...performance in the workplace. Identifying the difference between leadership and management is important. In most cases in our experience in the workplace, we need to become a leader and/or a manager. However, not knowing the difference between the two might make us sacrificing one over the other. We need to draw a clear line of distinction between the two so that we can satisfy our roles both as managers and as leaders. Conceptualizing and defining leadership and management is difficult because over a long period of time, in various literatures, conversations, and aspects of organizational dynamics, the two terms are oftentimes used interchangeably. Schermerhorn, Hunt, Osborn, and Uhl-Bien (2011, p12) determine leading as one managerial roles along with planning, organizing, and controlling. Leadership, as a role of managers involves “instilling enthusiasm by communicating with others, motivating them to work hard, and maintaining good interpersonal relations.” In other words, we can observe three elements of leadership: collaboration, motivation, and communication. In collaboration, the relationship between the leaders and the followers should be rooted on honesty, respect, consistency and openness. In motivation, the leader guides his followers to achieve self-actualization. In communication, the main focus of leadership communication is to build a trusting relationship between the leader and the followers. With these elements or role of leaders in the workplace, we can imply that...
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...useful in having a guideline or compass to actively and effectively reach success. Office Depot has developed competencies to increase and maintain employee motivation. As stated previously, employee motivation as a direct impact on employee performance and their productivity. Competency 1: Job Performance (Diversity) Office Depot possesses a fundamental and positive responsibility to ensuring workplace diversity. “Globalization is fast changing the demographic mix of workforce in organizations across countries. Therefore the concept of diversity and its management become imperative. Diversity management (DM) is planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while its potential disadvantages are minimized” (Preeti, 2016). Diversity promotes employee motivation as it shows employees that Office Depot is committed to the progression and successful of their staff. According to Office Depot, “At Office Depot, we are committed to creating an inclusive environment where all people are valued and respected. Diversity is an important dimension of Inclusion, Innovation, and Customer Focus -- three of our core values -- and keys to our success in a global marketplace.” (Office Depot, 2016) When organizations promote diversity in the workplace, productivity and positive attitudes increases as it allows for different prospective and boost morale within employees. Competency 2: Behavioral (Employee...
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...According to New World Encyclopedia, motivation refers to the initiation, direction, intensity, and persistence of behavior. Motivation is not the same thing as personality or emotion. It involves having the desire and willingness to do something. Motivation is considered essential in learning and also in the performance of learned responses. That is, learned appropriate responses to situations will not necessarily produce expected behavior. The incentive to produce the behavior is motivation. As motivation correlates with the workforce, management should consider employees as the building blocks of the organization. Organizational success depends, heavily, on the collective efforts of the employees. Studies have shown that employees will collectively contribute to organizational growth when properly motivated. The dilemma then becomes what motivates the individuals that are a part of a work team. In 1963, fifty years ago, workplace motivation was driven by the need for equality in treatment, consideration and pay. Though always considered a melting pot, the American workforce of 1963 was not nearly as diverse as it is today. People of that time were not expecting of the reassurance and encouragement that the employee of today looks for. In those times, you went to work, performed assigned tasks and your paycheck constituted reassurance, stability and acceptance. Today, managers face many challenges in motivating employees as opposed to fifty years ago. Three specific...
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...HR course in the future. Team Sydney: Techniques for Internal Motivation: How This Can Lead to Achievement for Individuals and Businesses In terms of Content, team Sydney has focus on motivation and goal setting in their workshop and also they provide variety tools help participants to measure motivation in the future. Personally, I found that the overall of motivation workshop is pretty helpful. First I have learned how to set a smart goal and also how to maintain it. Second, I have learned some useful toolkit such as 360-degree feedback, S.M.A.R.T, H.A.R.D, and self-regulation. S-M-A-R-T and H-A-R-D I have learn S-M-A-R-T goal before, but H-A-R-D was a new concept for me. S-M-A-R-T goal means goal setting should comply with principle of specific, measurable, attainable, relevant and time-base (Taylor 2011). We will benefit form applying S-M-A-R-T goal to our HR course learning and HR profession, because S-M-A-R-T goal narrow down scope and enhance effectiveness of goal. When it comes to H-A-R-D, namely heartfelt, animated, required and difficult (Mind Tools, n.d.). Combining these two strategies allow us to maintain goals and also easily to measure it. As HRM Perspective Form perspective of human resource management, motivation can be very beneficial for overall organization. One things worth to mentioning that was motivation factor. Sometimes employees are not seeking money as the motivation; they want self-actualization, job promotion or vocation. So as HRM...
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...The University of Tennessee defines workplace diversity as “inclusion of things, people, and places that are different.” There are many diversity issues in the workplace today. Among them are: race, gender, sex, disabilities, religion, job title, physical appearance, sexual orientation, nationality, multiculturalism, competency, training, experience, and personal habits (Definition of Diversity, 2011). A diversified workplace ensures that employers and employees change with the world. Furthermore, a lack of diversity in the workplace creates a sense of isolation for those who are affected by this lack of diversity. Additionally, if a lack of diversity exists, isolation will also exist in the workplace. I feel that isolation in the workplace is the single-most damaging source of malcontent that exists in the workplace today. Josh Greenberg (2005) in his article, “Diversity in the Workplace: Benefits, Challenges and Solutions”, states that diversity not only involves how people perceive themselves, but how they perceive themselves to others. He states that those perceptions affect their interactions. His article suggests that a diverse workforce feels comfortable communicating varying points of view, which in turn provides a larger pool of ideas and experiences. The organization can draw from that pool to meet business strategy needs and the needs of customers more effectively. Companies that encourage diversity in the workplace inspire all of their employees to perform to...
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...cultural backgrounds bring unique experiences and perceptions to the table in groups and work teams. Pooling the diverse knowledge and skills of culturally distinct workers together can benefit companies by strengthening teams' productivity and responsiveness to changing conditions. Each employee in a diverse workplace possesses unique strengths and weaknesses derived from their culture in addition to their individuality. When managed properly, diversity in the workplace can leverage the strengths and complement the weaknesses of each worker to make the impact of the workforce greater than the sum of its parts. Recommended diversity in the workplace solutions include: Ward off change resistance with inclusion. - Involve every employee possible in formulating and executing diversity initiatives in your workplace. Foster an attitude of openness in your organization. - Encourage employees to express their ideas and opinions and attribute a sense of equal value to all. Promote diversity in leadership positions. - This practice provides visibility and realizes the benefits of diversity in the workplace. Utilize diversity training. - Use it as a tool to shape your diversity policy. Launch a customizable employee...
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...(OB) to better understand behavioral processes at these levels.” (Boyd, 2011) Organizational behavior consists of management functions, globalization, managing workforce diversity, organizational behavior, culture, diversity, diversity programs, job satisfaction, emotions in the workplace, leadership, leadership styles, motivation, values, ethics, decision making, types of training, sources of stress, and resisting change. There are a few of these topics that I will discuss and research in this essay. The first topic that I will discuss is motivation in the workplace. Motivation is defined as the process that initiates, guides and maintains goal-oriented behaviors. Motivation is what causes us to act, whether it is getting a glass of water to reduce thirst or reading a book to gain knowledge. It involves the biological, emotional, social and cognitive forces that activate behavior. In everyday usage, the term motivation is frequently used to describe why a person does something. Motivation is in fact essential to creativity. Without motivation, mostly everything would not have been invented. To be an inventor you have to have the passion to want to create anything, and to be creative of course you are motivation by your own talents. If motivation is essential to creativity, how can a manager instill the motivation for creativity in employees at all...
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...PEOPLE AND ORGANISATIONS: MOTIVATION AND INDIVIDUAL DIFFERENCES - LITERATURE REVIEW – INTRODUCTION Many literatures in the past have served as string evidences of the need for the right approach towards the management of people within an organisation. In lieu of being able to improve the performance of an organisation, taking into account the management of its workforce, difference approaches and frameworks have been introduced. For instance, Bolman and Deal (2008) introduced four major frames which are significant for the management of firms as it presents ways on how to understand how an organisation operates. The four frames which have been introduced include structural frame, human resource frame, political frame, and symbolic frame. In this literature review, the focus of the discussions which will be made will be the human resource frame, specifically, an understanding of how motivation and individual differences becomes essential in such context. DISCUSSION The human resource frame is commonly used in having an understanding of how organisations work basically because of the psychology and counselling components included in such. This frame places an emphasis on the subsystem of the organisation, with focus on different factors such as motivation, training, needs, hiring, commitment, and socialization of people who are working within the organisation. More importantly, the...
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...explain to you about the motivation in the workplace. In order to have success in the workplace todays workplace, you have to have an understanding of how to establish morale that will produce high results from employees and overall company results. Motivation is the key to for any business that wants to be successful. Motivation is determined by many things but motivation can’t be determined by the economic environment because that fluctuates. However, the ultimate goal is to create an environment that will engage the employees in the workplace and make them feel more important and considered a vital asset to the company. Motivation has been defined as the psychological forces that are determined by the direction of the person’s level of effort. Trust, engagement, values, job satisfaction, rewards, and acknowledgement are all factors of what drives a successful workplace in today’s market. Companies want to retain talent in the workplace because who’s to say that you will come across that talent again. The main focus is to meet goals and by meeting goals, you have to go beyond expectations to make something stand out like “sore thumb”. Some people think that managers are the ones who make sure that employees are happy and being treated fairly. However, they are, but the main department to oversee that would be the HR department and organizational leaders. They are the ones to tend to oversee that there is excellence and happiness in the workplace. The expectations for...
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...Introduction Workplace diversity in simple terms is the inclusion of a variety of employees with different backgrounds. These differences can be expanded upon to not only include race and gender but to also include religion, culture, age, marital status, educational qualification, and many more. As companies become more globalized we will continue to see an increase in the number of diverse employees as well as the types of diversities within an organization. With this diversity comes some difficulties but the benefits exceed the negative by increasing an organizations competitiveness. This competitive increase is due to the ability of diverse groups to enhance creativity and innovation while making better decisions but only if diversity is properly managed. If organization want to become leaders in their market then effective practices and diversity initiatives must be a cornerstone beginning with Human Resource Departments and expanding though every aspect of the organization. Why encourage Diversity? One important if not overlooked reason is to meet legal requirements. The government has mandatory non-discrimination laws which can result in large monetary penalties or the loss of government contracts. Therefore, it makes sense to employ a diverse workforce if for no other reason than to prevent loss of revenue through legal ramifications. Second is organizational marketing strategy. Having a diverse workforce will assist in selling products to people...
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...McDonald’s Job Satisfaction Hai Viet Le haile1505@gmail.com MGMT 591-Leadership and Organization Behaviors Professor: Tad Hove Introduction McDonald’s is a one of biggest fast food company all around the world. They have more than 34,000 restaurants and serving around 69 million people over 119 countries each day. My position is with a team member as a crew of one of McDonald’s restaurant. Their main focus is improving performance by implementing changes to increase productivity. These changes can include improved validation rules for approving financial content to new software implementations to increase productivity. McDonald’s Corporation directly about 15% restaurant, they develop their business thought franchise agreement. By collection franchise fees and marketing fees help them have more chance to bring their restaurant go around the world. With some agreements in the contact, they make sure that the franchisee follow their rule that they have to build all of restaurant is exactly the same with the order. McDonald’s Corporation a. Brief History “Dick and Mac McDonald opened their eponymous burger stand in 1948 in San Bernardino, Calif. Under the guidance of Ray Kroc, a onetime milkshake-mixer salesman wowed by the restaurant's success, McDonald's franchises grew swiftly: by the end of the 1960s, there were more than 1,000 across the U.S. The first international franchise opened in 1967 in British Columbia” (James, 2009). On the other hand, with the creation...
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...| Motivation, Stress, and Communication Assignment 3 | Organizational Behavior-Business 520 | Samantha Dowdy | Dr. Donald DeMoulin | 5/13/2012 | State of Tennessee Department of Intellectual Disabilities Job Description Regional Program Manager Profile Source: Management Professional-Director of Program Operations Reports To: Executive Director Classification: Salaried-Exempt Department: Administration KEY ROLES (Essential Job Responsibilities): Oversees operations and programs with primary concern for services, program development, and implementation of policies and procedures developed by the DIDD Central Office; which are designed to ensure that there is consistent application of services and supports across the State of Tennessee. Monitor of Intermediate Care Facilities (ICF/MR), Supportive Living, and Residential and Day Services Facilities throughout the state. Monitor of Evaluations and Surveying. Supervision of assigned staff. WORK ENVIROMENT: Work is performed in an office setting with frequent interruptions. Requires excellent verbal and written communication skills. Ability to handle multiple tasks simultaneously. Ability to provide effective supervision of assigned staff. Ability to make sound judgments. Occasional travel required across the region. ESSENTIAL JOB FUNCTIONS: 1. Oversees the implementation of services and supports provided by DIDD. 2. Monitor of surveys, guidelines and assessments throughout facilities in the state...
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...Diversity in the Workplace By University of Phoenix Mgt/308 August 24, 2011 Diversity in the workplace is a subject that has gained increased attention in the workplace, not only just here in this country over the past few years. After all, the impact of affirmative action and equal employment opportunity programs on the nation's work force is undeniable. Women and minorities were the first to dramatically alter the face of the economic mainstream, while gays, persons with disabilities and senior citizens followed not far behind. The result is a diverse American labor force representing a microcosm of our society - yet one that continues to struggle with its identity. Diversity as a social condition is not new to America. According to the History Channel “We were founded as a nation of Diversity. And America has always been a merger of cultures and, as such, has undergone periods of discomfort as the world's melting pot” (HistoryChannel.com). The sense and nature of pride in diversity has led the nation to where we are today as a country. It is important to identify various dimensions of workplace diversity. The first dimension involves primary levels of diversity. That is, people with disabilities, gender, race, color, ethnicity, sexual orientation, creed, religion, and age are primary dimensions of diversity. Managers must recognize that there is a need to train, inform, and sensitize their employees to deal with issues relating to this type of diversity. Consequently...
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...307 November 5, 2012 Keith Wade Organizational Trends A CEO of a large corporation provides himself with yearly bonuses and takes credit for the staffs hard work and dedication. After reading that statement does it provide you with motivation to want to work for an organization who employee CEO’s such as that? Many individuals are beginning to turn down successful job opportunities to work with smaller net worth organizations because the smaller organizations have present a set of values as well as live by the values they present. These values are not just personal but also professional. High-Performance Workplaces Self-managed work teams, quality programs, and job rotation typically characterize high-performance workplaces and organizations. High-performance organizational structures exhibit a wider variety of flexibility. The structure can be flat, network, matrix or virtual (Locke, 2009). Managers and directors select structures that work best for them and the environment in which their business operates. In contrast to the traditional workplace and business, the high-performance organization work groups freely communicate with peers and associates throughout the company. Many high-performance workplaces encourage employees to express ideas, suggestions, or concerns with upper management, modern organizations tend to control costs, by using flatter, a horizontal organizational structure (Thornbory, 1987). This reduces and eliminates the number...
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...MGMT Assignment 1 1) Explain workforce diversity. What key managerial skills do you think is most important when dealing with workforce diversity? Please cite your work. Please give an example of successes in working with diversity from your research Answer: Workforce diversity refers to the similarities and differences among employees in terms of gender, race, and ethnicity. It also includes disabilities, sexual orientation, and age. Among the three managerial skills (human skills, technical skills, and conceptual skills), I think human skills, which is the ability to understand, communicate with, motivate and support other people, would be important to manage a diverse workforce because of the different individual variables that the manager would be working with. When diversity in a workplace is effectively handled and developed, it can contribute to a success of the organization through a broader service range, increased adaptability to fluctuating markets and customer demands, variety of viewpoints, and more effective execution of plans and strategies. Citation: Greenberg, Josh. "Diversity in the Workplace: Benefits, Challenges and Solutions." Multicultural Advantage. AlphaMeasure, Inc, 2004. Web. 6 June 2015. 2) Why is it important to complement intuition with systematic study in our attempts to understand behavior within organizations? Please cite your research. Answer: It is important to complement intuition with systematic study in order to help uncover...
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