. But for us to accomplish this, we should convince one of our member, Lieutenant Junior Grade Antonio F. Trillanes IV, to run for a Senate seat. It was too high that we ourselves are...
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...organization as Logistics,-cntral Planning Training- Centrl as it newly Hirerd resources require development and support before they are ready to take responsibilities in the field Communication- The standard practises and guidelines of communication should be centralized so that people across the organizations communicate in a standardized manner and there would be less ambiguity in communication for eg. People were copying multiple names in email and not getting required answers because it was ambiguous to whom the email was addressed. Also this would help in increasing communication between different operational units and the headquarters. This practises can be communicated via messages through digital library to collect and make available the key organization documents consolidating and refining innovations, so people know whom to address their problems and questions, roles-responsibility and lines of authority and reporting organizational chart for guidelines by central so that field staff can access goals, objectives and activities, activities for the programs whehther they are meeting their objectives in line with the organizational goals and design, monitor and evaluate programs. In this manner employees in the field staff wil not be overloaded with responsibilities when programs expanded as in the case of White and Renken and employee turnover will be less as reponsibilies can be shared by multiple people from various parts of organization People were not uptodate with actions...
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...CASE STUDY: GSK (GlaxoSmithKline) Warm-up: • Do you think that we should prevent pharmaceutical firms applying for patents? • Selling drugs online has become a common practice. Do you believe we should go further in this direction? • Is the wave of M&A beneficial for clients in the pharmaceutical industry? Question 1: Derive three opportunities and three threats for GSK by first making the PESTEL analysis of the macro-environment surrounding the pharmaceutical industry. PESTEL analysis of the macro-environment surrounding the pharmaceutical industry: As a reminder: Macro-environment: PESTEL Industry (or sector): 5 forces of Porter + Life cycle THE PESTEL MODEL: 1. Political 2. Social 3. Environmental 4. Economic 5. Techonological 6. Legal SOCIAL FACTORS Ageing population: need more drugs Better informed customers: Firms should give more information, because when you’re sick the first thing you think of doing is looking up on the internet. Firms have to work on their communication Social responsibility: related to medications that are meant to cure people. How much money should be made from drugs that are saving lives? At which point should firms renounce to their huge benefits? Importance of emerging markets: some regions in Asia More: New industries for new diseases, geographical differences (some countries don’t have money to spend on drugs) ECONOMIC FACTORS Globalisation: market is going global concerning drugs and pharmaceutical products ...
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...Addressing the Challenges of Groups and Teams University of Phoenix LDR/531 WHO8MBA07 Harold Van Alstyne December 16, 2008 Addressing the Challenges of Groups and Teams Turning a group into a team is one of the biggest challenges faced by most of the organization these days. Two or more people together form a group, but it does not form a team. A group becomes team when you treat them as high level. To turn group into a team there needs to be a set measurable goals, define desired outcome and keep everyone focused. Team is defined as “a small number of people with complementary skills who are committed to a common purpose, performance goals, and an approach for which they hold themselves mutually accountable.” (Katzenbach and Smith, 1993). Teams are more structured than groups. All teams are groups but all groups are not teams. Big organizations are usually segregated into different teams. The segregation helps to achieve set goals and targets of the company which directly affects the bottom line. Bottom line is what matters in an organization. It requires lot of effective strategic planning to achieve the set goals and targets which affects the bottom line. It is important to form groups and teams in an organization because it helps in taking better decisions, increased productivity and improves employee morale to perform better. Some of the benefit of having a group is that more ideas are brought in to make sound decision. Members in a group...
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...Magirus was a German company and a main IBM distributor for midrange computers in Europe. IBM consider Magirus as a partner and a key account, and Magirus was making big profit selling the IBM products. Magirus at start was ordering products from IBM using Lotus Notes, a program made by IBM and customized for Magirus needs.IBM didn’t have a common direct linkage with its partners around Europe. Every company needed to order products from IBM had a different type of proccesion. Another point we need to refer is that IBM changed all the time its systems for ordering dissatisfying its partners that couldn’t follow this changes.Thus the companies couldn’t trust IBM, cause it didn’t have established practises and taking decissions without consider their needs. So we can see that IBM didn’t have a satisfactory communication in B2B. Both IBM and Magirus seems to be initiative companies for different reasons. IBM needs was to establish a global system for communication via its partners, and saw an oppurtinity creating a system with Magirus that would use after for all of its partners.On the other side, Magirus wanted efficiancy in ordering items, looking for fast, low cost, and not complex proccedures. At the during of their collaboration, they had some communications problems they wanted to solve.IBM first invention was in PC/S system, an organization structure for ordering that was not succed because of the incompability of the pre-exist ordering system of Magirus. Magirus didn’t...
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...Good morning staff. How are you doing today? For those of you who are not familiar with me, I am Elaine Summers, your in-service coordinator. Today in this in-service, I am going to be addressing issues regarding personal and professional communication in the health care field such as: what health care communication is, the importance of communication with your clients and other health care professionals, how the quality of health care communication [effective and in-effective] can affect patient outcomes, theories, and principles of health care communication. Definition of Health Care Communication My definition of health care communication is a means by which health care professionals, patients, and their families, send, and receive messages, verbally, non-verbally, in writing, or otherwise; with the intent to promote health, treat, and prevent illness, and disease. The messages sent and received would consist of subjective [patient or families information] and objective [health care professionals’ information] data. Either patient, family member or health care professional can initiate [sender] communication. In return, there must be a receiver for it to be considered communication as it is a two-way instrument used to collect and process information. Personal Communication with Clients and Other Health Care Professionals The well being of patients rely greatly on the ability of health care professionals to communicate all aspects of client care to the interdisciplinary...
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...Cyworld Marketing Fundamentals (18-7-2012) ------------------------------------------------------------------------------------------------------------------------------------ 1. Problem Statement In mid 2007, Cyworld had increased to more than 21 million users from its 2.5 million in 2003. By the end of 2007, SK Communications had $197 million revenues and an operating loss of $0.35 million due to the acquisition of Empas. Cyworld accounted for 50% of total revenues and majority of operating profits. Almost 70% of Cyworld’s revenues were coming from selling virtual items to decorate user’s home pages but this source of revenue was starting to become exhausted so new revenue streams were needed. 2. Situation Analysis Company. Cyworld began as a simple social networking platform when it started in 1999. It initially provided a service that allowed users to build a social network of friends and not much more. The company’s goal was to offer users a “small, clean community,” which meant limited ads and an exclusive focus on social networking. However, as time passed, Cyworld eventually lost its original value proposition. By 2006, the company had become an open community, providing its users with a variety of services. Cyworld was no longer just focused on social networking, it had become a site based on personal media (concept of a user creating a “minihompy” and Home2) and a media platform (open platform for media sharing). Customer. Cyworld target users...
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...1. How would you rate yourself as a team leader? I’m very good team leader due to 2 important aspects: * I’m a great believer in feedback. I always ensure that my feedback is timely and based on facts rather than speculation. * I also believe in consulting with my team members. Not only do they feel more valued, but often I learn something new. Example required. 2. Are you a team player? 3. How do you handle differences between your team members? 4. What steps do you take to make each team member feel important? 5. What are the key values of a leader? How do you demonstrate these values? 6. What’s the difference between a manager and a leader? 7. How open minded are you to other team members and a leader? 8. Do you consult members? 9. Give an example of a risk you had to take. Why did you decide to take the risk? 10. How do you maintain a relations with a person in cases where you cant agree? Sample excellent response: Luckily, I have quite a bit of previous team experience, and have faced this situation a few times in the past -- so let me tell you how I've learned to handle the issue. The most important first step in dealing with an underperforming subordinate or team member is honest communications -- talking with the person can lead to some surprising discoveries, such as the person not understanding the assigned tasks to being overwhelmed with the assignment. Once I discovered the problem, I could then forge...
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...THE ROLE OF IT IN TOTAL QUALITY MANAGEMENT UDREA ROXANA MARIA GROUP:136 AFFILIATION: ACADEMY OF ECONOMIC STUDY OF BUCHAREST, ROMANIA Change for the better Abstract The aim of this study is to demonstrate, using a theoretical model, how a company should address the concept of Total Quality Management in order to reach business excellence and customer satisfaction. Nowadays, economists confront with a large amount of factors that make the existence of a company in the market much more difficult. In today’s competitive marketing environment, organizations try all possible efforts to promote their brand, to attract customer’s attention and to determine them to effect purchase decisions. As a whole this paper offers a framework of management quality coupled with information technology that together enable a company to increase productivity, in order to attract the customer’s attention and to encourage the buying behavior. Process change has become the main concern of today’s companies, and applying the right strategy in order to achieve change has become more and more important. The following research will highlight how TQM strategy together with information technology have been implemented in the L’Oreal company, and the achievements that the latter had after adopting such strategy. Keywords: TQM, information technology, competitive environment, customer satisfaction, strategy. Introduction Implementing TQM in a company may be seen like a new solution that companies...
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...کد گذاری شبکه امنیت دو الیه یا 2-LSNC نویسنده : مهدی حسن زاده , محمد روان بخش و yvind Ytrehus مترجم :شهرزاد امیررحیمی شماره دانشجویی :890110162 ( min-cutبرش کمینه) از جریان شبکه از منبع به هریک از گیرنده ها بسنده میکند . در {3} , Caiو Yeungیک مشکل مهم امنیتی را ارائه کردند که میتوان با کد گذاری شبکه کاهش یابد. آنها مدلی برای امنیت کد گذاری شبکه خطی معرفی کردند که میتواند عالی ترین امنیت اطالعات را در مقابل جاسوسان ,کسانی که میتوانند تعداد محدودی از لینک های شبکه را استراق سمع کنند ,داشته باشد . روش آنها بر پایه تلفیق کردن ایده ی اشتراک محرمانه با محدودیت اندازه فیلد ها برای امنیت کد گذاری شبکه است . محدودیت ها بر پایه توپولوژی شبکه میباشد. محدوده اساسی برای این روش در اندازه فیلد الزم برای امنیت کد گذاری شبکه نهفته است . با توجه به شرایط الزم برای اندازه بزرگ فیلد , این مدل محاسباتی غیرعملی است. در ادامه مقاله , ما به نام مدل C&Yاز این مدل یاد میکنیم . در {4}, . feldman et alنشان داد که پیدا کردن یک ماتریس برای ساختار مطلوب کد گذاری امن شبکه معادل پیدا کردن یک کد خطی با برخی از خواص فاصله عمومی است .عالوه بر آن, آنها کران پایین انداره فیلد را بهبود دادند. آنها نشان دادند که اگر ما مقداری کمی از ظرفیت کلی را از دست دهیم , یک منبع تصادفی کد گذاری شبکه با اندازه فیلد کوچکتر از مدل C&Y قابل دست یابی است .در این مدل نتیجه افزایش سطح امنیت, نیاز به اندازه فیلد را باال میبرد. این خاصیت باعث میشود که این مدل در عمل ناکارآمد باشد. در {5} , Lima et alروشی دیگر برای دست یابی به امنیت کد گذاری شبکه را در نظر...
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...needed skills include, building trust, communicating verbally and non-verbally, listening better and dealing with conflict in the work place. One of the keys to succesful communication is trust. Being succesful largely depends on gaining trust from other people. If you dont have trust of other people, they cant count on you. Therefore, it is good to build trust, if you feel you haven’t built trust among people, there are ways you can gain trust. One of them is being supportive when someone is in need of support, it wil gain you trust if support is honest. Also, displaying concern for others is another good way to gain trust, it shows that you care and people will always have that back in their mind whenever they think of you or encouter you unless that is broken. Another way is recognition for initiative, appreciate what people do for you or for others, show that you appreciate them for that. You can also give fedback or honest opinions to people, this shows them that you will not let them go down in times of competition since most people will not be as friendly as they are in other situations away from competition. You should also be fair to everyone, this will make you non-discriminative in the eyes of other people therefore gaining trust as such. Another thing you need to communicate effectively is to know the comunication strategies themselves. It is important to keep in mind the...
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...AUDITING AND THE PUBLIC ACCOUNTING PROFESSION AUDITING AND ASSURANCE SERVICES DEFINED Auditing plays a vital role in business, goverment, and our economy. As a vocation, auditing offers the opportunity for challenging and rewarding careers in public accounting, industry and goverment. Many auditors develop a client based with a concentration in one or more key industries. As a result of serving many client in similar industries, few individuals understand the key competitiveness factors for a business better than auditor. Individuals choosing an auditing in a public accounting firm have the opportunity to progress from a starting position of staff assisstant to senior auditor, to manager and then to partner. Regardless of their career path, most auditors are recognized for their expertise in evaluating organizational performance. AUDITING DEFINED The term auditing is used to describe a broad range of activities in our society. The Report of the Committee on Basic Auditing Concepts of the American Accounting Association defines auditing as : “a systematic process of objectively obtaining and evaluating evidence regarding assertion about economic actions and events to ascertain the degree of correspondence between those assertions and established criteria and communicating the results to interested users.” Several attributes of auditing contained in this definition merit special comment: 1. A systematic process connotes a logical, structured, and organized...
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...| SKAGEN DESIGN | ASSIGMENT 4 | | Marian Nieto y Patricia Preysler | 20/03/2015 | | 1. What screening criteria should skagen designs use in a connection with its choice of new markets for its watch collection? Market screening is the process of discovering relevant information abiut a tradable asset in order to determine a fair price for the asset. Primarily is used to avoid creating an adverse transaction. Its a way of creating shortlists of opportunity list. Market screening its also a way of minimizing the size of the large data collection. Screening is divided in 6 steps. The first step is market size. In this step screening looks at the demography which concerns the market. Also tries to find out if the country is an emergent market or a developed market and finally selects potential suitable countries. The next step is the economic and financial forces. First of all discovers the purchasing power of the country. Afterwards, research the domestic consumption of watches in the country and finally in how much the currencies differ between each other. The third step is political risks and legal forces. Regulations such as quotas or agreements are identified. Political environment and the difficulty to establish subsidiaries are the other aspects searched in this step. Sociocultural forces such as cultural differences, languages or religion, and social differences like lifestyle and norms are discovered in the forth step. Competitive forces are find out...
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...Scientific Management and Human Relations Approaches in the 21st century Authored by: Nguyen Thi Kim Anh Submited to: Mr. Tran Quoc Trung Foreign Trade University Submission date: May 22, 2015 The development of management in the 21st century is seen as the result of a process of change from the past. Managemant specific to the driver and guide all parts of an organization, usually economic organizations, through the establishment and change of resources (human, financial, material, intellectual real and intangible value). Surely, the managers always hoped that they could find the appropriate management approach and effective to increase work efficiency, labor productivity, as well as enable them to easily manage job and humans. The birth of the company from the years of 1780s to mid 1800s has created a significant influences on management, making it became a necessary element for the survival of a company. However, until the start of the 20th century, the knowledge of management was unified, development and transmission. Early 20th century, writers management called Mary Parker Follett defines management as "the art of getting the work done by others.". Since then, there have been many management methods and the human approach were launched, which included: Scientific Management and Human Relations Approaches. The founding father of Scientific Management is Frederick W. Taylor ( 1856 – 1915). He came from a mechanic in the US, who has made the positions as foreman, chief...
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