...Describe appropriate methods of written communication in different business contexts Minutes In our meeting I used minutes of meeting to record what happened during the meeting A minute is an official proceeding of a meeting or conference. The function of minutes that I used was basically to take minutes down in minutes of meeting I used it to outline the topics that was spoken about. The minute’s records what went on in the meeting, either in the order that it was actually said or in a more rational order? Secretary or personal assistants would be the ones normally taking down the minutes. Taking down minutes depends on how long the meeting is going for they can vary from minutes to hours. The reason why I used minutes is because it is one of the best methods of written communication is because if a member couldn’t attend our meeting then instead of word of mouth the I could have passed on the proceedings on to the member who weren’t able to attended the meeting. The reason why the minutes was the most appropriate way is because I was able to record what happened during the meeting while writing up the minutes unlike any other methods where I would have to wait after the meeting the write up but using the minutes reminded me of what happened during the meeting Letter I used a letter to inform Christ the King college about a new initiative of personalized printing when I wrote a letter I included some key information like: • Date & Sender's Address • Recipient's...
Words: 723 - Pages: 3
...Verbal and Written Business Communication Getting started To complete this assignment you will need to produce a portfolio which looks at communications in business. The portfolio should be based around the following case study. Case Study The Red Lion Hotel is a medium sized business which has expanded over recent years and hopes to continue to do so in the future. Its business aim is to deliver quality accommodation and a first class service to guests staying in any of the 38 bedrooms. Following a recent building extension, the hotel now has 3 function rooms of varying sizes which can be used for weddings, christenings and conferences. In addition there is now a 30 foot swimming pool with Jacuzzi. Guests can choose to stay in the hotel on a bed and breakfast basis or half board as evening meals are available in the restaurant. You are employed as an administrative assistant reporting directly to the office manager. Your main responsibilities include, planning and organising bookings for events such as weddings and conferences, ordering stock, dealing with internal and external post, taking and producing minutes from departmental meetings and answering the telephones. Section One Written and Verbal Communications in Business Contexts Task 1 Identify, using examples, the purpose of written business communications in Four different business contexts within the life of the Red Lion Hotel; (U8-P1) Describe why each is written method used is...
Words: 1572 - Pages: 7
...Unit 4: Unit code: QCF Level 3: Credit value: Business Communication H/502/5413 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving their stated purposes. Since the...
Words: 3972 - Pages: 16
...ILM Level 3 Award in Leadership and Management: |Centre Number: |R31609 | |Centre Name: |Leeds Metropolitan Institute of Leadership and Management (ILM) Centre | |Student Name: |Alexandra Hunt | |Leeds Met Student ID: |33251825 | |Student Date of Birth: |15/01/1991 | |Student Email Address: |a.hunt2229@student.leedsmet.ac.uk | |Gender: |Female | |Assessment Summary | | | |This task requires...
Words: 2759 - Pages: 12
...providing full-service cleaning solutions in the health care industry. For the purpose of the assignment will explore in dept four pertinent areas, job analysis, workforce planning, selection method, and hand pick 7 employees to represent the team. Job analysis information Job analysis describes the process of obtaining information about jobs; the information is used for many business purposes, regardless of how the information is collected. Job analysis pertains to data regarding the tasks to be completed on the job along with necessary personal characteristics to perform the tasks such as, experience, education, personality, and specialized training. Job analysis also identifies behavioral requirements, the number of employees needed, and the skill sets required to do the jobs in the short-run. Job analysis is consisted of two parts, job description and specification. Job description is a written summary of task requirements, and job specification is a written summary of work requirements. In the past, job description and specification definitions used to be very narrow in terms of scope. Currently, some organizations begin to develop behavioral job descriptions, which are more consistent and stable as customer needs and technologies change. For instance, instead of focusing on communication skills as speaking, writing, and making presentations,...
Words: 1636 - Pages: 7
... | |Date issued |1st October 2014 | |Interim Deadline |22nd October 2014 |Final deadline |7th November 2014 | |Duration (approx) |6 weeks | | | |Qualification suite |BTEC Extended Diploma in Business Level 3 | |covered | | |Units covered |Unit 3 Introduction to Marketing | |Learning aims covered|Know the role of marketing in organisations | | |Be able to use marketing research and market planning...
Words: 1937 - Pages: 8
...|Unit Title: |Unit No:1 |Date Issued | |Business Environment | |Week beginning 11/02/13 | |Student Name |Student ID |Due Date – 03/06/13 | |Lecturer Name: Ibrahim kevin, Sujata,& Issac |Internal Verifier Name | | |Mr. M. Azam | Rules and regulations: |Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without | |referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from| |another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt | |with according to the procedures set down by the College. Please see your student handbook for further details of what is / isn’t plagiarism.| Coursework Regulations 1. Submission of coursework must be undertaken according to the relevant procedure – whether online or paper-based. Lecturers will give information as to which procedure must be followed, and details of submission procedures and penalty fees can be obtained...
Words: 2134 - Pages: 9
...Semester Period Unit No 103 Units Covered Unit Name Further Mathematics for Engineering Technicians Electrical and Electronic Principles Data Communications and Networks Analytical Methods for Engineers Engineering Science Telecommunication Principles Advanced Mathematics for Engineering Electrical and Electronic Principles Business Management Techniques for Engineers Computer Programming Techniques Radio Communication Engineering Electronic Principles Principles and Applications of Microcontrollers Digital and Analogue Devices and Circuits Management of Projects Project Design, Implementation and Evaluation Personal and Professional Development Work-based Experience Credit Hours 10 10 15 15 15 15 15 15 15 15 20 15 15 15 15 20 15 15 Unit Level 3 3 4 4 4 5 5 5 4 4 4 5 4 5 5 5 5 5 Semester 1 (10 weeks) September- November 2014 101 119 001 Semester 2 (10 weeks) December- February 2014 002 118 059 Semester 3 (10 weeks) March - May 2014 005 007 112 Semester 4 (10 weeks) June - August 2015 120 039 113 Semester 5 (10 weeks) September-November 2015 117 037 Semester 6 (10 weeks) 003 December 2015 -February 2016 027 029 Industrial Training March 2016 - September 2016 UNIT 1: ANALYTICAL METHODS FOR ENGINEERS Unit 1: Unit code: QCF level: Credit value: Analytical Methods for Engineers A/601/1401 4 15 • Aim This unit will provide the analytical knowledge and techniques needed to carry out a range of engineering...
Words: 26988 - Pages: 108
...Coursework online submission instructions.doc For hardcopy submission instructions refer to: http://intranet.wiut.uz/Shared%20Documents/Forms/AllItems.aspx - Coursework hard copy submission instructions.doc Feedback To be completed by markers on the next page | | 80%+ | 70-79% | 60-69% | 50-59% | 40-49% | 30-39% | 0-29% | Integrated Writing Task 70 % Weighting | Content and Structure | The written piece includes all the parts: introduction, two summaries, and conclusion. The written piece presents the main topic and key information provided in both sources. Transition and reporting verbs are masterly used. No personal view is included. | The written piece includes all the parts: introduction, two summaries, and conclusion. The written piece presents the main topic and key information provided in both sources Transition and reporting verbs are skillfully used. Personal view is rarely included. | The written piece includes all the parts: introduction, two summaries, and conclusion. However, introduction or conclusion is not well developed. The written piece presents the main topic and key information provided in both...
Words: 2645 - Pages: 11
...(HR/L&D) within an organisation and the environmental context. By the end of this unit the learner will have developed their understanding of how HR activities support an organisation’s strategy and assist the achievement of business objectives and how these are shaped by internal and external factors. This unit is suitable for persons who: are aspiring to, or embarking on, a career in HR/L&D are working in the field of HR/L&D in a support role and wish to develop their knowledge and skills have responsibility for HR/L&D activities and decisions within an organisation without a specialist function are employees or independent consultants within the field of HR/L&D wish to understand the role of HR/L&D in the wider, organisational and environmental context. Learning outcomes On completion of this unit, learners will: 1 Understand the purpose of an organisation and its operating environment. 2 Understand the structure, culture and functions of an organisation. 3 Understand how HR activities support an organisation. 1 Equivalents in Ireland = 5; Scotland = 6 CIPD unit 3HRC - Version 2 - 17.03.10 1 Unit content Indicative content is provided for each of the learning outcomes of the unit. The content is neither prescriptive nor exhaustive but should enable achievement of the learning outcomes. 1 Understand the purpose of an organisation and its operating environment. Organisation context, purpose, aims and objectives: mission and strategy;...
Words: 1846 - Pages: 8
...Overseas Education & E-Learning & Course Coordinator ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD (Commonwealth of Learning Executive MBA/MPA Programme) WARNING 1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE. 2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN “AIOU PLAGIARISM POLICY”. Course: Marketing Management (5565) Semester: Autumn, 2013 Level Executive MBA/MPA Total Marks: 100 Instructions a) All written assignment must be well organized, presented in an easy-to-read format, and neat. If your handwriting is not legible, type or compose the written assignment. Moreover, pay particularly close attention to grammar, spelling punctuation and understandability. Communication is extremely important in this course. b) Documentation is likewise very important. Un-supported statements or opinions are worth less to the reader who desires to verify your finding. Complete and specific documentation is mandatory. Also, your references should be to primary sources, except in rare unusual situation. c) Quoting should be kept to an absolute minimum. ASSIGNMENT No.1 Q. 1 Discuss...
Words: 3226 - Pages: 13
...Study Guide for: Module: Generic Module Business Communication Module code: BCO110 Diploma: All Diplomas with Business Communication Faculty: All Faculties 2016 Damelin©2016: In terms of the Copyright Act, no 98 of 1978, no part of this study guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any other information storage and retrieval system without permission in writing from Damelin. All rights reserved BCO 110 VERSION 1/2016 Table of Contents Welcome Note ............................................................................................................................. 4 Course Objectives ....................................................................................................................... 5 Learning Outcomes ..................................................................................................................... 5 Prescribed And Recommended Books ........................................................................................ 6 Mandatory Course Requirements ................................................................................................ 6 Module 1: Communication Theory ............................................................................................... 7 Module 2: Small-Group Communication .........................................................................................
Words: 11382 - Pages: 46
... | | |School of Business | | |COM/285 Version 3 | | |Introduction to Business Communication | | |Group ID MEBM091AS: | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting. Students will develop skills in the forms of written communication, including memos, e-mails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies...
Words: 2719 - Pages: 11
...Managing cross cultural communication Introduction Globalization is a phenomenon that is in vogue nowadays. In this rapidly changing world to succeed it’s imperative for an organization to adopt the phenomenon of globalization. On one hand globalization cultivates scores of benefits for the organization. On the other hand, it also generates various dilemmas for management. One of these dilemmas is of effective communication management. This phenomenon of globalization presents challenges of understanding and managing cross-cultural communications. According to Stephen Roberts: “Culture is the framework in which we communicate” This suggests that various factors give rise to the problem of cross-cultural communication. These factors include: language, environment, technology, social organization, the perception of authority and non-verbal communications. Having the ability to assess these variables is vital in ensuring for managers to convey messages and conduct business across a wide range of cultures. This paper addresses communication within multicultural project teams and the significance of leadership style in managing cross-cultural communications. The aim of this paper is to reveal different ways or skills that managers need to adopt to make the process of communication effective. Furthermore, this paper sheds lights on variegated barriers that may exist in effective communication process in a cross-culture environment. Literature review Zapf...
Words: 2491 - Pages: 10
...CURRICULUM OF BUSINESS ADMINISTRATION FOR BBA, BBS, MBA & MS HIG HER EDUC ATIO N CO MM ISSION (2012) HIGHER EDUCATION COMMISSION ISLAMABAD 1 CURRICULUM DIVISION, HEC Prof. Dr. Syed Sohail H. Naqvi Mr. Muhammad Javed Khan Malik Arshad Mahmood Dr. M. Tahir Ali Shah Mr. Farrukh Raza Mr. Abdul Fatah Bhatti Executive Director Adviser (Academics) Director (Curri) Deputy Director (Curri) Asstt. Director (Curri) Asstt. Director (Curri) Composed by: Mr. Zulfiqar Ali, HEC, Islamabad 2 CONTENTS 1. Introduction……………………………………...........6 2. BBA Programme....................................................11 a. Structure of BBA Programme..……………....12 b. Layout for BBA Programme..........................13 c. Semester-wise Breakup for BBA…...............14 3. Bachelor of Business Studies (BBS)......................15 4. MBA Programme....................................................16 a. Structure of MBA Programme........................17 b. Semester-wise Breakup for MBA...................19 5. MS in Management Sciences................................20 a. Structure of MS Programme...........................20 b. Eligibility for Non-business Degree Holders...21 6. Roadmap for Business Education…………............24 7. BBA Course outlines...............................................25 a. Compulsory Courses for BBA...…….…..........25 b. Foundation Core Courses...........…....…....... 41 c. Major Core Courses........................................59 d. Major...
Words: 58162 - Pages: 233