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Exit Interviews

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Submitted By Abdirahussein
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UNIVERSITY OF NAIROBI
SCHOOL OF BUSINESS
MASTER OF BUSINESS ADMINISTRATION
CODE: DHR 501
COURSE: HUMAN RESOURCE MANAGEMENT

NAME: KASSIM ZANI
REG NO: D61/77508/2015
TASK: INDIVIDUAL ASSIGNMENT: EXIT INTERVIEWS

TABLE OF CONTENTS

1. INTRODUCTION………………………………………………………………PAGE 3 2. CORRECT TIMMING OF THE INTERVIEW……………………………..PAGE 4 3. WHEN & HOW TO USE THE INFORMATION……………………………PAGE 6 4. STEPS TO AN EFFECTIVE EXIT INTERVIEW…………………………..PAGE 7 5. CONCLUSION…………………………………………………………………PAGE 9 6. REFERENCES…………………………………………………………………PAGE 10

INTRODUCTION

Exit interviews are conducted with departing employees, just before they leave. Participation in exit interviews by the employee is voluntary but, the primary aim of the exit interview is to learn reasons for the person's departure, on the basis that the information will be a helpful driver for organizational improvement. Exit interviews are also an opportunity for the Organization to enable transfer of knowledge and experience from the departing employee to a successor or replacement, or even to brief a team on current projects and issues. Good exit interviews should also yield useful information about the University as an employer, to assess and improve all aspects of the working environment, culture, processes and systems, management and development, etc.

Exit interviews are a unique opportunity to survey and analyze the opinions of departing employees, who generally are more forthcoming, constructive and objective than staff still in post. From the departing employee perspective, an exit interview is a chance to give some constructive feedback.

Exit interviews are an extremely important and useful tool for managers. Proper exit interviews are an excellent opportunity to learn about both the strengths and weaknesses of the manager and the organization, to help understand how best to satisfy

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