...Managing Ethics in the Workplace Trinidad,Loudine T. BSE-4C Marketing Prof. Rose Marie Ramos Managing Ethics in the Workplace Managing workplace ethics promotes shared values that result in better cohesion of the workforce, and play a crucial role in the success of any organization Workplace ethics are the application of morality, or concepts such as good and bad, right and wrong, justice and virtue to all activities of the business. It closely relates to corporate social responsibility, but is much wider in scope. The scope of business ethics lies in two dimensions: 1. Workplace behavior ethics, or the illegal and questionable practices of individual managers, such as wrongful use of resources, mismanagement of contracts and agreements for personal gain, conflict of interests, and the like. 2. Business ethics issues, such as ethical dilemmas when making decisions, dealing with stakeholders, and the like. The primary requirement for managing ethics in the workplace is an understanding that workplace ethics is a continuous and on-going process ingrained to management practices, and not a deliverable defined project. It influences the way the organization functions, and remains independent of profits or product range. • Ethics Policy Irrespective of the dimension of business ethics, the basic requirement for managing ethics in the workplace is to have a strong ethics policy in place that makes the company’s ethics policy transparent...
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...“Business ethics in the workplace is about prioritizing workplace moral values and ensuring that employees align their behavior with these values - its values of management. Yet there are many myths abound about business ethics and the majority of these come from a general confusion about the concept of ethics, while other myths come about from constricted or one-dimensional views of ethical predicaments”. (McNamara, n.d.). The first myth of business ethics says that it is more of a focus on religion than effective management. “Altering people’s values or souls is not the aim of an organization ethics program however managing values and conflict among them is…” (Kirrane, 1990). Business ethics should be about conflict resolution and value management. Certain other segments of people in management believe that business ethics equals corporate social responsibility. That however is not the case. In fact corporate social responsibility is only a small part of the concept of business ethics. Corporate social responsibility concerns itself with business management and society interfacing and not at all with ethics in the workplace, even though both concepts fall under the field of business ethics. “Business ethics is an application of ethics in the corporate community and also a way to determine business responsibilities. It identifies important business and social issues along with business critique”. (McNamara, n.d.). Management of practical matters of ethics in the workplace...
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...BUSINESS ETHICS Business ethics is nothing but the application of ethics in business. Business ethics is the application of general ethical ideas to business behavior. Ethical business behavior facilitates and promotes good to society, improves profitability, fosters business relations and employee productivity. The concept of business ethics has come to mean various things to various people, but generally it‘s coming to know what it right or wrong in the workplace and doing what‘s right - this is in regard to effects of products/ services and in relationships with stakeholders. Business ethics is concerned with the behavior of a businessman in doing a business. Unethical practices are creating problems to businessman and business units. The life and growth of a business unit depends upon the ethics practiced by a businessman. Business ethics are developed by the passage of time and custom. A custom differs from one business to another. If a custom is adopted and accepted by businessman and public, that custom will become an ethic. Business ethics is applicable to every type of business. The social responsibility of a business requires the observing of business ethics. A business man should not ignore the business ethics while assuming social responsibility. Business ethics means the behaviour of a businessman while conducting a business, by observing morality in his business activities. According to Wheeler Business Ethics is an art and science for maintaining harmonious...
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...Research Quarterly Published by the Society for Human Resource Management Business Ethics: The Role of Culture and Values for an Ethical Workplace FOURTH QUARTER–2009 Whether in domestic or global companies, ultimately, the commitment to business ethics and the foundation is built through organizational culture, with ethical values reflected in the workplace. Business Ethics: The Role of Culture and Values for an Ethical Workplace Abstract An ethical workplace is established through an organization’s culture, values and leadership. To promote ethical behavior, human resource professionals, people managers and senior management need to be knowledgeable about business ethics—from leadership, codes of conduct and related legislation to compliance training, ethical decisionmaking, and cultural and generational differences around ethics. Transparency, fairness and communication are key for establishing and maintaining an ethical workplace. Introduction In the business world today, issues of trust, respect, fairness, equity and transparency are gaining more attention. Business ethics includes organizational values, guidelines and codes, legal compliance, risk management, and individual and group behavior within the workplace. Effective leadership, with open dialogue and thoughtful deliberation, develops the foundation of an ethical workplace, is woven into the fabric of the organizational culture and is mirrored in ethical decision-making. Toward this end, all organizational...
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...Personal Values Paper: Kudler Fine Foods MGT-521 Personal Values Paper: Kudler Fine Foods Business ethics can be both a normative and a descriptive discipline. Ethical decision making is difficult, and philosophers had struggle for centuries to create ethic theories as assistant tool for ethical decision making. Theories focus on consequences, duties, obligations, principles and integrity. While there are certain values that are important when considering ethics, no one company will have the same code of ethics. A company’s ethical guideline may vary with the culture and value of each individual organization. Ethical practices have become a necessity in all environments and they should be implemented to help benefit employees, the customers, and the success of the company. Ethics is defined as a set of values that defines the difference between right and wrong. Ethics is applied when one is faced with making a decision that questions ones cultural values and morals. According to the article Ethics in the Workplace, the author takes a quote from Steven Cross, executive director of the Canadian Centre for Ethics and Corporate Policy. The quote states “organizations get a higher degree of employee loyalty, tending to attract better talent and retaining their employees longer”. (Sherren, 2005) Personal Values In many organization ethical values and ethical leadership are the glue that holds a company together. The Ethics Awareness Inventory was an exercise that helps...
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...Whistleblowing and ethics helplines in the 1Modes of Managing Morality Model Leon J van Vuuren Department of Human Resource Management University of Johannesburg Abstract The Modes of Managing Morality (MMM) model provides a heuristic device to assist business ethics scholars and practitioners to make sense of the differences that exist in the ways in which different organisations manage their ethics. Although it is difficult to demonstrate a clear distinction between ethics advice and whistleblowing, these activities are often fused in organisations and the seeking of ethics advice may of necessity sometimes spill over to a need for whistleblowing. The extent and ways organisations are tolerant to and utilise ethics communication in each of these modes were illustrated in this paper. In particular, the varied prominence of whistleblowing and ethics advice facilities in each of the reactive (some whistleblowing), compliance (ethics advice supplementary to whistleblowing) and integrity (whistleblowing supplementary to ethics advice) modes were indicated. The seamless integration of ethics talk and ethics advice in the TAO-mode makes whistleblowing superfluous in this mode. The necessity for leaders and managers to acquire an ethics management competence that would, among others, allow them to actively engage in and encourage ethics talk, was emphasised. Keywords: Ethics, ethics talk, hotlines, help lines, help desk, whistleblowing, Modes of Managing Morality Model, compliance...
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...May 2012 IJMT Volume 2, Issue 5 ISSN: 2249-1058 __________________________________________________________ ETHICS IN SUPPLY CHAIN Vipul Chalotra* __________________________________________________________ ABSTRACT: Today, supply chain management is a well recognised area of academic debate. It has an international presence, with both practitioners and academics alike recognising that it’s an important area of management. An ethical supply chain is paramount to the success of modern business. Through fair and ethical interaction with suppliers, wholesalers, retailers, customers and the industry at large, aims to promote ethical supply chain. Ethics may be considered as standards or norms that distinguish between right or wrong and good or bad. This paper aims to highlight the conceptual framework of ethical supply chain with its effective role in present business besides its importance in supply chain management. It also portrays the benefits derived by adopting ethics in supply chain management. Key Words: Ethics, Supply chain. * Assistant Professor, Department of Commerce, University of Jammu, Udhampur Campus. A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage, India as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. International Journal of Marketing and Technology ...
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...Corporate Ethics: The Moral element of business : Corporate Ethics: The Moral element of business Defining Ethics : Defining Ethics Understanding of right and wrong Ability to distinguish between the right and the wrong. Integral part of life Running a business is a part of life Corporate Ethics : Corporate Ethics Based on principles of integrity and fairness Focuses on - Stakeholders, and employees. Quality of product and services Customer satisfaction. Community and environment Corporate Ethics are implemented to- : Corporate Ethics are implemented to- Define the framework of the acceptable behavior. Follow high standards of practice. Create benchmarks for self evaluation. Enhance sense of community. Create transparency in the business activities. Foster higher standards of business ethics. Comply with government laws and norms. Who is responsible for ethics in the company? : Who is responsible for ethics in the company? “Everyone” An ethical problem can’t be resolved unless it’s first recognized as a ‘dilemma’ : An ethical problem can’t be resolved unless it’s first recognized as a ‘dilemma’ Reward or punishment to ethical integrity and moral courage decide the act of an individual Corporate ethics: The global perspective : Corporate ethics: The global perspective Study by Columbia University 1990 Half of 1,000 business executives admitted being rewarded for taking action on the job that they considered unethical. One in three reported that refusing to take...
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...Professional Values and Ethics GEN/200 June 28, 2011 Professional Values and Ethics It is important to understand why professional values and ethics are vital to a successful career. To fully appreciate what professional values and ethics are, we must describe the meaning of each. Values pertaining to a professional environment are defined as “A professional’s obligation to comply with rules of one’s conduct, ethics, etiquette, professional values and attitudes.” (Ethics and Professional Responsibility, 2004). Ethics is concerned with “What is right and wrong, good and bad, and harmful and beneficial regarding decisions and actions in organizational transactions.” (Business Ethics, the Changing Environment, and Stakeholder Management, 2006). Maintaining positive ethics and values in a personal, economic, and social environment will promote a successful career. Personal values continuously change, are developed over time, and help with making appropriate decisions in a professional career. For example, an automobile salesperson is often expected to falsify costumer’s incomes to increase loan approvals to sell the customer a vehicle that is beyond his or her means. The type of salesperson who goes along with, this shows a lack of personal values and often makes one time sales to customers. It is the salesperson with values that will make repeat sales and garner the greatest number of referrals. “Fostering a customer-oriented selling approach amongst salespeople...
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...The function of leading is the process of motivating employees to perform at their best. Hershey’s is a company that truly values their employees as the company’s website clearly states. Hershey’s mission statement reads, “Bringing sweet moments of Hershey happiness to the world every day. To Hershey’s employees this means winning with an aligned and empowered organization…while having fun.” This is a reflection of the organizations culture and its dedication to company employees. Controlling is the process of monitoring development and applying modifications. Hershey’s must be aware of how internal factors can affect control. By reviewing annual reports Hershey’s can get a general idea of what products are selling. If sales are low, marketing may need to see about alterative marketing strategies. Hershey’s excels in the fact that they view employees as valuable resources. Hershey’s wants employees to feel empowered in their decision-making. Empowerment makes for a positive work environment. Since managers are to use the function of leading to stimulate employees, managers must lead in a positive manner. On Hershey’s website, the corporate philosophy states that Hershey’s “maintains a strong "people" orientation and demonstrates care for every employee.”(The Hershey Company) That is a grand portrayal of leadership for employees all over the globe. No matter what language is spoken every employee wants to feel valued and appreciated. The function of controlling allows managers...
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...Daytona State College The Value of Business Ethics To Professional Managers Submitted by: Susana Furtado Business Ethics Professor John Weiss March 26, 2012 The Value of Business Ethics to Professional Managers Ethical management practices have become a highlight of topics in today’s business world. Ethics are the set of moral principles or values that defines right and wrong for a person in management. An organization’s ethics, actions, culture, morals, and management style, all make a balance in which a company is successful or if it fails. What made Business Ethics important in corporations today was the lack of small face to face businesses, and the rise of huge multinational corporations. Managers and CEO’s of these corporations are who essentially implement the decisions and get paid for their skills. Business ethics concerns have escalated ever since business owners started to hire high paid professional workers. These high paid professionals are usually responsible for running these businesses. They put in a lot of time and effort for the benefits of the company, and get compensated according to their performance. However, complications start to arise whenever compensation is involved. Because of the difference in reimbursements managers sometimes choose to procrastinate and/or hide the company’s real performance for they have the control to provide negative or positive feedback. There have been many examples where stakeholder’s wealth...
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...Calhoun Community College Abstract Business leaders struggle to balance the desire for profit and maximum shareholder return with corporate ethics and social responsibility. Unfortunately, short-term financial bottom line has taken the place of maintaining strong moral character in today’s business practices. In the United States alone, about two-thirds of the top corporations have been guilty of some type of corporate malfeasance. In the face of both damaging and publicly embarrassing litigation, business leaders now recognize the need for sound, straightforward ethics management programs in their companies that makes ethical business practices a top priority at all times. Top executives must lead by example and actively and willingly encourage ethical behavior in their peers as well as employees. The need for stronger ethics in business has prompted business schools to critically examine their business curricula and place greater teaching emphasis on ethics and social responsibility to ensure future generations of new business graduates enter the workforce with the highest moral standards. Keywords: ethics, social responsibility, malfeasance, business schools, business curricula Managing Ethical Decision Making in the Workplace Introduction Ensuring that the necessary steps are taken to create and foster a high level of ethics in the business practices of the workplace is critically important regardless of the size of an organization. A commitment to a strong ethical...
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...Professional Values and Ethics GEN 200 Professional Values and Ethics What is Ethics? Ethics can be defined as a branch of Philosophy that questions about morality, concepts of good and evil, right or wrong and justice. Then what is Professional Values? Professional Values can be the guide or beliefs that influence a person in a work behavior. Personal values are also related to your professional value because this is the person’s core belief. Professional values may change but the core belief will stay the same like loyalty, determinations and etc. Professional values and ethics can play big part in career success and at every level in the organization (Gauss, 2000, p. 89; Curtin, 1996, p. 63). The professional values and ethics of an organization can impact ones career positively or negatively. Each company or profession has a set of “rules” that give guidelines to how a professional in that field should act. These “rules” are known as the Code of Ethics. Many similarities exist between different professions when it comes to values and ethics. A few examples of these different codes of ethics include the profession of education, architecture, business, and medicine. NPA stated in the Code of Ethics of Architects, “The Architect is engaged in a profession which carries with it civic responsibilities towards the public, whether such responsibilities are the natural outcome of good citizenship or of his professional pursuit or whether they partake of informative...
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...Professional Values and Ethics Integrity is defined as personal ethics and values of the individual involved in the decision-making process. This can create different paths to success, depending on the choices made toward each individual goal. Gandhi explains that looking into a person's thought process presents who he or she is in the present and future. He is the perfect example on ethics and values because of the way he set his goals and how he implemented to obtain his goals. Using peaceful and non-violent resistance to battle the British policies influenced other to follow his ideas, and this drove the British out of India. Later people were able to use this idea to help persuade the United States government to change the civil rights policy. Martin Luther King Junior used the same type of ideas that worked for Gandhi to help gain support to change certain laws during the 1960's (Prabhu, 2001). Ethics and values are greatly influenced by what goals and how individuals develop over time into a success. Values are what individuals cherish and work for to meet their goals in life. Values are also defined as relative worth, merit, and of most importance to that person. Values could also be described as moral principle and beliefs of a person. Ethics is derived from the Greek word ethikos, which means customs or character of a person. Ethics involves defending, developing, and recommending, the differences between right or wrong. Ethics can be addressed by asking...
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...Personal Values and Kudler Fine Foods The Williams Institute of Ethics Awareness Inventory assists individuals in determining one’s personal values and ethical style. The assessment identifies four primary values that one possesses with regard to ethics. These values are character, obligation, results, and equity. One who values character tends to base their ethical perspective on what it is good to be, rather than what it is good to do. One who values obligation tends to base their ethical perspective on an individual’s duty or obligation to do what is morally right. One who values results tends to base their ethical perspective on the results or consequences of their actions. Finally, one who values equity tends to base their perspective on ethics on a concern for the instability of knowledge, the uncertainty of human judgment, and the lack of individuals who can truly qualify as experts in the discernment of what is right and what is wrong. (THE WILLIAMS INSTITUTE FOR ETHICS AND MANAGEMENT , 2008). Upon completing the assessment I discovered my values to revolve heavily around character. In the following paper I will describe my values, how my values align with the values of Kudler Fine Foods, and how this would affect my performance if I were a manager at Kudler. Bases on my results of the Williams Institute Ethics Awareness Assessment my values revolve heavily around character. Regarding my ethical perspective “(I) believe that ethics should focus on ways to help...
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