...« Ellen Moore (A): living and working in Korea » * Why is Ellen successful as a manager? Ellen Moore is a hard-worker person and she did a lot of study to acquire a good status. Every job she had, before going to Korea, were successfully achieved. In fact she quickly got a good level in the hierarchy of every company which she had worked for. So, she was chosen to accomplish this project with a truly confidence of her superior. In addition of her skills and study, she also had a really hard experience in Bahrain. A very difficult culture for a woman, there she had to gain respect among men but because of this difference, she acquired high skills in capability, creativity, and project management. So, when she arrived in Korea she had already read some basis staff about how to act in a business manner. For example, she knew that while receiving a business card she had to pay attention to it carefully and ask some question about it. Also she had to be aware that asking question while someone explains you something is really inappropriate in Korea and means that your teacher is not relevant. To conclude, Ellen is a good manager for all the skills mentioned above and also because she was performing while she had the occasion to manage the consultants and find out that they were less experimented than expected. * What would you advise Ellen to do and why? Ellen Moore is a really good manager but she had some troubles with it. Indeed, her partner Jack seems really...
Words: 1240 - Pages: 5
...The case “Ellen More (A): Living and Working in Korea” shows us how the Systems Consulting Group (SCG) is struggling with challenges stemming from cultural difference, gender difference in leadership (even though the gender difference was ratified in the earlier stages), lack of direction from leadership, fundamental challenges with cultural hierarchy and authority, challenges with group dynamics, low morale, and communication barriers. Due to the cultural diversity, communication barrier has posed the biggest challenge. Secondly, difference in perception is another big challenge. In North America, the culture differs from Korea where it is very direct and uses explicit communication. Example: giving direct feedback or compliments to high performing workers is normal, however, it is not socially accepted in Korea as the employees are treated with the same level of respect. On the other hand Korean culture is indirect and they almost never ask questions when in doubt as it depicts that is unclear and can be taken as disrespectful. In addition, the Confucianism of Korean cultures teaches to show respect to teachers and managers. Soon after Ellen’s arrival and spending some time in Korea, she discovered that the Korean consultants had less experience. During the short tenure of the project, she could sense the tension arising between her and the co-manager Jack Kim. Jack had made it clear in his communication style to the group that he was the boss and with his demeanour...
Words: 936 - Pages: 4
...Ellen Moore: Living And Working In Korea A female American consultant Ellen Moore has to face different problems working in Korea as a project manager. The Korean project Ellen is managing is month behind schedule. The tensions have arisen between her and her Korean co-manager, and the Korean project director Mr.Song is blaming Ellen for the problems. There obviously are differences between American and Korean culture. Some of the differences in relation to the Hofstede’s Framework: The Index of Power Distance is much higher in Korea (60; hierarchical society) than in America (40). Korea is considered as collectivistic society (Index of individualism = 18) contrary to very individualistic society – USA (91). The Masculinity Index of Korea is 39 which indicates that the culture is feminine; In USA the Masculinity Index is 62. 1. Why has the project run into problems? There are several causes that have led the project to problems. And these are not only cultural differences. Firstly, I would like to mention the management aspect. There were some contradictions of the information given to both co-leaders regarding who is leading the team. It seems that the power of authority is not clearly defined which led to misunderstanding which role each person should play. It resulted in overlapping power. Jack had more commanding power over subordinates than Ellen, but it anyway inevitably created confusion between the subordinates. As it was mentioned, there are great cultural...
Words: 1127 - Pages: 5
...Ellen Moore Living And Working In Korea Management Essay In recent years, globalization has accelerated the emergence of many global companies that operate across geographical borders and require high levels of cross-national interdependence and cross-border flow of products, technology, capital and people. Businesses are expanding internationally through alliances and joint ventures, as well as mergers and acquisitions. This driving force has resulted in a growing number of people seeking international careers outside of their home countries. Ellen Moore, an experienced systems consultant who worked for Systems Consulting Group (SCG), a unit of Western Systems Inc. (WSI), was sent to Korea to manage a project involving a team of North American and Korean consultants. WSI newly entered the Korean market in 1990 through forming a joint venture (JVI) with Korean Conglomerate Inc. (KCI). Ellen was selected based on her strong background in project management, her creativity and technical abilities. She also had successful international experience working in Bahrain before, which may be helpful to her journey working in Korea, a new different foreign country. Ellen Moore- the international manager For Ellen, an expatriate manager who has limited knowledge of Korea and did not obtain any training from SCG prior to her arrival in Korea, living in Korea produced constant and unexpected challenges to the ways of perceiving, acting and valuing things, making it difficult for her to...
Words: 3114 - Pages: 13
...cooperate across geographical borders, their employees must travel and work in different countries and therefore have to deal with variety of cultural differences. Ellen Moore, an experienced consultant from Systems Consulting Group despite some warnings that woman is not prefered as manager only if she is high qualified, was sent to Korea to work as a manager of korean consultants. Ellen's advantage why she was elected for this position was her experience in project management and her international experience from work in Bahrein. As Ellen arrived in Korea, she takes every possibility to learn language and to understand local culture, lifestyle and values and soon she realized that there are remarkable differences from Western countries in the everyday live and also business environment, mainly based on historical evolution and impact of Confucianism which properties were affecting and reflecting in social and work environment: Complete loyalty to structure Duty to parents expressed in loyalty, love and gratitude Very strict rules of conduct (parents / children; old / young; male / female ; teacher / student) In Western countries good manager and leader has to express positive emotions public and some negative remarks are prefered to announce in private in order not to reduce person's public confidence. In Korea manager should express disappointment about person’s performance public, compliments are not welcomed and they can indicate manager’s weakness. These cultural...
Words: 619 - Pages: 3
...Analysis 3 Ellen Moore Jenna Gilson Talal Khader Britton Larson Aubrey Morgan MGT 400 2/20/12 1. Identify the problems that the focal company/person in the case face. There is an unclear hierarchical reporting structure within the project team, making it impossible for the project to continue and limits communication and knowledge transfer. The main problem that the Systems Consulting Group faces is that they need to complete their consulting project that they are behind schedule on, and need to choose a course of action quickly. 2. Identify underlying causes to the problem at hand There are many problems that are halting the progress of the project. The team is clearly suffering from lack of communication, disorganized team structure, unclear leadership and constant disagreement over the decision-making process. Business: The Korean structure appears to be hierarchical which seems to impact the understanding of relationships between consultants and clients of both the Americans and Koreans. Management: In Korea, respect for position and status influences how a project is executed. It is evident that power authority is undefined. Jack and Ellen don’t have a specific role, so there is an overlapping of power. As a result, subordinates are often confused and find it a bit hard to follow the lead of their superiors. There seems to be a lack of trust between Ellen and Jack ever...
Words: 1126 - Pages: 5
...* ------------------------------------------------- HOME * ------------------------------------------------- MBA RESOURCES * ------------------------------------------------- GWSB * ------------------------------------------------- MBA PREPARATION * ------------------------------------------------- * ------------------------------------------------- * ------------------------------------------------- PART-TIME MBA IN DC * ------------------------------------------------- SIDE NOTES * ------------------------------------------------- * ------------------------------------------------- * ------------------------------------------------- * ------------------------------------------------- BUSINESS SCHOOL CASES * ------------------------------------------------- BEST MBA TEXTBOOKS * ------------------------------------------------- SUBSCRIBE Part-time MBA Degree in DC Blog on in and out of class experience of part-time MBA student at GWU School of Business Deloitte & Touche Consulting Group Case Analysis APRIL 12, 2011 The presented case of Deloitte and Touche Consulting Group engagement with SKS Manufacturing is offering invaluable lessons in team and project management. It briefly touches upon all major facets of the consulting company involvement with client projects, such as: • Engagement planning • Team selection • Roles and responsibilities of team members • Background and qualifications...
Words: 1640 - Pages: 7
...Plastics Phil Condit and the Boeing 777 Teaching Note AMP of Canada (B) Case Study AMP of Canada (C) Case Study AMP of Canada (A) Teaching Note AMP of Canada (B) Teaching Note AMP of Canada (C) Teaching Note Riverview Children’s Hospital Teaching Note Como Tool and Die (A) Como Tool and Die (B) Apache Metals, Inc. Haller Speciality Manufacturing An International Project Manager’s Day (B) Case Study An International Project Manager’s Day (C) Case Study An International Project Manager’s Day (D) Case Study Hazelton International Limited and An International Project Manager’s Day Teaching Note Hazelton International Limited and An International Project Manager’s Day: Decision-Making Exercise Teaching Note Ellen Moore (A): Living and Working in Korea Ji’nan Broadcasting Corporation Teaching Note Quasar Communications, Inc. Jones and Shephard Accountants Fargo Foods Government Project Management Falls Engineering...
Words: 1932 - Pages: 8
...M A G A Z I N E FA L L 2 0 0 2 Volume 20 Number 2 SPANNING THE GLOBE Duke Leads the Way in International Law Teaching and Scholarship inside plus Duke admits smaller, exceptionally well-qualified class Duke’s Global Capital Markets Center to launch new Directors’ Education Institute from the dean Dear Alumni and Friends, It is not possible, these days, for a top law school to be anything other than an international one. At Duke Law, we no longer think of “international” as a separate category. Virtually everything we do has some international dimension, whether it concerns international treaties and protocols, commercial transactions across national borders, international child custody disputes, criminal behavior that violates international human rights law, international sports competitions, global environmental regulation, international terrorism, or any number of other topics. And, of course, there is little that we do at Duke that does not involve scholars and students from other countries, who are entirely integrated with U.S. scholars and students. Students enrolled in our joint JD/LLM program in international and comparative law receive an in-depth education in both the public and private aspects of international and comparative law, enriched by the ubiquitous presence of foreign students; likewise, the foreign lawyers who enroll in our one-year LLM program in American law enroll in the same courses, attend the same conferences...
Words: 58370 - Pages: 234
...M A G A Z I N E FA L L 2 0 0 2 Volume 20 Number 2 SPANNING THE GLOBE Duke Leads the Way in International Law Teaching and Scholarship inside plus Duke admits smaller, exceptionally well-qualified class Duke’s Global Capital Markets Center to launch new Directors’ Education Institute from the dean Dear Alumni and Friends, It is not possible, these days, for a top law school to be anything other than an international one. At Duke Law, we no longer think of “international” as a separate category. Virtually everything we do has some international dimension, whether it concerns international treaties and protocols, commercial transactions across national borders, international child custody disputes, criminal behavior that violates international human rights law, international sports competitions, global environmental regulation, international terrorism, or any number of other topics. And, of course, there is little that we do at Duke that does not involve scholars and students from other countries, who are entirely integrated with U.S. scholars and students. Students enrolled in our joint JD/LLM program in international and comparative law receive an in-depth education in both the public and private aspects of international and comparative law, enriched by the ubiquitous presence of foreign students; likewise, the foreign lawyers who enroll in our one-year LLM program in American law enroll in the same courses, attend the same conferences...
Words: 58047 - Pages: 233
...Death Penalty and Politics Research Paper Danica Misic The Death Penalty and Politics Introduction The death penalty seems like a dreadful phrase at first glance, especially for those who are facing it. People convicted and sentenced to the death penalty usually have a long wait ahead of them. Some of these people facing the death penalty are looking forward to their execution, and some are dreading it. What exactly is the death penalty? To some it may be freedom once carried out, and to others it is retribution, a political tool, a means for producing money, or a deterrent for future crimes. It is important that the United States come to some conclusion so we can end the death penalty debate; we want the truth, not assumptions that can be argued to no end. This paper will discuss the ins and outs of the death penalty, why it has created much debate, why it is not a deterrent of murder, and that it is mostly used as a political tool. There have been many studies done to both effects; the death penalty deters crime, or it does not deter crime because the previous studies were flawed. First presented is a brief history to better understand where the death penalty comes from. The next section will discuss the modern approaches to the death penalty including landmark cases that changed the way the death penalty is executed in the United States. Following this section is an explanation of deterrence and its effects, and other controversies that exist. Finally...
Words: 5088 - Pages: 21
...GLOBALIZATION OF MANAGEMENT EDUCATION: Changing International Structures, Adaptive Strategies, and the Impact on Institutions This page intentionally left blank GLOBALIZATION OF MANAGEMENT EDUCATION: Changing International Structures, Adaptive Strategies, and the Impact on Institutions Report of the AACSB International Globalization of Management Education Task Force AACSB International – The Association to Advance Collegiate Schools of Business 777 South Harbour Island Boulevard Suite 750 Tampa, Florida 33602-5730 USA Tel: + 1-813-769-6500 Fax: + 1-813-769-6559 www.aacsb.edu United Kingdom North America Japan India Malaysia China Emerald Group Publishing Limited Howard House, Wagon Lane, Bingley BD16 1WA, UK First edition 2011 Copyright r 2011 AACSB International. Reprints and permission service Contact: booksandseries@emeraldinsight.com No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the copyright holder or a license permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. No responsibility is accepted for the accuracy of information contained in the text, illustrations or advertisements. The opinions expressed in these chapters are not necessarily those of the Editor or the publisher. British Library Cataloguing in Publication...
Words: 133204 - Pages: 533
...JÖ N K Ö P I N G I N T E R N A T I O N A L BU SI N E SS SC H O O L JÖ N KÖ P IN G U N IVERSITY F actors A ffecting C onsumer R esistance t o Innovation -A study of Smartphones- Master Thesis within Business Administration Author: Kamran Khan Kim Hyunwoo Tutor: Desalegn Abraha Jönköping May 2009 Abstract Background: In mobile phone industry, Smartphones are gaining popularity as an effective communication tool, providing users with “Smart” functionalities of both cell phone and Personal Digital Assistant (PDA). Experts in mobile industry expect that smartphones are going to be dominant in mobile phone market. However, Smartphone industry is facing a different reality, with its declining sales and less market share, forcing research companies (Gartner, Canalys, etc.) to change their expectations. This situation leads us to another important and often ignored perspective of innovation challenges, i.e. consumers' resistance; as consumers' adoption and purchase decision makes a significant difference in the success of innovative products. Problem: Innovation has been called as a key factor for companies to survive and grow in the long run, especially in the dynamic & complex markets and uncertain economic circumstances. Despite the successful outcome of innovations, inhibition or delay in the diffusion of innovation may translate this success into market failure, where resistance has been called as one of the main reasons for inhibiting or...
Words: 25400 - Pages: 102
...American Political Science Review Vol. 106, No. 2 May 2012 doi:10.1017/S0003055412000093 The Missionary Roots of Liberal Democracy ROBERT D. WOODBERRY National University of Singapore T his article demonstrates historically and statistically that conversionary Protestants (CPs) heavily influenced the rise and spread of stable democracy around the world. It argues that CPs were a crucial catalyst initiating the development and spread of religious liberty, mass education, mass printing, newspapers, voluntary organizations, and colonial reforms, thereby creating the conditions that made stable democracy more likely. Statistically, the historic prevalence of Protestant missionaries explains about half the variation in democracy in Africa, Asia, Latin America and Oceania and removes the impact of most variables that dominate current statistical research about democracy. The association between Protestant missions and democracy is consistent in different continents and subsamples, and it is robust to more than 50 controls and to instrumental variable analyses. ocial scientists tend to ignore religion in the processes of post-Enlightenment modernization. In individual cases and events, the role of religious actors is clear—especially in the primary documents. Yet in broad histories and comparative analyses, religious groups are pushed to the periphery, only to pop out like a jack-in-the-box from time to time to surprise and scare people and then shrink...
Words: 26573 - Pages: 107
...Getting Started Important note: The Burning Crusade is an expansion set to World of Warcraft. You must already have a properly installed copy of World of Warcraft in order to install and play this expansion. Installing the Game (PC) TM Welcome Back to the World of Warcraft! System Requirements: OS: Windows 2000 (Service Pack 4); Windows XP (Service Pack 2). Processor: Intel Pentium 3 800MHz, or AMD Duron 800MHz. Memory: 512 MB RAM, 1 GB RAM is recommended. Video: Minimum: 32 MB 3D graphics processor with Hardware Transform and Lighting, such as an NVIDIA GeForce 2 class card or above. Recommended: 64MB VRAM 3D graphics processor with Vertex and Pixel Shader capability, such as an NVIDIA GeForce FX 5700 class card or above. For a complete list of supported 3D cards, please visit: http://www.blizzard.com/support/wow/?id=aww0830p Sound: DirectX-compatible sound card. Install Size: 10 gigabytes of hard disk space. Installation Instructions Place The Burning Crusade CD/DVD into your CD-ROM or DVD-ROM drive. If your computer has autoplay enabled, an installation window will automatically pop up on your Windows desktop. Click the Install Burning Crusade button and follow the onscreen instructions to install The Burning Crusade to your hard drive. If the installation window does not appear, open the My Computer icon on your desktop and double-click on the drive letter corresponding to your CD-ROM or DVD-ROM drive to open it. Double-click on the Install.exe icon...
Words: 7288 - Pages: 30