...Barna`s claims that language, nonverbal communication and high anxiety are stumbling blocks in intercultural communication are supported by experience. As we all know intercultural communication can be very stressful and create uncomfortable moments, when someone speaks to a person from a different cultural without knowing or able to speak the same language, sometimes can make things more difficult and could end up creating problems because the other person didn`t not understand what they meant. In today`s society people don`t need to leave there house or go a day without speaking to a person from another country, so is very easy to live this experience in a daily basis. In the essay “Intercultural Communication Stumbling Blocks” LaRay M. Barna identified the different stumbling blocks that create barriers in cross-cultural communication. Barna`s claim that language, nonverbal sing and high anxiety are stumbling blocks in intercultural communication are supported by experience. Barna claims in her essay “that language is one of problems people can find in intercultural communication, since language is the most important communication problem that we seem to have the most” (69). For example, in the essay called mother tongue by Amy Tan she mentions her mother and said “how some people would understand 50% of her English and some people would understand more, but she said that she understood her mother perfectly fine” (48). Another example, I have is when I used to work as a furniture...
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...Turnitin Originality Score: 7% Abstract Managers who take time to become familiar with the basic cultural beliefs of a patient foster an environment of mutual respect and consideration. Cross cultural communication can enhance patient-provider relationships and improve quality of care outcomes. Cultural unfamiliarity hinders autonomy of the patient and threatens an optimum level of care health care professionals are sworn to strive towards. Language barriers and mediated conversations hinder communication and foster an environment filled with confusion and apprehension. This essay reviews a scenario featuring a health care team’s disregard for communication barriers and its impact on an Iranian man diagnosed with cancer. Recommendations are offered on traditional American College of Healthcare Executives (ACHE) approaches to cross cultural medicine as they apply to this scenario. The ultimate objective is for health care providers and administrators to be aware of the possible impacts elicited by the lack of attention to language barriers and to provide approaches to combat these obstructions of quality health care. Keywords: cross-cultural medicine, cultural miscommunication, cultural awareness Lost in Translation Hospitals in the United States are not restricted to serving a single language population or culture. Many medical professionals consider cultural barriers a hindrance and do not make time to familiarize themselves with other cultures before providing...
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...issues in communication theory is the importance of purpose in communicating your ideas. In order to communicate effectively in English speaking culture you need to have purpose. This means that you need to be clear about your reason for communicating and organise the message to achieve your purpose. Usage of communication channels to the best advantage. For example are you communicating via email or more formal written channels, over the telephone, or face to face? And recognise that your non-verbal communication may be contradicting what you are actually saying, and finally give your receivers the opportunity to respond, so that you can see whether they have understood your message. Cross-cultural communication tries to bring together such a relatively unrelated areas and establishment area of communication. Its core is to establish and understand how people from different cultures communicate with each other. Its aim is to produce some guidelines with which people from different cultures can better communicate with each other. The key to effective cross-cultural communication is knowledge. It is essential that people understand the potential problems of cross-cultural communication and make a conscious effort to overcome these problems. And it is important to assume that one’s efforts will not always be successful, and adjust one’s behaviour appropriately. This essay will discuss the importance of the issues and problems concerning the effectiveness of cross-cultural communication...
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...Topic Review: General Management Effective cross-cultural management has to be grounded in a detailed knowledge of individual cultures. Discuss using examples from two multinational companies. I/ Introduction: In times of rapid globalisation and economic development growth, the environment of business has become more and more complicated as a huge number of firms want to globally expand their businesses. Subsequently, the managerial implications of cross-cultural management is the challenge of this development. As Abbe (2007) states, cross-cultural leadership has developed as a way to understand leaders who work in the global markets. Culture is the “software of mind” that can influence people’s patterns of thinking and behaving. (Hofstede, 1997). Referring to a work of He and Liu (2010), different characteristics of culture result in thinking, understanding and communication diversity. These diversities more or less make organisational development and management difficult. Therefore, multicultural managers should create cross-cultural training in their companies in order to increase effectiveness across culture. This essay will be discussing whether effective cross-cultural management has to be grounded in a detailed knowledge of individual cultures with examples of two multinational companies: Wal-Mart and Alfa Laval. II/ The Debate on Cross-Cultural Management: Globalisation has increased the awareness of consumers, and made nations more inter-dependent. In...
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...& PRACTICE RESEARCH ESSAY Q2: According to Fells (2012, p.207) “As a negotiation unfolds, it is easy to attribute any behaviour, particularly behaviour that is different to your own, to culture and so ignore the many similarities”. Consider this statement with reference to contemporary research on cross-cultural negotiation and use examples to illustrate your analysis Introduction: Former President and charismatic leader of the United States John F. Kennedy once stated that, “We cannot negotiate with people who say what's mine is mine and what's yours is negotiable” (Kennedy, 1961). This timeless quotation epitomizes and typifies in essence what can commonly be regarded as cooperative negotiation. Formally, the term negotiation is commonly defined as two or more parties or groups deliberating amongst each other endeavoring to achieve a decisive result, which is mutually beneficial for both entities. When considering the process of negotiation across contrasting geographic locations or countries, negotiators have to understand the repercussions which heterogeneous cultures have in the final outcome of a potential deliberation. Culture is defined as the ‘unwritten rules of society’ (Hofstede et al, 2010) and most typically refers to those characteristics or values, which are unconsciously embedded in a large group of citizens through the ongoing processes of tradition and various forms of education. Understanding the pertinence of cultural differences and the significance...
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...issues in communication theory is the importance of purpose in communicating your ideas. In order to communicate effectively in English speaking culture you need to have purpose. This means that you need to be clear about your reason for communicating and organise the message to achieve your purpose. Usage of communication channels to the best advantage. For example are you communicating via email or more formal written channels, over the telephone, or face to face? And recognise that your non-verbal communication may be contradicting what you are actually saying, and finally give your receivers the opportunity to respond, so that you can see whether they have understood your message. Cross-cultural communication tries to bring together such a relatively unrelated areas and establishment area of communication. Its core is to establish and understand how people from different cultures communicate with each other. Its aim is to produce some guidelines with which people from different cultures can better communicate with each other. The key to effective cross-cultural communication is knowledge. It is essential that people understand the potential problems of cross-cultural communication and make a conscious effort to overcome these problems. And it is important to assume that one’s efforts will not always be successful, and adjust one’s behaviour appropriately. This essay will discuss the importance of the issues and problems concerning the effectiveness of cross-cultural communication...
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...this another day! Let us agree that you have decided it is about how a manager should manage a team of staff from different cultural backgrounds. We will not concern ourselves today where exactly you search and find your information. It could be books, newspapers, journals, reports, blogs, Google etc. etc. Again we will cover this another day! You have searched various places and come up with a variety of material. Here are 6 examples for you to compare and contrast. 1. Cross-cultural communication http://en.wikipedia.org/wiki/Cross-cultural_communication 2. Quality management : a cross-cultural perspective http://www.emeraldinsight.com/Insight/viewContentItem.do;jsessionid=4E6779B84E7B9FB1689E81123174751F?contentType=Article&contentId=1786448 3. Cross-cultural training: Learning to make the most of increasing internationalisation http://www.ft.com/cms/s/2/300d8cea-c1f4-11d9-866a-00000e2511c8.html 4. Managing cross-cultural differences http://www.1000ventures.com/ten3_operations/customized/cross-cultural_differences_china-us.html 5. Anthropologists in cross-cultural management (Culture Matters) http://culturematters.wordpress.com/2009/02/28/anthropologists-in-cross-cultural-management/ 6. Handbook of cross-cultural : social behavior and applications http://books.google.co.uk/books?id=Z0L7dwJKel8C&pg=PA380&dq=multicultural+communication+management&lr=&as_brr=1&ei=NAnCSoDaG4eSNaKJ8fAD&client=firefox-a#v=onepage&q=multicultural%20communication%20management&f=false ...
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...Running Head: DECISION MAKING STYLES AND CROSS CULTURE Decision Making Styles and Cross Cultural Misunderstanding Name: University: Course: Tutor: Date: Abstract In an organizational setting, the employees might be of different cultures and therefore have different values. This is likely to bring about a clash in the operations in an organization. Managers normally have difficulties in making decisions based on the fact that those decisions mar rub a certain culture the wrong way. This Essay looks at the ways in which cultural differences could impact decision making in an organizational setting. It also determines whether there are any ways in which this cultural difference can be exploited for the benefit of the organization. These cultural differences do affect the company’s decision making process and therefore slows down business activities that depend on decision making in order to run. This is a great challenge in a business environment and might bring the performance of a business to a halt. This essay therefore looks into ways in which this challenge can be minimized. The distinct cultural differences between employees of an organization play out in the day to day running of the organization. These cultural differences may be in the form of dressing, values upheld, punctuality, overtime working, teamwork, etc. For example, we look at the Russian managers and the Chinese managers. Chinese managers are...
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...the right materials. We will cover how you would do this another day! Let us agree that you have decided it is about how a manager should manage a team of staff from different cultural backgrounds. We will not concern ourselves today where exactly you search and find your information. It could be books, newspapers, journals, reports, blogs, Google etc. etc. Again we will cover this another day! You have searched various places and come up with a variety of material. Here are 6 examples for you to compare and contrast. 1. Cross-cultural communication http://en.wikipedia.org/wiki/Cross-cultural_communication 2. Quality management : a cross-cultural perspective http://www.emeraldinsight.com/Insight/viewContentItem.do;jsessionid=4E6779B84E7B9FB1689E81123174751F?contentType=Article&contentId=1786448 3. Cross-cultural training: Learning to make the most of increasing internationalisation http://www.ft.com/cms/s/2/300d8cea-c1f4-11d9-866a-00000e2511c8.html 4. Managing cross-cultural differences http://www.1000ventures.com/ten3_operations/customized/cross-cultural_differences_china-us.html 5. Anthropologists in cross-cultural management (Culture Matters) http://culturematters.wordpress.com/2009/02/28/anthropologists-in-cross-cultural-management/ 6. Handbook of cross-cultural : social behavior and applications...
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... Mass Communication Research Subject code: SM 312 Lecturers: Kenneth Teo Student ID: 1000922384 Topic : Benefits of learning intercultural communication to university student. Chapter 1 Introduction Background of the Study Anthropologist Edward T. Hall is the founder of intercultural communication during the 1951-1955 when he was at the Foreign Service Institute of the U.S. Department of States. The scholarly field of intercultural communication was then mainly advanced by university-based scholars of communication in the United States and Japan, and in other countries. The development of intercultural communication in the U.S. and Japan is analyzed here. Intercultural communication is one of the most important communications and also a structure of global communication as the world today is characterized by an ever growing number of contacts resulting in communication between people with different linguistic and cultural backgrounds. This communication takes place because of contacts within the areas of business, military cooperation, science, education, mass media, entertainment, tourism but also because of immigration brought about by labour scarcity or political conflicts. Hence, there is communication which needs to be as constructive as possible, without misunderstandings and breakdowns. It is to belief that study on the nature of linguistic and cultural similarities...
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...Intercultural communication has been practiced for as long as mankind has existed. It is simply communicating across different tribes, different parts of the world, different language, and different ways of communication non-verbal – better defined – across different cultures. But when does one’s culture stop being an excuse for doing something that has always been done, and when does national culture matter? Culture: To be able to define the concept ’’culture’’ you have to be aware of the basic norms which you take for granted in your own behavior. You express culture in symbolic forms, whether you have a cross around your neck or a headscarf on your head. It is the result of a learning process through life, and it forms your values, behavior, ideas, ways of communicating (verbal and non-verbal) and simply the rules you are living by – all your do’s and don’ts . Take a look at the article ‘’given all we know of whales, why resume the slaughter?’’ from The Guardian Online, April 6, 2010 by Paola Calalieri, it suggests that ‘’we now live in globalized times’’ but even though we have made it more easy to communicate (Internet etc.) & to travel across borders, the borders are still there, meaning the culture is still different within each border. Many international organizations have tried, and some succeeded, to introduce international laws, like the WTO (World Trade Organization), NGO (Non-Governmental Organization) and the Human Right Organization; also there is...
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...Managing cross-cultural staff." ABSTRACT Cross-cultural communication in business is a feature of study that looks at how people from dissimilar backgrounds converse, in comparable and different ways among themselves, and how they handle to communicate crosswise with cultures. In this investigation we will try to find which are the problems and what ways can we find in order to manage better employees from around the world. The plan of the essay is to expand a better understanding of the key points that control cross-cultural communication and international staff managing . 1. INTRODUCTION Anthropology includes all aspects of human behaviors and ideas. Anthropologists study diverse cultures to be more compliant and accommodating, more appreciative and to improve our own culture. Culture influences the business setting and management practices of a country and helps appreciate the differences between countries, it is difficult to determine and shows significant dissimilarity inside a country .A cultural approach does not accommodate transform and tends towards stereotypes. Besides every country has its own position of competitive improvement in its politico-economic ,industrial relations ,training and other requirements for firms and workers in their dealings with the state and culture. The resultant 'varieties of capitalism in different countries mediate the influences of global economy and multinational practices (Armit and Shoemaker ,1993).There is a challenge...
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...LANGUAGES ENGLISH DEPARTMENT .................... CROSS- CULTURAL COMMUNICATION Instructor : NGUYEN BACH NGA Group : 8 Student : HO VAN KET Class : ANHSPK10D Student code : 13F7011114 ******* Hue, 2016 ******* TOPIC FOR END-OF-COURSE ASSIGNMENT CROSS-CULTURAL COMMUNICATION When people from different cultures communicate, misunderstandings can happen. What are the possible reasons for those misunderstandings and what should people do in order to avoid them and prevent them from turning into cultural conflicts? Please limit your answer to no more than 1200 words. Misunderstanding is a communication phenomenon that we often experience in our life. Especially, when we communicate with people from different cultures, the misunderstanding is inevitable. In my opinion, the main reasons for case is owing to language differences, different verbal communication styles and non-verbal misinterpretation. The important thing here is what will we have to do in order to avoid misunderstanding, does not let it results in cultural conflicts. The first reason of misunderstanding is language differences which the most common communication barriers which cause misunderstandings and misinterpretations between people. The fact is that in the world there are many countries and many different languages. So when two people that use two own language to communicate, the communication will not be effective, even it leads to misunderstand...
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...Minh A CROSS-CULTURAL STUDY OF DAILY COMMUNICATION BETWEEN THE VIETNAMESE AND AMERICANS OUTLINE Introduction Vietnamese - American cross-cultural communication: 1. Theories of intercultural communication 2. Vietnamese vs. American perceptions and communication styles 2.1 Vietnamese vs. American perceptions 2.1.1 Individualistic vs. collectivistic cultures 2.1.2 High- vs. low-context cultures 2.1.3 Face-saving 2.2. Vietnamese vs. American communication styles 2.2.1 Ways of greetings 2.2.2 Topics for conversation 2.2.3 Silence and Eye contact 2.2.4 Touching 2.2.5 Other nonverbal gestures 3. Cross-cultural communication strategies Conclusion Introduction Cross-cultural encounters have long provided a great source of interest for research. Globalization has increased contact between people from different cultures, but it has not evened out cultural differences as much as expected. The divergence of perspectives continues to survive in communication between people from different cultures such as Vietnamese and American. This paper aims to address the issues of intercultural communication between the Vietnamese and Americans in daily life. By juxtaposing the main traits of the two cultures while some common cultural misinterpretations are listed, I wish to give a comprehensive look at the Vietnamese- American daily communication, meanwhile...
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...ASSIGNMENT HR Policies and Practices [Name of Writer] [Name of Institution] HR Policies and Practices Introduction Managers in the twenty-first century are being challenged to operate in a complex, interdependent, and dynamic global environment. Due to globalization, the international dimension of management has become a major challenge to countries, institutions and people. International management is becoming more important within the academic setting. International management is a process of developing strategies, designing and operating systems, and working with people around the world to ensure sustained competitive advantage. This essay identifies the challenges of operating in different national cultures for international managers by using Hofstede’s theory. In addition, the essay explains international skills and knowledge’s required by managers to be successful in different countries (Brewster 2001 .Pp. 99-119). Discussion Human resource management is in the selection of policy and techniques related to human resource management agency (Adler 1997 pp.39-59). Taken together, these techniques and preferences are messages to employees, managers and interested persons abroad about the value of the agency placed on human resources (Mathis 2000 Pp. 66-76). Unfortunately, international managers have had to adopt sensible policies in the field of organization for fixing the responsibility and cost control. First, employers continue to place...
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