...Ethics & Credibility in Business Communications Anya K Taylor COM/295 August 20, 2015 When conducting research on the unethical practices of doctors, research was found that physician leaders in hospitals were very concerned about the unethical violations and the business practices that was effecting U.S health services. “Ultimately the American College of Physician Executives (ACPE), conducted a survey and found high percentages of physician leaders are either "very concerned" or "moderately concerned" about : Physicians refusing to accept calls on patients who don't have Insurance (79%) , Influence exerted by medical device manufacturers (79%), Over-treating patients to boost income (78%), Influence by pharmaceutical companies (76%), Board members with conflicts of interest (66%) and Non-physician executive leaders with conflicts of interest (66%).” (ACPE 2015) What was gathered from the research their ethical obligation is to uphold trust with their patients and be able to accept all that need help and be professional in their practices. This study points out the flaws for example, in the study they found that there was a high percentage of Physicians that would not help those in need if they did not have insurance. I believe in my opinion that this is wrong on so many levels, I believe that no matter if a person has insurance or not they should receive the necessary health benefits and services. The evidence of the unethical behaviors and business...
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...Ethic and Credibility Lynette N Burnette COM/295 11/30/2015 Fran Carter Ethic and Credibility Lets take a moment to imagine that your working within your career field were your life is always at risk, while you are facing danger every moment of the day your salary is not over thirty-thousand. However other people are currently working the same job position in another city and their salary is doubling yours, how would that make you feel? Currently Detroit Police Officers wages are being reevaluate due to the high number of Officers that are tranfering to different districts that pay higher salaries. The Chief of the police department has made a public appearance on fox 2 news to state that he is pushing for higher wages. Chief Diaz feels in order to properly hire and keep their experience Police Officers the city of Detroit will have to pay out for higher salaries to the law enforcement unit, the city of Detroit currently have over two-hundred police jobs open to the public. Since Chief Diaz has spoken on behalf of Detroit Police Department, Lansing has recognize their needs and frustration both parties (Democat and Republic) offered to place a bill on the ballot for they can vote, this bill will only effect Detroit Police officers. However before Lansing received the message, the city of Detroit offered to give selective units of the law enforcement higher wages but that is against the union contact referred as “ME TOO” this part of the contracts...
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...Lowry vs. Walmart Learning Team A Com/295 June 6, 2016 Lowry vs. Walmart There are times when people do not feel right about a given situation and are compelled to disclose this information to the company, but this time, it did not turn out in the employees favor. "But I acted in good faith, just pointing out that there might have been some wrongdoing," said Lowry. During her day-long orientation that focused mainly on ethics, she was instructed what to do if someone had an idea that there was something unethical going on. Lowry now finds herself looking for a job so that she can continue to support her two children. This is not the first time Wal-Mart has been under scrutiny for controversial Ethics Violations or Defamation of Character suits. She should not be forced out of her position. According to "To Whom Does an Ethical Business Owe a Responsibility" (2004), four groups of people are generally responsible for the success of a business: Employees, customers, the community, and shareholders". In Wal-Mart vs. Lowry, Wal-Mart has an obligation to their employee. Why send her through the process of having to apply for a position in another department when she is already and employee? This is not only unfair to their employee but unjust. This unethical matter is now a public matter. Knowing how Wal-Mart has treated their own, who was only looking out for the company, does not look good to dedicated consumers. Wal-Mart has an obligation to...
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...Ethics & Credibility in Business Communications COM/295 October 5, 2015 Dr. Lodessa S. Washington Ethics & Credibility in Business Communications Volkswagen is the latest car manufacturer to be caught in the act of purposely manipulating emissions tests results in some of their vehicles. Over the years, several other manufacturers including General Motors, Ford and Honda have also been exposed for the same unethical behavior (Biesecker, 2015). In Volkswagen’s case, the long-term impact to their brand, reputation and credibility is further compounded because their cheating was actually uncovered in 2014, but the organization continued to manufacture cars with the faulty software, and intentionally withheld their trickery from consumers who thought they were buying environmentally friendly vehicles. It wasn’t until the scandal became public last month that Volkswagen finally came clean (Plungis and Hall, 2015). In the United States alone, Volkswagen will have to endure both state and federal investigations, as well as the additional scrutiny of congressional hearings, but the greatest cost Volkswagen will have to pay is the long-term impact to their brand, reputation and credibility. Volkswagen is one of the top automobile manufacturers in the world, with worldwide sales reaching 5.04 million vehicles, from January to June of this year, surpassing Toyota who regularly has held the top sales position (Harrison, 2015). The company now finds itself in the...
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...Ethics of Facebook Study Questioned COM/295 July 16, 2015 Ethics of Facebook Study Questioned I have chosen a recent newsworthy that talks about a study being questioned on ethics of Facebook in San Francisco. The company conducted an experiment using users’ posts in a manipulated way. They gathered news feed posts from users and reposted them as a positive post to one group and a negative post to another group. The purpose of doing that was to see how it affect others responses. The company posted a blog stating how sorry they were on how the paper was described and may have caused any anxiety to others. According to Abc7 News (2015), "I don't think there's any way to overstate this -- you just simply do not play with people's emotions without asking their permission first," said consumer psychologist Kit Yarrow (6). I believe there should have been a better way of doing this research for the sake of all people and their feelings. Facebook’s ethical obligation in their communications to the general public is to be truthful, respect privacy, deception and the right to be informed. Facebook gives individuals the power to share as part of their mission to make connections with others. However, Facebook has not yet responded to the general public nor the researchers due to allegations being made. There is a policy that states how information is collected and how it is used and shared. Due to the way ethics of Facebook...
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...Ethics & Credibility in Business Communications: WMATA Rail System Gwenda Woodland COM/295 August 10, 2015 Sandra Norris Ethics & Credibility in Business Communications: WMATA Rail System The Washington Metropolitan Area Transit Authority (“WMATA”) has been plagued with various problems within its system and on the Metro rails lately. These issues are causing Metro riders much grief and they do not feel safe or find the Metro to be dependable at this time. The problems that the Metro rail has been experiencing are rails smoking due to electrical arcing, derailment of trains, and the constant malfunction of the Metro escalators. Metro riders are concerned that whenever there are serious issues taking place in the Metro system WMATA does not have things under control, or notify the riders in a timely manner so that things do not get out of control. Electrical Arcing Accident On January 12, 2015, there was an electrical arcing accident at the L’Enfant Plaza Metro station which caused the station and two trains to fill with smoke. Panic was definitely in the air because the Metro riders were not notified immediately of an emergency evacuation plan or how quickly the situation was going to be resolved. Unfortunately, there was one passenger fatality and two passengers were hospitalized in serious condition. (National Transportation Safety Board, 2015) Train Derailment On August 5, 2015, a derailment of a non-passenger train at the Smithsonian Metro...
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...Ethics and Credibility in Business Communications Kristen Barnes COM/295 March 27, 2016 Randi Barnes-Plante Ethics and Credibility in Business Communications Social Media can be an effective form of communication for business to consumer relationships. Not only does it allow the business to keep everyone up to date on the latest developments within the company, but it also allows the consumer to reach out to the business without having to make a phone call. We all lead busy lives, and being placed on hold for thirty minutes, just to have a simple question answered, can be somewhat of an inconvenience. With social media, that inconvenience is replaced with a few clicks of a button. After visiting Toyota’s Facebook page, the overall presence was mixed, for me. The company made multiple posts throughout the day; some were just for fun, and some were factual. After reading some of the replies, from consumers, those were mixed, as well. Some posts showed pictures of old Toyota’s, and how they’ve always been loyal customers. Others, were full of complaints. I believe that with any company, this is going to happen; but it’s up to the company to communicate and try to make it right. I noticed that Toyota was fairly prompt in replying to the negative comments, and would refer them to the customer service number. While I’m not certain what happened from there, they at least made the effort to let the customer know that their complaint was not something to take lightly. I...
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...Ethics and Credibility in Business Communication Kelly Ann Bose COM/295 July 13, 2015 Dr. Christopher DeClerk Ethics and Credibility in Business Communication Brian Williams is the news anchor for NBC’s Nightly News but recently was replaced by Lester Holt due to his four month suspension for exaggerating his experiences during a helicopter attack in Iraq, according to two people briefed on the decision. Brian Williams will have a new position at NBC News primarily at the cable news network MSNBC which will probably be in a breaking news capacity. The new role can be viewed as a humbling comedown for Brian Williams who before the controversy was one of the country’s most prominent and respected broadcast journalists. One point of contention during the negotiations over his new role at the network was the extent to which Brian Williams would apologize for the controversy. Brian Williams was riding high as the number one nightly news anchor, drawing close to 10 million viewers a night. His popularity extended beyond the anchor’s chair; his quick wit and engaging manner made him a coveted speaker at dinners and panels and a frequent celebrity guest on entertainment shows. But on his newscast on February 4, 2015, Brian Williams admitted that he had embellished his account of being on a helicopter that was hit by enemy fire in 2003 and apologized to viewers. The response put him and NBC on the defensive; military veterans took him to task, and media commentators and...
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...Ethics and Credibility in Business Communication Seleta Holtzclaw Business Communication/Com 295 23 August 2015 Dr. Cecilia Perez Ethics and Credibility in Business Communication The Department of Veterans Affairs duties are to provide vital services to veterans. VA (Department of Veterans Affairs) provides health care services, benefits programs and access to national cemeteries for vets and their dependents (VA.gov). There are three main administrative divisions that assist in carrying out its duties: Veterans Benefits Administration, Veterans Health Administration, and National Cemetery Administration. The Department of Veterans Affairs is to assist military veterans to assure they are provided the care and needs they are afforded when separated from service. Veterans rely on VA (Department of Veterans Affairs) on these services. When a veteran wants to claim any disability through VA (Department of Veterans Affairs) they are given options to whom they want to represent them on filing their claim for disability. Houston Rip-offs of Disabled Vets Leland Spencer a disabled ex-Marine had the Department of Veterans Affairs appoint him an Attorney to handle his claims. This Attorney was Joe B. Phillips who is 72. Mr. Phillips and his wife Dorothy stood trial for conspiracy to commit fraud. They both had embezzled over 2 million dollars from close to 28 reported disabled veterans (Housotn, Chron 2011). Pulling off the largest uncovered VA (Department...
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...Finished and Stapled: The Power of Words Teri Madia COM/295 September 1, 2014 Todd Breton Finished and Stapled: The Power of Words Was it something I said? Employees are signing petitions, customer satisfaction is low, stock prices are sliding quickly, and profits are down. Ethical business decisions can have a great impact on employees, customers, investors, and the profitability of a company. This is precisely what one of the most successful global office supply stores is facing since it recently issued a policy memorandum to its managers that resulted in accusations that the company was reducing employee hours as a result of the Affordable Health Care Act (BuzzFeedNews, 2014). Old or New Policy; That is the Question On December 6, 2013, Staples distributed a policy memorandum that restricted the number of hours that part-time employees could work to 25 hours each week. The memorandum indicated that the company was issuing the policy with an effective date of January 4, 2014 and would allow managers to hire additional staff to ensure adequate coverage. While employees feel it is a mechanism for avoiding the mandates of the Affordable Health Care Act, a Staples spokesman stated that the policy is not new and that the policy has been in affect for more than a decade. Moreover, the spokesman indicates, the policy is a reiteration of an old policy in attempt to offer scheduling flexibilities and ensure efficiencies. (BuzzFeedNews, 2014)...
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...Small business social responsibility: Expanding core CSR theory Laura J. Spence Abstract This paper seeks to expand business and society research in a number of ways. Its primary purpose is to redraw two core CSR theories (stakeholder theory and Carroll’s CSR pyramid), enhancing their relevance for small business. This is done by the application of the ethic of care, informed by the value of feminist perspectives and the extant empirical research on small business social responsibility. It is proposed that the expanded versions of core theory have wider relevance, value and implications beyond the small firm context. The theorization of small business social responsibility enables engagement with the mainstream of CSR research as well as making a contribution to small business studies in scholarly, policy and practice terms. Key words: corporate social responsibility, ethic of care, feminist ethics, small and medium sized enterprises (SMEs), small business, Carroll’s pyramid, stakeholder theory. Correspondence: Laura J. Spence, PhD. Professor of Business Ethics. Director, Centre for Research into Sustainability, School of Management, Royal Holloway, University of London, Egham, Surrey, TW20 0EX, UK. Laura.Spence@rhul.ac.uk Acknowledgements: With sincere thanks to the special issue editors and reviewers, Kate Grosser and Dirk Matten for their insightful comments in the development of this paper. Introduction Small business social responsibility - whether it be a software...
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...Chapter Four Professional Accounting in the Public Interest, Post-Enron Purpose of the Chapter When the Enron, Arthur Andersen, and WorldCom debacles triggered the Sarbanes-Oxley Act of 2002 (SOX), a new era of stakeholder expectations was crystallized for the business world and particularly for the professional accountants that serve in it. The drift away from the professional accountant’s role as a fiduciary to that of a businessperson was called into question and reversed. The principles that the new expectations spawned and renewed resulted in changes in how the professional accountants are to behave, what services are to be offered, and what performance standards are to be met. These standards have been embedded in a new governance structure and in guidance mechanisms, which have domestic and international components. The influence of the International Accounting Standards Board (IASB) and the International Federation of Accountants (IFAC) will be as important as that of SOX in the long run. This chapter examines each of these developments and provides insights into important areas of current and future practice. Building upon the understanding of the new stakeholder accountability framework facing clients and employers developed in earlier chapters, this chapter explores public expectations for the role of the professional accountant and the principles that should be observed in discharging that role. This leads to consideration of the implications for services to be...
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...ETHICS IN INFORMATION TECHNOLOGY Third Edition This page intentionally left blank ETHICS IN INFORMATION TECHNOLOGY Third Edition George W. Reynolds Australia • Brazil • Japan • Korea • Mexico • Singapore • Spain • United Kingdom • United States Ethics in Information Technology, Third Edition by George W. Reynolds VP/Editorial Director: Jack Calhoun Publisher: Joe Sabatino Senior Acquisitions Editor: Charles McCormick Jr. Senior Product Manager: Kate Hennessy Mason Development Editor: Mary Pat Shaffer Editorial Assistant: Nora Heink Marketing Manager: Bryant Chrzan Marketing Coordinator: Suellen Ruttkay Content Product Manager: Jennifer Feltri Senior Art Director: Stacy Jenkins Shirley Cover Designer: Itzhack Shelomi Cover Image: iStock Images Technology Project Manager: Chris Valentine Manufacturing Coordinator: Julio Esperas Copyeditor: Green Pen Quality Assurance Proofreader: Suzanne Huizenga Indexer: Alexandra Nickerson Composition: Pre-Press PMG © 2010 Course Technology, Cengage Learning ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced, transmitted, stored or used in any form or by any means graphic, electronic, or mechanical, including but not limited to photocopying, recording, scanning, digitizing, taping, Web distribution, information networks, or information storage and retrieval systems, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without the prior written permission...
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...Journal of Economic Perspectives—Volume 17, Number 2—Spring 2003—Pages 3–26 The Fall of Enron Paul M. Healy and Krishna G. Palepu F rom the start of the 1990s until year-end 1998, Enron’s stock rose by 311 percent, only modestly higher than the rate of growth in the Standard & Poor’s 500. But then the stock soared. It increased by 56 percent in 1999 and a further 87 percent in 2000, compared to a 20 percent increase and a 10 percent decline for the index during the same years. By December 31, 2000, Enron’s stock was priced at $83.13, and its market capitalization exceeded $60 billion, 70 times earnings and six times book value, an indication of the stock market’s high expectations about its future prospects. Enron was rated the most innovative large company in America in Fortune magazine’s survey of Most Admired Companies. Yet within a year, Enron’s image was in tatters and its stock price had plummeted nearly to zero. Exhibit 1 lists some of the critical events for Enron between August and December 2001—a saga of document shredding, restatements of earnings, regulatory investigations, a failed merger and the company filing for bankruptcy. We will assess how governance and incentive problems contributed to Enron’s rise and fall. A well-functioning capital market creates appropriate linkages of information, incentives and governance between managers and investors. This process is supposed to be carried out through a network of intermediaries that include professional...
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...SPECIAL REPORT Top 10 Best Practices in HR Management For 2011 30610860 SPECIAL REPORT Top 10 Best Practices in HR Management For 2011 30610860 Executive Publisher and Editor in Chief: Robert L. Brady, J.D. Managing Editor–HR: Legal Editor: Editor: Production Supervisor: Graphic Design: Production & Layout: Patricia M. Trainor, J.D. Susan E. Prince, J.D. Elaine V. Quayle Isabelle B. Smith Catherine A. Downie Sherry Newcomb This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought. (From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers.) © 2006-2011 BUSINESS & LEGAL REPORTS, INC. All rights reserved. This book may not be reproduced in part or in whole by any process without written permission from the publisher. Authorization to photocopy items for internal or personal use or the internal or personal use of specific clients is granted by Business & Legal Reports, Inc. For permission to reuse material from Top 10 Best Practices in HR Management for 2011, ISBN 1-55645-317-5, please go to http://www.copyright.com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive...
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