...SUMMARY FOURTEEN YEARS OF DIVERSIFIED EXPERIENCE IN TECHNICAL ARCHITECTURE, DESIGN, APPLICATION SOFTWARE DEVELOPMENT, WEB BASED APPLICATIONS AND CONTENT MANAGEMENT PRODUCTS. Expert in technical architecture and solutions of enterprise content management, professional knowledge to ensure that the work products and deliverables are of the highest caliber to ensure client satisfaction, improve engagement productivity, increase efficiencies, mitigate risks, optimize cost savings and efficiencies, experience with ITIL, incident management, problem management, change management and release management • Documentum Certified Professional – EMC Proven Content Management Professional • Sun Certified Java Professional • Well versed with Agile Methodology, Waterfall and Iterative Model • Extensive experience with Documentum Content Server, Documentum Composer, Documentum Foundation Classes, Documentum Foundation Services , Documentum XML Store, XDB, Documentum ACS/BOCS, Documentum Reporting Services, Documentum Advanced Document Transformation Services, Documentum Audio Video Transformation Services, Documentum Document Transformation Services, Documentum Media Transformation Services, Documentum Thumbnail Server, Documentum XML Transformation Services, Documentum Workflow Manager, Documentum Webtop, Documentum Web Development Kit, Documentum Administrator, Documentum Webpublisher, Digital Asset Management, Documentum Media Workspace, Documentum Process Builder...
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...presentations, telephone interviews, or e-mail communications with the individuals named in the acknowledgments; from information and documents available on the organization’s Web site (www.kp.org) and from regulatory filings; and from other presentations and publications cited below. 3 A summary of findings from all case studies in the series can be found in D. McCarthy and K. Mueller, Organizing for Higher Performance: Case Studies of Organized Delivery Systems. Series Overview, Findings, and Methods (New York: The Commonwealth Fund, 2009). 4 For examples, see A. C. Enthoven and L. A. Tollen, “Epilogue,” in Toward a 21st Century Health System, edited by A. C. Enthoven and L. A. Tollen (San Francisco: Jossey-Bass, 2004). 5 The Colorado region developed an EHR in collaboration with IBM Corporation that was fully functional by 1997. Physicians in the Northwest region had access to an EHR (from Epic Systems Corp.) starting in 1994; exam room computers were installed in 2001. Kaiser began rolling out the Colorado EHR to other regions early in the decade but reevaluated that decision and, through a process that actively involved clinicians, selected the Epic system as a better fit for its needs. For more on this topic, see C. Kenney, “Kaiser Permanente...
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...School of Information and Library Science University of North Carolina at Chapel Hill elliv@email.unc.edu ABSTRACT In this paper we critically review task analysis models and techniques. These approaches to task analysis are discussed in order to develop a richer picture of human activity, while analyzing their limitations, general weaknesses, and possibilities for improvement. We consider their ability to determine the appropriate set of atomic actions in a task, their effect on workers’ motivational needs, their support of users’ cognitive and sociocultural processes, and their effectiveness in supporting interface design. We note that the major approaches have focused on very different levels of analysis, and call for greater integration of these different levels in task analysis theory. Keywords Task analysis, cognitive modeling, activity theory. INTRODUCTION Practitioners and researchers routinely advocate building user-centered systems which enable people to reach their goals, take account of natural human limitations, and generally are intuitive, efficient and pleasurable to use (Preece, Rogers and Sharp, 2002). Central to the design of such systems is a clear understanding of what users actually want to do: What are their tasks? What is the nature of those tasks? Many techniques have been proposed to help answer these questions. Task analysis techniques are particularly important because they enable rigorous, structured characterizations of user...
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...DaimlerChrysler: The Quest to Create “One Company” Case Analysis AMBA 650 Professor Bensimon February 12, 2013 In 1998, the Daimler Benz and Chrysler companies decided to merge together in an effort to capitalize on each other positioning in their respective markets. This merger would join together Germans and American to create synergy to dominate the world automotive market. In theory, this was a brilliant idea to bring together the best engineers and auto stylists in the world. However, differences in culture which was thought to be a minor barrier turned out to be a major underlying factor behind the failure of DaimlerChrysler. Separate cultural ideals on business practices, communications and management destroyed this endeavor. In this case analysis, we will evaluate and understand how cultural differences, organizational structure, management styles, integration strategy and stakeholders played a role in this failure. The cultures of these two companies were totally different; Daimler Benz was aggressive and believed in gaining every advantage possible to be the top automotive company in the world. Chrysler was a firm that was non-aggressive and progressed slowly. They believed that they gained most of their success from production and operations flexibility. In addition to this, the procedures for compensation and decision-making cause severe friction between top level managers of the newly merged DaimlerChrysler. At lower levels, employees bickered...
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...1.0 CASE BACKGROUND DaimlerChrysler AG was two huge automotive companies that were merged together and become fifth largest automaker and the third largest in sales. These two different companies come with a lot of differences such as countries, the cultural issues, the creative styling and product development and more. After the merger, appeared some major problem that hardly fixed by both of the company and yet there were some issues that occur after the integration until Tom Stallkamp wonder if the merger should be continue. 2.0 ISSUES The merger between the companies faced problems that mostly related to the cultural differences, the management of the companies, communications and misunderstanding in a lot of aspects. Besides that, is the merger between these two massive companies is the best strategies? 3.0 TOOL USED CAGE analysis is used in this problem solving. CULTURE Different personalities appeared because basically, after the recent aggressive change The Board of Management, Daimler can be said as a assertive and committed company where totally unlike Chrysler that tend to be little less rigid and sometimes can be flexible and go off on tangents. Their working lifestyle also showed obviously different for Daimler which they embraced formality and hierarchy while Chrysler favored open collars, and free-form discussion. There were also language barriers that happened between the affiliations when practically all the German executives spoke English while...
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...Address: 516 Senate Road Port Pirie SA Postcode: 5540 Assignment details Unit code: ACG10 Unit name: Communication and Information Systems in Business Assignment no. 2 Due date: 28/04/2012 Assignment topic (as stated in the Unit Information Booklet): Case Study: Google, Apple and Microsoft Struggle for Your Internet Experience. Student names UniSA email ID 1. Kirrily Loring Lorky002@students.unisa.edu.au 2.Adrian Holmes Holai001@students.unisa.edu.au 3.Debra Evans Evady008@students.unisa.edu.au 4.Ana Irisari Iriap001@students.unisa.edu.au 5. Student Declaration We declare the work contained in this assignment is our own, except where acknowledgement of sources is made. We authorise the University to test any work submitted by us, using text comparison software, for instances of plagiarism. We understand that this will involve the University or its contractor copying our work and storing it on a database to be used in future to test work submitted by others. We understand that we can obtain further information on this matter at http://www.unisa.edu.au/ltu/students/study/integrity.asp Note: The attachment of this statement on any electronically submitted assignments will be deemed to have the same authority as a signed statement. Signed Date 1.Kirrily Loring 25/4/2012 2.Adrian Holmes 25/4/2012 3.Debra Evans 25/4/2012 4.Ana Irisari 25/4/2012 5. LODGING YOUR ASSIGNMENT If...
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...EMR implementation to improve patient outcomes Florida International University The problem Quality of care has been low for Mesey hospital over the past few years. Medical errors, near misses and poor patient safety are at an increased rate. Communication has been lack luster, and patient satisfaction surveys have yielded unsatisfactory results. Mesey has invested in quality training, has had continuous education sessions and in-services in an attempt to improve care but has seen no improvements despite the efforts. The CEO, not realizing that it’s the system not the people, is looking into new and different strategies for improvement, including hiring new employees as the current staff is set in their ways and cannot seem to turn quality around. Mesey is currently using the traditional paper charting system and has not yet converted to electronic medical records (EMR). The CEO has done some research and has learned that the competitor Wellness hospital has been using EMR for over two years and has had great success - high quality rating and excellent patient satisfaction scores. The CEO of Mesey has been contemplating if implementing EMR within the facility will improve patient outcomes and satisfaction through improved safety and quality of care? Traditionally, paper based medical records have been used due to its simplicity and ease of use, low cost implementation, and widespread acceptance. This system does however come with a vast number of disadvantages including...
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...Service Process Design: The Emergency Telecommunications Cluster and Humanitarian Disaster Relief Operations Table of Contents 1. Introduction 3 2. Factors Influencing Service Process Design 5 2.1 Disaster Preparedness 5 2.2 Disaster Response 7 2.3 Collaboration during Disasters 10 3. Project Management and Humanitarian Logistics 10 4. Conclusion 12 Bibliography 13 Appendix 1 – List of figures 16 Service process design: Emergency Telecommunications Cluster during Humanitarian Disaster Relief Operations 1. Introduction On 8 November, 2013, Typhoon Haiyan struck the islands of the Philippines unleashing record sustained wind velocities of 315 km/h, (United Nations Office for the Coordination of Humanitarian Affairs , 2013). The storm which initially affected over 18 million people included the devastation of large urban population centres in Tacloban City and Roxas City. On November 9, the President of the Philippines appealed to the global community requesting international support. This request called for assistance in priority identified sectors including search and rescue, fuel, and telecommunications (Government of Philippines, 2013). Within 48 hours in response to the government request, the Emergency Telecommunications Cluster (ETC) activated, deploying staff and equipment to contribute to the Humanitarian Relief Operations (HRO) through provision of voice and data services as described in their ITIL based service...
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...Introduction The idea of mentoring is rooted deeply in Greek mythology (Homer, 1980). The term “mentor” originally comes from Homer's epic poem The Odyssey. As a good friend, Mentor was asked by Odysseus to watch over his palace and his son when he left to fight in the Trojan War. In this position of responsibility, Mentor coached and counseled Telemachus, Odysseus' son, guiding him in his development from infancy to early-adulthood. A significant number of organizations, such as commercial ones, are adopting mentoring programs as a vital part of their professional development plans. Mentoring is an effective tool to foster professional development to both the mentor and mentee. The practice of mentoring beginning teachers emerged in the 1980s as a professional development strategy for achieving a variety of goals. Teacher mentoring programs are now perceived as an effective staff development approach for beginning teachers. Cooper and Miller (1998) state that the benefits of mentoring include :faster, more effective integration of new teachers, retention of quality professionals, increased transfer of skills from one generation to another; gains in productivity and performance; increased learning from professional development activities; enhanced communication, commitment, and motivation; and a stabilizing factor in times of change. Zimbabwe introduced the attachment model for the first time in 1995. Shumbayawonda (2001) says “In 1995 Zimbabwe introduced the attachment model...
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...Book Analysis Robert J. Barnett Olivet Nazarene University Theories and Techniques of Counseling II MAPC 20 - PSYC 611 Professor Tina Burton September 25, 2014 Certification of Authorship: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas, or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for the purpose of this assignment. Robert J. Barnett Introduction: What Jim Collin’s epic book Good to Great is to the business and leadership world, Len Sperry and Jon Carlson’s book, How Master Therapists Work (2014) is to the field of psychotherapy and counseling. Both books tell us with vivid accuracy what key qualities separate the best of the best from simply being good at what you do. Len Sperry, MD, PhD, ABPP and Jon Carlson PsyD, EdD, ABPP. and their subject matter are of great interest to me. The subtitle captures the heart of the book’s content and the quintessence of what I want to learn more about, Effecting Change from the First through the Last Session and Beyond. I felt very inadequate as I began practicum concurrent with starting the MAPC program in August, 2013 (still do). Adding the privilege of doing practicum in a real clinic right from the start with real clients resulted in a high motivation to learn quickly in...
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...specifically Catholic novel arose during the nineteeth century. The often anti-Catholic agenda of the philosophes and the libertine novel had been counterbalanced by writers such as Rousseau and Bernardin de Saint-Pierre, who sought to reveal God through the wonders of the natural world. But it was Chateaubriand’s Atala (1801) that inaugurated the new genre of the Catholic novel as a riposte to the dechristianization associated with the Revolution. Chateaubriand was more partial to the epic, however, and in this he was followed by Bonald, who appreciated the scope that the epic afforded for the depiction of ‘le merveilleux chretien’, including angels.1 An interesting ´ twentieth-century representative of this tradition is Patrice de La Tour du Pin, ´ whose three-volume Somme de poesie (1946 – 63) charts the progression from lyrical poetry in a neo-Romantic vein, through a process of kenosis or selfemptying (which involves a shift towards prose in the second volume), to the ´ ´ creation of a new theopoesie.2 Epic poetry continued to offer a means of exploring religious and scientific ideas throughout the nineteenth century (Quinet, Hugo, Bouilhet), but there was already a backlash by the 1820s, and, as the novel rapidly established itself as the major literary genre, a number of Catholic sub´ genres developed. The ‘Avant-propos’ to Balzac’s Comedie humaine expresses nostalgia for the alliance of throne and altar, but only a handful of the novels — Le ´ Cure de village (1839), for example...
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...Lands’ End Case Study Shawan M. Fisher, MPA Management Information Systems Texas Southern University Fall 2015 September 30, 2015 Discussion of Company In 1963, Gary Comer, an advertising copywriter with Young & Rubicam, decided to pursue his dream of opening his own business. With $30,000 of initial funding, Comer and his partners Robert Halperin, Richard Stearns and 2 of Stearns employees set out to open Lands’ End. The first store was located in Chicago IL. and initially offered sailing equipment. Comer was an avid sailor along with Richard Stearns who was also a sailor. The next year, Comer produced a mail order catalog entitled “The Racing Sailors Equipment Guide”, and began filling orders that came in to the company. In the spring of 1977, Lands End produced its first catalog containing apparel and other goods. That same year, sales reached $3.6 million. In 1978, the company introduced its first button-down Oxford shirt upon which the Lands’ End legacy would be built. Also in 1978, operations were moved from Chicago to Dodgeville, WI. Another significant shift in operations at the time was the introduction of fulfilling customers’ orders by telephone. Lands’ End set up its toll free 800- number ad staffed it with eager operators who were answering customers’ calls in less than 2-rings! With clothing offerings soaring, the company broke ground on an office building and a 33,000 square-foot warehouse in 1979. By 1980, Lands’ End...
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...Running head: Electronic Medical Records (EMR) Electronic Medical Records (EMR) Student Names Florida Atlantic University College of Business Health Administration Program Dr. Attila J. Hertelendy Introduction to Health Care Systems HSA 6103 Electronic Medical Records (EMR) November 15, 2011 Table of Contents 2 Abstract ............................................................................................................................................3 Introduction ......................................................................................................................................4 Types of EMRs ................................................................................................................................4 EMR Technology ....................................................................................................................4 Practice Management ..............................................................................................................7 Vendors and Cost of EMR ......................................................................................................7 EMR Stimulus.........................................................................................................................8 Different Uses of EMR ....................................................................................................................9 Uses of EMR in Health Management .............................
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...Case Study #1 Cyber Security in Business Organizations CIS 500: Information Systems for Decision-Making Cyber Security in Business Organizations On December 19, 2013, the Target Corporation in Minneapolis, MN, put out a press release on their website confirming there had been a security breach allowing unauthorized database access to their Point of Sale (POS) systems, between November 27 and December 15, 2013. Target reported approximately 40 million credit/debit card accounts could have been affected. In the release, Gregg Steinhafel, chairperson, president and chief executive officer, stated the following, “Target’s first priority is preserving the trust of our guests and we have moved swiftly to address this issue, so guests can shop with confidence. We regret any inconvenience this may cause. “We take this matter very seriously and are working with law enforcement to bring those responsible to justice.” (Target Press Release, 12/19/2013). Retailers are prime targets for hackers. Why? Simply stated, Risk versus Benefit. Retail stores compile a vast amount of financial data and banking information for millions of people across the country. It could be considered a new version of bank robbery. Rather than dealing with all the planning, resources needed and danger involved with robbing one actual bank, not to mention having to split the money with cohorts, hackers can skip the bank altogether. Obtaining consumers’ banking information provides all the benefits...
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...Section 1 Organizational Culture: set of artifacts, values and assumption that emerge from the interaction of organizational members Open social system operating a dynamic environment. CRITERIA to identify something as culture: 1. Deeply felt or held 2. Commonly intelligible 1. Accessible to a cultural group Organization = Ordered and purposeful interaction among people. Purposeful, because its members produce (supero-rdinative) goal-directed activities. Organizational communication is a continuous process through which organizational members create, maintain and change the organization. (it includes business communication) N.B. All organizational members take place in it; messages are produced to create a shared meaning of messages, but it is not always achieved. Those messages vary in form according to various factors (power distances, roles, goal, method, non-verbal), and to be fully understood have to be considered in their contexts Culture: "the collective programming if the mind that DISTINGUISHES the members of one group tor category of people from another" (Hofstede 2001) Is both a process and a product; is confining (imitates groups) and facilitating (gives us a way to better understand what is happening) Cultural Symbol = physical indicators of organizational life (Rafaeli & Worline 2000) ARTIFACTS: visible/tangible, are also part of them norms, standards, customs and social convention. Norms: pattern of behaviors or communication...
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