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Dorothy A. Strong Case Study

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On Saturday, February 20, 1982, walking into 1111 Broad Street approximately at 3:50pm, Ms. Dorothy A. Strong did not know that within the time frame of 30 minutes that her whole outlook on life would change completely, due to one call.
The young and vibrant 24-year-old of The Hike Community, Alabama, Dorothy Strong was ready to begin a new era within her life. She was a clueless and lost young adult who did not know what she would become in life and how she was going to make it. As time steadily withered away and her mother pressed her to get out of the house, she was clueless about what she was going to do with her life. One day she was introduced to a job that everyone said was fitting for her personality, a police dispatcher. She thought about the job and she wondered to herself, was this job for her? Was she ready to be a part of the “nucleus” of Phenix City? After, an ample of prayer and meditation she decided to take the job.
On a crisp, Saturday morning in the month of February, as Ms. Strong nervously but yet still confident made her way up the staircase outside of the Phenix City Police Department, she did not know that she was walking into the building that would be the setting for something that would completely have a lasting impact on her life. As she entered the building, she was greeted and was shown to her desk. After long and dreary training, the weeks prior to that …show more content…
Strong was perplexed. As others called for their emergencies, big or small, the only thought that was within the boundaries of her mind was that her family home was just burned down. How could this happen, she wondered. In spite of the adversity, she still responded to each caller call with care and she meticulously handled each caller's emergency with care. In the face of adversity, she still answered calls in an efficient way, and with this skill, it leads her to, in 1997 become the First Black Supervisor for the Emergency 911 Center in Phenix City,

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