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A Critical Evaluation of the Importance & Impact of Information & Knowledge Management Systems

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MANAGING INFORMATION
A critical evaluation of the importance & impact of Information & Knowledge
Management systems, with an in-depth focus on relevant organizational issues.
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Course: LSBF - Online MBA - Module: Managing Information
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Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470)
1. AN INTRODUCTION TO INFORMATION MANAGEMENT

“Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation

Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce.

Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies. In 2005, U.S. firms alone spent nearly $1.8 trillion on IT and telecommunications equipment and software. In 2011 worldwide spending on IT by companies is proving surprisingly resilient given the circumstances, according to a new forecast by the market research firm Gartner. The firm expects overall tech spending to grow by 7.1% this year, representing an upward revision from a previous forecast of 5.6%. In dollar terms

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