...BUSINESS Assignment #1 Five Guys Burgers and Fries: Ingredients for Success By Ignatius B. Perry Sr Presented to Professor Lundondo Mumeka Five Guys Burgers and Fries: Ingredients for Success Introduction What if you woke up one day and said I would like to make the very best hamburger there is. In your mind you said I don’t want to be like McDonald, Burger King, Wendy’s or any other hamburger maker that is out there. You decided that you didn’t want to people to have the ‘normal” experience of going to a fast food restaurant when they cam into your hamburger shop. Not only that you didn’t want your customers to be confused with tons of choices on your menu. So instead you would keep it very simple and be the most customer friendly establishment out of all burger joints there where. If this was you then you would be the owner and visionary behind the restaurant know as Five Guys. We will take a look at what set the Five Guys restaurant apart from the other fast food chains. We will look at the values of the food chain and how they are still growing strong today just like when they first started. We will look at a few of the factors that have made Five Guys so successful and it’s effect on an all ready crowded market. We will look at the company’s ethical and social practices and see how it affected its success. Factual Analysis Five Guy’s philosophy sets apart from other fast food chains because of their ideal burgers. “Five Guys goal is to sell the best...
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...Five Guys Burgers and Fries: Ingredients for Success Contemporary Business 508 July 21, 2012 Five Guys Burgers and Fries: Ingredients for Success By sticking to the basic philosophy of keeping it simple, Jerry Murrell, original owner of Five Guys Burgers and Fries, has grown a small family business to one of the largest and fastest growing franchise in America. “Sell a really good, juicy burger on a fresh bun. Make perfect French fries. Don’t cut corners.” That’s been the business plan since Jerry Murrell and his sons opened their first store location in 1986. (Welch, 2010, p. 76) This philosophy is different from competitors who rely on gimmicks and advertisements to entice customers. It is not unusual for competing fast food chains such as McDonalds, Burger King and Wendy’s to introduce new menu items. The new menu item may establish a permanent presence on the menu or disappear, never to be heard of again, shortly after the introductory period. The life span of the new item, unfortunately, is determined by customer response. These chains cater to our wants, our desires and our convenience. In the words of Burger King – “have it your way”. Most of us have experienced at least one of these chains, if not all, and can attest that the customer experience with food quality, facility and service often varies by location. Then there is Five Guys Burgers and Fries with a philosophy that has not changed since the day it opened. ...
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...Five Guys Simply Done Success INSERT YOUR PROFESSORS NAME HERE BUS508 Assignments and Rubrics January 28, 2012 Five Guys Simply Done Success The Five Guys phenomena is simple and true by never cutting corners, letting the products speak for itself, never over delivering but let customers spread the word of their goodness and hiring a well trained staff (White, 2009). The founder of Five Guys developed these strategies in each of the initial five stores. The same strategy would be used subsequently in all of the 200 company stores and the 839 franchise stores in the United States and Canada (Burke, 2012). In each of the 1000+ stores the menu is the same, burgers are made fresh daily, French fries cut daily featuring the name of the farm that grows the potatoes, and a kosher hot dog. The only menu choice a customer might have is what they want on their burger. Murrell decided that a simple menu of food made perfectly was the key to their success (Welch, & Murrell, 2010). Too many menu items would result in employees not making something right, followed by negative press eventually putting them out of business. Sticking to the basics has taken the chain on a path of success which has garnered them a market share of $1.1 billion dollar of a total $2.2 billion dollar industry in the “better burger” market (Burke, 2012). Simply making burgers has proven to be the best investment made by Jerry Murrell as a means of keeping his...
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...in the future. One of the most well known fast-food chains, Five Guys Burgers and Fries, started its business in 1986 in Arlington, Virginia. Jerry Murrell and his sons opened four other locations over the next 13 years. As years went on, Five Guys started to franchise. Now, they have more than 1000 stores with approximately $483 million sales as of 2009 (Five Guys, 2012). The reason why Five Guys is growing so much is because it has philosophies that set it apart from other fast-food chains, such as, their recipe, and quality and customer. The Company has had strong business philosophies since its origin. Two of the main ideas that separate Five Guys from its competitor are its quality and recipe. Aside from their juicy hamburgers and fries which appealed to the masses; Five Guys also have a unique recipe and fresh marketing tactics to appeal to the market. The recipe in itself differentiates the product from that of its competitors; the major ones being McDonalds; Wendy’s and Burger King. The company does not serve frozen or dehydrated products to customers which sets its taste apart from the other companies' products (Inc, 2013). Today, it is showing everywhere how frozen food are unhealthy and should not be consumed. The company also makes their fries from real potatoes that make the taste better and healthier. Therefore, people who care about eating healthy and fresher food prefer to go to Five Guys to eat. Besides this, the company sells burgers; only what they...
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...Assignment 1: Five Guys Burgers and Fries Strayer University BUS508, Summer 2013 Abstract A successful entrepreneur must have balance: be courageous, without being reckless, be humble enough to learn from mistakes and acknowledge them, be tenacious and passionate, but be grounded and intuitive enough to foresee a disaster, be creative and flexible, but be organized and conscious of limitation. They must also plan, but be open to unforeseen opportunities, invest in employees, but also hold them accountable (Lambing & Kuelh, 1997). Jerry Murrell, the founder and chief executive officer of Five Guys Burgers and Fries, along with his wife and five sons, have acquired such balance and have become the fastest growing chain in the food industry, according to the research firm, Technomic (Boone & Kurtz, 2012). Just this month, the booming chain opened a new location that seats 300 people in London, and anticipates four more stores in the U.K. by 2014 (Weise, 2011). What is truly amazing is that such a large family can sustain such balance while running a business together. Perhaps it started with a simple, balanced business philosophy and consistent values. Philosophy and Values The matriarch of Five Guys Burgers and Fries, Jerry Murrell, realized that the only way to compete with the huge, established fast food chains like McDonald’s and Burger King was to concentrate all of their efforts and money on a quality product and customer service (Wiley...
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...Five Guys Burger and Fries Restaurant Five Guys Burgers and Fries restaurant started as a 1 restaurant operation located in Arlington Virginia. As an alternative to college Jerry Murrell decided he would build a family business that his sons would help run. He then told his two older sons if they opted not to go to college he would use their college money and put it towards a business and they would stay behind to build and help run the business. His sons agreed. The two younger sons also joined the family business and in 1986 Five Guys Burgers and Fries restaurant was launched. (Monte 2012) Although not the least expensive burgers in town Jerry Murrell, his wife and their sons were determined to create a place where people can go and have good home made to order burgers and fries. They set themselves apart from traditional fast food burger restaurants such as McDonalds and Burger King by not cutting corners and using the best and the freshest ingredients. Good high quality meats are always used to make burgers and put between daily fresh baked buns and lots of topping. Their hand made fries are cut from fresh patatoes cooked fresh every day. Nothing on the menu starts out frozen. Making these good dishes would not only put smiles on their customer's faces but keep them as returning customers time after time with family and friends. Their customers would become the advertisment for Five Guys. The Murrell family were believers in the keep it simple approach to...
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...Five Guys: An Honest Business Built on Simplicity Reyna Haynes-Smith Professor Barry Adkins Contemporary Business BUS 508 October 19, 2012 Food. It’s a major topic of discussion today. What’s healthy, what’s not. What’s filling, what’s worth the money. There are many factors that contribute to the reason consumers choose one business over another. Most choose fast food options because they don’t have the time for a sit down meal. Time is short and many want a meal that is filling but also want something healthy. Enter Five Guys Burgers and Fries. Five Guys was founded in 1986 by Jerry and Janie Murrell in Washington DC. They wanted to give their sons the opportunity to either build a business or go to college. The business route won and the family opened a carry out burger joint in Alexandria, VA. Their premise was to concentrate on the quality of their product and the satisfaction of their customer. From that a simple yet beneficial business was born. The “Keep it simple” mindset has brought Five Guys tremendous success. “Now, over 20 years after Five Guys first opened, there are over 1,000 locations nationwide and over 1500 units in development. Five Guys continues to receive media attention and has grown a cult-like following around the world”. Five Guys took many years to perfect their business practices. Many of their practices differed from those of other businesses...
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...Determine how Five Guys’ philosophy sets it apart from other fast-food chains. No advertising is needed other than word of mouth for this all-American burger restaurant. I know from my own experience with Five Guys' how true this is. Going from a small town in West Virginia to Northern Virginia, all I heard was that I had to try a Five Guys' burger because there was nothing else like it. I had the luxury of going to one of the original store in Old Town Alexandria , VA. I did not think there was anything special about this restaurant since I had never heard or seen any advertising. Once in the door, I saw the walls covered in articles about how delicious Five Guys' top rated burgers were. At first it was odd to see the boxes of Idaho potatoes lining the window, and seeing the clean, simple décor of the restaurant and did not see what all the hype was about. Then, the simple menu of hamburger, cheeseburger, bacon burger, bacon cheeseburger, fries, grilled cheese or kosher hotdog did not gain my confidence, but after waiting several minutes, the burger came and with the first bite I understood what all the hype was about. From that first experience, my husband and I walked away with two certain things about Five Guys' burgers: 1. everyone that came to visit from out of town had to try a Five Guys' burger before they left and 2. one order of fries is all you need to order for a family of four. Just from my first time experience alone, one can see how Five Guys' philosophy of fresh...
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...ENTREPRENURIAL LEADERSHIP The Five Guys Story Jeanne M. Catalano Strayer University Authors Note This paper was prepared for Bus 508 Contemporary Business Taught by Professor Dr. Nayak Passion, creativity, and the desire for the Benjamin ignites the flame in which entrepreneurship grows. One such man, Jerry Murrell gave his kids an option: college or run a business, and thus, Five Guys and a Burger was formed in Arlington, Virginia. (Boone, 2012, p. 78). Like all other small businesses’, Jerry faced obstacles such as competition, supply and demand, and capturing market share all while trying to maintain an ethical and socially responsible business. Jerry has maintained this success by following one simple recipe for success: burger and fries (“Five Reasons,” 2010). This simple concept along with his 5 rules of the business: best salesman is the customer, every position has ownership, know what your good at and stick to it, quality is everything, and employee incentives has catapulted Five Guys into over 16 years of business. (“Five Reasons,” 2010). Since 1986, despite the recession, the beef crisis, and competition, Five Guys have not only sustained their business but have almost doubled in size. Over the years, Jerry has stood by his original value to just sell burgers and fries and execute it well (Joiner, 2012). His philosophies have remained strong and his success can be attributed to three main factors: Product specialization, human resources, and branding...
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...Entrepreneurial Leadership BUS508 25 July 2013 Determine how Five Guys’ philosophy sets it apart from other fast-food chains. “Do you want to flip burgers your whole life!” How many times has a parent said this? Even though this is usually said out of sarcasm this line of work has been very good for the Murrells. The founder and owner of Five Guys Burgers and Fries Jerry Murrell started with a business plan of keeping their business limited and simple and sticking by his philosophy of providing a quality product at a reasonable price in a clean environment. Five guys spends the most out of its competers to product a quality product. When Jerry Murrell began franchising he was just a small burger operation with an almost cultish following in Northern Virginia. Today, the business is, by some, estimated heading in the direction of the $1 billion in value mark. Analyze the original values of the start-up company and how it remains strong today. During the early years the Murrells’ worked long and hard to prefect their product. And to this day Five Guys serves up made-to-order burgers with beef that’s never frozen and absurdly large servings of hand-cut fries. Murrell stated that each topping was a family decision and something that was taken very serious. Having accomplished creating a successful product the Murrells now focus on maintaining this quality by paying attention to detail. One way that the Murrells ensure that the product quality is maintained is by writing...
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...2012: Good Guy, Bad Guy and the American President Md. Mahmudul Hoque1 Figure 1: 2012 by Ronald Emmerich (2009) The media has substituted them for the older world. Even if we should wish to recover that older world we can do it only by an intensive study of the ways in which the media have swallowed it. -Marshall McLuhan (Sontag, 1977) Introduction ‘2012’- a film by Ronald Emmerich Hollywood's reigning king of catastrophe (Kois, November 13, 2009), came into public on 13th November 2009 with a view to making the audience experience the end of the world. While 2012 enthusiasts point to Nostradamus’ Lost Book, Bible codes, the WebBot computer project, the Hopi and Cherokee Indians, the I Ching (Chinese Book of Changes) and Mother Shipton to 1 Md. Mahmudul Hoque is an alumnus (Batch-54) of the Department of International Relations at the University of Dhaka. He is currently working as an Assistant Commissioner and Executive Magistrate to the Government of People’s Republic of Bangladesh. He can be reached at mhmoni24@yahoo.com Page 1 of 8 support their theory, it all ultimately goes back to the Mayans. The theory suggests that the world shall come to an end on December 21, 2012 through a mega natural disaster (Hitchcock, 2009). Ronald utilized this fashionable chronicle as the plot of the movie, and came out immensely successful to draw the interest of the audiences across the world. The character of the American President played by Danny Glover ...
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...1. Determine how Five Guys’ philosophy set it apart from other fast-food chains. In a world full of business competition , when a business comes into fruition, it needs to find a way that sets them aside from the competitors. Five guys from the beginning, their philosophy was to keep it simple with a small town feel and use high quality foods. They use all fresh meat, not frozen, cook their foods in peanut oil and the food is made while you wait. Unlike their competitors, they grill their burgers versus using a microwave and no use any of chemical substitutions to lower the calories. As part of their business plan, they have kept everything from their décor to the way the food is cooked, mirroring in each location. Consistency is one of their key factors for success. According to the owners, there are 250,000 ways to have a burger with all the different freshly made toppings. They do not deviate from burgers and fries by choosing not to add other foods to the menu . They have simple beliefs and do not invest much money in advertising or commercial ads. Their values are based on satisfying the customer and employees and serving the best food as they can reinvest the money into the good quality food they buy. 2 Analyze the original values for the start-up company and how it remains strong today. When their first son decided not to go college, they decided a way to keep their son home and employed . Unable to get any bank funding, they used the dedicated...
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...Janie Murrell’s four sons. Soon thereafter Five Guys Burgers and Fries was born. The Murrell family opened the restaurant in Arlington, Virginia in 1986, quickly becoming an institution in the area. From 1986-2001 the Murrell family business went from one location to five in the Washington – DC metropolitan area. In 2003 the Murrell’s decided to give franchise opportunities and have exploded nationally, becoming America’s Fastest Growing Fast-Food Chain. In this analysis I will determine the Five Guys philosophy and differentiating factors from its competitors. I will also analyze the firm’s original values, and other factors that have contributed to its explosive success as a start-up and over the last 10 years. The Philosophy and Original Values The philosophy of Five Guys Burgers and Fries has been to “sell a really good, juicy burger on a fresh bun. Make perfect French fries. Don't cut corners. (Welch)” Five guys competes in what is known as the fast-casual restaurant market. This is a mix of the traditional fast-food / quick service restaurant like McDonalds and more casual dining entities such as Applebees. By focusing on quality as a primary driver rather than speed it creates a sub-set within the restaurant industry. Five Guys has a very a limited menu and focuses its attention towards creating the highest quality burgers and fries at a reasonable price point. Jerry Murrell, founder, chief executive and father of the “Five Guys” is committed to nothing less than the best...
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...Five Guys Burgers and Fries Restaurant Five guys burgers and fries is one of the most successful stories in the United States , they started the business in Arlington, Virginia in 1986. During the time, Jerry Murrel children said, "that they were not going to go to the college", their parents used their college funds and tried to get help from the bank but the bank refused to give them the money for their business, so they opened small hamburger take-out-shop by renting a place nobody else wanted to rent. They found a location that was unfavorable because of the awful location and lack of parking. They called their business " Five guys burgers and fries " regarding to Janie and Jerry Murrel family since they had five sons. They started the business with a simple business plan, it was according to Jerry Murrel's word "sell a really good, juicy burger on a fresh bun , make perfect French fries, don't cut the corner ", they did that although they had to pay high prices for their materials, so they were buying the best meat, using a high quality famous local bakery , using 100 percent peanut oil which cost five time as much as the oil other burger restaurants were using, and buying the potatoes from Northern Idaho where they grow more slowly and because of the weather condition grow solid and tasty in comparison to other restaurants that they buy the regular potatoes from California and Florida; not that the latest two are bad but it is a lot cheaper to buy from those two states...
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...Manhood and its Manliness vs Your Basic Guy It has been known guys have a different point of view than a girl, but do guys really have to go past the limit of certain things to get through it all? In Dave Barry’s essay he states many things saying guys like neat stuff and like taking on pointless challenges. His tone is also in a joking matter for his essay, meaning not everything he says is serious. It’s probably there for comedy relief. Many of the things he says may be true but this doesn’t account for every guy out there. Though it might have happen sometime in a guy’s life doesn’t really mean it’s every day in their life. In his essay he has it broken down into three sections stating guys like neat stuff, really pointless challenges and do not have a moral code of some sort. Guys liking neat things doesn’t really mean like something that is clean like he states. It’s more mechanical base for most guys but there are some guys fascinated by other things than just cars and technology. Some can be interested in art, food, read and much more. That is a bias thing that most people think that guys find neat. When coming to challenges guys don’t back down from one any matter how stupid or meaningless it is. They like to be first or like to prove they are better than others. Yes, there will be some guys out there doing pointless challenges that make no sense at all. Though there are some challenges out there that guys would take seriously and try their best to do well at. For...
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