...1. Why do you think this is an important story to tell company executives and managers? What is the main point of the story? Stories like this one highlight the need for a knowledge management and on-going training – especially in the case of someone leaving a position. The story revealed a serious gap in communication and the fact that many organizations do not take advantage of their human capital, instead assuming that all the tasks and responsibilities that a person has is reflected in their job description, when in reality, employees frequently take on more duties and their jobs are much broader in scope than what it says on a piece of paper. If managers ensure that knowledge is transferred and best practices are documented and reviewed, then mistakes like these are less likely to happen. Knowledge management is far more important than most people realize. 2. What kind of knowledge is most relevant to understanding the incidents in the case? What does the case tell us about the role of knowledge in organizations? The employee at head office had incorporated messaging the pertinent parties about the chemicals into his job. It wasn’t written into his job description, it was simply something that he had learned to do. Knowing the reasoning behind the task, and even that it was a task, would be considered tacit knowledge. Tacit knowledge can be picked up on the job through informal learning, which seems to be the case with the examples. These incidents...
Words: 687 - Pages: 3
...Questions & Answers 1. Why do you think this is an important story to tell company executives and managers? What is the main point of the story? The reason why this is an important storty to tell management and executives is that it shows the need for knowledge to transferred in whatever means necessary in order to keep the proper and established business flows going. It shows how something as small and simple as a few emails at a key time in the year could save the complany millions of dollars in lost revenue and customer dissatifaction. It also shows a need for Knowledge and Best Practices to be documented, observed and re-issued at key phases of the process to deliver a quality product. 2. What kind of knowledge is most relevant to understanding the incidents in the case? What does the case tell us about the role of knowledge in organizations? This case is a example of Tacit knowledge learned from experience not being transferred during the attrition of an employee. This kind of knowledge that was not transferred durring a employees retirement cost the company millions in lost revenue and bad customer relations. If GM would have had some type of Knowledge Management System, this knowledge would not have had to come the hard way, it could have been gathered in a variety of different ways such as an exit interview, job sharing/rotation and job shadowing. 3. Organization mishaps like those reported in this case appear to be common occurrences. A traditional organization...
Words: 540 - Pages: 3
...musical styles, from psychedelic LA country to first-wave British punk, twisting them into new but familiar shapes. Beck’s role as producer seems split between tightening up the performances and curating the palette of stylistic overlays drawn from the Rock History vault. On “Long Hard Book,” reverb-soaked slide guitar evoke desert midnight, while the chorus’s pedal steel pairs with Joanna Bolme’s spot-on Emmy Lou Harris impression to create an afterimage of some long-lost Grievous Angel outtake, until a fuzzed-out guitar outro pulls the listener back into unmistakably Malkmusian territory. “Tune Grief” is the song the Buzzcocks might’ve recorded if they’d grown up in southern California, a short punchy track complete with single-note guitar solo and beach-bright backing vocals. All of Mirror Traffic’s influences have surfaced in Malkmus’ previous work, from Watery, Domestic onward, but here, arguably benefitting from its producers influence, are employed with impeccable taste. Malkmus’ lyrics demand collaboration with the listener—they are in-jokes stacked into abstract architecture and require an open mind equipped with archeological inclinations. An example, the opening lines" from “Asking Price”: “It came delivered on a frozen rope/Indecision antidote/ The frame is narrow, can’t you see/Paralyzed, no...
Words: 604 - Pages: 3
...Romans--depending on their favorite volcano disaster movie. While those types of volcanoes do indeed exist, they represent only one "species" in a veritable zoo of volcano shapes and sizes. Some types of volcanoes are easily recognizable and some are not. The "Hollywood" types are easily recognized. Many are located in populated areas and have well-known names: Vesuvius, Krakatoa, Fujiyama, and Mount St. Helens. These volcanoes are typically tens of miles across and ten thousand or more feet in height. As illustrated in the figure above, they have moderately steep sides and sometimes have small craters in their summits. Volcanologists call these "strato-" or composite volcanoes because they consist of layers of solid lava flows mixed with layers of sand- or gravel-like volcanic rock called cinders or volcanic ash. Image of a cinder cone volcano.Another easily recognized type of volcano (seen at right) is the "cinder cone." As you might expect from the name, these volcanoes consist almost entirely of loose, grainy cinders and almost no lava. They are small volcanoes, usually only about a mile across and up to about a thousand feet high. They have very steep sides and usually have a small crater on top. A third easily recognized volcano may be familiar to you from news reports from Hawaii: the "shield" volcano. This type of volcano can be hundreds of miles across and many tens of thousands of feet high. The individual islands of the state of Hawaii are simply large shield volcanoes...
Words: 1373 - Pages: 6
...Mary Maloney guilty of her own husband’s death? Impossible. We come here today to discuss the manner of Patrick Maloney’s death and whether or not Mrs. Patrick Maloney was the cause of this. All of us here today know the truth whether or not we accept it, Mrs. Maloney is innocent. The United States of America clearly stated that all people are innocent until proven guilty. Mrs. Maloney was simply at the store purchasing food r for husband as he was tired and did not want to go out. Mrs. Patrick Maloney is innocent because there is no provided evidence stating that she is guilty, Patrick could have simply hurt himself while Mrs. Maloney was gone, and the dried meat on his head doesn’t prove anything. Mrs. Maloney did not kill Patrick Maloney...
Words: 694 - Pages: 3
...Crust, Upper mantle, Transition region, Lower mantle, D’’ layer, Outer core, and Inner core. The crust, the part we inhabit, is just a tiny fraction of the Earths mass. Most of the mass of the Earth is in the mantle, a majority of the rest is in the core (Nine Planets, 1994-2010). Earth has three layers of density: The core primarily metals, such as nickel and iron, resides in the central core and is the highest-density material. The Mantel forms the thick mantle that surrounds the core is mostly minerals that contain silicone, oxygen, and other elements and is a rocky material of modest density. The Crust essentially represents the worlds’ outer skin and consists of the lowest density rock, such as granite and a common form of volcanic rock called basalt. Seismic studies indicate Earth has a solid inner core and a molten outer core. Seismic waves, vibrations created by earthquakes, have provided geologist with much of the information we have about the Earth’s interior. Seismic...
Words: 1347 - Pages: 6
...IS A VOLCANO? * HOW ARE VOLCANOES FORMED? * DIFFERENT STAGES OF VOLCANOES * VOLCANOES ERUPT * PLATE TECTONICS * DIFFERENT TYPES OF VOLCANOES * LAVA TEXTURE * PYROCLASTIC * LAHAR * PUMICE * RING OF FIRE * WHAT IS TSUNAMI? * VOLCANO SAFETY TIPS * PLAN FOR A VOLCANO * DURING A VOLCANO * AFTER A VOLCANO * VOLCANOES DESTROYS VOLCANOES CREATE * REFERENCES VOLCANOES WHAT IS A VOLCANO? A volcano is a mountain that opens downward to a pool of molten rock below the surface of the earth. When pressure builds up, eruptions occur. Gases and rock shoot up through the opening and spill over or fill the air with lava fragments. Eruptions can cause lateral blasts, lava flows, hot ash flows, mudslides, avalanches, falling ash and floods. Volcano eruptions have been known to knock down entire forests. An erupting volcano can trigger tsunamis, flash floods, earthquakes, mudflows and rock falls. The word volcano is derived from the name of Vulcano, a volcanic island in the Aeolian Islands of Italy whose name in turn originates from Vulcan, the name of a god of fire in Roman mythology. The study of volcanoes is called volcanology. HOW ARE VOLCANOES FORMED? Volcanoes are formed when magma from within the Earth's upper mantle works its way to the surface. At the surface, it erupts to form lava flows and ash deposits. Over time as the volcano continues to erupt, it will get bigger and bigger...
Words: 1523 - Pages: 7
...emotional undercurrent, similar to the surface of a frozen river. Its what's under the ice that is more interesting. Our main character, tells us in the first stanza that he has paused a moment (line 3). He has paused to take in a peaceful scene. The visual imagery of the woods filling "up with snow" (line 4) is rich. The snow is falling fast enough that it seems to be filling as he watches. How long does he pause? That depends on how fast the snow is falling. Long enough to see the "woods fill up" is what he says. The second stanza tells us that he has paused long enough that he's contemplating his horse's thoughts wondering what he thinks of standing there between the woods he is describing and a frozen lake (line 7) on an very dark evening. The darkest. (line 8) The third stanza makes us listen and asks the question, "Are we really supposed to be here?" (Line 10) We hear the horse shaking or tossing his head and correspondingly the harness bells jingle (line 9) and fade into the sound of a light wind and tiny pats of snowflakes landing. (Line 12) The fourth stanza tells us that the woods are "lovely dark and deep" (line 13) and gives us the idea that while he is enjoying his respite, he is tired and has a long way to go. (Lines 15 and 16) The poems slow tempo and soft rimes contribute to a feeling of melancholy as we watch him resume his journey. It is with a second reading that questions appear. The literal imagery is solid yet many questions could be...
Words: 902 - Pages: 4
...• Provide opportunities of advancement to employees of the company Market and Competitive Analysis The overall market The current level of health awareness in the United States has led to a steady increase in the number of yogurt restaurants in Southern California. This has occurred despite the fact that Southern California already experienced one frozen yogurt boom-and-bust cycle in the 1980s and '90s. With consumers seeking healthy alternatives for frozen dessert, frozen yogurt sales grew 12 percent in 2007 alone1. According to the U.S. Market for Ice Cream and Related Frozen Desserts, the U.S. market for frozen desserts is set to grow by more than $4 billion by 2012, with frozen yogurts attaining the 2 strongest growth. This represents an 18 percent increase over the next five years, from the market's 2007 value of $23.3 billion across retail and foodservice. However, in spite of these promising prospects, the world of frozen yogurt is cutthroat and the growth of one vendor often comes at the expense of another. Customer characteristics Pinkberry and most of its new competitors are upscale frozen dessert restaurants that target young adults as well as health conscious individuals offering a variety of flavors such...
Words: 3498 - Pages: 14
...and crust Inner core: most dense material, solid iron and nickel Outer core: second most dense, liquid, iron and nickel Mantle: composed of oxygen, silicon, magnesium, aluminum Crust: composed of sodium and potassium rich silicate rocks Upper 100-350 km of upper mantle makes up asthenosphere: fluid layer due to heating from core Plate tectonics Earth’s uppermost layer, the lithosphere, broken up into 7 plates due to movement of asthenosphere underneath Plate tectonics- name for dynamic interactions of these plates Plate boundaries 3 types: divergent, covergent, and transform Divergent boundaries: tension from deep earth pulls two plates away from each other, allowing lava to upwell through the cracks and create new seafloor Covergent boundaries: two plates coming together as stress pushes plates toward each other- one plate forced under another in a subduction zone Transform boundaries: two plates slide past each other horizontally-frequent cause of destructive forces like earthquakes The nature of earthquakes Cause = abrupt movements on faults Fractures in earths lithosphere Normal fault- block above the fault has moved downward relative to the black below Reverse fault- upper block, above the fault plane, moves up and over the lower block (aka thrust fault) Right lateral strike slip fault- two blocks slide past one another Earths crustal plates move Stress produces strain which cause earthquake Stressed rocks store strain energy Elastic rebound theory ...
Words: 11141 - Pages: 45
...classes of minerals in lithosphere & elemental composition: oxide: oxygen (ore of iron: pigement) sulfide: sulfur (ore of lead) silicates: silicon & oxygen carbonates: carbon & calcium ( cement & lime) 4. Abestos: are tiny & sharp Benefits: fireproof thermal insulator, used in furnaces, heating ducts, & steam pipes Risks: can cause lung cancer leading to mesothelioma, also the synergistic effect. 5. Silicates Unit Structure 1. Quartz SiO2 3D Arrange. 2. Micas SiO4 2D arrange. 3, Asbestos SiO4 Double Chains 6. Porous & Nonporous Pottery: Porous Pottery is not food safe Nonporous is food safe because it is glazed 7. Glass: Characteristics, how its made& how the properties can be modified.: Glass: non crystalline solid, sand, sodium carbonates, & limestone. Properties can be changed by adding or replacing certain components. 8. Cement & Concrete: Cement: complex mixture of calcium & aluminum silicates (limestone & clay are mixed together to create clinker, then ground to a fine powder & mixed w/ gypsum, resulting cement is mixed w/ sand & gravel & water, hardens to become concrete. 9. Production (extraction) of iron, aluminum, & copper: Valuable material: extracted from the ores ) 10. Soaring prices on scrap metal. One metal is the cost of energy needed to extract a metal from its ore. The greater the cost of energy, the more it costs to convert ore to metal. Chap. 13 1. Nitrogen cycle: is completed by the action of other types of...
Words: 1137 - Pages: 5
...fluorescent lightbulbs hanging by a wire. she grasped the cold bronze door knob and turned it. The lock bolt gave a quiet click and the door stayed shut. Emily heard snow being crushed, The heavy jacket she had just bought couldn't keep her warm enough, she shivered as the air got colder the footsteps got louder. She felt a cold hand grab her by the shoulder. She turned around to see a tall blond headed kid in a yellow ski jacket, it was Chris. He stuttered as he talked, “let's g-g-get inside, l-l-like now.” Emily nodded, she looked around for a rock, something to smash the window with. Emily looked around, eyeing a large rock covered in snow, she picked it up with force. She looked at Chris, Who nodded to show he knew what they were about to do. Emily threw the rock at the glass, and in seconds she heard a shatter. Chris reached his hand in the newly broken window and turned the knob only to realise that the door wasn’t locked, but frozen shut. Chris walked to the power switch and flicked it on, the lift started up and with a loud grind the pair was on their way up the steep wires to the cabin. The Seats were no bigger than a student's desk and the lack of belts made Chris wonder why they were even going to Mike's house for the weekend. The temperature must have dropped because Emily was shivering. When Chris looked down all he could see was a black abyss. The lift stopped, Emily noticed that the building they were headed into had its lights turned on. Emily thought. The gears...
Words: 1110 - Pages: 5
...during such periods. * Interglacial: a period of time, such as the present day, when ice still covers part of the Earth’s surface but has retreated to the polar regions. * Accumulation: the net gain in an ice mass. The sources of accumulation are direct snowfall and avalanching from higher slopes. * Sublimation: a transition from the solid state to gas with no intermediate liquid stage. * Ablation: the process of wastage of snow or ice, especially by melting. * Steady State: when the amounts of accumulation and ablation are equal over the course of a year. As a result, the snout of the glacier will remain stationary. * Surge: a short-lived phase of accelerated glacier flow. * Pressure Melting Point (PMP): the temperature at which ice under pressure will melt. * Extensional Flow: also known as extending flow, this is the extension and related thinning of glacier ice in those zones where velocity increases. * Compressional Flow: also known as compressing flow, this is the type of glacier flow whereby a reduction in velocity leads to an increase in thickness of a glacier. * Weathering: the breakdown of rocks in situ (in their original location, without them being moved away). This produces finer particles that can then be moved by agents of erosion such as wind and running water. The Global Distribution of Cold Environments: Ice Ages: * Begin as a result of global climatic changes. *...
Words: 7946 - Pages: 32
...7 Reasons to Book a Bachelorette Cruise Grab your tiara, gather your BFFs and get ready to rock your bachelorette cruise. Why a cruise rather than the traditional bachelorette party? Well, who said the bachelorette should be limited to one night, when you could celebrate the end of singledom on a 2-night Bahamas cruise? So many reasons support a bachelorette cruise…here are seven. #1. Safe & Budget-Friendly A night on the town can cost big bucks. Think of individual expenses – limo (if you have one) with champagne, fancy dinner, alcohol, cover charges (+ a stripper?). Considering a cruise is all-inclusive – one price for accommodations, entertainment, food – you could save money. The bachelorette cruise is safer too. For instance, you can bar-hop to your little heart’s content, all within the safe confines of your cruise ship. No worries about things that “might” happen to a group of unescorted ladies....
Words: 622 - Pages: 3
...different types: celestial and Jovian. Celestial planets within our solar system include Mercury, Venus, Earth, and Mars, and the Jovian planets are made up of Jupiter, Saturn, Uranus, and Neptune. The key difference between these two types of planets is simple: Celestial planets are made of rocky and metallic substances, which give it a surface, whereas Jovian planets or gas giants are primarily made up of large amounts of hydrogen and helium gases. The celestial planets formed within the warmer zone of the solar system with all the hard physical matter combining over billions of years to form planets. This explains their relative size as compared to the Jovian planets because there was far less solid matter available. The Jovian planets formed from the remaining frozen ice and solid material that was pushed outward from the warmer zone. They eventually gained so much gravity that they began to draw in large amounts of gas until the gas giants were formed. A competing model also states that large clumps of gas were formed within the nebula,...
Words: 1969 - Pages: 8
