...NAME: PHAM THI HONG NHUNG CLASS: MBA 01 CHAPTER 9: Forstering interpersonal communication in organizations. Example situation: In my deputy manager's promotion meeting. There is a part of coworker and director's opinions about him. This interpersonal communication includes elements such as: + Sender and receiver: senders are coworkers or director, receiver is the deputy manager. + Transmitters and receptors: we involve in the senses of seeing and hearing. + Messages and channels: messages are about his work and attitudes, channel is through the air due to our face-to-face conversation. + Media richness: not rich in approach because we use face-to-face dialogue. + Meaning and feedback: coworker give their meaning(encode) in opinions about deputy manager and then deputy manager interprets(decode) and gives feedback. + Intepersonal barriers: noise, sematics, language routine, lying and distortion. This is the normal way to communicate however we also forster an ethical interpersonal communication through communication openess, constructive feedback, approriate self-disclosure and active listening. These elements depend on the relationship, especially trust level between sender and receiver. This leads to the dialogue. Communication consists of two methods: verbal and non-verbal. In non-verbal communication, people send messages and interpret them through cues called PERCEIVE (proximity, expressions, relative orientation, contact, eyes, individual gestures, voice and...
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...Business includes both international activities and domestic activities. The traditional boundaries of international and domestic business are deliberated blurring, because most of the previously national markets are globalized now. Mention to the current situation about International Business, it is essential to understand what and how International Business is emerged. The variables of why International Business happened have been defined by scholars, first of all, Dunning (2001) believes competitive advantages are quite important to help corporations extend their business. Second, Johnson & Tuner (2003) indicates five drivers of International Business, that are Economy, International governance and regulation, Finance and capital, Communication technology, Social and cultural convergence, etc. Additionally, Huang (2005) and Ashar (2009) argued the improvement of containerization is a support power that accelerates the goods transportation. Furthermore, Paul (2001) points out that not only the former ways, but also competitiveness is an important way in the International Business Variables. Base on the above, through these scholars’ endeavours, the main variables which account for the emergence of International...
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