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Defining and Building Networks

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Submitted By subera
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Colorado Technical University

IT326-1404-A-01: Network Infrastructure Administration

P1-IP1 – Defining and Building Networks
AWEGXE EYWVWQ
Assignment Due Date: 10/13/2014

Table of Contents
Target Organization 3
Proposed Network Solution 6
Network Design 7
Installation and Configuration 8
Maintenance and Troubleshooting 9
Remote Access 10
Network Pro Prep Toolkit 11
References 12

Target Organization New York based DAR Information Systems Inc. (DAR InfoSyS) is a worldwide initiative offering a leading-edge collaborative suite of custom-built virtual training videos. DAR InfoSyS produces, markets, and supports training videos for organizations of all sizes, brick and mortar, and virtual. DAR InfoSyS’ scalable offerings have been attributed to new customer acquisition, value-added products, and impeccable customer care for all of our clients. DAR Information Systems Inc. is the superlative solution for today’s converged communications, information, and entertainment services providers. Having solicited and won our most prominent client, Verizon Communications Inc., a U.S. technology leader in multi-media services, broadband, wireless, and wireline communications to government, consumer, business, and wholesale customers. Having cumulative assets of approximately $275 billion, and over 177,000 full-time permanent and part-time employees, Verizon is currently seeking to expand its customer base throughout the mid-western United States in direct competition with Google and other noteworthy competitors. The targeted installation will have an initial overall impact on 20,000 employees – including roughly 10,000 field technicians and 13 national call centers that house up to 600 employees in Verizon leased or owned facilities and that are located throughout the U.S, in NY, NJ, CT, MA, RI, PA, DE, MD, VA, DC, FL, TX, and CA., respectively. International vendor centers not slated for this system deployment are located in India, Costa Rica, and Mexico, (Verizon, 2014).
In alignment with their present marketing strategy, business needs and development, the organization has provided DAR InfoSyS with a request to revamp their existing training methodologies and accompanying materials intended for their current and prospective employees across all lines of business. Among the list of design requests include a secure, attractive, interactive, user-centric interface – with powerful networked features that make virtual training comparable to actually performing a live task on a job site, while being guided by familiar subject matter experts on their desktops. In response to Verizon Communications requirements, DAR InfoSyS will custom design secure, informative, feature rich and interactive videos that will permit employees to perform virtually any technical aspect of their job by viewing from an extensive library of 90 second videos. Capabilities are expanded through the support and accessibility of multiple desktop/laptop platforms and Smart TV’s (for the call-center and middle management employee), as well as the various types of mobile devices currently in the marketplace (intended for the field technician), (CITATION). Significant features consist of quick access how-to videos, often featuring a recognizable trainer that has the ability to convey important information in a clear, optimistic, and concise manner. Within specified limits, call-center employees can quickly access videos from their desktop that will provide specific information to assist customers placed on a brief hold – 90 seconds. On mobile devices such as tablets and smartphones supplied to field technicians for customer support, brief and specific information can be provided about how to perform and complete tasks while working with routers, set-top boxes, hubs, drop terminals, and multi-dwelling unit equipment. Personal video libraries can be created for most accessed videos. Printing is also available to create local files, wirelessly, or directly connected to a printer. Cutting-edge technology is engaged through the best in internet security and backup services and utilities; allowing employees and network designers the capacity to securely and discreetly archive terabytes of data to the cloud instantaneously. Personal video libraries can be created for most accessed videos. Printing is also available to create local files, wirelessly, or directly connected to a printer. Cutting-edge technology is engaged through the best in internet security and backup services and utilities; allowing employees and network designers the capacity to securely and discreetly archive terabytes of data to the cloud instantaneously. Accessed via a Single Sign-On application and viewed through a web browser – the video training application and library is hosted on multiple web servers located throughout the U.S. and backed up to the cloud - where the training videos can be accessed by each employee that has an account and provides the correct credentials.
In order to use the Active Directory Service (which is how the user accounts will be created), running under the network operating system (NOS) platform of Microsoft Windows Server –the network administrator configures it during installation and will include DHCP (Dynamic Host Configuration Protocol), to manage the IP addresses on the network that will be using the primary protocol TCP/IP (Transmission Control Protocol/Internet Protocol). Active Directory depends on DNS (Domain Name Service) for IP address name resolution which makes it possible for friendlier names to be used. IGMP (Internet Group Messaging Protocol) for multi-cast streaming video will be implemented. WINS (Windows Internet Name Service) is used for NetBIOS name resolution and remote access and routing components, and is particularly important for VPN (Virtual Private Network) clients that will be accessing the network,. Through a series of routers that will implement, manage, and operate cohesively - IP Routing will determine the route the data travels across dissimilar networks to communicate from the source to the target device. Microsoft Certificate Services is an identity and access control security technology that affords tailored services for generating and managing public key certificates used in software security systems that utilize public key technologies, (Citation). DAR Information Systems is certain that these attractive, empowering features are assured to enhance employee’s confidence, work performance and technical proficiency by swiftly resolving issues. By providing well produced training videos, personnel are offered the ability to opportunely increase sales by strengthening their product knowledge, and minimizing stress while engaging customers and on the go. Maintenance that includes, adding, deleting, tracking, and modifying databases – are all functions of DAR InfoSyS – while expanding Verizon Communication Inc.’s customer base and growing revenue. Proposed Network Solution
TBD

Network Design
TBD

Installation and Configuration
TBD

Maintenance and Troubleshooting
TBD

Remote Access
TBD

Network Pro Prep Toolkit
TBD

References

Verizon Communications, (2014). Who We Are and What We Do. Retrieved from http://www.verizon.com/about/our-company/history-timeline/

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