...Larry Lacefield Global Multi-Product Chile Case Study Cohort 64 MSGL 503 Chile Case Study Multi-Products Inc. was a company founded in 1920 with a first ever waterproof sand paper. Since then they have expanded to over 55,000 different products around the world to include automobile, pharmaceuticals, and common household of office products. They manage to grow with the ability to meet the customer needs in every new area. Bob Thompson was getting ready to make a decision on possible changes for a branch office. His first thoughts where that everything was going great and the changes seem to be easily implemented. Bob soon realized his own leadership team was not happy with the changes made by the branch office. He now had to decide how to proceed. is in a dilemma on how to handle the situation and its impact on the Firm. Problem Statement Chile and the changing market. Chile’s market was expanding and Global Multi-Products was losing its share of that growing market. The Head Quarters wanted Bob to improve the Chile Multi-Products office. The office would have to change roles, responsibilities, programs, customer service, training, supply train and much more to compete with the large super store competitors. Despite the fact Multi-Products had more to offer Bob had to find a way to get the products on the shelves and a cheaper price than they were accustomed too and implement all the changes to make it happen. “We don’t sale just products anymore, we...
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...unskilled labour force are the non-key factors. Last reported number of total labour force in Chile is 8,037,177 (Trading economies (2013). Nevertheless, skills, abilities and cost of the labour force are factors which significantly affect to development of competitive advantage (REF). Education systems in Chile are not stronger as other developed countries in the world. Nevertheless, it has achieved major improvements in recent years due to the improvements of government funding (4.2% from GDP). Word bank figures (2012) indicate that 49.1% of Chilean labour force is with secondary education and 25.2% are with tertiary education. Moreover, literacy level of aged between 15-24 years olds has increased to 99% (UNISEF, 2013). Chile can be identified as a high income country (World Bank, 2013) and its labour costs of Chile ranks XX which is fairly higher than the other countries in the region. In addition, unemployment rate is 5.7%. Level of infrastructure is strong in Chile is vital to development of Chilean wine industry. World Bank indicators (2013) demonstrate strong railway (, air transport (97433 registered carrier departures) and road systems ( in Chile. Moreover, access to fresh water is raked in XX due to positive weather conditions and natural rivers. Telecommunication system, electricity and internet availability is efficient and cost effective in Chile due to higher competition in Chile. For an example, getting electricity for a business ranks in 44 among 189 countries in the...
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...multinational strategy and to be well-known worldwide. The countries of potential choice are Mexico and Chile. The analysis has been done by comparing the overall information and in-details of each indicator. From evaluation of indicators of both countries, such as economic, social, legal and infrastructure, the analysis has shown that the economy of both countries are quite similar. However, the infrastructure, technological and legal environment seem to be better in Chile. As the Chilean government support the foreign investment in textile sector by promoting the education, technological development and the special policy especially for textile. For instance, tax reduction and promoting education in labour forces. Thus, Chilean labour forces would have the better off in comparison with Mexican labour forces. Another highlighted indicator in the country comparison - which the recommendation has inclined - is infrastructures. Both countries have the similar relative figures in number of infrastructure such as roadway, waterway and airports. But the infrastructure of electricity and internet/telephone networks seems to be at a higher level in Chile. The analysis of relevant regulations which affect Feltex’ direct investment in Chile shows that the company can gain a huge amount of benefits from the high integration in the international trading and investment framework. Chile is a member of the WTO and has signed several bilateral and regional free trade agreements. The country...
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...empowerment is a management decision based on proven capability and demonstrated trust by the employee. Transformed organizations introduce empowerment over rules and regulations through smart governance and guidelines supporting organizational culture. These practices promote improved customer service through employee decision-making extended by management authority and flexibility. Demonstrating customer-focused programs and practices through skilled and knowledgeable employees with authority and responsibility to move the organization forward in its mission. Power and Empowerment By definition and context, power is “possession of control, authority, or influence over others” (Merriam-Webster's Third New International Dictionary Unabridged, 2002). A good manager can have power and influence over others and lead well. The definition of empowerment is “to give authority, to enable, and to promote influence” (Merriam-Webster's Third New International Dictionary Unabridged, 2002). The act of empowerment allows a manager to enable individuals to think and act in a way that will enhance their performance, and demonstrate trust in the employee’s abilities. This does not remove power from the manager but instead increases his or her potential to gain power by an effective team. Flat Organization Model Organizational structure is the key difference in reporting processes in organizations. Big organizations have vertical organizational structures with many management layers between...
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...April 08, 2012 DIVERSITY AUDIT Company Highlights Merck and Company, Inc., a pharmaceutical leader, has a clear vision which is to make a difference in the lives of people globally through their innovative medicines, vaccines, biologic therapies, consumer health and animal products. The company’s core strength is the skill, integrity and creativity of its people. Merck employees, while remarkably diverse in background, training and life experiences, are all motivated by innovation and their mission of providing products that save and improves lives around the world. Under the leadership of Kenneth C. Frazier, who serves a threefold role: Chairman of the Board, President and Chief Executive Officer, Merck and Company reflects its corporate values and guides in day-to-day decision making. Merck recognizes that the world is changing and they have to keep up with the changing demands. The company’s vision is “a commercially sustainable business that both increase the accessibility of products globally and helps build local capacity for quality, healthcare services for those who need them most. Background Merck and Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world. Merck and Company is a very unique leader in its diversity outlook. The company, sort of like IBM, encourages diversity through their employees by: Diversity Acknowledges...
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...article also indicated that prior to the collape, there was a fatal accident in 2007 which closed the mine, however, opened later that year. The additional articles that was researched for the Chilean mine collapse also did not shed any additional light on the trapped miner, however reads and most likely understood that the owner of the mine is trying to make excuses, such as “Major mining accidents are uncommon in Chile, the world’s top cooper producer” (Authur, 2010) and “Chile is the world’s top copper producer, but serious mining accidents are uncommon in an industry closely monitored by authorities” (Soto, 2010). These articles were not successful in sending the message because it leaves the question “Why”? Communication is important regardless of the method used; however the audience is to be considered when using any type of communication method whether it is preparing a news article or an office memo to be distributed. Some considerations to be given the different roles and people in the audience are the possible difference in perceptions, cultural diversity, communication barriers, such as language used and also the demographic and psychographics of the audience. In communication, knowing the types of communication styles is important. Communication styles also mean self-expression which helps define individuals and at the same time, binds individuals...
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...Alpaca premium long fiber weave with a Gortex laminate. Alpaca was chosen for its superiority to wool and other natural fibers. It has higher durability, softness, water repellency, and broader thermal properties than wool. It is flexible at very cold temperatures, has inherent stretch for mobility, retains thermal properties when wet, and is hypoallergenic. It is therefore better suited to this intended purpose than most manufactured fibers. As a renewable resource and biodegradable product, alpaca fiber is consistent with GMS environmental policies and offers the opportunity to market it as a “Green”, environmentally friendly product. Purpose: This study will explore the feasibility of creating a subsidiary company in Chile. The company, GMS Chile, would produce the appropriate alpaca fiber with a target of being the sole supplier for this product line. This will allow superior in-house quality control and selective breeding practices for required fiber...
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...Economy of Chile Group 10 Nazirabonu Alimardonova Krista Rebecca Bradshaw Romans Opengeims Vladislav Matievsky Edgars Butramjevs Contents Trend Comparison of Indicators - Chile 3 Chile Unemployment 3 Chile Inflation Rate 4 Export, Import and Balance of Trade 4 Government Budget Indicators and Government Debt to GDP 5 CPI and PPI 6 Specifics of the Country 7 Misbalance in the Economy 7 The Crisis of 1982 8 Investing in Chile 8 Future Economic Development 9 Trend Comparison of Indicators - Chile Chile is one of Latin America´s fastest growing economies, mostly due to rise in exports. Big chunk of Chile`s GDP contributes to mining (copper and other materials) 15.2% which is increasing with every year, thus; increasing the GDP. Second largest GDP by sector is business services which make 13% followed by manufacturing industries 11%. Values in Real GDP chart are adjusted for inflation and because of that, its Real GDP will appear lower as Nominal GDP. During the period from 1998 to 2005, Real GDP is higher than Nominal GDP which is an indicator of deflation. During 1999, Chile, like most of Latin America, faced a one-year downturn. Its domestic economy underwent a minor recession due to negative impact of the Asian crisis which triggered the crisis in Chile’s private sectors. This downside is reflected in the Nominal GDP. Another downfall of both Nominal and Real GDP are seen in 2009. During this time Chile suffered economical...
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...Global Human Capital Trends 2014 Engaging the 21st-century workforce A report by Deloitte Consulting LLP and Bersin by Deloitte Contents Introduction | 2 | 7 Global Human Capital Trends 2014 survey: Top 10 findings Lead and develop Leaders at all levels | 25 | 35 | | 45 55 Corporate learning redefined Performance management is broken The quest for workforce capability Attract and engage Talent acquisition revisited Beyond retention | 75 | | 87 97 | 65 From diversity to inclusion The overwhelmed employee Transform and reinvent The reskilled HR team | 107 | 117 Talent analytics in practice Race to the cloud | 127 The global and local HR function Editors | 145 | 146 | | 137 Acknowledgements Global Human Capital leaders Human Capital country leaders 147 | 148 Global Human Capital Trends 2014: Engaging the 21st-century workforce Introduction Engaging the 21st-century workforce S we begin 2014, global organizations have left the recession in the rear-view mirror and are positioning themselves aggressively for growth. Sluggishness has given way to expansion. Retrenchment has been replaced by investment. The need for caution has been superseded by the need to take action. Yet as the economic recovery takes hold, businesses realize that the workforce today has changed. Skills are scarce, workers have high expectations, and Millennials are now in charge. Enter the 21st-century workforce. The 21st-century workforce is global, highly...
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...Decisions In Paradise: Part 1 Susana Hicks Management/350 April 20, 2011 Yvonne Richardson Tormenting natural disasters are devastating the entire world like atomic bombs. The Island of Kava, Japan, Chile, and Haiti have been epicenters for these unpredictable catastrophes and aftermaths. Many companies have had inferior infrastructures that have collapsed like the Aztec Kingdoms because of the unfortunate events. Starbucks will be the knight in shining armor more than it already is to the island of Kava. With already a powerful presence our mission is to supersede the current reputation and dominate the industry locally, regionally, and globally. This organizational is proven to with stand many problematic issues , and at the present time needs to concentrate on main problems leading to objectives that are more precise and goals to ensure success. The island of Kava faces a few hardships to overcome for success in our coffee company. The hardships that we must face are the lopsided age of the population with 50% under 15, the absence of a common language because of so many various cultures residing on the island, third in this country is the plethora of natural disasters: tidal waves, tsunami, hurricanes, tornadoes, floods, fires, volcanic eruptions, earthquakes...
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...gives an insight regarding the type of structure Wal-Mart is composed of. As we take a closer look at this company’s structure it enables us to understand better the management functions and elements of control and coordination in place to achieve strategic planning and goals and to implement those into specific actions. We will also explore how this structure affects the relationships among the various departments. I will discuss three objectives throughout this paper. First, I will describe Wal-Mart’s organizational structure and make a comparison to that of other organizational structures used today so as to clarify differences and similarities. Second, I will evaluate how the organizational functions influence and determine its structure. Third, I will explain how organizational design helps determine the best structure. Organizational Structure of Wal-Mart Wal-Mart operates under three divisions, which are Wal-Mart US, Sam’s Club, and Wal-Mart International. Its global operations expands over several continents with numerous subsidiaries geographically located in several countries. These subsidiaries operate under different business names to include ASDA, Sam’s Club, Seiyu, Massmart, Wal-Mart US, Wal-Mart Canada, Wal-Mart China, Wal-Mart Brazil, Wal-Mart Argentina, Wal-Mart Mexico, and Wal-Mart Chile with more than 8,000 locations currently in operation. These divisions operate within their geographical boundaries so as to more efficiently offer the products,...
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...External / Internal University Of Phoenix We will explain how external and internal factors like globalization, technology, innovation, diversity, and ethics at national and international level will impact the way for McDonald managers apply the four functions of management as we. In addition we will talk about how delegation helps McDonald managers to minimize and manage these factors. Globalization McDonald is a company that is well establish all around the world. These company is a name that when it is mentioned people feel that it can be trusted and its products are of good quality as well. Currently McDonald has activities worldwide; from countries like New Zeal and, Finland, Canada and all the way to Chile basically they have presence in the whole world. According to Sun done McDonald is planning to invest in the Korean business if the market is opened under the free agreement with the United States which would be great. Question, how the plan their globalization. There have been reached many goals thru good planning. Being a well organized company has also pay for McDonald. The company has established six strong businesses in order to grow with the market trends of today and tomorrow. There are several businesses like Wal mart, Sam's. Many leadership is so important to McDonald’s that it has its own space on their main web page. In their home page they show several of their leaders since the year 1900 The top executive leaders in McDonald are from around the world...
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...Internal and External Factors Paper Wal-Mart is a not only a retail business but an organization that everyone has either heard about or shopped at. As a leading organization, Wal-Mart has employed a total 2.2 million associates around the world, with only 1.3 million hired with in the U.S. (Wal-Mart Stores, Inc., 2014). There are several internal and external factors that affect the four functions of management. As Wal-Mart continues to strive towards success, globalization, technology, innovation, diversity, and ethics are all factors that affect Wal-Mart being one of the largest organizations in the world. Internal Factors Such is the case for every organization that wants to continue to expand and remain lucrative; the core of that company is their management. Management has four very important functions which keep their business and their employees afloat and those are planning, organizing, leading, and controlling. This format that management follows is no different when it comes to Wal-Mart. Wal-Mart is a company that continues to expand at a rapid pace due to the low prices, large availability of items, various services offered, and the customer experience when they come to the store. Inevitably, just like any other company, they will have some internal and external factors which may make certain situations on the job tougher. Examples of internal factors which could affect the job duties of a manager would be employees who do not want to work or are unmotivated...
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...Abstract The fast food industry mostly known as a quick service industry, is constantly growing at a rapid pace in hopes of keeping up with the demands of the market. As the routines of families and single family households have become more and more chaotic, they are looking for quick meals as a substitute for dining out and cooking at home. Due to such craze, fast food restaurants such as Taco Bell, have gained a top position in the industry where customers can have a hot quick meal in a flash or we may say less than five minutes. A case study is done by a reporter who became a Taco Bell employee for a few hours so that he could analyze the queueing model on how customer order processing was done at Taco Bell. The process will review the drive-thru process as well as the process when a customer places an order inside. The purpose of this paper is to analyze, discuss and make suggestions on how Taco Bell can improve its present and future position in the Quick Service restaurant industry. Not only today has Taco Bell been focusing on quick service but ever since “1988, Taco Bell introduced six core-menu items for the reduced price of 59 cents and offered free drink refills. Taco Bell has since continued to change and innovate. Its new strategy meant restructuring the business to become more efficient and cost-effective. To do this, the company relied on an integrated set of operations, research models, including forecasting to predict customer arrivals, simulation...
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...Stanford University. Mr. Phil Knight a graduate student at Stanford University and a long-distance runner decided that he would make low cost running shoes in Japan and then sell them in the US. Knight solicited the assistance of a past coach Bill Bower man to assist him in his business venture and in 1964 they started Blue Ribbon Sports. Knight called his first shoe Tiger and began distribution at track meets. Blue Ribbon in 1971 earned it's "swoosh" and Knight introduced the first Nike brand line. In 1978 the Blue Ribbon became Nike and each year their profits grew steadily. Due to Nikes concentration in casual shoes in the 1980's, they missed the trend to aerobic shoes and fell behind allowing Reebok to control the market. Due to poor management in the years following and proceeding Reebok's take over things fell apart. Phil Knight repositioned and reestablished Nike following the bumpy years in the 80's. In 1988 Nike purchased Cole Haan for $64 million which allowed them to increase casual footwear sales by 16%, they also purchased the accessories company in 1990. Nike even expanded by opening their own retail store "Nike Town" in 1990. Nike distributes to 123 retail stores in the US and also in 52 retail stores in countries such as, the UK, Japan, France, Italy, Spain, Germany, and Canada. Ribbon Sports officially became Nike and went from $10 million to 15 billion in sales in 2006. Growth of the company's over time Due to the industry's strong...
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