...“The Forgotten Member” Case Study 1. Group development After carefully reviewing details given for the case, it seems that the group is stuck between storming and norming stages. Even though four members of the team accepted each other and started working together on the assignment, there is one person that has been, as per title of the case, forgotten member. Mike does not participate in the meetings and is not contributing as expected by the team. At the same time, team members are not concerned about his absence. Moreover, Mike’s hostile behavior causes further isolation. In the storming stage of team development, leader’s role is to help clarify membership expectations and find ways to accomplish team goals while also meeting personal needs potential (Schermerhorn, Osborn, Uhl-Bien, Hunt, 2012). Christine lacks experience and skills to lead the group through the team development stages. In result, the group has never come together to reach next stages of team development namely norming, performing, and adjourning. Each person works individually on the designated section, there is no communication and shared responsibility for the overall result. Knowledge of stages of team development would certainly help Christine to understand group dynamics and prepare solutions for different challenges right from the beginning. 2. Problem identification The main primary problem is lack of leadership skills, especially in a team formation process, and passiveness of a team...
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...The Forgotten Group Member Case Study Wanda Keeton keetonwanda@yahoo.com MGMT 591 Leadership and Organizational Behavior November 18, 2012 Dr. Thomas M. Bock Part I: Group Development Reflecting on the case and our text book I believe that the group is in the Storming stage which is the second phase of the group development. There are five phases in group development; the first one is Forming. This stage is when the group starts coming together and begins by introducing themselves. According to the case study Christine is the leader of the group and the other group members are Diane, Janet, Steve and Mike. The second phase is Storming. In this stage the group is coming together showing their own personalities and different opinions during brainstorming. Some of the group has pulled together and have done their portion of the assignment. The group is still not cohesive because of Mike. Mike has missed out on most of the meetings and has not done is fair share of the assignment. The third phase is Norming. In this phase the group should be relating to each other and should be working together on the assignment. Four of the members are getting along and working well together, Mike is feeling left out as he doesn’t attend most of the meetings and is not giving any input. The fourth phase is Performing. In this phase everyone is turning in their part of the assignment so that the leader can compile all the information. Everyone has done their portion even Mike although...
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...Case Study: The Forgotten Group Member MGMT 591 – Leadership and Organizational Behavior Christopher Declerk 1/27/2013 Group Development 5 Stages of Group Development 1. Forming Stage: In the Forming stage, personal relations are characterized by dependence. Group members rely on safe, patterned behavior and look to the trainer for guidance and direction. Individual learners have a desire for acceptance by the group and a need to know that the group is safe. They set about gathering impressions and data about the similarities and differences among people in the group, and forming preferences. 2. Storming Stage: This stage is characterized by competition and conflict in personal relations. As the group members attempt to work together on the task, conflict inevitably results - healthy debate or slight disagreement. Individuals may need to adapt their feelings, ideas, attitudes, and beliefs to suit the group. 3. Norming Stage: In the norming stage, interpersonal relations are characterized by cohesion. Learners are engaged in active acknowledgment of others' contributions, community building and maintenance, and solving of group issues. Individuals will be willing to change their preconceived ideas or opinions on the basis of facts presented by others, and they actively ask questions of one another. 4. Performing Stage: The performing stage is not always reached by all groups, however if learners are able to get through this stage their capacity...
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...Case Study - The Forgotten Group Member Helen M. Gales GM591 - Leadership and Organizational Behavior Keller Graduate School of Management Professor Leo Shelton July 23, 2012 Case Study - The Forgotten Group Member Part 1: Group Development In looking over the details given for the case, the group appears to still be in the Storming stage. While some of the team has come together and are providing their assigned portions of the class project, they still are not a cohesive, and functioning team; due to one of their team members being preoccupied with outside demands and not really coming together with the rest of the team. By having a better understanding of the stages of group development, Christine would have had a better idea of how to lead the group through the different stages and help them to move forward towards a successful completion of the assignment. The text indicates that for a team to be successful it needs to go through all of the stages, forming, storming, norming, performing and adjourning; making progress as each stage is completed. Part II: Problem Identification From the little amount of information that the case gives concerning the initial meetings of the group, the primary problem is that Mike is seen as the "clown" and not taken seriously when suggestions are made. From what the text indicates about the different stages, this indicates a "clique" was formed between the other team members, and a general lack of concern was given to Mike and...
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...Chapter 7 Case Study 1. The first stage of the group development phase is forming. This phase is where the group begins to gather and start introductions. Discussing the case Study, The Organizational Behavior Group Christine leads, along with Diane, Janet, Steve and Mike. The First group meeting in the case study involved Christine and her group getting acquitted with one another, which signals the forming phase. The second phase is Storming. This is known to be one of the hardest phases in group development due to conflicting personalities and different opinions in the brainstorming process. This would refer to the case study in the situation when Christine planned a team meeting 5 weeks into the semester. The conflict was that Mike would not attend most meetings. This resulted in him not participating with the team, which was the opposite interest of the entire team. Norming is the phase that comes after storming. During this phase, this is when the whole team learns to relate and starts building relationships with each other as friends, rather than acquaintances while attempting to reach the same goal. This started to happen around week 5 in the semester, when the whole team was already feeling comfortable with each other, having the ability to joke with each other. This made Mike feel left out since he missed meetings. After norming is the fourth phase, performing. This is where the united plan of a group is being accomplished. This phase is shown in the case study when...
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...Our case study this week looked at the issues Christine Spencer faced as the Team Coordinator of her course project group in her Organizational Behavior class. While Christine was satisfied with most of the team's progress and interactions, there was one team member whose work was lacking. This team member, Mike, did not seem to click with the group and had not completed his portion of the assignment. In order to offer a possible solution, it is important to look back at what went wrong with the group dynamic. Group Development There are five stages of team development. The first stage, the Forming Stage, is when the group first meets and gets to know each other. The second stage, the Storming Stage, is noted in our textbook as "one of high emotionality and tension among team members." (Schermerhorm, 2011, p. 156) During this stage, team members work to define their roles in the project and the tasks that will need to be completed in order to be successful. The third stage, the Norming Stage, is a period in which the group continues to work together and strengthens their relationship as a team. Next is the Performing Stage, where the team becomes a cohesive, mature unit. At this point, the team is able to work smoothly to progress towards their goals. Any disagreements are easily solved within the unit, and team members are able to move on and continue with work. The final stage is the Adjourning Stage, when work is completed. The team disbands after celebrating...
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...Behavior Through utilizing the information from the case study of “The Forgotten Group Member,” and the explanation of the stages of team development in the course textbook, Organizational Behavior, (2010, p. 166) of forming, storming, norming, performing and adjourning, the majority of the group members are in the norming stage, but never resolved issues that started in the storming stage. Therefore, collectively, they are still in the storming stage. The group is in a state of conflict because Mike is non-committal with meeting, does not hand in quality work, and is acting jealous of the relationships the team has formed while in his absence. Mike’s role in the group was not clearly defined. Christine is the team coordinator, Steve is assigned to creating an agenda each meeting, Diane is resourceful, and Janet is reliable in doing more than what is expected for the group. All of these roles have been informally defined, and Mike’s role and expectations were not defined well enough for him to see his value to the group. In the forming stage of team development, team members are concerned more with seeing where they fit in, and what their role is on the team. Since the rest of the group has been meeting, they have formed a relationship and a clique without Mike. When other group members see they are not being included, this can create emotion and conflict, which is characteristic of the storming stage. Later in the case, we learn that Christine feels that she needs his input...
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...CASE STUDY 7: THE FORGOTTEN GROUP MEMBER GM591 LEADERSHIP AND ORGANIZATIONAL BEHAVIOR Group Development At this point, Christine’s group is considered to be stuck at the storming stage. This is the stage where high tension and emotionality amongst the group members have occurred. (Schermerhorn, et al., 2010) Mike is causing a lot of the tension because he can’t commit to the group meetings; and therefore, it is hard for them to stay motivated and complete their assignment. (Ramsoomair, Franklin 2010) Each group was assigned a specific task and a different section to complete, but Mike is putting a strain on the group by continuing to miss the group meetings and not contributing like he should. (Ramsoomair, Franklin 2010) Christine needed to know the series of life cycle stages that a team passes through because it would have prepared her for the different challenges. Knowing the stages would have helped her to handle the situations differently and also helped the team to remain effective. (Schermerhorn, et al., 2010) Going through the forming stage would have pinpointed who were the hard workers and who were the slackers as they became more acquainted. As she noticed Mike’s behavior in the beginning, she could have found it unacceptable and corrected it. It was expected for everyone to be at the group meetings, but Mike started being absent and became the obstacle standing in the way of the group’s goals which began the storming stage. (Schermerhorn, et al., 2010)...
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...The Forgotten Member Part 1: Group Development Forming Stage: Members in this stage will ask a number of questions as they are still in the process of getting to know one another better. The questions asked can vary. Group members may raise the following questions: "What can I contribute to the group?" "What can the group offer me?" In this stage members are more concerned with getting to know one another a little bit better and learn behavior that's acceptable. Storming Stage - In this stage members tend to be highly emotional and there tends to be a lot of tension in the air. Coalitions and cliques typically form during this stage as members compete to achieve status quo and impose their preferences on one another. This tends to be the most difficult stage to accomplish. Norming Stage - During this stage members are unified. There's now a new sense of harmony following the storming stage and members strive to maintain that harmony. Performing Stage - At this stage we are totally integrated! We now have a well-organized team that functions maturely. We are motivated by team goals and objectives and stable. Additionally, we are satisfied without jobs. At this point we are a High Performance Organization! Adjourning State - Once we have reached the performing stage we are ready to adjourn. At the ‘Adjournment Stage’ the members are able to disband if necessarily, convene quickly, and perform their duties on a tight schedule. Based on the information provided...
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...1. the forgotten group member case study www.scribd.com/doc/.../the-forgotten-group-member-case-study You +1'd this publicly. Undo Sep 19, 2011 – ► 2. Online Cases - Wiley www.wiley.com/college/man/schermerhorn332879/.../frame00.htmCached You +1'd this publicly. Undo 10+ items – Online Cases are updated versions of the textbook case studies ... * • Sun Microsystems – Ch. 2 High Performance Organizations – Human resource ... * • Harley Davidson – Ch. 3 Global Dimensions – Leading; corporate culture ... * • Steinway Piano – Ch. 9 The Nature of Groups – Job design; quality; innovation ... 3. Case 9 The Forgotten Group Member Essay, Case 9 The ... - Essays essaysbank.com/search/Case+9...Forgotten+Group+Member/9Cached You +1'd this publicly. Undo 250.000 FREE Case 9 The Forgotten Group Member Papers & Case 9 The Forgotten Group Member Essays at ... Case Study Of Carnival Corporation, 6 / 1450 ... 4. Case 9 The Forgotten Group Member Essay, Case 9 The Forgotten ... essaysbank.com/search/Case+9++The+Forgotten+Group+MemberCached You +1'd this publicly. Undo 200+ items – 250.000 FREE Case 9 The Forgotten Group Member Papers & Case ... * • Case 9 ? The Forgotten Group Member – 2 / 526 * • A leader or member of the group – 1 / 223 * • Journal Entry Of A Subordinate Group Member – 3 / 796 Show more results from essaysbank.com 5. Free Reports on You Have Forgotten Yourself And That | 91 through ... www.essaydepot...
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...“The Forgotten Group Member” A case study In leadership and organizational behavior we define a group as a team of people brought together to use their complementary skills to achieve a common purpose for which they are collectively accountable. The “Forgotten Group Member” is a case study of a group of students who were assigned a project by their professor. One student Christine was appointed the group’s leader. The group had a dynamic spectrum of personalities and skills. A basic understanding of the group development stages could have helped Christine to become a more effective leader. The first stage in group development is the forming stage. This is the initial entry of members into the group; individual behavior is driven by a desire to be accepted by the other group members. In the storming stage different ideas compete for consideration. The group members are clarified and start to agree on completing team goals. The team addresses issues such as what problems they are to resolve and how they will function independently and as a group. They will also agree upon what type of leadership model will best meet the needs of the different personalities in the group. During the norming stage the group members form working relationships and start working together to accomplish the group goals. The group will have one overall goal and will make a mutual plan for the group. In the performing stage the groups relationships mature and tasks are being completed. Group members...
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...Case Study wk 3” The Forgotten Group Member” Well after reading “The Forgotten Group Member” I think this has some very good examples for group development and the stages that go with it. I would say it would start with forming storming norming, and performing then adjourning. The forming concept begins as a group is brought together thru some formal selection and initially they talk and get to know one another. They select a leader who gives some direction and have tasks that are assigned for collecting data .There maybe some differences that have to be sorted out and perhaps some sub grouping, but by keeping a set of rules and keeping it simple as to avoid any problems and controversy .Even if there is conflict if it is simple can be resolved efficiently. The key here is to assign tasks and get them done efficiently as possible to avoid any issues and conflicts this can be accomplished if everyone becomes well orientated and works together defining tasks ,how to get it done and grow as a team to accomplish that goal. In Storming this is where the group begins to get ideas for the task defining and organizing getting into a group process. Coming up with ideas .Within the group ideas are tossed back and forth and sometimes so is conflict this is where organizing and setting some ground rules to put the effort into motion has to be set. In the Norming stage the interpersonalizations of a group are characterized by cohesion. In this process members contribute ideas and try...
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...Revised Case Study Analyst Paper James Demencius COMM/215 June 23rd, 2014 Mrs. Oleah Morris Leave No Man Behind Even though The United States should not make deals with Terrorists, All Service Members from Wars and Conflicts deserve to and should be brought back to the United States. Services Members should never be left and forgotten in foreign countries; because they preserve our freedom so we should do whatever is possible in preserve theirs when they are captured. All Service Members captured or detained during times of War and Conflicts should be repatriated back to the United States as soon as the War or Conflict has been completed or when an exchange can be completed by both Governments. During past wars the United States has participated in Prisoner exchanges. Thirty Americans were among the 100 prisoners exchange between North Korea and the United Nations in 1953 (BBC Home, 2005). In 1973 the United States and Vietnam conducted a prisoner exchange of 142 men. (Sterba, 1973). If these practices were used in the past then why are they not acceptable in today’s society? There are a lot of things that we can say that we do not agree with what our President has done and not done, but this is one thing that he did correctly; freeing our Prisoner of War from rebel forces. I agree Congress was not aware of what was going to happen and they did not have a say so in the exchange but this has happen before with other Presidents as well. Whether or not if there was...
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...The Forgotten Group Member Melissa T Grice Keller Graduate School of Business Management Leadership & Organizational Behavior GM 591 Professor Carr July 23, 2011 The Forgotten Group Member According to our text, “A team is a group of people brought together to use their complementary skills to achieve a common purpose for which they are collectively accountable” (Schermerhorn, 2010). The case study involving, The Forgotten Group Member demonstrates an excellent example of how teams fail and fall apart related to a breakdown or lack of effective communication between all parties involved. Thus, it is important to acknowledge that a leader has responsibility to lead the team, but the members also must be involved in order to complete the project effectively and in a timely manner. Part I. Group Development After review of the case and data from the textbook, the group begins the storming stage. “The storming stage of team development is a period of high emotionality and tension among the group members. During this stage, hostility and infighting may occur, and the team typically experiences many changes” (Schermerhorn, 2010). Noticeably, hostility and fighting came from Mike and his perceptions about how the group was excluding him from meetings, which wasn’t an accurate perception. One could determine that if Mike would participate in the workload he could become a viable player in the team. Mike hasn’t performed to the degree as other group members have because...
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...“The Forgotten Team Member” Case Study Looking into this case study, “The Forgotten Team Member” I noticed some things that could effect a team positively and negatively. Also, I notice some things that separates a good leader from a great or effective leader. Throughout this paper I will touch basis on the stages of group development, identify the primary and secondary problems within Christine’s group, and I will give two possible solutions to the primary problem. There are a couple of things I would have done differently had I been in Christine’s position. There are four different stages of team development. The forming stage is the stage at the beginning of coming together as a group. This stage is centered around getting to know each other. Next, the storming stage is the stage where group members experience tension amongst each other. Group members may display forms of hostility and fighting within the group may occur. The norming stage is when members start to come together. During this stage the group is working together to maintain a positive balance. The performing stage shows the progression of the team. It’s the time when the maturity, organization, and well-functioning team begins to reveal itself. They are able to agree to disagree and handle complex task. The structure of the team is stable and the team goals have motivated the members. Lastly, the adjourning stage is the stage whaen all the work is done, the task is over, and its time for the members to part...
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