...Electronic Commerce (E-Commerce) [pic] Chapter 1: Introduction o Background information Electronic commerce has revolutionised the entire process of business operation and transaction itself in the day-to-day business. The growth of electronic commerce is mainly with the technological advancements and the innovative methods of sales and conducting transactions over the Internet. Alongside, the increase in the competition and the continuous globalisation of the business organizations with the presence of conglomerates both at the national and international markets has created the need for electronic commerce as an alternative to leverage growth in business and generate revenue. Retail sector in the UK accounts for a major portion of the nation’s annual revenue. The increase in customer demand for new products as well as the flexibility for shopping online, the electronic commerce has made a tremendous impact in the actual form of retailing itself. In this report, the author aims to analyse the impact of electronic commerce over the retail sector and the extent to which electronic commerce has reached the general public. o Aim and Objectives The aim of this report is to analyse the impact of electronic commerce on TESCO Plc: the leading retailer of the UK. The research is accomplished through the following objectives • To analyse the growth and impact of electronic commerce in the business society of the UK. • To research the effect of electronic commerce...
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...SUBJECT DESCRIPTION FORM Subject title: Advanced and Research Topics in E-Commerce Subject code: COMP6823 Credit value: 3 Responsible staff and department: Raymond Lee (COMP), Henry Chan (COMP), James Liu (COMP) Pre-requisite: (Subject title and code no, if any) Nil Recommended background knowledge: Knowledge in E-Commerce at the undergraduate level Mutual exclusions: Nil Learning approach: Staff will hold regular meetings with student. Student will survey research papers, discuss on research problems, conduct analysis, and give oral/written reports. The student has to submit at least one written report, which may be a survey, or a critical analysis of existing research results. Examination may be written or oral (in the presence of external members). Assessment: Continuous Assessment Examination Objectives: • • • To equip student with appropriate research background and state-of-the-art knowledge in the area of research: E-Commerce. To train up student with ability to analyze and give critics to research papers. To allow student to learn skill to consolidate and produce technical research report. 45% 55% Keyword syllabus: State-of-the-art research topics and issues, including, but not restricted to, some of the following: • Agent-based e-commerce systems • E-Business models • B2B E-Commerce • Collaborative commerce • Data mining in E-Commerce • Electronic auctions • Electronic payment systems • E-Servicing • E-Procurement systems • E-SCM (Supply...
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...evaluating e-commerce business models and strategies Chung-Shing Lee The author Chung-Shing Lee is Director of Electronic Commerce Resource Center and an Assistant Professor of Information Systems and Technology Management in the School of Business at Pacific Lutheran University, Tacoma, Washington, USA. Keywords Internet, Economy, Innovation, Strategy Abstract Electronic commerce or business is more than just another way to sustain or enhance existing business practices. Rather, e-commerce is a paradigm shift. It is a ``disruptive’’ innovation that is radically changing the traditional way of doing business. The industry is moving so fast because it operates under totally different principles and work rules in the digital economy. A general rule in e-commerce is that there is no simple prescription and almost no such thing as an established business or revenue model for companies even within the same industry. Under such conditions, an analytical framework is needed to assist e-commerce planners and strategic managers in assessing the critical success factors when formulating e-commerce business models and strategies. This research develops an analytical framework based on the theories of transaction costs and switching costs. Both demand-side and supply-side economies of scale and scope are also applied to the development of this framework. In addition, e-commerce revenue models and strategies are also discussed. Based on the analytical framework developed by this research, this...
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...ADVANTAGES OF E-COMMERCE: Firstly, Under ecommerce information flows more quickly and in more directions than in the traditional business giving businesses opportunities to access more market at low cost and with minimal capital investment and few staff. In this way the information flow improves competitiveness and customer service, reduces transaction costs and overheads while avoiding traditional limitation of restricted access to information. A large proportion of information between organizations or individuals may be easily handled electronically including quoting or submitting of tenders, ordering, etc. Secondly, E-commerce saves time and money (43) and the risk of lost or damaged documents is reduced when documents are transmitted electronically in a form of data message or attachments. The innovation and the use of EDI facilitate the placing and dispatching of orders between commercial undertakings (44). Thirdly, e-commerce offers great opportunities to both business and consumers at a cheap rate (45). Business person cannot necessarily meet with their consumers when transacting business electronically thus saving both time and transport costs. It offers businesses access to a wider, potentially global physical outlet. It enables customers of both goods and services to choose from a wide range of suppliers electronically than is possible using traditional means. From Malaysian case study According to Auger et al. (1997) Internet has eliminated the geographical...
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...Abstract In China, the development of e-market has unique characteristics in the transactional processes and market mechanisms, which relate largely to the current industry structure, financial infrastructure and organization structure. This paper seeks to develop a conceptual model of B2B e-market value creation strategy, and can also be used to highlight the complexity of such activities for Chinese B2B e-markets. A process-oriented approach to modelling the value of e-market, rather than strategic position theory or a simple descriptive approach, is found to be more suitable and has been selected. The model consists of two dimensions: the e-commerce process and the controlling complexity. We apply the model in an actual Chinese B2B e-market (Alibaba.com). The crucial value creation activities and strategies in the four phases of e-commerce process are identified, and the controlling complexity of these activities is evaluated in the model. The model offers an effective approach to study the dynamic structure of transactional processes and bring into light the special issues of e-market development in China. Managers can resort to the model to offer more value to their customers by designing an effective...
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...Running head: E-Commerce Commerce over the Internet is Relatable Safe Insert Name Insert Grade Course Insert Tutor’s Name 23 November 2010 Outline Introduction This section defines the term internet commerce and gives a brief overview of its history. Requirements for E-commerce It gives some of the major requirements involved in starting up an E-business. This includes; 1. Online store- for processing or transactions, and making purchases 2. Website- for marketing products 3. Secure interface- for preventing unauthorized people from accessing critical information Benefits of E-commerce This section gives some of the benefits and opportunities accrued to a business involved in E-commerce. They are; 1. Large number of potential customers- A large number of people rely on the internet thus they are likely to access information pertaining a particular product 2. Timeliness- transactions are facilitated quickly and customers get their products on time 3. Reduced marketing cost- requires very minimal marketing costs as compared to direct marketing 4. Reduced communication cost- communication is done online which is a bit cheaper than use of mobile phones or mails Limitation and challenges This part of the research paper gives some of the disadvantages associated with E-commerce 1. Limitation on the type of product- not all products can be sold over the internet because...
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...study on consumer acceptance of products in electronic markets: a transaction cost model Ting-Peng Liang ) , Jin-Shiang Huang 1 Department of Information Management, National Sun Yat-sen UniÕersity, Kaohsiung, Taiwan Abstract Electronic commerce is gaining much attention from researchers and practitioners. Although increasing numbers of products are being marketed on the web, little effort has been spent on studying what product is more suitable for marketing electronically and why. In this research, a model based on the transaction cost theory is developed to tackle the problem. It is assumed that customers will go with a channel that has lower transactional costs. In other words, whether a customer would buy a product electronically is determined by the transaction cost of the channel. The transaction cost of a product on the web is determined by the uncertainty and asset specificity. An empirical study involving eight-six Internet users was conducted to test the model. Five products with different characteristics Žbook, shoes, toothpaste, microwave oven, and flower. were used in the study. The results indicate that Ž1. different products do have different customer acceptance on the electronic market, Ž2. the customer acceptance is determined by the transaction cost, which is in turn determined by the uncertainty and asset specificity, and Ž3. experienced shoppers are concerned more about the uncertainty in electronic shopping, whereas inexperienced shoppers...
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...Analysis of Effects of Source Credibility, Electronic Word-Of-Mouth, Website Quality, and Perceived Quality towards Buying Decision Yonatan Suganda, Wibawa Prasetya (Pembimbing) ABSTRAK Penelitian menjelaskan pengaruh electronic word-of-mouth, source credibility, website quality dan perceived quality terhadap buying decision. Metode penelitian yang telah dilakukan adalah metode kuantitatif. Analisis dilakukan dengan mengumpulkan data dari kuesioner dengan responden adalah konsumen Bhinneka.Com. Penelitian ini bersifat deskritif dan verikatif, sedangkan analisis berdasarkan pengolahan data menggunakan metode SEMdisertai implikasi teoritis dan implikasi manajerial. Perkembangan internet di Indonesia telah mendorong berkembangnya e-commerce di Indonesia. Menurut data yang dirilis biro riset Frost & Sullivan, bersama China, Indonesia menjadi negara dengan pertumbuhan pasar e-commerce terbesar di dunia dengan rata-rata pertumbuhan 17 persen tiap tahun. Melalui penelitian ini disimpulkan, bahwa variable electronic word-of-mouth dan variable perceived quality tidak berpengaruh terhadap buying decision. Variabel website quality dan variable source credibility mengukur hal yang sama sehingga membentuk variable baru yaitu variable website credibility yang berpengaruh signifikan terhadap buying decision. Penelitian ini juga menemukan bahwa variable perceived quality memiliki pengaruh negative terhadap buying decision Kata kunci: SEM, Confirmatory Factor Analysis, buying decision...
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...OF E-COMMERCE Business 70 Student Phil Vu De Anza College Abstract In this class project, I did some research on Evolution of E-Commerce through various sources. I picked different related topics to complete the contents for the research and final paper. Evolution of E-Commerce E-commerce has evolved from online billboards to a fully functional, personalized shopping experience over the past decade. While there were admittedly a few bumps along the road, the path from 1994 through the 2004 holiday shopping season is full of crucial milestones of Internet pioneers and technology innovators. A stroll down memory lane reminds us of terms like "stickiness," "eyeballs" and "personalization" that once captured the essence of articles about what it takes to be successful on the Web. However, even as we look back at 10 years of growth, many analysts have one eye on the future and they are saying, "We've got a long way to go." A quick glimpse at the data promises much more evolution in the years to come. Forrester Research, for example, predicted American firms alone would sell US$316 billion in goods and services via the Web by 2010. That figure would more than double 2004's online spending to account for some 12 percent of all retail sales, up from about 7 percent today. History of E-Commerce ...
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...The following report will seek to explain the difference between E-Business and E-Commerce providing examples where applicable to support the answer. Most if not all companies nowadays have realized that the Internet is not only here to stay but that its influence in the way business is conducted will increase with the passage of time. We have all heard the terms e-business and e-commerce being used quite frequently but what do these terms really mean and what are the differences between the two terms that are being used. E -business and e-commerce are terms that are used to differentiate one vendors' product from another. Both terms are different, and that difference matters for today's companies. The ‘e’ stands for electronic networks and...
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...The Evolution and Development of E-Commerce Market and E-Cash Azamat Nogoev1 Faculty of Business Management and Globalization LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia Azamat_nogoev@yahoo.co.uk Rashad Yazdanifard2 Faculty of Management,Multimedia University Cyberjaya, Malaysia rashadyazdanifard@yahoo.com Shahriar Mohseni3 Faculty of Management,Multimedia University Cyberjaya, Malaysia shahriar_mohseni@yahoo.com Behrang Samadi4 Faculty of Management,Multimedia University Cyberjaya, Malaysia behrang_samadi@yahoo.com Meera Menon5 Faculty of Design Inovation, LimkokwingUniversity of Creative Technology, Cyberjaya, Malaysia meera@limkokwing.edu.my ABSTRACT Given the impact of the Internet on all aspects of economic life, it can be regarded as a source of emergence of new electronic economy with an extremely rapid growth, creating new opportunities for Industrial and business activity, increase employment opportunities.Robust economic activity on the Internet or by using its capabilities led to the emergence of a new concept- electronic commerce. KEY WORDS Internet, electronic commerce, electronic payment systems. 1. INTRODUCTION Advances in communication technologies within the last decade of the twentieth century paved the way for innovations, promoting rapid globalization. The convergence of telecommunications and computer technology has given birth to a new business organizational system called the internet, presenting a revelation...
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...the development of these areas. This study aims at identifying the problems that are caused by ICT in the application of electronic commerce and electronic business in rural Nigeria. The paper will point out these limitations and give solutions to each, thereby ensuring a smooth development process. The following limitations were found: System scalability and available customers, fraud and identity theft, delivery time and uncertainty, trust and customer satisfaction. Key words: Electronic commerce, Electronic business Methodology: The method used in this research is Internet research and personal observation. Solutions To The limitations Of E-commerce And E-business According to Wikipedia: “Electronic commerce consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. It is more than just buying and selling products online. It also includes the entire online process of developing, marketing, selling, delivering, servicing and paying for products and service”. Wikipedia also stated: “Electronic business may be defined as the application of information and communication technologies (ICT) in support of all the activities of a particular business” This type of business has many disadvantages that deprive people of its advantages especially those in the rural areas” E-commerce and E-business are very important ICT tools that can help businesses and organizations...
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...procurement invoice, ordering, payments, catalogues, and requisitions was the order of the day. Times have changed and improved technology has changed the way businesses function. Many businesses have turned to electronic procurement (e-procurement) in the purchasing and supply of goods and services. In as much as there are many advantages ranging from cost saving, time saving and effectiveness, e-procurement also has it disadvantages; high cost of implementation and lack of readiness. More importantly a lot of businesses are not only concerned about cost saving advantage of e-procurement but also achieving high level of customer satisfaction through CRM. Electronic data interchange (EDI) enables the transfer and sharing of data and other forms of information electronically. This research paper will analyze the need for e-procurement, the IT tools and system involved, the advantages and disadvantages of e-procurement, factors inhibiting and supporting e-procurement. Questions such as: will e-procurement add value to my business? does it worth investing in? What IT tools, system and software do I need to implement e-procurement? Do I need to involve every member of my organization? will be addressed in this paper. Keywords: e-procurement, e-government, e-business, e-commerce, supply chain management, Customer relationship management, IT tools, TABLE OF CONTENTS Abstract...
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...effectiveness of the company, Kudler Fine Foods desires to develop and expand its services. By increasing their customer purchase cycle, the company is seeking to increase its loyalty and profitability of their shoppers. Not only through Electronic Commerce, but through its Retail stores, Kudler Fine Foods is expecting to make the business larger. A Frequent Shopper Program is what the store wants to form for their Electronic Commerce Business. In today’s retail business, the Frequent Shopper type of program is become ever more popular. For Kudler Fine Foods, they are planning to create this type of Frequent Shopper program for its Electronic Commerce Sector. Under this program, the store must follow several different steps. A POS (point of sale) system and an online database to store shopping history are systems that will be a must to be set up by Kudler Fine Foods. Frequent shopping discounts will be provided by the point of sale system communicating with the database. Kudler Fine Foods must put to consideration many business considerations such as legal, ethical, security and many others in order to develop this type of program. Multiple different legal considerations must be considered by Kudler Fine foods for conducting business through Electronic Commerce in developing the Frequent Shopper Program. For example, the...
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...Technology Zayed University Dubai - United Arab Emirates fahim.akhter@zu.ac.ae Keywords: Abstract: Electronic Commerce, Internet, Online Shopping, United Arab Emirates This research conducted to identify factors that affect e-commerce adoption among people of United Arab Emirates. The focus of this research is to discover at what extent security and privacy factors contribute to the adoption of e-commerce. This study has been designed to explore why online shopping is growing so fast among some users, and so slowly among others. 2051 questionnaires were distributed by using different media such as email and Internet to the subjects and received back only 21% questionnaires from respondents. The result shows that all of the independent variables played important roles in determining the adoption of e-commerce and created a gap between users who are adopting e-commerce and those who have not. The finding also shows that there are two significant factors, making an impact on the adoption of e-commerce, which are the user’s educational background and their understanding of security features implemented by the vendors. 1 INTRODUCTION The United Arab Emirates (U.A.E) has made major efforts to establish itself as an e-commerce hub in the Middle East region and established itself on a par with top European Union states in basic online services in 2007 (Madar Research 2007). The U.A.E. is a federation of seven Arab monarchies (Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al-Khaimah...
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