...The United States Military has often been described as a highly-complex and interwoven series of commands, both issued and carried out. Machines as complex as our organization, the US Navy, have a lot of moving parts. If any of these gears fails to perform as they have been designated and entrusted to, the machine begins to break down. Punctuality and accountability are two major ways the Navy in general and the Crommelin in particular, keep those parts moving smoothly and effectively. Without either, the entire system would quickly fall apart, leading to any number of complications that would hinder the unit¶s ability to meet its goals quickly, effectively and efficiently. With this essay, I will explain the importance of timeliness and responsibility as it relates to the military, as well as describe the problems that would come from ignoring it. Sailors of every rank and specialty have many responsibilities, and many others depend on their actions being carried out successfully. If a sailor does not follow extremely important, life-or-death orders, this will result in extremely unfortunate, life-or-death consequences. However, failure to obey small, seemingly simple directions, such as keeping an appointment, can also turn into an unpredictable mess. Military readiness and the 21st century Navy can be defined by its own organizational ability to project firepower and defend and preserve life. Punctuality and accountability directly contribute to this mission by ensuring...
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...Fast Ethernet switch iii. Strong security iv. High capacity VPN capabilities v. Optional cloud-based web security service vi. Support for Small Business QuickVPN software b. Linksys WRT54GS Wireless i. G Broadband Router with SpeedBooster IEEE 802.3/3u, IEEE 802.11b/g ii. VPN Pass Through iii. Stateful Packet Inspection (SPI) Firewall, Internet Policy Wi-Fi Protected Access 2 (WPA2), WEP, Wireless MAC Filtering Task 2: Procedure 1. By 2010 the number of different known viruses numbered over 4 million. Many companies produce anti-virus programs to help protect your computer against these threats. Some of the companies are Panda, Norton, McAfee, AVG, and Kaspersky. Which of these companies provide free versions of their software? Which ones provide trial versions? a. Free versions i. AVG b. Trial versions i. Panda ii. Norton iii. McAfee iv. AVG v. Kaspersky 2. Viruses and other malicious code infect a computer in one of several different ways, such as through downloads. Trojan horse programs, malicious email attachments, and drive-by-downloads. What does each of these terms mean and how do these types of infections take place? a. A Trojan horse, or Trojan, in computing is a generally non-self-replicating type of malware program containing malicious code that,...
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...at the palm of their hands. The high usage of social media sites is creating a new medium for companies to communicate with consumers on a personal level they were not able to years ago. With the usage of smartphones sky rocketing consumers are now able give their “two cents” about products or services the second they experience them. This is an essential element for companies and consumers because social media allows them to view reactions about new products, whether they are negative or positive. Where would you like to eat tonight? Be daring and try the new bistro that just opened down the street or play it safe and go to Applebee’s? This could be one of the most daunting decisions someone may have to make throughout their day. When it comes to where one would like to spend their hard earned dollar on a meal 45% of consumers turn to leading social media sites like Yelp for recommendations (Pann). 57% of consumers rely on the reviews from these sites on restaurants to determine where they will dine that night (Pann). But how reliable are these reviews that consumers are putting such high importance when it comes to their dining experiences? When it comes to the reviews on websites such as Yelp, a recent study by Gartner a tech research company has determined by 2014 that 10% to 15% of reviews found on these sites are falsified (Pann). These falsified reviews are hurting the reputation of social media review sites because if consumers are not able to trust the information...
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...Erik Peterson, general manager of Green Mountain Cellular Company (GMCT), a Cellular Communication Services, Inc. (CelluComm) subsidiary located in New Hampshire and Vermont, currently has 2 weeks to prepare for a meeting with Chip Knight, the recently appointed director of pre-operating systems for CelluComm. Peterson has faced numerous issues that prior management seems to ignore or consider inaccurate, and thus, Peterson feels that it is of upmost importance to accurately explain current issues to a new voice of reason. The first issue facing Peterson is that GMCT is a relatively new division in the CulluComm family, meaning that Peterson will be challenged by occurrences that previously haven’t been documented. Initially, Peterson was under the impression that he would be reporting to Ric Jenkins, CelluComm’s president and founder. However, Peterson soon found out that he would actually be reporting to Jeff Hardy, director of budgets and planning. To Peterson’s dismay, Hardy has little prior experience and is unable to offer advice and support to a new manager who could use minor guidance in regard to these two areas of company growth. Cell tower construction is also several weeks behind schedule, which means that the turn on rate for new customers is not what it should be and thus, cell service is disrupted. Efforts to get the subcontractor to increase construction completion times failed and aggravated customers have begun to complain of poor cell phone coverage, as expected...
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...Overview of Eric Peterson Case * Eric Peterson is the GM of Green Mountain Cellular Telephone (GMCT) which is owned and operated by CelluComm and is one of twelve cell sites. * GMCT is a soon-to-be operating system that will operate 16 cell sites at the time of opening and eight months later will operate 21 cell sites and will serve 400,000 people. * GMCT is one month behind schedule because of numerous problems. The original turn on date is February 1st and has been set back to April 1st. * Peterson is scheduled to meet with Knight in two weeks to discuss the different problems that have led to the delay. * Peterson expected to be reporting directly to Jenkins, however Peterson never ends up responding directly to Jenkins and is to report to Jeff Hardy. Background * GMCT had originally planned to begin service to subscribers on February 1, and are already a month behind schedule. * Management support is nearly invisible. A new general manager (Eric Peterson), has no previous experience and therefore should have adequate support from his superiors. * Lack of communication with superiors and headquarters since taking action. Issues Facing Eric Peterson * Eric Petersen's authority and power. * Unclear decision making makes it difficult for Peterson to make the necessary decisions to help GMCT successful. * Unclear about his position of responsibility and authority. ...
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...image and reputation. Service industry businesses, particularly those that rely on positive word-of-mouth, are exposed to the negative influence of fake reviews and false ratings. This paper explores the ways that online reviews are manipulated, highlighting the effects of the social and anonymous nature of the Internet and online review sites. Additionally, this paper examines several methods that can be employed to mitigate the long-term impact of false or manipulated reviews, including a brief review of US law, and the monitoring of review sites to ensure that identifiably false reviews are removed. Keywords: online ratings, service industry, review manipulation Online Image and Reputation: Mitigating Negative Impact of False Reviews on Service Industry Businesses Chapter 1: Introduction Background Businesses, especially service industry businesses like hotels, restaurants, and rental agencies, rely on several methods of reaching out to potential customers and expanding their market base. One avenue that helps persuade a potential customer to use their services over a competitor is through the use of online review and ratings sites like Yelp, Insider pages, and City Search (Malbon, 2013). Online ratings for service industry businesses differ in several important ways from online reviews applied to retail websites like Amazon, Wal-Mart,...
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...Erik Peterson Starting a new position does not always go as planned. For Erik Peterson, a newly appointed GM, he faced problems in concerns to the turn on date for Green Mountain Cellular Telephone Company (GMCT). Problems delaying the date began right away. Erik planned on reporting to the tough and impressive president of CelluComm the fast growing cellular company, Ric Jenkins, however he was reporting to Jeff Hardy, Director of Budgets and Plans of CelluComm. Another problem Erik faced was the frequently used subcontractor company that was constructing the cell towers was behind schedule and facing complaints from citizens related to cutting private property. To make matters even more complicated, Curt Andrews the Chief Engineer at GMCT was a poor planner and failed to prepare the five activities necessary for the turn on date. To help pick up the pace, Erik hired three more young professionals who unfortunately did not have a lot of experience in the industry but did have impressive credentials. When Curt and another employee found out about the new employee's salaries, their protests led to the new employee taking a pay cut. Another obstacle was that the equipment selection was delayed because headquarters delayed decisions and made changes to the specified equipment resulting in constant changes in patterns for GMCT. Altogether, Peterson faced problems with communication, employees, money, subcontractors, citizens, zoning, and time constraints. Luckily...
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...to utilize a telephone and data service. To receive or transmit data over the fixed line a modem is needed. The modem takes the digital information and turns it into tones that have been selected for the transmission over telephone network. The modem at the other end is responsible for turning the tones back into digital data. Data rates were limited until digital subscriber line (DSL) was introduced. DSL used the existing analog phone line so there was no need for new equipment other than modems that convert digital data into high-frequency tones along with a filter at the users end to keep DSL transmission from being heard on the telephone.” The pros to having a fixed line network is that it is a lot cheaper. Most providers even offer free broadband service when you are paying for other services. You also have a higher download allowance which makes it a lot easier to download large files such as movies and videos. Also allowing you to stream things from the internet and send things to family and friends much faster. Basically having a fixed line allows you to use to full potential of the internet. Fixed line networks allow for faster processing speeds and a consistent connection. You will experience less dropped calls and internet failures with a fixed line network. This is a result of you always 1 being in and a part of your networks range and not having to worry about going in and out of network range. The cons to having a fixed line network is that you are fixed to...
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...intrusion detection • Initiates up to 12 VPN tunnels simultaneously • NAT routing and VPN pass-through for extra security • IPV4/IPV6 support • Application layer gateway support (SIP and FTP) • Smart Wizard® connects to your ISP quickly and easily • Windows®, UNIX®, Macintosh® and Linux compatible • Integrated 8-port 10/100/1000 Gigabit Ethernet switch • 5 SSL VPN connections • 64 VLAN support Norton by Symantec Internet Security for Mac Key Technologies: • Online identity protection • Antivirus • Antispyware • Browser protection • Antiphishing technology • Smart firewall • Vulnerability protection • Daily protection updates • Email and Instant Message monitoring • Location awareness • Confidential file guard • Free support 24x7 A firewall device is a protective system that provides a layer of protection between your computer network and the Internet. When used correctly a firewall prevents unauthorized use and access to your network. The firewall carefully analyzes data entering and exiting the network based on your configuration. It ignores information that comes from unsecured, unknown or suspicious locations. A firewall plays an important role on any network as it provides a protective barrier against most forms of attack coming from the outside world. Software firewalls are programs installed on your computer in which you can customize allowing you some control over certain functions and protection features. A software firewall will protect...
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...States. Deming created 14 Principles for Management that summarised his business philosophy. The principles became a basis for transformation of industry. The 14 principles apply anywhere, from small organisations to large ones, to the service industry as well as to manufacturing. They apply to any division within a company. 2. Adopt the New Philosophy Management should actually adopt the ‘quality philosophy’, rather than merely expect the workforce to do so. When the new clinical trial project is thoroughly planned and the quality matters are carefully embedded into it by the study management, while creating the atmosphere of striving for the best performance, it will penetrate into the study team at all levels, both in-house and at sites. When the management looks forward, not at the competitors, but at the customers, that will be the moment of major change. 3. Cease Dependence on Inspection Quality does not come from inspection; mass...
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...sure that I didn’t include too much information that caused difficulty viewing and navigating the site. I came to the conclusion that I could provide the needed information with seven pages including the home page. My sitemap example is attached separately under the title “Task #3 Sitemap” in PowerPoint format. Design Mock-Up My mock up pages needed to match with the sitemap I created in the previous step. In order to accomplish this I needed to create seven pages or menus on the website. I also needed to make sure that the headers, footers and menu bar were the same on each page to provide consistency on the site. The only thing that was to change on each page was the content. I used wix.com as the template for this process. The images of the page examples are included separately under the titles home page, about us, customer service and products page. Web Development and Maintenance Costs Providing a website is a very important step in expansion of a business. However, having a website does not mean that your company will be setting itself up for expansion and growth. Making sure the site is relevant to your business and appealing to the visitors is another component of a successful online business. Spending time and money at its creation will provide great return on your investment. Do your homework and see what characteristics other successful sites out there have and provide to their customers. Putting in effort, time and a little money here is...
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...for the network footprints. Moreover, it can save revenue, improve employees’ efficiency and certainly save jobs which have been outsourced in last one decade. These reports can be run on central database in four different levels. 1: break fix activities 2: performance optimization activities. 3: executive level daily dashboard report 4: customer related logs, billing , call details etc Break fix activites for technicians: 1: Running alarm log commands in every geographical area after every 5 minutes to collect outage reports and push the logs into a database with outage severity level and issue ID. These reports can be collected on Vendor servers (mostly UNIX servers provided by Lucent to support their equipments called cell sites). Complete Cell/Server outage or backhaul T1 outages as highest priority One or two components less service affecting as Moderate priority Power level difference with least priority. Assign the issue id to available...
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...there lies a paradox. How can people have free will if every action has been predetermined? Philosophers have debated whether the existence of free will is directly challenged by the existence of determinism, and in turn have created four possible outcomes. (Timpe, K, 2004) The first is hard determinism. This believes that complete determinism is true, that all actions are pre-conceived and reliant on the past in order to occur, thus rendering free will to be impossible. Following this, there is a compatibilist view. This view believes that although determinism is true, there is still the possibility for free will to occur (Smith, Q & Oaklander, L, 1995). Thirdly, there is hard incompatibilism. This encompasses the belief that determinism is completely false, and that free will is also not possible. Finally, there is libertarianism, another incompatibilist belief. In this, it is believed that determinism is ultimately false, and because of this, free will can occur (Smith, Q & Oaklander, L, 1995). Going back to the determinist viewpoint: how is free will directly challenged by such a belief? Ultimately, free will does not exist within such a theory. Within determinism, all things are pre-determined (Honderich. T 2015). The past has direct impact on the way things will occur in the future, and because of this, there are no choices, only actions that were always going to happen in one particular way. This inherently proves that free will cannot exist cohesively with this...
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...Rodger Covino 21NOV13 COM/150 Week 7 – Introduction and Conclusion Today, the world is more dependent on technology than ever before. More than 90% of Americans own a computerized device (Gahran, 2011). People received text messages and emails on their cell phones, go online to order food, cars are able to park themselves, and while driving, the lights are controlled by centralized computer system (Greenman, 1998). The truth of the matter is, that people have become so dependent on technology that they are not prepared for any type of service interuptions. With non-disaster related blackouts up 124% since the early 90’s (Patterson, 2010) and the increase in disruptive weather patterns, people should start taking steps to sever their dependency on technology, or at the very least have a solid plan in place for when things go black. We should also pay more attention to the information that we make available online. The most damaging information is the information that we make readily available with little regard for who might be viewing it. People are entirely too dependent on technology related services for communication, commerce, and social media. Our over reliance on technology is causing the social life of many individuals to become distorted. Before the boom of technological growth, people socialized and interacted, but today many people prefer connecting with their friends and family through social media, as opposed to face to face communication. The relationships...
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...business’ best interest to practice backup quite often. That will ensure the most up to date information being stored and saved. With natural disasters occurring every day, a business must always prepare for the worst. That is why having a disaster recovery plan is critical to ensure the business isn’t halted for hours, days or weeks. A disaster recovery plan is a plan to basically be able to get back to work after a disaster. This includes recovering information, recovering the system, and having a new location already set for you to get the ball rolling again. Most organizations have either a hot cite, warm site, or cold site. A hot site, which is a separate facility with fully loaded equipment standing by, is probably the best option to have. A warm site has the computer equipment, but needs to be installed and properly configured. A cold site has none of the above, but is simply a...
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