Developing a Motivational Plan for Susan Smith

In the workforce regardless of the industry, motivation is the key factor of performance that leads to accomplishments. Motivation is needed in every single part of our lives, from getting up in the morning to making your dinner after work. The most important factor that drives us in our society and our world is motivation, is what has lead us to the moon, fly, drive vehicles, cross over continents to discover other civilizations, and continue to innovate technology that is driving us to a more futuristic society. Motivation is describes as the conscious or unconscious stimulus, incentive, or motives for action toward a goal resulting from psychological or social factors, the factors giving the purpose or direction to behavior (Borkowski, 2015). In the healthcare workforce the employee’s motivation is what impacts the services and performance, giving managers the understanding what employees need to perform effectively. The acknowledgment of what makes an employee motivated is truly important in order to extract the maximum potential that the employee has in order to perform quality work with positive results. The psychology behind work performance has been changing for years in order to have the latest effective strategy to increase positive potential performance and most importantly employee satisfaction. After surveying over 20,000 workers around the world, analyzing 50 major companies, conducting scores of experiments, and scouring the landscape of academic research in a range of disciplines, we came to one conclusion: Why we work determines how well we work (Doshi, & McGregor,2015).

In the summary of the case study 5-5 from the Organizational Behavior in Health Care book, Susan is a 30 year old nurse married to a lawyer with two children. Susan has 10 years of experience as a nurse and currently working in