...Intelligence as we all know, is the key factor for preforming most of society's learning and daily functioning. However, if someone were to merely ask “What is Intelligence?” could most American's give an accurate answer? The definition for intelligence has long been a term of context for many decades with no individual really understanding the true meaning behind it. Many studies have been conducted to form the conclusion that intelligence encompasses three different sub-sets of Intelligence: I.Q., E.Q., and personality. One of the earliest people to study the literal measurement of an individual's intelligence was British psychologist Sir Francis Galton. Galton's early studies in hereditary improvement led him to believe that intelligence was something that was inherited and could not be changed. He was convinced that by selective parenthood he could create genius' at will, this theory came to be known as “Eugenics.” According to Galton's Eugenics intelligence encompassed things such as reaction time, eyesight, cognitive ability, etc (Psychology History). However, early studies failed to show any validity to Galton's findings and soon enough they fell out of favor. (What is Psychology? p.287) In the decades after Galton's research many psychologist's began to focus heavily on the cognitive aspects of intelligence instead of trying to link it with physical functions such as reaction time and eyesight. During this period researchers nearly debunked Galton's belief that intelligence...
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...First National Bank proceed, conceiving connections, construction firm promise, adaptation of behavior to convey in a creative and inspiring way (KetsDeVries, 2001). In latest years, the transformation that researchers accept as factual lead to achievement in the learning process. Organizational behavior has altered aim and buys more vigilance to how persons believe and seem in the First National Bank. Something called "emotional intelligence" is the major theme of concern at present as the sole significance of good intelligence "IQ" is not as broadly recognized. Emotional Intelligence easily a set of competencies that permit us to see, realise and regulate strong sentiments in us and in others. The concept of emotional intelligence, or occasionally mentioned to as "EI" is absolutely crucial in today's society, where the interaction inside the workplace are progressively important. All the items that pursue address the key matters of relevance EI in the First National Bank. According to numerous literatures, for example in the Prati, Douglas, Ferris, Ammeter, and Buckley (2003), is an emotional facet, which is a key benefactor to the thriving management and execution at the first National Bank. In this item, along with other ones, as Svyantek (2002), acquiesced that intelligence should encompass...
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...Role of Emotional Intelligence in Effective Leadership OB PROJECT TERM I By: Anumeha Gupta (h11067) OB-II PROJECT (TERM II) Dwaipayan Gupta (h11075) Shesadri Biswas (h11110) Sreekanth S V (h11113) Vikrant Chaplot(h11118) GROUP B7 1 ACKNOWLEDGEMENTS We would like to express our gratitude towards Prof. Manish Singhal for giving us the opportunity to pursue this project in the course “Organizational Behaviour - II”. We want to thank him for his creative and thoughtful ideas that made our project work highly interesting and interactive. We would like to thank Mr Gaurav Marathe for taking out the time to answer our numerous queries and for his useful suggestions that went a long way in helping us improve our project. We would also like to thank Ms Dulcie Margaret Young for providing the necessary administrative support. We would like to thank the committee heads and secretaries at XLRI for their valuable inputs. We also want to thank the committee members (both senior and junior batches) for taking out the time to answer our questions regarding their respective committee heads. We would always be grateful to the esteemed pedagogy of XLRI and hope to apply the learnings from this project for effective management in our respective fields. 2 TABLE OF CONTENTS Abstract ............................................................................................................... 4 Introduction ...............................................................
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...“Do managers need emotional intelligence to manage successfully in the workplace? Why or why not?” Emotional intelligence (EI) is a key factor that contributes to the success of a manager’s abilities to coordinate and administer social relationships within the workplace. EI is one’s ability to recognize their behaviors, moods and thoughts, and to manage them under different circumstances-which in turn shapes one’s interactions and relationships with others. This zeitgeist concept addresses the importance of self-awareness, understanding, and the perceived imbalance between intellect and emotion in the life of the collective Western mind (Zeidner& Matthews& Roberts 2004, p.372). Popularized by Daniel Goleman through his bestselling book, ‘Emotional Intelligence in 1995’, which claimed that EI was a predictor of success at home, work, and in school (Ashkanasy& Daus 2002, p.77), it is highly regarded in the business world and among the workforce as an essential quality in which a successful manager entails. The five components of emotional intelligence at work include self-awareness – being aware of how our behavior is affecting others in a social environment, self-regulation – the ability to regulate moods to conform to adverse situations, motivation – an inner desire to achieve a higher level of performance, empathy – the general willingness to feel compassion, and social skills – which is the ability to interact with various individuals without causing an emotional...
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...traditional types of intelligence, such as IQ, fail to fully explain cognitive ability. He introduced the idea of multiple intelligences which included both interpersonal intelligence (the capacity to understand the intentions, motivations and desires of other people) and intrapersonal intelligence (the capacity to understand oneself, to appreciate one's feelings, fears and motivations. The first use of the term "emotional intelligence" is usually attributed to Wayne Payne's doctoralthesis, A Study of Emotion: Developing Emotional Intelligence from 1985. The first published use of 'EQ' (Emotional Quotient) seems to be by Keith Beasley in 1987 in an article in the British Mensa magazine. However, prior to this, the term "emotional intelligence" had appeared in Beldoch (1964),] Leuner (1966) Stanley Greenspan (1989) also put forward an EI model, followed by Peter Salovey and John Mayer (1989). The distinction between trait emotional intelligence and ability emotional intelligence was introduced in 2000. However, the term became widely-known with the publication of Goleman's Emotional Intelligence - Why it can matter more than IQ(1995). It is to this book's best-selling status that the term can attribute its popularity Goleman has followed up with several further popular publications of a similar theme that reinforce use of the term Goleman's publications are self helf books that are non-academic in nature. To date, tests measuring EI have not replaced IQ tests as a standard metric of intelligence...
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...I think that Goleman's thesis- that EI is more important than IQ AND that it can be taught- has rippling effects into how we might think about teaching and assessing students. That being said, this is only a summary of his ideas: Goleman states that while IQ gets you in the door, it is emotional intelligence, EI, that is the greatest factor for leadership. IQ and technical skills "are the entry level requirements for positions.... [whereas] EI is the sine qua non of leadership. "(p.1) He breaks down EI into 5 categories: Self-Awareness, Self-Regulation, Motivation, Empathy and Social Skills. While EI is important for all levels, it becomes increasingly important at higher levels of management. Most importantly, Goleman believes that EI, through deliberate practice and feedback, can be learned. Being mindful, we can view "on-the-job interactions as opportunities to practice. (p.9)" 5 components: 1. SELF-AWARENESS. -You know your limits but challenge yourself -"The decisions of self-aware people mesh with their values; consequently, they often find work to be energizing." (p.10) -"frank in admitting to failure... [often possessing a] self-deprecating sense of humor." (p. 10) -because "they have a firm grasp of their capabilities... they know...when to ask for help. And the risks they take on the job are calculated." (p.11) 2. SELF-REGULATION -'People who are in control of their feelings and impulses- that is, people who are reasonable- are able to create an environment...
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...Emotional Intelligence (EI), often measured as an Emotional Intelligence Quotient (EQ), describes an ability, capacity, or skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. It is a relatively new area of psychological research and the definition of EI is constantly changing. The publication of Daniel Goleman’s best seller “Emotional Intelligence: Why It Can Matter More Than IQ” made the term EI widely popular. Islam also does not lay much emphasis on hereditary intelligence but stresses acquisition of emotional intelligence ,which can be acquired Islam is not just a worship program, but a comprehensive, intelligent and practical life system. Islam respects all the different components of the human being equally and regulates them to their full potential, rather than suppressing them (which hurts the individual), or setting them completely uncontrolled (which causes damage to the community and environment). Emotions are given their due place of importance in all Islamic teachings as fundamental elements of the human soul. Islam teaches moderation in everything, aiming to create equilibrium so that one is always at peace with one’s self, the universe, and Allah. It is advised to avoid extremes in negative or positive emotions, as any extremes are destructive if left uncontrolled. For example, extreme happiness leads to indulgence in excesses to give a false sense of ‘celebration’. While extreme sadness leads to being...
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...because it will help us to be flexible in changing situations. Besides that, emotional intelligence is your ability to acquire and apply knowledge from your emotions and the emotions of others in order to be more successful and lead a more fulfilling life. This ability also can enhance interpersonal communication and people skills. According to Goleman (2003), many researchers have proven that senior executives' performance in the top management of the organization resulted from their EI than cognitive abilities. Using self-awareness, managers with high EI control their emotions then through social awareness, perceive their effects through empathy and improve individuals' emotions through self- management. Emotional intelligence as one type of acquired capability that can improve individual's performance. Based on Lopes et al (2006) EI abilities can be learned, in other words it should be learned through training and education. Thorndike (1920), was one of the first to identify the aspect of EI, he called it social...
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...Motivating through Human Capital | October 21 2013 | [This paper gives an understanding of the relationship between human capital and the importance of job satisfaction and motivation when selecting employees.] | Written by: Hugo Todorovic-Gatsby | Motivating employees to complete a task is the easy part, but the real challenges that companies face in today’s demanding global markets are motivating those employees to work to the best of their abilities, and guiding their efforts to the vision and values of the organization. For a company to achieve its objectives in productivity, they must hire the employees that best “fit” into their organization’s beliefs and vision. Retaining human capital through job satisfaction and motivation are one of the most critical goals for any organization trying to expand its business model. This paper gives an understanding of the relationship between human capital, and the importance of job satisfaction and motivation when selecting employees. Human capital, job satisfaction and motivation are interrelated terms that are used every day of our lives however, not everyone knows exactly what it takes to effectively motivate employees. The ideology behind retaining human capital is simple: companies spend time and money developing employees that they feel display competencies that will greatly benefit the company in the future. Alongside the developmental stages, companies offer incentives, benefits, rewards and perks...
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...Emotional Intelligence is a trait that is demonstrated by successful leader. Daniel Goleman believes is twice as important as IQ in predicting career success. (Richards, 2007). Effective leader are those that understand who they are and are able to control themselves under different circumstances. They are self-motivating and people are drawn to them. Emotionally intelligent leaders are able to motivate themselves and as well as others. They can regulate their moods so that distress does not overwhelm their ability to think. (Richards, 2007) Jan Richards noted PHD stated "Great leaders often display simple virtues like generosity of spirit, giving others the gift of their presence. They also seem to have the kind of clarity of mind that gets to the heart of the matter, the honesty and integrity to say what they know to be true, together with the compassion to do no harm. They have a basic human wisdom in dealing with countless situations. When we leave them, we feel inspired, empowered, and enabled to take effective action" (Richards, 2007) Emotional Intelligence is trait that is evident in successful leaders This essay will describe Emotion Intelligence as part of a Strategic Management concept and present a plan for implementing, training, and why it is important to incorporate EI into your organization corporate strategy. Emotional Intelligence (EI) is important topic to understand...
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...Emotional Intelligence is a trait that is demonstrated by successful leader. Daniel Goleman believes is twice as important as IQ in predicting career success. (Richards, 2007). Effective leader are those that understand who they are and are able to control themselves under different circumstances. They are self-motivating and people are drawn to them. Emotionally intelligent leaders are able to motivate themselves and as well as others. They can regulate their moods so that distress does not overwhelm their ability to think. (Richards, 2007) Jan Richards noted PHD stated "Great leaders often display simple virtues like generosity of spirit, giving others the gift of their presence. They also seem to have the kind of clarity of mind that gets to the heart of the matter, the honesty and integrity to say what they know to be true, together with the compassion to do no harm. They have a basic human wisdom in dealing with countless situations. When we leave them, we feel inspired, empowered, and enabled to take effective action" (Richards, 2007) Emotional Intelligence is trait that is evident in successful leaders This essay will describe Emotion Intelligence as part of a Strategic Management concept and present a plan for implementing, training, and why it is important to incorporate EI into your organization corporate strategy. Emotional Intelligence (EI) is important topic to understand because it is a predictor on a person success as a leader. According to our text recent...
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...defined as Energy-in-Motion. INTELLIGENCE: - The ability to acquire and apply knowledge and skills. EI = E-Motion+ Intelligence; WHAT IS EI...??? Originally coined by two US psychologists, Peter Salovey and John Mayer, emotional Intelligence refers to a learned ability to perceive, understand and express our feelings accurately and to control our emotions so that they Work for us, not against us. WHY EMOTIONAL INTELLIGENCE NOW? *Changing nature of work: flatter structures, fewer tiers of management, greater responsibility. * Increasing complexity: impact of technology and reshaping of jobs. *Rise in competition: shorter product life-cycles and more demanding customers * Globalisation of markets: organisations now need to think global, yet act local * Rapid pace of change: change is now a constant feature of organisational life * Rising stress levels: The World Health Organisation predicts that depression will be the Second highest cause of death in the next 10 years (stress is a mild form of depression) *Emergence of the self-managed career: no more jobs for life. * Recognition of the need to maximise individual performance: not just know how and the ability to do, but know how you feel about what you know and do. * Research evidence: IQ + EQ = Success. WHY BOTHER TO DEVELOP YOUR Ei? *Analysis of 300+ top executives showed certain Ei competencies (influence, team leadership, organisational awareness, self-confidence) distinguished star performers ...
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...following information will include why the HR director may have meant by that statement. An Emotional Intelligence (EI) test has been concluded and information will include a reflection of the results and an analysis of what ways might possible be able to be developed to enhance an EI. There are three sites that are given to be able to take a self-administered EI test and for enhancement approaches. The site that was chosen and used is http://discoveryhealth.queendom. com/eig_abridged_access.html. After the test has been taken, the following information will be provided: test results and a description of the experience; emotional intelligence explanation with examples which will also contain EI ideas and theories; the importance of EI; and ways that EI can be enhanced. Motivation, Emotion and Learning A meeting was recently attended to discuss the process of hiring within the workplace and the Human Resource Director (HR director) made the statement “We obviously want intelligent people, but we also want them to have emotional intelligence” (AIU Online, 2011). In trying to figure out what the HR director may have meant by that statement, there is some information that needs to be provided . The first information that will be provided is what emotional intelligence (EI) is and why it is important. Next, it examples will be provided with ideas and theories around EI. Also, what understanding concepts can be useful to people. After the test has been taken, the following information...
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...What measures can a manager take to increase the emotional intelligence of staff, and why is this a worthwhile aim? One of the most aims that companies and managers have to deal with more often than before is the emotional intelligence (EI) of their staff. This is considered an important target for supervisors because increasing the EI of an employee by coaching can help a person demonstrate an wise use of their emotions in managing him/herself and working with others to be competent at work (Boyatzis, Goleman & Rhee 2000). EI brings specific advantages such as enhanced relationships; insight skills; respect from other; manage change more positively; feeling confident, positive and at peace with yourself; expanded creativity; and learning from mistakes (McBride & Maitland 2002). According to Ryback (1998) there are several steps that can guide a manager to increase the EI of their employees as well as focus on existing problems, give teams training in EI and build communications with upper management. Leadership competence in EI is important because it permits us to recognize and use the key leadership aptitudes to lead others, influence others cautiously and indicate commitment (McBride & Maitland 2002). And that’s what managers have to do to increase the emotional intelligence of their staff. According to Zeidner, Matthews & Roberts (2009), leadership means choosing organizational goals, planning and organizing work activities in order to reach group...
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...Abstract In order for a business to be successful and competitive the leader must keep employees engaged in the company. Business does not thrive unless there is a leader who exemplifies emotional intelligence. Managers want to make sure employees feel compensated for their hard work, but also making sure the company is not putting themselves in a hole on the balance sheet. Businesses have fallen due to lack of knowledge about how to keep employees interested so that they can be productive for the business. Leaders must understand and create procedures that are both positive and beneficial to the business. The success that a business can have depends on the leadership style that is chosen. Keywords: Leader, Workforce, employee Leadership Styles Leadership styles have multiple effects not only in small businesses but also in the world's largest corporations. These styles have an impact on everyone from senior management to the newest college intern. They help form the corporate culture that shapes the organization and its performance (Carraher). Autocratic Style Effects, also known as authoritarian leadership, autocratic style clearly helps identify the division between leaders and workers. Autocratic leaders make decisions with little or no involvement from employees. These leaders are supremely confident and comfortable with the decision-making responsibility for company operating and strategic plans (Carraher). Although...
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