...Factors Influencing the Job Satisfaction of Expatriates in Dubai SUBMITTED BY: - AABHAS RASTOGI (11 DCP 053) - ABHAY GAHLOT (11 DCP 054) - ABHISHEK GUPTA (11 DCP 055) - ADESHWAR RAJA (11 DCP 056) - ADITI ANIL KUMAR SANGANERIA (11 DCP 057) - AKSHAY PRASAD (11 DCP 058) - AKANKSHA GUPTA (11 DCP 059) ABSTRACT This paper aims at revealing the various factors influencing the job satisfaction of employees in the Middle East especially in Dubai. After identifying the various factors, the most important factors are ranked according to the importance as felt by the respondents. The study assumes significance as Dubai has been the economic and is growing to become the financial capital of the world. This paper applies the Factor Analysis technique on a sample of 75 respondents from different companies across varied industries from Dubai. The result shows 11 attributes being condensed to 4 comprehensive factors. The results show that people with different demography such as age and gender have different priorities on the factors and assign different weight ages to them. Results of this research present benchmarks that should be kept in mind by the employers in Dubai to ensure that job satisfaction is on the rise and the attrition rate is on the fall. Research limitations/Implications: Future studies could elaborate more on the demographic factors of the employees such as the Monthly Income, Nationality, Family background and many more...
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...The Marine Environmental Impacts of Artificial Island Construction Dubai, UAE By Bayyinah Salahuddin Date: _______________ Approved: _________________________ Dr. Michael Orbach, Advisor Masters project submitted in partial fulfillment of the requirements for the Master of Environmental Management degree in the Nicholas School of the Environment and Earth Sciences of Duke University 2006 ACKNOWLEDGEMENTS ﻷﺟﻞ أهﻠﻲ First, I thank Allah for making my research successful and rewarding. Next, I would like to thank my dear family for their generous, unwavering support and encouragement. Finally, I would like to thank the Student International Discussion Group and the Environmental Internship Fund at the Nicholas School of the Environment and Earth Sciences at Duke University for funding my research. -2- ABSTRACT In the United Arab Emirates, Dubai is building three colossal artificial islands— each in the shape of a palm tree—in the Arabian Gulf. This has prompted several other Gulf countries to construct artificial islands. To determine the impacts of the first of these Palm Islands, The Palm Jumeirah, I traveled to Dubai and interviewed governmental agencies, environmental groups, and the developer’s environmental scientists. I analyzed the island’s impacts on marine wildlife as well as the developer’s mitigation efforts and the developer’s compliance with the relevant environmental laws. The Palm Jumeirah has buried and asphyxiated wildlife, increased turbidity, and changed...
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...INNOVATION, CHANGE AND ENTREPRENEURS "Is going international something that only large and established firms should pursue after they have achieved success in its domestic market or should entrepreneurs think about international markets 'right of the bat?' which sorts of products are more amenable to going international by small and new firms?" Entrepreneurs should think about the international market as “right of the bat”. We are planning to expand our business in Dubai as real estate market is growing there presently. Entrepreneurs should think about the international market as “right of the bat”. But before going internationally one should consider these following factors: Factor 1: Get company-wide commitment. Every employee should be a vital member of your international team, from the executive suite to customer service through engineering, purchasing, production and shipping. You're all in it for the long haul. Factor 2: Define your business plan for accessing global markets. An international business plan is important in order to define your company's present status and internal goals and commitment, but it's also necessary if you plan to measure your results. Factor 3: Determine how much you can afford to invest in your international expansion efforts. Will it be based on ten percent of your domestic business profits or on a pay-as-you-can-afford process? Factor 4: Plan at least a two-year lead-time for world market penetration...
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...An Anatomy of the Crude Oil Pricing System Bassam Fattouh1 WPM 40 January 2011 1 Bassam Fattouh is the Director of the Oil and Middle East Programme at the Oxford Institute for Energy Studies; Research Fellow at St Antony‟s College, Oxford University; and Professor of Finance and Management at the School of Oriental and African Studies, University of London. I would like to express my gratitude to Argus for supplying me with much of the data that underlie this research. I would also like to thank Platts for providing me with the data for Figure 21 and CME Group for providing me with the data for Figure 13. The paper has benefited greatly from the helpful comments of Robert Mabro and Christopher Allsopp and many commentators who preferred to remain anonymous but whose comments provided a major source of information for this study. The paper also benefited from the comments received in seminars at the Department of Energy and Climate Change, UK, ENI, Milan and Oxford Institute for Energy Studies, Oxford. Finally, I would like to thank those individuals who have given their time for face-to-face and/or phone interviews and have been willing to share their views and expertise. Any remaining errors are my own. 1 The contents of this paper are the authors’ sole responsibility. They do not necessarily represent the views of the Oxford Institute for Energy Studies or any of its members. Copyright © 2011 Oxford Institute for Energy Studies (Registered Charity, No. 286084) ...
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...Internship Report MARKETING RELATIONSHIP IN SBR iCARE Clinics Submitted by: Siddharth Mohanty SMBA12071 Institute of Management Technology, Dubai 1 Acknowledgements The success of this Internship has many roots. One of the most important was an ongoing series of discussions with my mentor Lakshmi Krishnamurthi, Marketing Manager at iCARE Clinics, who devoted her time and effort to layout plans for me, guided me throughout the entire process and ensured that the work bore fruit. Mr. Kuldeep Mulla, Assistant Insurance Manager, who kept me updated with latest trends in the Dubai Healthcare Industry and provided details about target organizations. Dr. Atul Aundhekar, Chief Medical Director, who allowed me to shoulder responsibility and operate without any restrictions. I could not have done this work without the lots of help I received from the entire iCARE team. From Institute of Management Technology (IMT), Dubai, Dr. K.S. Sujit, who made it a point that daily reports were to be sent and analyzed. His timely feedbacks were useful during this period. Dr. K. Abdul Waheed, who kept me motivated throughout my Internship and lent me a patient ear. My sincere thanks to the Human Resource Managers of various organizations especially Mr. Arvind Katkar, Senior Manager HR and Admin, Bank of Baroda, who made the Health Camp at the zonal office look easy. I was helped by many batch mates at IMT, especially Gagandeep Singh and C.K. Bharti, who took out time from their Internships...
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...Food Control Section Public Health Department Dubai Municipality 2005 www.dm.gov.ae HACCP Guidelines & Requirements for Retail Premises2005 AM AlMarzouqi Issued on July 2005 foodcontrol@dm.gov.ae T: 04/ 2064220 - F: 04/ 2064264 - M: 8528511 - E: abdulrahmanmm@dm.gov.ae - www.dm.gov.ae Food Control Section Public Health Department Dubai Municipality HACCP Guidelines for Retail Premises 2005 2005 www.dm.gov.ae Content 1. Introduction 2. Objective 3. Scope 4. Use 5. References 6. Definitions 7. Pre-requisite Programs 7.1. Management Policy 7.2. Premises & Equipment 7.3. Maintenance & General Cleaning 7.4. Pest Control 7.5. Personal Requirements 7.6. Approved Food & Beverage Suppliers 7.7. Food Flow Requirements 7.8. Temperature Control 7.9. Product Recall 7.10. Sampling & Laboratory Analysis 7.11. Internal & External Events, Banquets or Mass Catering/Retail Operations 7.12. Internal & External Audits 7.13. Prerequisites Programs Review 8. HACCP Implementation for Retail Operators 8.1. Assemble HACCP Team 8.2. Process Description 8.3. Identify Intended Use 8.4. Process Flow 8.5. Construct Flow Diagram 8.6. On-site Verification of Flow Diagram 8.7. List all Hazards 8.8. Apply HACCP Decision Tree 8.9. Establish Critical Limits 8.10. Establish a Monitoring System 8.11. Establish Corrective Actions 8.12. Establish Verification Procedure 8.13. Establish Record Keeping & Documentation 9. Supporting Templates Templates for Retail Operators 10. Regulator Recommendation...
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...Arab Women (Non - National) in UAE Changes in the labor market across the world have triggered human migration across the globe. The migration is in search of opportunities and pressure from home countries. The fight for human equality and unfavorable economic conditions in home countries are some of the factors triggering the migration. Potential countries in terms of economic growth are final destinations for these immigrants. They feel a growing economy will boost earning, education and empowerment opportunities. Adina is an ambitious Arab woman born in UAE, by Yemen parents. She feels her stay in UAE if worth than her native Yemen. She is compelled to work hard by the growing economy in UAE; she has to keep up with the pace in order to fit in the economy. Adina is a young woman living with her family in Dubai. UAE economy is the strongest in western Asia, a fact that has raised the living standard especially in cities. To keep up with the growing economy, Adina merged her studies with a job in the aluminum industry in Abudhabi. It is a challenge for her to manage both the education and her job, considering she work during the weekdays and attend her lectures on weekends. She is also expected to meet demands and obligations by her family. She is determined to face these challenges in order to secure her future in UAE economy. Adina admires good life in UAE, and she works hard to maintain the status. Life has not been always good for Adina; UAE has presented her with various...
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...ruler of Dubai – beams down on his creation. His image is displayed on every other building, sandwiched between the more familiar corporate rictuses of Ronald McDonald and Colonel Sanders. This man has sold Dubai to the world as the city of One Thousand and One Arabian Lights, a Shangri-La in the Middle East insulated from the dust-storms blasting across the region. He dominates the Manhattan-manqué skyline, beaming out from row after row of glass pyramids and hotels smelted into the shape of piles of golden coins. And there he stands on the tallest building in the world – a skinny spike, jabbing farther into the sky than any other human construction in history. But something has flickered in Sheikh Mohammed's smile. The ubiquitous cranes have paused on the skyline, as if stuck in time. There are countless buildings half-finished, seemingly abandoned. In the swankiest new constructions – like the vast Atlantis hotel, a giant pink castle built in 1,000 days for $1.5bn on its own artificial island – where rainwater is leaking from the ceilings and the tiles are falling off the roof. This Neverland was built on the Never-Never – and now the cracks are beginning to show. Suddenly it looks less like Manhattan in the sun than Iceland in the desert. Once the manic burst of building has stopped and the whirlwind has slowed, the secrets of Dubai are slowly seeping out. This is a city built from nothing in just a few wild decades on credit and ecocide, suppression and slavery. Dubai is a...
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...Table of content Content | Pages | 1.0 Introduction | | 2.0 Content 2.1 Tangible 2.2 Service reliability 2.3 Responsiveness 2.4 Assurance 2.5 Empathy | | 3.0 Conclusion | | 4.0 Reference | | 1.0 Introduction There are many definition of the quality. One of the definitions of quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs of the customers or the buyers. In simpler words, one can say that a product or service has good quality when it complies with the requirements specified by the client. Different people have different perspective and way to evaluate about the quality of the product. Besides product quality there is also service quality Service quality also has different definition and also more difficult to define then product quality. It is because, services have more diverse quality attribute then product and customer involvement is also high. To define service quality, it all started from customers, as quality is all that it implies for consumer and their perception about the service quality provided. In fact, service quality is achieved if customer expectations are satisfied, or exceeded. Service quality is undoubtedly a significant element of service product design process, as it influences the volume of demand for a given service product...
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...MKT4031 Marketing Research Processes Module Tutor: Dr. Cody Paris Submission Title: Marketing Research Proposal on Cold-calling Submission Date: 1st Feb 2016 Name (s) MISIS Khizar Khattak M00557203 Michelle D’sa M00557364 Muhammad Asad M00__________ Moudpe M00_________ Sarah M00___________ Word Count: 2250 Table of Contents S NO | Contents | Page No | I | Executive Summary | 3 | II | Background | 4 | III | Market Research Question (MRP) & Market Decision Problem (MDP) | 6 | IV | Research Design | 8 | V | Questionnaire Design | 11 | VI | Data Analysis | 12 | VII | Timescale | 13 | VIII | Appendix 1: Questionnaire for Survey | 14 | VII | Bibliography | 17 | I. Executive Summary The purpose of this report is to conduct a market research of Mashreq Banks relating to cold-calling of existing customers. Banks introduced cold-calling as an effective and efficient means of communication. United Araba Emirates (UAE) has banned banks from cold-calling since 2011, yet the rise of calls is rapid. The main aim of the research is to know if customers are pleased with strangers calling them, if the bank is gaining more through cold-calling and its impact on customer satisfaction. The marketing research used is divided into: * Analyzing customer’s reaction to cold-calling, * Qualitative technique using focus groups with Mashreq Bank. * Quantitative questionnaire with Mashreq Bank and customers. The above mentioned clearly...
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...Q: Tell me something about yourself ? Sure My pleasure! I am a highly astute, energetic and team spirited professional with over 12 years of experience in diverse facets of food business operations. Starting from my most recent job. I was Senior Finance Analyst in Pepsi Foods Canada that is $2.5billion dollar business where I was personally responsible for providing strategic financial support to business leaders for both Frito and Quaker businesses. My strong technical skills and collaborative work approach supported the business to achieve $2million incremental profit in 2012 and that was highly appreciated by PepsiCo Controller. Before Pepsi Canada, I worked as Financial Analyst in CIBC that broaden my horizon and helped me gain confidence to adjust quickly in new business environment with difference dynamics. Before CIBC, I worked as Manager Financial Analyst with Pepsi International from 2010 to 2012 where I was responsible for providing business advice and financial counsel to the VP Sales and BU Controller. 11 staffs were reporting to me. I got two PepsiCo Annual excellence award for my outstanding contribution in growing business by 10%. The Pepsi market share touched 60% during that time. From 2007 to 2010, I worked as Risk Assessment Manager in PepsiCo International. It was a billion dollar business. I was responsible to support business owners in managing business risks and controls. I trained and influence different functional teams while leading the implementation...
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...Authority to Buy. 3) Pre- Approach: Find out all you can, about the Company & the Purchases, including : a) the Products Purchased in the past, b) Response, c) Liking & Disliking, d) interests of The Persons to be Contacted, etc; 4) The Approach: Now Prepare your Presentation by Selling Features Vs Benefits & also keep in mind the A.I.D.A - Techniques. A= Attract Attention, I = Create Interest & Maintain it, D = Arouse Desire & Offer to Fulfil it, A = Make the Customer to take ACTION ! & CLOSE the Sales.(The Most important Step!) 5) Follow-up: This is another Most important Step for the “Continued Residual income”. 1. Prospecting * The first step in the process involves prospecting. With this step in the process, sales representatives look for new customers that they can potentially sell their products to. This can be done by cold calling or by going out into the market and talking to people. This part of the process is a numbers game, and the sales...
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...D Economy Profile 2015 United Arab Emirates Doing Business 2015 2 United Arab Emirates © 2014 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, DC 20433 Telephone: 202-473-1000; Internet: www.worldbank.org All rights reserved. 1 2 3 4 17 16 15 14 This work is a product of the staff of The World Bank with external contributions. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Nothing herein shall constitute or be considered to be a limitation upon or waiver of the privileges and immunities of The World Bank, all of which are specifically reserved. This work is available under the Creative Commons Attribution 3.0 Unported license (CC BY 3.0) http://creativecommons.org/licenses/by/3.0/igo. Under the Creative Commons Attribution license, you are free to copy, distribute, transmit, and adapt this work, including for commercial purposes, under the following conditions: Attribution—Please cite the work as follows: World...
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...Introduction “Distance learning” is a field of education that focuses on teaching methods and technology with the aim of delivering teaching when the source of information and the learners are separated by time and distance, or both. The development of computers and the internet have made distance learning distribution easier and faster and have given rise to the “virtual university”, the entire educational offerings of which are conducted online. It is yet very important to understand: Why educational institutions might embrace distance learning? 1) Expanding access: distance education can assist in meeting the demand for education and training demand from the general populace and businesses, especially because it offers the possibility of a flexibility to accommodate the many time-constraints imposed by personal responsibilities and commitments. 2) Alleviate capacity constraints: being conducted off-site, the system reduces the demand on institutional infrastructure. 3) Making money from emerging markets: due to the increasing acceptance from the population of the value of lifelong learning, beyond the normal schooling age, the institutions can benefit financially from this by adopting distance education. 4) Catalyst for institutional transformation: the competitive modern marketplace demands rapid change and innovation, for which distance education programs can act as a catalyst. Research Problem: 1) Tough competition in the market of distance learning:...
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...INTEREST RATES STRATEGY 24 February 2011 Understanding OIS discounting The Dodd-Frank Act mandates central clearing for most swaps and the collateralization of uncleared swaps on dealer balance sheets. OIS discounting is the technically correct approach for pricing and valuing collateralized swaps, and it involves a thorough reconsideration of traditional pricing and valuation techniques. In this note we provide background and touch on some technical nuances involved. The traditional method of discounting using a Libor curve misstates the required collateral on a swap and its mark-to-market value. When collateral earns OIS, collateral and mark to market should be based on valuations that discount using a risk-free curve, such as the OIS curve. Investors need to rethink the relationship between forward rates and par rates. For the same par swap curve, if the curve is upward sloping and Libor-OIS spreads are positive, forward rates are lower under OIS discounting than they are under Libor discounting. The mark-to-market impact of a switch to OIS discounting from Libor discounting should materially affect only aged or off-market swaps, since the mark-to-market value of a par swap at initiation is zero under both discounting schemes. Possible market impact: − Impact on directional books: Given the rally in rates over the past few years, natural receivers of swaps should benefit and natural payers could lose in a switch to OIS discounting. This has implications...
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