Ethical and Socially Responsive Business
Chipotle Restaurant

Marilynn Dukes
BUS 100
Professor Donna Kilgore Ly
September 14, 2014

Ethical and Socially Responsive Business
Chipotle Restaurant

Many organizations have been destroyed or seriously damaged because of ethics. As the CEO of Chipotle Restaurants and because of recent terminations of a few employees, I want to point out some key areas of our code of conduct that are of significant importance to our business and to our success in the industry. As you read this content, take time to absorb and understand why adhering to our code of conduct is important to the business. I want you to memorize the key steps [outlined below] that this company will take to ensure every employee follow the code of conduct of Chipotle Restaurant.
Protection and Use of Company Assets
Company property is just that, company property. It is not your personal property and therefore, should not be used for non-Chipotle business purposes. It is both illegal and unethical to burn CD’s to sell to your co-workers while at work. Such behavior puts Chipotle and its employees in jeopardy of lawsuits and criminal prosecution, as well as damage to our image and reputation. Chipotle is a for-profit company, and anyone engaging in illegal activities impacts that profitability.
Policy Regarding Employee Treatment of Customers and Suppliers
We recently had a company picnic where we invited some key customers and suppliers to enjoy good food, fun and the opportunity to mingle with company executives and employees from all departments of the business. During this function, some employees demonstrated behaviors that were clearly unprofessional and discriminatory towards some of our customers and suppliers. Consequently, we lost the business of our high-end customer base which cost this company over two million dollars in recurring revenue. In addition to lost business, three of our suppliers cancelled their contract with Chipotle which is another significant loss for the business. It takes time and money to find good suppliers and bad publicity from any supplier can destroy this company.
Community Activities. As stated in our code of conduct document, Chipotle encourages its employees to participate in community activities. We are very much aware of the benefits the company and our employees receive from participating in activities that improve the health, well-being, education, and culture of the community. We consider ourselves partners with our communities, and we have a responsibility to support and share in the development of social and civic activities to enhance our quality of life.
To ensure that all employees follow the code of conduct Chipotle has put the following steps in place effective immediately: * Each employee will be required to take a code of conduct online training every six months and attend in-class training annually * All new hires will be given a copy of the code of conduct during new hire orientation * The code of conduct will be placed on the company’s intranet site for quick review * Illegal and/or unethical behavior won’t be tolerated and will result in immediate termination
Chipotle is obligated as a business to contribute to society. After all, it is society that keeps us in business. We have a responsibility to our employees, our customers and our investors. The three ways I suggest we engage in socially responsive activities in the community within which we operate are: 1. Increase our employee volunteer hours from 1 million hours to 2 million hours per year 2. Invest more money to address climate change 3. Reduce Greenhouse Gas emissions by 20% within our global operations between 2014 and 2016

References
Bank of America Website on Corporate Social Responsibility 2014
Goldman Sachs article on social responsibility 2014
Chipotle Code of Conduct 2014

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