...ILM Course Level 3 Understand How To Motivate To Improve Performance AC1.1, AC1.2, AC1.3, AC1.4, AC2.1, AC2.2, AC2.3 Table of Contents Define the term motivation 3 Define the factors that may affect motivation levels in the workplace 3 Explain how individual differences affect levels of motivation in the workplace 3 Explain the potential impact on organisational performance if employee motivation levels are low 4 Describe a recognised theory of motivation 5 Describe ways in which knowledge of a theory of motivation can be used to improve performance in the workplace 5 Explain how to use employee engagement to increase motivation levels 6 References 7 Bibliography 7 Understand How To Motivate To Improve Performance Define the term motivation The term motivation in my opinion is a strong desire to achieve something. The drive to be motivated I believe comes from aspirations or enthusiasm to achieve a goal or target (whatever that might be). More often than not though I think motivation or the desire to do great things can also be inspired by support from other individuals. Motivated people work with enthusiasm. Define the factors that may affect motivation levels in the workplace Salary Bonuses and incentives play an important role in keeping employees motivated, but usually work best as part of a comprehensive program that provides opportunities to grow. A carefully designed rewards program in my opinion will reinforce behaviours...
Words: 1797 - Pages: 8
... RECOGNITION AND MOTIVATION AT AN INSURANCE COMPANY IN THE WESTERN CAPE by ROSHAN LEVINA ROBERTS Submitted in partial fulfilment of the requirements for the degree of MAGISTER COMMERCI in the DEPARTMENT OF INDUSTRIAL PSYCHOLOGY at the UNIVERSITY OF THE WESTERN CAPE SUPERVISOR: KARL HESLOP NOVEMBER 2005 ABSTRACT Increasingly, organisations are realising that they have to establish an equitable balance between the employee’s contribution to the organisation and the organisation’s contribution to the employee. Establishing this balance is one of the main reasons to reward and recognise employees. Organisations that follow a strategic approach to creating this balance focus on the three main components of a reward system, which includes, compensation, benefits and recognition (Deeprose, 1994). Studies that have been conducted on the topic indicates that the most common problem in organisations today is that they miss the important component of recognition, which is the low-cost, high-return ingredient to a well-balanced reward system. A key focus of recognition is to make employees feel appreciated and valued (Sarvadi, 2005). Research has proven that employees who get recognised tend to have higher self-esteem, more confidence, more willingness to take on new challenges and more eagerness to be innovative (Mason, 2001). The aim of this study is to investigate whether rewards and recognition has an impact on employee motivation. A biographical and...
Words: 29080 - Pages: 117
...Developing People TUTOR: DR JOANNE COLLIER Critically evaluate, in your organisation, the impact of two HR interventions of your choice on engagement, commitment, motivation or job satisfaction. WRITER. MR Muhammad Ahmed RAJA ST.ID:100018073 Introduction Diversity and Empowerment have been selected for this critical evaluation reporting in the Kandore Pvt Ltd. The reason these interventions have been selected is that these are the most important issues of modern times along with other important HR issues of employee’s motivation and commitment. Due to the global migration of population from developing countries to more Developed Countries of Europe, America and Middle East dealing with issues like diversity and empowerment is present time an important role of HR professional not only in national SME & Large organisation but also in global multinational 0rganization as well. Keeping in mind the nature of the issues and purpose of the report. Kandore Pvt Ltd has been selected, where the write has worked for more than 7 years and felt that these were the most important issues being ignore by the top management of the Kandore . During this employment with the organisation, the writer has felt that Kandore continuously ignored these elements of human resources, which if dealt professionally would have, not only benefitted the organisation in managing its human resource more efficiently but also have created an image of the organisation where people want...
Words: 2578 - Pages: 11
...Case Study On Motivation) THE CONCEPT OF MOTIVATED BEHAVIOUR Motivation is a theoretical concept used to explain behaviour. It explains the reasons for people's actions, desires, and needs. Motivation can also be defined as an individuals direction to behaviour or what causes a person to want to repeat a behaviour and vice versa (Greenberg, 1999). This paper will be focusing on the behaviour and motivation of two people named Jay and Michelle. They were both newly hired professionals at SlimLine Company — a company that produces recliners — who needed young engineers to innovate their stagnant ideas in their facility in Cavite. In this paper, differences on how Jay and Michelle make their decisions and opinions will be presented accompanied by the theoretical constructs of motivation. This paper will be presenting Jay and Michelle’s motivated behaviour in (a) deciding to accept job, (b) reactions to training program, (c) satisfaction with job of Jay, and (d) satisfaction with job and continued education of Michelle. At the end of this paper, Jay and Michelle’s case will be taken into consideration in discussing the inferences that can be made from the (a) interaction between personality and the individual system, and the (b) interaction between personality and the formal organisation. A. Decision to Accept Job Decision making and motivation are interdependent and mutually influencing. Decision making is a process which affects the motivation of the decision...
Words: 2009 - Pages: 9
...Motivation in the Work Place Varying employee needs lead to different kinds of motivation. Different kinds of motivation influence employees’ job satisfaction. Employees’ motivation will be affected by factors such as occupation, gender, social culture and organisational structure. This study will attempt to explore the differences in motivation between core-workers and periphery workers, and whether these differences in motivators are distinctive. The literature revealed that similar motivators may not be necessarily applicable to employees working at different levels but most of the literary work did confirm that intrinsic and extrinsic motivation leads to job satisfaction in the work place. Hence, the aim of this study is to investigate and ascertain whether there are distinctive motivators for employees working at different levels in the work place. The literature review enabled the researcher to understand the various theories of motivation and the environmental and cultural influences on motivational approaches. The research paradigm which is primarily derived from the positivists’ philosophy helped the researcher to test the formulated hypothesis based on the literature review. The researcher developed an online questionnaire to collect primary data regarding the motivational levels in the work place, with the intent of exploring each individual’s motivation in their respective positions. The questionnaire was distributed using email in the UK. The responses from...
Words: 3688 - Pages: 15
...discussions, stats, and author profiles for this publication at: http://www.researchgate.net/publication/255180324 Factors Influencing Motivation: An Empirical Study of Few Selected Sri Lankan Organisations ARTICLE · JANUARY 2007 DOWNLOADS VIEWS 5,720 1,459 1 AUTHOR: Thirunavukkarasu Velnampy University of Jaffna 54 PUBLICATIONS 110 CITATIONS SEE PROFILE Available from: Thirunavukkarasu Velnampy Retrieved on: 09 September 2015 Factors Influencing Motivation: An empirical Study of Sri Lankan Organisations Dr.T.Velnampy Senior Lecturer, Dept of Commerce, Faculty of Mg Studies & Commerce, University of Jaffna, Sri Lanka. Email: tvnampy@yahoo.co.in Abstract Motivating employees is a way to make them to give their best to the organization for the achievement of organizational goals. But choosing the strategy for motivation may differ from time to time and organization to organization, because it is a psychological phenomenon and it is depending on the preference of employees. Therefore the present study is made to find out the motivational factors with the samples of 676 respondents from 55 public and private sector organizations in Sri Lanka. The finding of the study is that the perceived level of motivation of the employees in both the sectors is high. As the factors influencing motivation, wages and salaries, physical working conditions, job descriptions, dependency, friendly working atmosphere, interpersonal relationships,...
Words: 4949 - Pages: 20
...ENGAGEMENT Engagement and motivation The two are not the same, say John Sylvester and Ruth Patel mployee engagement has become a popular management term, often used to describe how organisations have approached the issue of productivity or morale among staff. It is widely used when discussing issues such as staff motivation, loyalty, retention, reward and recognition. E Engagement is a hot topic, but the signs are that few organisations are doing it well. Only 13 per cent of employees worldwide are engaged at work, according to GaUup's 142-country study The State of the Global Workplace carried out last October. The study suggests that only about one in eight workers are psychologically committed to their job and likely to be making a positive contribution to their organisations. It is vital to recognise that engagement is not the same as motivation. L8dD professionals need to ensure that employees are broadly engaged with the aims of their organisations before they can even think about implementing reward and recognition schemes aimed at boosting motivation. Such initiatives hope to achieve specific sales goals or service levels but, without engagement, there is a real danger that they will be met with indifference or cynicism. Employees will be more engaged if they feel they are learning and growing in their role and adding real value to the goals of the business. L8dD professionals have a critical role to play here: if they can foster...
Words: 1963 - Pages: 8
...5940826 Organisational Behaviour Motivation is a fundamental aspect to organisational behaviour; it influences the overall performance of an organisation. The key principle is that a more motivated workforce will cause an organisation to succeed. The basic premise of this report is to review the current literature theory on motivation and see whether it has any basis for application in an organisation. Thorough analysis, insights and conclusions will help to understand which theories can be applied to an organisation to be able to increase its performance. Berger’s (2012) theory is that by influencing a team to believe it is slightly loosing, you will increase performance and employee motivation. Research findings in his study showed that those who are influenced to believe they are slightly behind in a competition are more likely to succeed. This was based upon studies which were set up where people would receive a cash prize when they were told that they were slightly behind than another group based on a keystroke exercise. Berger (2012) also analysed 6000 basketball games and found that teams which were down by 1 point in half time were more likely to win. The key differences between both studies is that one of them was a controlled study and the other is analysis, they are similar in the way in which they show that slightly loosing in a competition actually increases performance. The main implication of this study is whether this can actually be applied to a real world...
Words: 838 - Pages: 4
...inspire employees require that leaders and managers understand what motivates their employees. When we observe the way people work we will find that there is some factor which motivates them. This paper first defines what motivation is and also the definition of a workgroup. It then aims to highlight some of the motivational strategies which can be used in my workgroup to assist the group in attaining their goals and also, how those strategies can be maintained from the start to the end. The paper will continue to show how effective the motivational strategies work within my workgroup by making reference to the achievement motivation theory and the self-efficacy theory models and conclude to show that by using the right model, managers can get the most out of their employees, reduce employee turnover and limit employee dishonesty. 1. Introduction Motivating a work group to achieve a common goal can present a unique challenge, even for the most experienced leaders. That is due specifically to the fact that every individual respond to different motivation factors and hence, leaders will be faced with a group of people who all have varying needs and will need to be motivated in different ways. To get the work group to work on achieving their goals, special care should be taken when deciding on the motivational techniques used and the individual needs of the people who need to be motivated. This paper aims to discuss some strategies which can be used to motivate the employees in...
Words: 2267 - Pages: 10
...behaviour models. What Managers Do Manager: Individuals who achieve goals through other people. Managerial Activities • • • Make decisions Allocate resources Direct activities of others to attain goals Where Managers Work A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. Management Functions Management Functions Planning: A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. [1] Organizing: It determining what tasks are to be done, who is to do them, how the tasks are tp be grouped, who reports to whom and where decisions are to be made. Leading: A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts. Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations. Mintzberg‟s Managerial Roles [2] Definition - Organisational Behaviour. OB is a systematic study of the actions and reactions of individuals, groups and subsystems. O.B. is the systematic study and careful application of knowledge about how people- as individuals and as members of groups –act within organizations. It strives to identify ways in which people can act more effectively. O.B. is a field of study that investigates the impact that individuals, groups and structures have on behaviour...
Words: 12695 - Pages: 51
...Question-1: Using two motivation theories of your choice, explain similarities and the differences between the two theories? Answer: I will use Maslow's and Herzberg's theory of motivation. There are following similarities and differences between these models. Similarities: In a broad sense there are some similarities between Herzberg’s two-factor theory and Maslow’s Hierarchy of need theory which are as under: (i) Both Herzberg and Maslow lay stress on the different needs of the employees. Both can be appropriately classified as content theorists. (ii)In an advanced society, the lower level needs like food and shelter as pointed out by Maslow are all satisfied. As such they cease to be motivators. It is the higher level needs like esteem and self-actualization, which are more important for the purpose of motivation. Similarly, according to Herzberg, hygiene factors like pay, working conditions must be present to provide the necessary environment for motivation. Once this is done, the motivators like advancement, responsibilities go into play and actuate the individual. But it would be wrong to make much of the aforesaid over-all alikeness. Rather it would be doing injustice to the pioneers whose originality and deep insight are well recognized a staircase cannot be equated with a room although basically nearly the same materials may have been used to build both. (b) Difference: Herzberg’s model differs from Maslow’s model in respect of the following: (i) An important...
Words: 1468 - Pages: 6
........................................................................ 7 Conclusion .................................................................................................................................. 7 References ................................................................................................................................ 10 Page | 1 Introduction Globalisation has forced markets to be in constant development and with that companies are also becoming more knowledge-based than ever before. Therefore, it is of great importance for any company who wants to be a part of a leading market to adapt and to keep pace with the rapid changes of the environment they operate in (Gómez, 2004, pp.1). Learning organisations and continuous development is essential for a company to stay in a competitive position with its rivals. Therefore, I found it interesting to research closer into topic number 2; “Learning strategies rely heavily on...
Words: 3071 - Pages: 13
...recognised as the key to organisational success. Leadership not only plays a vital role in achieving desired organisation goals and objectives but also contribute towards the growth and development of people within the organisation. It is defined as the process of developing new ideas and vision, living by values that support those ideas and vision, influencing followers to live by values and making tough decision as and when required (Bryman, 2013). In simple words, leadership is defined as relationship in which one individual influences the actions and behaviour of other individuals. Motivation is the inner force that influences an individual to achieve desired needs and wants. Influence of leadership behaviour on motivation of individuals within an organisation The prime responsibilities of leaders involve deciding organisational objectives, providing expertise and define standards, select and develop the structure and culture of the organisation with an aim to achieve desired goals and objectives (Adair, 2009). Leadership traits and behaviour plays a very vital role in determining the way leaders perform their roles and responsibilities and the kind of relationship they share with their followers. Leadership being responsible for influencing other’s behaviour and attitude, also plays a significant role in determining the level of motivation of individuals within an organisation (Daft, 2014). Leadership behaviour can be categorised into two broad categories namely, job-centred behaviour...
Words: 1086 - Pages: 5
...| | |People, Work & Organizations- MGMT20124 | |Assessment 1- Report | |Case Study Not as Easy as 1, 2, 3 | | | Contents Executive Summary 3 1- Introduction 4 1.1 Background to the report 4 1.2 Scope 4 1.3 Aims 5 2- Discussion 6 2.1 Organizational Justice 6 2.2 Perception errors 7 2.3 Stress 7 2.4 Exit-Voice- loyalty-Neglect model 8 2.5 Team work 8 2.6 Motivation 9 3- Literature review 9 3.1 Organizational Justice 9 3.2 Maslow’s needs hierarchy theory 12 3.3 Expectancy theory 14 4- Solutions and suggestions 18 4.1 Organisational Justice 18 4.2 Stress 19 4.3 Improving feedback process 20 5- Conclusion 21 References 23 Executive Summary There are three purposes for this report. It attempts to indentify the problems in the case study Not as Easy as 1, 2, 3. Accordingly, it discusses about six main problems in ABC consulting firm that have negative...
Words: 6606 - Pages: 27
...3) Critically discuss how knowledge of process theories of motivation should influence managing the performance of diverse teams within global organisations. Introduction Employee performance has commonly been shown as the function of ability, motivation and situational circumstances, with this one equation it can now be seen that although having talent within an organisation is important, without motivation employee performance can never be optimised. Motivation is considered the be the driving force behind the behaviours we carry out to achieve a goal, finding and creating the right motivational triggers for an employee can prove troublesome, but it is of the upmost importance if a business wants to become successful (Burford et al 1995; Nhat et al 2013). Theories surrounding the mechanism as to how motivation is precipitated within an individual or group are known as process theories of motivation (Ashleigh and Mansi, 2012). Process theories have been largely influential for organisations who are considering how they can optimise motivation; however with the growth and development of multinational organisations can they still be effectively applied? Hofstede’s (1980) work surrounding the pertinence of American motivational theories in different cultural settings identified several key cultural dimensions which should be taken into account. Of this the Individualism Dimension (IDV) was highlighted as having a prominent effect on how motivational theories could be applied...
Words: 3295 - Pages: 14
