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Effective Communications

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Effective Communications, Assignment
Through views of the criminal justice personnel, the examples used to illustrate the process of verbal and non-verbal communications became an important part of information within. The differences between listening and hearing and also formal and informal channels of communications. The different barriers to effective communications strategies that overcome those communication barriers will also been reviewed. By research and investigative tactics, the findings will provide antiquate information for each of these examples.
Listening and Hearing After reviewing the differences between listening and hearing, it has become a very special task to determine the correct response for this question. All were born with the ability to listen to the sounds of the world. After schooling comes to an end, the police academy tells everyone they need to learn to hear the people when they attempt to communicate. Many people in the country are not given the opportunity to learn the English language. As a police officer must interact with all people in the community (Wallace & Roberson, 2009). Even if they have never spoke a foreign language, there are many words that can become directly useful in accommodating those who do not speak English. As in this profession it is a requirement on the officer to learn to hear the public. Communication is a necessity to complete the job. Hearing conversations of locals can give the police officer the basic information when combined with physical actions of the people who can not speak English. Many key words heard by the officer can assist in the communications with the locals. Simple words learned in other languages similar to; “help, gun, stop, emergency, and police.” (Wallace, 2009).
Formal and Informal Formal communications are those types of information usually comes from the upper echelon of the police department. A formal communication may be a notice of prospective promotion in the ranks of the department, or a notice of reassignment to another patrol area. Police officers occasionally receive formal communications from their superiors, generally those are given in writing as well as verbally.
Informal communications are usually sent from the local supervisor or dispatcher. The patrolman maintains constant communications with both of those persons and also the fellow patrolmen in the vicinity of paroling responsibility. Many of the communications sent by radio and even meetings before patrol assignments are received. When the officers are presented with updated information of wanted suspects on outstanding warrants. Detectives are also those who may sometimes need to communicate with the patrolmen for information on arrest or any other information (Wallace, 2009). Barriers to Effective Communications
Four types of barriers are discovered in the development of this paper. Emotional types may be found in both the sender or the receiver of communications. Many people with this barrier tend to add questions on the end of sentences, “I am looking forward to ending this case; aren’t you?” Also the use of disclaimers may become noticeable, “I don’t even want to think of what is going to happen when we open that door.”

Physical Barriers are those environmental aspects that may cause communications to become difficult. Faulty equipment as a police radio, or computer can both become a physical barrier. Any obstruction slowing or impeding the flow of communications will become a physical barrier. Semantics can also become a barrier to communications. The study and meanings of words, and the inability to agree on certain terms. The police officers can’t come to the same response to a statement made. If a police officer were to make an unclear statement,”The suspect is uncanny and repetitive.” many differing conclusions could be drawn by others who overheard the statement. Ineffective listening is one of the largest barrier some police officers fall upon. To many times the officer will become a talker and only need to listen to discover the suspect is saying what we need to hear. Sometimes when a suspect is asked questions by the police, the suspect is such a boring personality. The officer becomes “carried away” with the conversation. This ability becomes or was a part of needing more attention from those who loved them. Also a matter of becoming self-assertive in all communications is learned at an early age. The police officer needs to obtain the experience, education, and oral proficiency to remember and sustain what is heard. In most cases one of the following is become factors involved in ineffective listening; Uninteresting topic, Bias to the speaker, Emotional involvement, Failure to adjust to distractions (Wallace, 2009). Strategies to Overcoming Barriers To overcome the many barriers to communications several strategies have already been written with superior success. In many police departments, they use a peer support system to assist the officers from overcoming the emotional barriers before it interferes with their job performance. In relation to some physical barriers each time a shift begins check equipment thoroughly to ensure everything is working properly. Never assume all the systems are in proper order. Check it out. Semantics are not always identifiable by all the police officers on the job. If the use of a term is unknown by others limit the use of those terms for times when not in public. When in a conversation or just sitting in a class, remember the matter of listening is a very important task involved in hearing what is being said. Taking notes to ensure the statements said by the other person are properly placing them in order (Wallace, 2009).
Non-verbal Communications It written by the Sam Houston State University in the observations of the nonverbal communications conducted for the criminal and juvenile justice systems. The non-verbal clues accounted for 65% of decisions determining if the truth or lies of suspects in one-on-one interviews as stated by MAHIGEL, L. L. and Sam Houston State, U., 1975. The most important aspects to remember is the person has no idea the clues are being sent by him or her. Many of the techniques are discribing ways to get the under talkers to open-up and over talkers to not dominate conversations. One can become well versed in non-verbal communications by watching television with the volume turned off (MAHIGEL, Sam Houston State, U. 1975).

In Conclusion Proper communications in the criminal justice systems becomes more important with every person a police officer talks to. From the supervisor giving instructions for patrol tonight. Through conversing with the fellow officers in the next sector. Or taking a complaint from a victim, filing the complaint, or reporting the description of the suspect over the radio. If proper listening is not a part of the communication process, there is no communications.
References
MAHIGEL, L. L., & Sam Houston State, U. (1975). NON-VERBAL COMMUNICATION IN THE CRIMINAL & JUVENILE JUSTICE SYSTEMS (FROM TENTH ANNUAL INTERAGENCY WORKSHOP - PROCEEDINGS - SEE NCJ-46564). Non-Verbal Communication In The Criminal & Juvenile Justice Systems (From Tenth Annual Interagency Workshop - Proceedings - See Ncj-46564),
Wallace, H., & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

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