...Healthcare Communication As we all know communication has always been an integral part of human interaction. Communication was the basic idea which gave rise to many inventions used by the general population in their daily life. When it comes to communication and healthcare together, they have a very vast relationship between each other. There is more emphasis on communication in healthcare industry since last thirty years that it has become an important aspect of the healthcare professions. This is helping the healthcare industry to build more public relations and public advertisements. The following essay will cover some aspects of effective communication in relation to healthcare communication. The basic elements of communication can be practiced with family, friends, and co-workers and can help us build better relationships. All of this is covered when we discuss about effective communication which can build the skills of becoming committed, flexible, open to change, willing to adjust, forgiving (Cheesebro, Connor & Rios, 2010). Our style of communication is based on the relationship with other person. There are certain factors which can make relationship unstable such as: day-to-day stresses, psychological problems, substance abuse, or financial strains. All these factors require certain communication skills to become stable. Effective communication can come in handy when dealing with these factors. The basic rules of health care communication are based on providing...
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...Effective Communications Paper Your Name Course # Date Instructor: Today’s growing businesses are often requiring employees to work in teams to meet project deadlines. Working in teams comes with many benefits, such as building employee relationships and knowledge sharing. Unfortunately, teamwork has its negative aspects, such as tension or anxiety, which almost always derives from poor communication. Effective communication within an organization often determines an organizations fate. This article gives an overview of effective communication through knowledge sharing, effective and ineffective techniques, using effective techniques in a health care environment, and technological impacts. Effective Knowledge Sharing Techniques Knowledge is often seen as a rich form of information. This differentiation, however, is not terribly helpful. A more useful definition of knowledge is that it is about know-how and know-why. A metaphor is that of a cake. An analysis of its molecular constituents is data – for most purposes not very useful – one may not even be able to tell it were a cake. A list of ingredients is information – more useful – an experienced cook could probably make the cake – the data has been given context. The recipe though would be knowledge – written knowledge - explicit knowledge – it tells how to make the cake. An inexperienced cook however, even with the recipe might not make a good cake. A person, though, with relevant knowledge, experience...
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...Leading the School Cynthia Cole EDU 7820 Principles of Educational Administration 7875 Amethyst Drive Pensacola, Fl 32506 850-449-0975 cynthiacole1@bellsouth.net Instructor: Dr. Ted Ray Effective school leaders should ensure that vision, mission, and goals encompass awareness of school culture, instruction, organizational management, group process and consensus building, learning resources, school law and politics, and ethics. School leaders play a significant role in school culture. Organizations with a positive culture have cohesiveness and responsibility towards maintaining embedded attitudes, beliefs, and behaviors (Ali, Brownson, Kahlert, & Sobel, 2002). It is important for leaders to create cultures that have values, equity, and high expectations. Effective leaders accomplish positive cultures with the use of appropriate dialogue, actions, and symbolic gestures. The overall goal of positive school culture is effective student learning and achievement. Therefore, school leaders must establish a culture that meets the needs of diverse student populations and challenges of accountability-driven education systems. This also involves effective collaborative instruction that is designed to maintain a focus on improving student learning. School leaders are required to ensure that students are meeting performance standards in a collaborative process. The research in this paper offers several suggestions for school leaders to facilitate...
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...How Does Leaders Communication Style in Multinational Organization Impact Upon the Achieving of Goals Table of Contents Introduction 3 Universal Leadership in Multinational Companies 4 Interpersonal Acumen and Leadership Communication in MNCs 4 Various Dimensions of Societal Culture and Effective Leadership 5 Cross-Cultural Dimensions of Leadership Communication in Achieving Goals 9 Recognition of Cross-Cultural Leadership for Attaining Goals 9 Conclusion 10 References 12 Introduction Business scenario at present is changing. This change in business environment has been dealt from different aspects in the form of emerging markets, globalization, exponential rate of change, different competitors, new technologies and many such. In short, it is to be identified that all these aspects lead to development of the concept called multiculturalism. Multiculturalism surely affects multinational companies and ultimately people and business worldwide. Due to changing business environment considerable changes in leadership communication styles have also taken place to cope up with the dynamic market trends. There had been a significant change in management and control focus to that of alignment focus. Also, significant change has occurred in the communication styles as different modes of communication and system of close interaction between the management and the rest of the organization are being introduced. As an inevitable consequence, the culture in multinational...
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...Introduction to Communication In today’s working industry we are faced with multitude problems that hinder the success of the organisation. A major contributing factor to their failure is poor communication. Communication is defined in numerous ways, but here is one that can be associated within the workplace; “any behaviour – verbal or nonverbal- that is perceived by another,” taken from The Business Communication Handbook by Judith Dwyer or “an exchange of words, feelings, symbols, gestures, etc. that must be understood and responded too” taken from Understanding Human Communication by Ronald Adler. For effective communication it is known that it’s a two-way process of sending the right message that is also being correctly received and understood by the other person/s. In any organization or everyday situations, we have different types of communication styles taking place. It may be verbal communication, nonverbal, or graphic communication. During the communication cycle or process many miscommunications or interpretations can take place, i.e. anywhere between the sender, the message, the receiver, feedback, the communication channel, context, and noise. It is within this process where the sender encodes an idea or feeling; verbal, nonverbal or graphical and conveys the message via a communication channel to the receiver where he decodes the message and interprets it to his understanding. The recipient understanding of the message would depict whether the message was...
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...Southwest Airlines: Leadership Matters Latrice Alston University of Phoenix COM 530: Communication for Accountants Tonya Boddie September 12, 2012 Southwest Airlines: Leadership Matters Leadership styles affect the way organizations function and interact with employees, consumers, and business partners. Leaders develop a style of communicating based many times on experience. Southwest Airlines, a leader in the airline industry has enjoyed unparalleled success due to its business plan and dynamic leadership. For Southwest Airlines, senior management places great emphasis on employees realizing satisfied employees are pivotal to the success the organization has and will continue to experience. Effective leaders are critical to advancing the vision and mission of the organization. Southwest Airlines continues to make strides in the airline industry based the strategic vision of management. Southwest’s mission to provide excellent customer service delivered in with warmth, friendliness and pride is the mantra of the organization. Leadership comes with a price and those tasked with leading must be able to balance both the mission of the organization and the needs of employees. Unlike other organizations Southwest Airlines, due to the multi-faceted leadership style has a very low rate of negative attrition. Factors impacting attrition within organization can most time be attributed to the way organizations are managed. Having weathered...
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...facilitates and other assets in one or more than one countries aside than its own country. Thus, there are competitive and challenges of companies operating in different countries and the relevancy for multinational companies. Multinational companies could strengthen their business and also enhance customer service through involving their diverse workforce. It means that multinational companies could make use of cultural sensitivity, language skills, market knowledge and information of business networks at their own countries to drive business growth. (Nataatmadia & Dyson, 2005). However, multinational companies will also have some problems or challenges. Communication in multinational companies would be a lot more difficult because they employ employees from various countries. People from different countries have different cultures; this is the reason why this factor could cause them to fail to understand each another. Moreover, companies which operate in various languages areas will have difficulties at communicating with the local employees because they speak different language. (Kundu, 2001). SICLI have problem in coping with the new management style after the company was acquired by Williams Holdings PLC. This company is a multinational company because it operates in many countries. Moreover, the company also employs workers from various countries. This is why they need to find out what policies could help the company to minimize the problems. Section A Companies like SICLI...
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...International Dimensions in Organizational Behavior | Cross-Cultural Communication INTRODUCTION "We didn't all come over on the same ship, but we're all in the same boat." – Bernard Baruch, American financier and statesman. The Internet and modern technology have opened up new marketplaces that allow us to promote our businesses to new geographic locations and cultures. And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm. For those of us who are native English-speakers, it is fortunate that English seems to be the language that people use if they want to reach the widest possible audience. However, even for native English speakers, cross-cultural communication can be an issue: Just witness the mutual incomprehension that can sometimes arise between people from different English-speaking countries. In this new world, good cross-cultural communication is a must. BARRIERS TO EFFECTIVE CROSS-CULTURAL COMMUNICATION Obviously, not all individuals acculturate similarly. Some find the daily challenges of responding to another culture to be too stressful and overwhelming. If possible, such individuals will choose to return to their cultural origin; if they cannot do so, various kinds of maladaptive adjustments, or even mental illness, can occur. People misunderstand each other for a wide variety of reasons, and these misunderstandings can occur between people who are culturally...
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...Effective communication through leadership is an essential tool in creating vision in the workplace and involves organization, collaboration, breaking down barriers, and the ability to read non-verbal cues. Without effective communication, inadvertent misunderstandings can occur, leaving the workplace vulnerable to collapse. The leadership role in any organization is the key to effective communication throughout the company. Leaders who effectively communicate the vision and mission of their company are generally successful because they exercise collaboration with the employees as to what works and what does not work. We learn to communicate at a very young age. However, to effectively communicate complicated ideas, skills beyond simple conversation are required (Stennes p. 1). One key component that is necessary when communicating vision with others is organization. Organization of what you want to communicate is necessary because it provides your listener with tools needed to understand the concepts that are provided. The organization of the conversation allows the listener to decipher the important details rather than dealing with the nonsensical information that may be included. Another key component when effectively communicating is collaboration. Collaboration is crucial in communication because it serves as a two-way process involving an exchange of ideas (Stennes p. 2). If a leader tries to take control of the conversation, the listener will most...
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...Managing cross cultural communication Introduction Globalization is a phenomenon that is in vogue nowadays. In this rapidly changing world to succeed it’s imperative for an organization to adopt the phenomenon of globalization. On one hand globalization cultivates scores of benefits for the organization. On the other hand, it also generates various dilemmas for management. One of these dilemmas is of effective communication management. This phenomenon of globalization presents challenges of understanding and managing cross-cultural communications. According to Stephen Roberts: “Culture is the framework in which we communicate” This suggests that various factors give rise to the problem of cross-cultural communication. These factors include: language, environment, technology, social organization, the perception of authority and non-verbal communications. Having the ability to assess these variables is vital in ensuring for managers to convey messages and conduct business across a wide range of cultures. This paper addresses communication within multicultural project teams and the significance of leadership style in managing cross-cultural communications. The aim of this paper is to reveal different ways or skills that managers need to adopt to make the process of communication effective. Furthermore, this paper sheds lights on variegated barriers that may exist in effective communication process in a cross-culture environment. Literature review Zapf...
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...A culture of safety includes the organization’s activities, standards, approaches, communication methods, and leadership attitudes to prevent or minimize adverse events, and to support safety behaviors at all levels. “Improving the culture of safety within health care is an essential component of preventing or reducing errors and improving overall health care quality” (“Safety Culture,” 2016). A culture of safety would benefit Drew’s case and the patient’s at his hospital, because a culture of safety promotes the staff’s commitment, confidence, increase the staff’s morale, and consistently safe behaviors among leaders and healthcare providers. In addition, a culture of safety would improve the communication and collaboration between co-workers,...
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...NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Student: Marqueze J. Sawyers THIS FORM MUST BE COMPLETELY FILLED IN Follow these procedures: If requested by your instructor, please include an assignment cover sheet. This will become the first page of your assignment. In addition, your assignment header should include your last name, first initial, course code, dash, and assignment number. This should be left justified, with the page number right justified. For example: SawyersMHRM5000-8 6 | Save a copy of your assignments: You may need to re-submit an assignment at your instructor’s request. Make sure you save your files in accessible location. Academic integrity: All work submitted in each course must be your own original work. This includes all assignments, exams, term papers, and other projects required by your instructor. Knowingly submitting another person’s work as your own, without properly citing the source of the work, is considered plagiarism. This will result in an unsatisfactory grade for the work submitted or for the entire course. It may also result in academic dismissal from the University. | | HRM5000-8 | S. Manlove | | | Human Resources Management | 6 | ------------------------------------------------- ------------------------------------------------- Faculty Use Only ------------------------------------------------- ------------------------------------------------- ...
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...Organizational culture is an idea in the field of organizational studies and management which describes the psychology, attitudes, experiences, beliefs and values (personal and cultural values) of an organization. It has been defined as "the specific collection of values and norms that are shared by people and groups in an organization and that control the way they interact with each other." (http://en.wikipedia.org/wiki/Organizational%5Fculture) Organizational behavior is an academic discipline concerned with describing, understanding, predicting, and controlling human behavior in an organizational environment. Organizational behavior has evolved from early classical management theories into a complex school of thought—and it continues to change in response to the dynamic environment and proliferating corporate cultures in which today's businesses operate. (http://www.answers.com/topic/organizational-behavior). Diversity - The fact or quality of being diverse; difference. A point or respect in which things differ. Variety or multiformity: "Charles Darwin saw in the diversity of species the principles of evolution that operated to generate the species: variation, competition and selection" (http://www.answers.com/topic/diversity). Informal and Formal Communication are used in an organization. Informal communication: Informal communication, generally associated with interpersonal, horizontal communication, was primarily seen as a potential hindrance to effective organizational...
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...EFFECTIVE TRANSFORMATIONAL LEADERSHIP ACROSS CULTURES: THE ROLE OF CROSS-CULTURAL COMMUNICATION COMPETENCE Dr. Alexi Matveev College of Staten Island New York, NY, USA Dr. Elena Lvina Concordia University Montreal, Quebec, Canada Abstract New theoretical frameworks are needed to better understand effective transformational leadership in different cultural contexts. In this article we illustrate the relationship between transformational leadership and the cross-cultural communication competence frame. We show how national culture orientations and cross-cultural communication competence affect the full range leadership framework and transformational leadership dimensions. Attributes of effective leadership and the choice of communication strategies vary for different cultural contexts; however, the charismatic or value-based leadership dimension contributes the most to universally perceived effective leadership styles. We draw attention to the importance of transformational leadership research utilizing the cross-cultural communication competence construct. Introduction Transformational leaders rely heavily on their rhetorical skills in order to articulate a vision and create meaning for their followers. While the leader's message is important, the process by which it is communicated appears to be just as significant. The communication style is a critical distinguishing factor in whether the leader’s message will be remembered and endorsed. Flauto...
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...EFFECTIVE TRANSFORMATIONAL LEADERSHIP ACROSS CULTURES: THE ROLE OF CROSS-CULTURAL COMMUNICATION COMPETENCE Dr. Alexi Matveev College of Staten Island New York, NY, USA Dr. Elena Lvina Concordia University Montreal, Quebec, Canada Abstract New theoretical frameworks are needed to better understand effective transformational leadership in different cultural contexts. In this article we illustrate the relationship between transformational leadership and the cross-cultural communication competence frame. We show how national culture orientations and cross-cultural communication competence affect the full range leadership framework and transformational leadership dimensions. Attributes of effective leadership and the choice of communication strategies vary for different cultural contexts; however, the charismatic or value-based leadership dimension contributes the most to universally perceived effective leadership styles. We draw attention to the importance of transformational leadership research utilizing the cross-cultural communication competence construct. Introduction Transformational leaders rely heavily on their rhetorical skills in order to articulate a vision and create meaning for their followers. While the leader's message is important, the process by which it is communicated appears to be just as significant. The communication style is a critical distinguishing factor in whether the leader’s message will be remembered and endorsed. Flauto...
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