Contexts of communication
One-to-one is a communication process which involves two people having a conversation without other people joining. A good example of were one-to-one can be used is when in job interview, the interviewer will be between the applicant and the manager. The one to one communication will involve provide a conversation which will have two people talking without having to talk over each other and will have better understanding of each other. An advantage of one to one communication is that it will provide a more friendly conversation e.g. talking to a client as it will help develop a positive relationships with the client which would make it comfortable for the client to communicating with the worker without being nervous.
Group communication is when a number of people get together to have a discussion. Group communication is much more difficult compared to one to one communication as it requires all the members of the group to be working on the same page or thing. One of the thing that cause problems in a group communication is that there are different people with different personalities as some may speak a lot and others may rarely speak. Some people may not be confident enough to be able to speak in front or with a lot of people and some might not be interested which make them not want to get involved in the group. This will cause problems if it’s a group activity or discussion which will require all the members to give their thoughts and ideas. Due to these problem we now tend to see a group leader who will be leading the discussion making sure that everyone is participating or getting involved.
Formal and informal communication can be used between colleagues, professionals and service users or the client. In businesses they tend to mostly use formal communication which is a system of passing messages and information between positions