...Alba Belegu ID 6668 Performance Management 5515/S SMC University Dr. Thomas Grisham January 2, 2013 Author Note Alba Belegu, Doctorate in Business Administration student, SMC University. Correspondence related to this paper should be addressed to Alba Belegu, Department of Management, American University in Kosovo, Germia Campus, 10000, Pristina, Kosovo Contact: abelegu@aukonline.org DQ # 1 State the measurement system used by your employer and recommend how it could be improved with your understanding of its management measurement systems presently. No matter the business endeavor and the industry, the environment and business entity needs to be understood. With the growth of the business, the focus shifts in leverage points and relationships with the customers, suppliers, competitors and employees (Nugent, 2003). Moreover, changes in leadership amplify the chaos created with businesses growing (Eckerson, 2005; Nugent, 2003). This has been the reality at the American University in Kosovo (AUK) wherein there has been a new management structure introduced in 2011. AUK is lacking focus, and the strategy being defined and translated into clear objectives, metrics and tasks customized to individuals, which is not enabling it to advance organization’s goals and strategies. To stabilize the current situation created as a result of new leadership structure, AUK needs to instill a business information system enabling AUK to optimize performance and achieve strategic...
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...Contents 1. Introduction 2 1.1 Background 2 1.2 Purpose 2 1.2.1 Project 2 1.2.2 Report 3 1.3 Scope 3 1.4 Methodology 4 2 Literature Review 4 2.1 My SQL 4 2.2 Business Process Management 14 2.3 Dashboard 20 2.4 Hyper Text Markup Language (HTML) 27 3 Problem Recognition 34 4 Feasible Study 35 4.1 Operational Feasibility 35 4.2 Economic Feasibility 35 4.3 Technical Feasibility 35 5 Analysis and User Requirements 36 6 Design 37 6.1 Website Design 37 6.2 Excel Design 37 7 Evaluation 38 7.1 Website 38 7.1.1 Website Strength 38 7.1.2 Website Weakness 38 7.2 Excel 39 7.2.1 Excel Strength 39 7.2.2 Excel Weakness 39 8 Recommendations 40 8.1 Recommendations for Website 40 8.2 Recommendations for Excel 40 9 Conclusion 41 10 Bibliography 42 11 Appendixs 44 1. Introduction 1.1 Background This report was written to document the work done for the Major Project entitled to Kate, Jack, Han Wei and Yao Seng in collaboration with Bedok North Secondary School (BNSS). BNSS strives to develop their students holistically through quality programs within a nurturing environments. BNSS place emphasis on their student’s character and citizenship education, inculcating sound values and building good character in their students. It is BNSS vision for their students to become leaders for the future, who are creative lifelong learners, morally upright, caring and loyal. Bedok North Secondary...
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...In The Name of Allah The Merciful Name: Mohamed Hany El-Kholy Mobile: (002) (111) 2040400. : (002) (100) 7080618. E-mail: mh.elkholy@gmail.com Gender: Male Nationality: Egyptian Birth Date: 15/11/1988 Marital status: Single Military Status: Exempted Languages: Arabic Native Language English Fluent spoken, read and write French Fair Objective Obtaining a challenging position in a respectful software house, or multinational organization in the field of information technology. Aiming to fully utilize my professional experience, academic background, and further develop my technical skills. Work Experience Etisalat Misr – Outsourced by BBI 4/2011-Present Role * System Analyst * System Analyst in Data Quality - DWH Team. * Include service quality measures in the requirement/design for all projects. * Achieve quality assurance for new and modified models. * Increase quality checks for early problems detection by keeping enhance data quality process and methodology. * Grant smooth end month/end year closing for the Finance Department. * Performing daily, weekly, and monthly statistical reports, spreadsheets and graphs that ensure the integrity of trends for vital areas of the telecom operation and KPIs that support in taking right decisions. * Checking usage and revenue trends and investigate the reasons behind any deviations or spikes...
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...indicators 7 C. Dashboards in the information age 9 D. Dashboards for disaster preparation 10 E. Dashboard Failures 11 3. CONCLUSION 12 4. REFERENCES 14 1. INTRODUCTION We are awash in data and as a result almost every organization is scrambling for metrics, key performance indicators (KPIs), scorecards, and increasing useable information to coordination complex digital enterprises, making the creation of intelligent dashboards all that much more critical. We rely primarily on quantitative data to measure the health of our organizations, identify opportunities, and to plan and anticipate the future. Despite having made great progress in the ability to gather and warehouse data, continuously analyzing, interpreting, and reviewing reports is both labor intensive and often does not communicate the numbers and information effectively. Contrary to popular myth, information cannot always speak for itself. Most organizations today spend millions of dollars to build the most robust and pristine data warehouses in the world, running on the most powerful hardware and accessed by state-of-the-art Business Intelligence software for operations. The real leap forward is allowing business systems to inform business people to make use and practical sense of ‘information’ and present it clearly to facilitate decision-making. Steady progress is being made in the ability to construct intuitive value added dashboards to the enterprises systems...
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...Healthcare products Areas of evaluation: Intranet Healthcare products: Intranet is a form of web service technology that allows for the use of software services. Intranet users are able to perform timely access to a wide variety of corporate information sources. In addition, the use of web-based applications will result in lowering costs and increasing the timeliness of the flow of information (Yen & Chu, 2001). Product 1 - Policy management software This includes the policy and procedure management distribution and acknowledgement programs. The policy and procedure enables the policy and procedure regulatory compliance, compliance training, and policy and procedure distribution. The use of this software allows for the ease of creating, revising, reviewing, and approval of policies and procedures. This eliminates the email, chains, and paper-based tracking. The software directs the policies and procedures to those that need to approve it. It tracks and reminds them on the need to review it. At a single glance, one can view the status of the policies. The intranet’s powerful search enables the nurse to find the items quickly by entering a keyword with the use of the software. The software has the ad-hoc reports, role-based access, and can be totally controlled by the compliance department (Care Converge, 2013). Product 2 – Hospital Portals: Patient Portal Software – Provider Portal Software – Member Portal Software The patient portal software allows...
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...Table of Contents 2 Abstract 3 Data Information Systems 3 Introduction 3 Executive Dashboard ______________________________________________________________ 3 Transaction Processing System ______________________________________________________ 4 Office Automation System _________________________________________________________ 4 Image 1.1 _______________________________________________________________________ 3 Table 1.1 5 Summary of Findings 5 References 7 Abstract Information systems is a vital part of a business plan. The key is to find the right information for our company. The three informaton systems we will discuss are the Executive Dashboard, Transaction Processing Systems and Office Automation Systems. Each of these systems have a distinct purpose and some are better suited for our needs than others. An executive dashboard can help us determine how sales are doing for our company. A transaction processing system will allow us to complete sales for our customers in a more efficient manner. An office automation system can be used to create any reports we may need to track finances and create invoices for our customers. The information here will help determine which is best suited for the new record store. Introduction An executive dashboard is a type of system that uses data collected from customers to generate sales reports. It can summarize...
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...Business Continuity Business continuity planning offers focus driven awareness for organizations such as Riordan. Simply defined, business continuity planning is the action of creating and implementing a plan to ensure the survival and success of an organization. The concept of business continuity has progressed in response to the changing environment. Internal dynamics influence business continuity in the sense that it will form a strong foundation for Riordan to implement long-term strategic initiatives relating to high quality standards, consumer approval, and product improvement. The focus on organizational internal dynamics and cultural considerations will help Riordan in maintaining competitiveness and risk factors in a more efficient manner and consequently, help the organization continue to succeed and thrive. To ensure a successful business continuity plan, Riordan should remain focused on continual improvement by providing innovative products. The key aspect of ensuring Riordan’s comprehensive business continuity plan is to incorporate a continuity plan that embodies the mission, vision, and goals of the organization. Internal dynamics can provide the necessary direction needed toward objectives, organizational operations, and daily functioning factors involved in the strategic planning process. Riordan’s business continuity plan will allow several processes, tools, and steps that will aid in the organizations long-term and short-term strategic plans. A business...
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...(KPI) 3 How Can Ganache Benefit From KPI Technique 3 1) Financial KPIs 4 2) Manufacturing KPIs 5 3) Customer Satisfaction 6 Performance Dashboards 6 Conclusion 7 Key Performance Indicators for Supporting Decision Making Process in Make-to-Order Manufacturing 8 Useful Key Performance Indicators for Maintenance 9 Investigation of how to implement successful KPIs for organizations 10 ROLE AND IMPORTANCE OF KEY PERFORMANCE INDICATORS MEASUREMENT 11 Seven Common KPIs for Production Monitoring Using Visual Management to Drive Productivity 12 Introduction At the time being we are at the final phases of building a new plant for our family business which is called "Ganache", this will be a major change for Ganache and its operation where it is shifting from having a small lab to a huge plant. The purpose of this planet is to have a solid base for local and regional expansions. In order for us as a management team to stay abreast with this new business model; we should increase our standards and implement some useful engineering and business techniques to monitor and evaluate our work effectively. Since our business is considered as a food business, I have selected Key Performance Indicators for Quality Control as a topic for this assignment because I believe that KPI technique is one of the most useful and effective techniques. I will give a brief summery about Ganache and its product to clarify the importance of KPIs to our family business. About Ganache Ganache...
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...Performance Digital Dashboard Devendra Singh & Heather Shendell Keller School of Management IS535- Managerial Applications of Information Technology Professor Bhupinder Sran June 13, 2011 Performance Digital Dashboard In any business structure the organizations stay focused by utilizing “organizational magnifying glass” which keeps the objectives of the company and workforce streamlined. Executives and senior management needs more than their experience and charisma to run the business effectively. To communicate key strategies clearly and concisely the management needs an information system that facilitates their effective decision making. The system need to focus on employees on activities and tasks that best suits the organization’s strategies and mission statement. The system should be able to measure performance, align efforts of the employees and reward the contributions of employees which will steer the organization in the dame direction cohesively and lead to same destination. In current fast paced environment all the organizations need a performance dashboard to interpret the organizations strategy into a strong business strategy which measures all metrics, initiatives, and tasks which will customize into a fast paced entity and individualized organization. The dashboard provides accurate, timely information and insights that enables the management to improve decision making, optimizing processes and execute the plan proactively. In...
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...CASE STUDY #1 “What’s the Buzz on Smart Grids?” Reyes, Mhara Fhe P. Llano, Jeffrey D. Gabriel, Dianne Nicole G. Mendoza, Nevi D. Lipalam, John Bryan G. GROUP 3 SUMMARY: The United States is outdated and inefficient in terms of their electricity infrastructure. The grid provides no information about how the customers are using that energy, making it difficult to develop more efficient approaches to distribution. Smart grid enables information to flow back and forth between electric power providers and individual households to allow both consumers and energy companies to make more intelligent decisions regarding energy consumptions, and that’s why smart grid reduce costs, save energy and increase reliability. Information from smart grids would show utilities when to raise prices when demand is high or lower when demand lessens. If the Smart grid is implemented nationwide 5 to 15 percent in energy consumption will decrease. Smart grids is their ability to detect sources of power outages more quickly and precisely at the individual household level. In order to manage the smart grid it requires technology like network and switches for power management, sensors and monitoring devices to track the usage of energy and their distribution trends also systems linked to programmable appliances to run them when energy is least costly.SmartGridCity in Boulder, Colorado are attracting attention because of power flowing from a small number of power plants, the smart grid will...
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...VISUAL ANALYTICS PROJECT (OPIM 5501) Project Report on FUTURE OF CARS Team 3 Project 2 Members: Ankit Agrawal Mownika Chalichama Phanindra Musunuri Long Phan 1. INTRODUCTION AND DATA Future of Cars visualization project shows the story to predict the future generation of cars. Ten years from now, in 2025, cars will be different, the drivers will be different, the market will be different, and the producers will certainly be different. The team believe that these changes will affect billions of people – from soccer moms to automotive executives, from taxi drivers to investment bankers. The data tells us that consumers are demanding greener, safer, more convenient and affordable cars. Most of these new consumers will come from emerging markets like China and India. Consequently, new trends will force car producers to modernize their supply chain, become more competitive and make lighter cars. Moreover, technology will play a huge part in changing the overall automotive landscape. Self-driving cars, car-cab services (Uber, Lyft, etc.), car pooling and the Internet of Cars all seemed like science-fiction will not remain not so long ago. Now many of them have become reality. There were a lot of data available online since countless research is being carried on cars. Major data source was data.gov for example, the website had an entire section on transportation data. Unsurprisingly, cleaning the data took a lot of time. Most of the data came from many different...
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...The Strategic Center Firm (SCF) Kaplan University Leticia Butler IT-521: Decision Support Systems Professor Desiree Depriest Date Submitted: 7/23/2013 Executive Summary As one of the largest providers of outsourcing, collaborating opportunities firms, and newly appointed Strategic Center Firm. The organization must become the foundation for all network structures. This will require the company to operate globally. Contingent upon the case study provided by the CEO, we would begin an aggressive proposal to design and implement a DSS. The DSS will create cooperative and collaborative relationships with all shareholding companies globally. This design will include implementation of tools, application, data warehousing, and current DSS available. There are solid recommendations with justifications of current market products. The experience I have as a technical analyst will be present, showing my knowledge and understanding of technology requirements; integrate them into this proposal for the CEO, which supports the objective of this project. The components chosen will support current and future initiatives of the organization. There have been logical assumptions declared based on the objective of the case study that will bring global success to this organization. The Challenge The challenge as the new Strategic Center Firm (SCF), we must be the foundation for all the network’s structures. We must build a decision support structure that...
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...company in the greater Chicago area. The company has been around for some time and often experiences difficulty understanding which information system they should use so the company can grow. In table 1 below, a synopsis of the information systems is available to show the company which systems are best to help their company thrive. Type of System Function Example Functional Area IS Supports the activities within a specific area System for processing payroll functional area Office Automation System Supports daily work activities of individuals and groups Microsoft Office Management Information System Produces reports summarized from transaction data, usually in one functional area Report total sales for each customer Executive Dashboard Presents structure; summarized information about aspects of business important to executives Status of sales by product Supply Chain Management Manages flows of products, services and information among organizations Wal-Mart Retail Link system connecting to Wal-Mart Table 1 (Rainer & Cegilksi, 2011, p. 3) Information systems explained 1. Function area IS located in table 1 shows how it could benefit the company, but may need a more detailed explanation than the example given. This information system can be beneficial to middle and lower-level managers because it can summarize data...
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...MANAGING INFORMATION A critical evaluation of the importance & impact of Information & Knowledge Management systems, with an in-depth focus on relevant organizational issues. ------------------------------------------------- Course: LSBF - Online MBA - Module: Managing Information ------------------------------------------------- Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470) 1. AN INTRODUCTION TO INFORMATION MANAGEMENT “Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce. Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies. In 2005, U.S. firms alone spent...
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...Week1 Problemk, Behind every decision you make there’s a problem you’re trying to solve. Objectives, After you have a better definition of your problem, now it’s time to get crystal-clear aboutwhat you’re trying to accomplish with your decision Alternatives, u have a well-defined problem and clear objectives, it’s time to finally assess your alternatives and decide, right? Not so fast! First, we should generate alternatives — expand and explore possibilities Consequences, Now comes the time to finally start assessing the merits of each of the alternatives you considered. And the primary way of doing this is by evaluating the consequences of each choice. Tradeoffs If you got this far without a solution, it’s probably because your decision is really tricky. It also means that it has conflicting objectives — and that you’ll need to consider some hard tradeoffs between them. Week 3 Data Quality Issues When transferring data from one program to another (ie from Excel to Access), you need to consider the following: * Uniformity (data has transferred in the same manner for all records in a file). * Version (ensure format of original data and variables has not changed when data was transformed). * Completeness check (all records are transferred in the file). * Conformity check (does data look right?). * Spot check (trace some records back to their source file eg. 10 random records to see they have transferred correctly). Cleaning Data One of first and...
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