...The concept has been used to give different meanings. (Melies, 1991) said that aconcept is vital to build the scientific theory, research and theory development, and it is thedescription of a phenomenon. On the other hand, King (1988) explained it as an idea or mental image of reality.Empowerment concept is explained and defined by various disciplines; including:social work, psychology, education, community psychology, and nursing. In addition,Empowerment concept is lately used in different phenomenon, such as: studentempowerment, empowerment of teachers, empowerment of patient and empowerment of nurses. From reviewing the related literature of the concept in the nursing field, there is nospecific definition of empowerment because it is used depending on the writer and theframework of his/ her paper.According to (Norries, 1982) one of the major problems with the nursing science isthat its concepts are words that lack the elements of the system that are necessary for ascientific discipline (e.g. categories, taxonomies and rules). For that, the writer will present aconcept analysis of empowerment which will identify and examine its attributes,characteristics, antecedents, consequences and uses of the concept in the nursing field.According to the assumptions for this concept analysis paper, the writer believes that eachnurse manager must empower his/her followers' autonomy, accountability, decision makingabilities, problem solving, and managerial skills.Usually an analysis of the...
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...receiver. Recently, Blog have become a significant platform to act as an online community for social interaction. With its simplify structure, blog followers can access post easily, join conversation and receive information that they needed (Chung and Kim, 2008). However, these advance in technology have become major reason to shift empowerment from organization, producer and marketer to individuals. In simple words, consumers are having more power over producer. In marketing concept, this consumer power cause the adoption of product-push approach to shift to consumption-pull strategy (Shankar et. al, 2006). In respected to this issue, practitioners have started investigate on empowerment from different perspective. However, most of the literature reviews are focusing on theoretical structure analysis. Few studies are done on travel blog and cancer patient blog in relation to empowerment. However, research methods are mainly questioning third person by questionnaire and focus group. Researcher sets the choice of answers, therefore result are limited and may not be accurate. Since, there is lack of health living blog analysis in related to empowerment level over time. Therefore, we are proposing a research on...
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...business world will answer with a resounding “NO”. In that case, what is the formula, in a system driven by human beings, whose minds are swayed by objects, emotions and thoughts, to create a harmonious organization, which endeavors for excellence together? Pixar appears to be one of the rare organizations whose methods resolve this question. They have managed to attain a global reputation for their employees’ satisfaction and assiduousness. This report delves into some of Pixar’s secrets of creating an environment that is incalculably favorable to innovation. It begins by introducing Pixar to the readers and advances to an analysis of some of the Pixar’s philosophies that have contributed to their success. The first theoretical analysis section begins with an evaluation from the perspective of employee empowerment. The report reveals the features of Pixar’s empowerment management and creativity practices and their contribution to Pixar’s success. It proceeds to assess Pixar’s productivity from the viewpoint of emotional intelligence, attitudes and behaviors. The second section...
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...A PROJECT REPORT ON The Impact of Empowerment on Employee Effectiveness and Employee Responsiveness in Banking sector of Mysore Submitted by Deeksha.B USN-4JC10MBA35 Submitted to VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELGAUM, INDIA In December 2011 In partial fulfillment of the requirements For the award of MASTER OF BUSINESS ADMINISTRATION Under the guidance of Mr Girish Baga Assistant Professor Sri Jayachamarajendra College Of Engineering, Mysore Sri Jayachamarajendra College Of Engineering JSS Technical Institutions Campus, Mysore 570006 Autonomous institution affiliated to Visvesvaraya Technological University DECLARATION I,Deeksha.B , USN 4JC10MBA35 a student of Master of Business Administration at Sri Jayachamarajendra College of Engineering, JSS Technical Institution Campus, Mysore, India hereby declare that this project report titled “The Impact of Empowerment on Employee Effectiveness and Employee Responsiveness” is a record of an original and independent work carried out by me during the period july to december in the 3rd semester of the course under the guidance of Mr. Girish Baga Master of Business Administration, Sri Jayachamarajendra College of Engineering, JSS Technical Institution Campus, Mysore, India submitted to Visvesvaraya Technological University, Belgaum, India, in partial fulfillment of the requirements for the award of Masters of Business Administration. I further declare that this project work and...
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...The current issue and full text archive of this journal is available at www.emeraldinsight.com/0959-6119.htm IJCHM 23,6 The effects of employee empowerment on employee job satisfaction A study on hotels in Turkey Elbeyi Pelit School of Tourism and Hotel Management, Afyon Kocatepe University, Afyonkarahisar, Turkey 784 Received 22 April 2010 Revised 31 July 2010 8 October 2010 28 December 2010 18 February 2011 Accepted 26 February 2011 ¨ ¨ ¨ Yuksel Ozturk ¨ ¸ Faculty of Tourism, Gazi University, Golbası-Ankara, Turkey, and ¨ Yalcın Arslanturk ¸ ¨ ¸ Faculty of Commerce and Tourism Education, Gazi University, Golbası-Ankara, Turkey Abstract Purpose – The main objective of this study is to determine the impact of employee empowerment on job satisfaction. To serve this purpose, empowerment is taken into consideration as two dimensions – i.e. behavioral and psychological – and the effect of employee empowerment on the level of job satisfaction was examined by taking these two dimensions into consideration as a whole and separately. Design/methodology/approach – A questionnaire was employed in order to collect data on job satisfaction as well as behavioral and psychological empowerment. The data collected were analyzed through correlation and regression analyses. The study covered 1,854 participants employed at five-star hotels in Turkey. Findings – The findings suggest that the most positive aspects related to job satisfaction are relations with the colleagues...
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...The manufacturing TQM and service quality literatures: synergistic or conflicting paradigms? Rhian Silvestro Warwick Business School, University of Warwick, Warwick, UK Introduction Although most of the exponents of TQM explicitly claim that TQM is transferable to services, the precepts and practices have been derived from the experience of consultants and practitioners in manufacturing. Both the US and Japanese “gurus” focus and address their work primarily to manufacturers, with application of TQM in services only given secondary attention. As Albrecht (Albrecht and Bradford, 1990) puts it, these contributors “were born in a manufacturing era, and they have a predominantly manufacturing mindset at their foundation”. Yet, despite its manufacturing origins, both academics and practitioners have, over the past 15 years, been concerned to apply and transfer TQM principles and practices to services. However, the inadequacy of the literature in guiding service managers and transferring the TQM principles, management tools and techniques to service environments has become a familiar theme (see for example, Albrecht and Bradford, 1990; Feigenbaum, 1988; Ghobadian and Speller, 1994). Many of the tools and techniques are quantitative and have limited application in service environments where the deliverables are often intangible, heterogeneous and their consumption and delivery simultaneous. In part no doubt to address this deficiency, the service quality literature has evolved over...
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...Report No 55 Gender and Development: Concepts and Definitions Prepared for the Department for International Development (DFID) for its gender mainstreaming intranet resource by Hazel Reeves and Sally Baden February 2000 BRIDGE (development - gender) Institute of Development Studies University of Sussex Brighton BN1 9RE, UK Tel: +44 (0) 1273 606261 Fax: +44 (0) 1273 621202 Email: bridge@ids.ac.uk Website: http://www.ids.ac.uk/bridge/ © Institute of Development Studies ISBN 1 85864 381 3 Contents 1. Introduction ........................................................................................................... 1 2. Quick Definitions ................................................................................................... 2 3. Detailed Explanations and Further Reading ....................................................... 4 Culture ..................................................................................................................... 4 Gender Analysis ...................................................................................................... 6 Gender Discrimination ............................................................................................. 7 Gender Division of Labour....................................................................................... 8 Gender Equality and Equity................................................................................... 10 Gender Mainstreaming ................
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...Micro enterprise is a low level or small business unit run on the basis of single or group ownership. Micro entrepreneurship promotes entrepreneurial potential among women. It reduces economic dependency and encourages all round development of a community. Empowerment means the process of change by which a person or a group acquire power or capability over their existence such as prosperity availability of resources, increased self-confidence and decision making power. Women empowerment refers to the complete liberation of women from socio economic dependency and impoverishment. Women empowerment leads to economic growth, poverty reduction, increased well-being, etc. Self Help Group (SHGs) based microfinance programme is a...
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...Report No 55 Gender and Development: Concepts and Definitions Prepared for the Department for International Development (DFID) for its gender mainstreaming intranet resource by Hazel Reeves and Sally Baden February 2000 BRIDGE (development - gender) Institute of Development Studies University of Sussex Brighton BN1 9RE, UK Tel: +44 (0) 1273 606261 Fax: +44 (0) 1273 621202 Email: bridge@ids.ac.uk Website: http://www.ids.ac.uk/bridge/ © Institute of Development Studies ISBN 1 85864 381 3 Contents 1. Introduction ........................................................................................................... 1 2. Quick Definitions ................................................................................................... 2 3. Detailed Explanations and Further Reading ....................................................... 4 Culture ..................................................................................................................... 4 Gender Analysis ...................................................................................................... 6 Gender Discrimination ............................................................................................. 7 Gender Division of Labour....................................................................................... 8 Gender Equality and Equity................................................................................... 10 Gender Mainstreaming ................
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...4002 - Significant conditions in Employees Empowerment: the Case of Jordanian four Star hotels د. ﻳﺤﻴﻰ ﻡﻠﺤﻢ ﺟﺎﻣﻌﺔ اﻟﻴﺮﻣﻮك اﻟﻤﻤﻠﻜﺔ اﻷردﻥﻴﺔ اﻟﻬﺎﺵﻤﻴﺔ 233 Abstract Data from 95 frontline hotel employees in 10 four star hotel in Jordan show strong association between three significant conditions (communication and information-flow, incentives, and knowledge and skill) and employee empowerment. The findings in this research suggest that communication and information-flow, incentives, knowledge and skill and autonomy among hotel service-employees may have a direct and strong impact on the empowerment of hotel service employees. These four conditions accounted for significant variation in the levels of employee empowerment in four star hotels in Jordan. Levels of empowerment seem to further impact the level of employee job satisfaction indicating a significant association. Implications for future research and for management practice are discussed. Introduction In a competitive environment in which organizations must be faster, leaner, provide better service quality, be more efficient, and more profitable, an empowered and proactive service worker is thought to be essential (Bowen and Lawer, 1992; Fulford and Enz, 1995; Bowen and Lawler, 1995). However, delegation of authority for a long period of time in the past, dominated the management field. In fact, this view changed into the “empowerment” concept as mentioned by Kocel (1998). It covers the participation...
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...developing employee empowerment and innovative job redesign programmes (40%). Recalling your workshop investigations, and with reference to relevant case studies in the literature, identify the main problems that can be expected to influence empowerment and redesign initiatives in practice (60%). INTRODUCTION The book named The Principles of Scientific Management (Taylor, 1911) is regarded as the most influential book on management because it contributed most the American business in the latest 100 years (Linzi J. Kemp 2013). However, Since World War II, especially in the western countries, every employee is aware as a unique human being meaning that each of them is different in the way of thinking and behaving especially in a multinational company and cannot be treated as a cog in a machine any more. That means the company may consider some other effective managing methods to encourage employees to have more energy and be more willing to do their jobs and have the sense of belonging within the organisation. As a result, the main purpose of this essay is to discuss the benefits and problems of introducing and exercising these two technologies of management which are empowerment and job redesign. The beginning part of the essay is to introduce these two methods including the relationship between them and why they are helpful to improve the situations triggered by scientific management to some extent. And then the existing problems during the implementing of empowerment and job redesign...
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...Terminally Ill Patients' and End of Life Care: A Multidisciplinary Concept Analysis Jennifer Thompson UTA Analysis of Theories in Nursing Nurs 5327 Ronda Mintz-Binder, RN, MSN, DNP April 19, 2014 Terminally Ill Patients' and End of Life Care: A Multidisciplinary Concept Analysis With an aging population in our country we are facing an increasing number of patients’ that are coming to the end of their lives and are presenting with terminal illness. As life expectancy increases we are seeing more and more patent that are 65 year old and older in need of end of life care. Research and medical developments have provided a vast array of treatment options available to our patients’. After patients’ have exhausted all available treatment options for their disease processes they face the reality that their life is coming to an end. Patients’ near the end choose between quality of life over quantity of life. One service available to terminal patients’ is hospice care which offers palliative care to patients’ at the end of life. Health care providers must be able to face and appropriately care for patients’ with terminal illness and end of life care. At times it may be difficult for health care providers to face or present the truth to a patient that further treatment is futile and end of life care would be appropriate. Advanced practice nurses’ will face terminal illness and it is required of them to be able to sufficiently treat, manage, and discuss end of life care with these...
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...Empowerment and Community Planning Chapter 1 Theories of Power A Survey Towards the Development of a Theory of Power Before beginning the discussion of empowerment and the development of a theory connected with it, I want to deal with a concept that is prior to empowerment—power. Power is a key concept for an understanding of processes of empowerment. The theory of empowerment that will be developed further on will draw its inspiration from an integration of two domains: from an understanding of theories of power and the use of insights drawn from these for the purposes of developing a theory of empowerment, and from an analysis of processes of empowerment. Hence, this deeper study of it will also make possible a better understanding of states of powerlessness, practices of disempowerment, and processes by which people and communities struggle for control over their lives and environments. A Brief History of Theories of Power This chapter makes no pretension to survey all the existing literature in the field of the theories of power. It begins with a historical survey of thought about power in the social sciences, relating only to the most prominent theories. Further on, a number of theories that contain elements suitable to the development of a theory of empowerment are presented in more detail. Modern thinking about power begins in the writings of Nicollò Machiavelli (The Prince, early 16th century) and Thomas Hobbes (Leviathan, mid-17th century). Their books are...
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...Tutor: Leif Sanner. Date: June 5, 2008 The impact of employee empowerment on service quality and customer satisfaction in service organizations (A Case study of Länsförsäkringar Bank AB) Silvia C. Peters: 1982-05-15. Elham Mazdarani: 1976-12-11. GROUP: 1924 ABSTRACT COURSE: Bachelor Thesis in Business Administration, 15ECTS AUTHOURS: Peters Silvia Chigozirim. Flugsnappargatan 6, 3tr. 72472, Västerås. 0737225113. SUPERVISOR: LEIF SANNER TOPIC: The impact of employee empowerment on service quality and customer satisfaction: a case study of Länsförsäkringar AB. BACKGROUND: Considering the nature of service delivery and particularly intangible-dominant services, employee empowerment becomes a very important issue to organizations producing services. In that, the customers and the employees are, engaged simultaneously in the production of the service. This inseparability is what is considered by the organization in choosing how best to serve its customers, either by the traditional method or through the empowerment approach. The inability of the management to control the service encounter makes the employees responsible for the quality of service delivered to the customers. In order for the management to trust that the employees are successful in dealing with their customers, the management has to give the employees the authority and necessary support to succeed at it, which is referred to as employee empowerment. The practice of which can directly affect the quality of services...
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...discuss the concepts of personal, interpersonal, and political empowerment, the way individuals are involved in multiple social systems. I will also discussing the macro systems response to child maltreatment sexual abuse and delinquency and compare and contrast the application of functionalism and interactionist theory to poverty. Lastly, I will discuss the role and responsibility of the human service worker in the macro environment. Personal empowerment can be defined as the power within a person. It consequences in self-confidence, which means an individual is assuming his or her responsibilities; you have enough confidence to make decisions, and you realizes that you are in a position to change. The change could be anything, it could be to seek career advancement, work on a failing relationship or to become a better parent. Personal empowerment gives a person a better sense of responsibility and holds ourselves more accountable for the things we do. It is meant to make us better individuals. Interpersonal empowerment is when a organization or a person work together to meet their targets. The combined power of the group will help all of the members to achieve their goals. Each member will contribute, understand, and support their other group members to increase their collective empowerment. Empowerment can be improved by working as one unit with other peoples of the group but not for the peoples of the community. Another meaning of interpersonal empowerment is to share...
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