...GLOBAL ACCOUNT MANAGEMENT Introduction Due to globalization of economics, advances in communication and information technologies, rapid changes in global market and consumers and availability of a transnational media, makes the world an enormous borderless marketplace. Accordingly many of multinational companies have adopted global account management as a substantial strategic account and integral part of global marketing, and have focused on global consumers’ important demands. Global vs. Nation Account Management Global account management (GAM) emerged as a plan or process of relationship focusing on future of global client’s major demands, and understands them towards to increasing the return on company’s and stakeholders’ investments. Then companies must gain proper perceive of their customer’s demands, and tailoring their approach according to their customer’s needs (Woodburn & McDonald, 2011, pp.5-7). Nation or domestic account management implies on delivering service or serving the demands of consumers that are located in a nation or region; on the other hand, global account management is refer to delivering services or serves the customer’s demand throughout the world. Accordingly multinational companies needs to adopt larger accounts based on their multiple locations around the world while domestic or nations companies doesn’t needs to (Honeycutt et al, 2003, p.102). Then it is obvious that GAM’ faces larger and more sophisticated challenges, and in compare...
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...I. STATEMENT OF THE PROBLEM The problem in the case “Hewlett-Packard’s Global Account Management” was the conflict of Global Account Managers (GAM) and country managers while implementing the GAM program. Beyond the performance measurement system, country managers felt threatened by the GAM as a whole. Country managers that did not buy into the GAM program were given several opportunities to accept the program and work with the GAMs. If managers did not eventually buy into the program they encouraged to pursue opportunities elsewhere in the organization or outside HP. II. OBJECTIVE The objective of this case study was to be able to understand the importance of delegation of tasks to employees in an organization. III. AREAS OF CONSIDERATION The three most important areas of consideration for this case are the following: 1. The Global Management Program itself. 2. The delegation of tasks to Hewlett-Packard’s employees. 3. The benefits of GAM to Hewlett-Packard’s customers. IV. ALTERNATIVE COURSES OF ACTION The following are the alternative courses of actions for this case study: 1. To continue the Global Account Management Program and maintain the existing policies. 2. To discontinue the GAM program and formulate other strategy since it creates conflict between the global account managers and country managers. 3. To continue the GAM program and have further analysis or re-evaluation on the proper delegation of tasks to...
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...Total Quality Pioneers Paper xxxxxxxx Quality Management and Productivity MGT/449 xxxxxx xxx Introduction People are confronted with scenarios concerning quality nearly every day. The word or notion of quality can be defined a number of ways. Some think quality should be determined by individual standards and expectations, while others believe quality is an ever changing state. Goetsch and Davis systematically broke down the elements of quality and determined that “quality is a dynamic state associated with products, services, people, processes, and environments that meets or exceeds expectations and helps produce superior value (Goetsch and Davis, 2010 p.5).” Whatever ones interpretation of quality might be, the intent of this paper is to more clearly define quality and its elements as well as describe how the quality pioneer's use of the total quality elements made the pioneers successful. Furthermore, this paper will explain why the elements of quality are useful in today’s environment and offer some insight as to what the future of quality might look like. Quality and its Elements Quality is defined with a variety of distinct explanations. Nevertheless, understanding quality is the key. End use consumers that are businesses explain quality unmistakably through the use of standards, specifications, and other measurable features. For instance, an individual in search of a new automobile will make his or her final purchase decision based on the quality...
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...correct patients so that no other competitors steal valued material. This actually makes their products perform better than other competitors. Politically Under Armour needs to promote good and safe work habits. They do not want a negative view like Nike obtained after they were seen utilizing sweatshops to make a deeper profit in the Industry. Even if a few customers find out they are using bad practices, then it shatters the whole reputation and brand image. Socio-cultural and Global Under Armour and other competitors can and have been using a global image to win the customers over. It is very important that Under Armour utilizes the global image of their quality product, for instance, showing their products on a global scale such as providing gear to the NFL and MLB. People are likely to wear what the professionals wear because they want to be like them. It also utilizes product placement in movies, TV shows, and video games that places their product on a global scale. It can also reach a global scale by endorsements made with worldwide know people, such as people participating...
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...with products from manufacturing to cultural resources that promotes worldwide exchanges of ideas, economic impact and global interaction. The major factors which have contributed advances on an exponential scale include transportation in the air, sea, and ground, and the international infrastructure in telecommunications, from fiber optics, global thinking and the World Wide Web2. The processes in globalization has affected small business to large corporations, economics, social cultural resources, including politics from the migration of ideas with support and criticism from cultural differences intertwined with competition. The creativity and innovation from the diverse cultures has exploded into popularity that affect all civilization and lifestyles. Diverse knowledge and the ability to compete on a global scale has changed the way businesses and individuals interact. The advances in technology, with faster cell phone,smartphones, tablets integrated electronics, multi-CPU architect, faster bandwidth from fiber optic infrastructure will continue to integrate businesses and individuals in globalization for years in the future. The consumption of a product, either electronic gadgets, power tools, food or grains, and intellectual property from the east coast to west coast or United States to China or any other country will affect the supply or demand on a global scale instead of locally from state to state, or neighboring...
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...TM-Chapter 1 (Motivations, Means and Mentalities) In this chapter, a number of important questions that companies must resolve before taking the leap to operate outside their home environment. 1. What market opportunities, sourcing advantages, or strategic imperatives provide the motivation for their international expansion? 2. By what means will they expand their overseas presence-through modes such as exports, licensing, joint ventures, wholly-owned subsidiaries, or some other means? 3. How will the management mentalities – their embedded attitudes, assumptions, and beliefs- that they bring to their international ventures affect their chances of success? Operating in an international rather than a domestic arena presents managers with many new opportunities. Having worldwide operations not only gives a company access to new markets and low-cost resources, it also opens up new sources of information and knowledge and broadens the options for strategic moves that the company might make to compete with its domestic and international rivals. However, with all these new opportunities come the challenges of managing strategy, organization, and operations that are innately more complex, diverse, and uncertain. What is multinational enterprise? * Multinational enterprise has substantial direct investment in foreign countries (Not just the trading relationships of an import-export business), and actively manage and regard those operations as integral parts of the company...
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...Introduction One of the most important items about gaming is there are winners and losers (in a fun and entertaining way), which influences and entices players all over the world. All of the variables involved with the networks that provide gaming platforms are so dynamic and diverse. From games that are purely for fun or learning there will be a huge market for deploying bigger networks. This is one reason networks growth should grow exponentially. Below is what I have identified as a gaming or Local Exchange network. “Retrieved from, http://www.psu.com/a018031/” 12/17/2013 Posted January 17th, 2013 at 19:30 EDT by Timothy Nunes “Retrieved from, http://www.hcl-axon.com/Our_Products/gamedge/” 12/17/2013 “Retrieved from, http://compnetworking.about.com/od/homenetworking/ig/Home-Network-Diagrams/Hybrid-Network-Diagram.htm” 12/17/13 By Bradley Mitchell References • Home Wi-Fi Security Checklist Cited in the "Handbook of Electronic Security and Digital Forensics" and other titles! • Fixing Common Internet Connection Problems There's nothing more frustrating than a broken Internet connection. We have some tips that can help. Summary The development of a good gaming network has many components that work to enable the end user to have a full experience of entertainment and enjoyment. Some networks are much smaller which can be setup for home use. The ability to play a...
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...Departments In A Bank As soon as it becomes necessary, on account of volume of business, to divide the work in a bank into divisions, each employing a group of clerks, such division is organized into a department having a department head who is usually a teller, a head bookkeeper, or perhaps a junior officer. In the very large banks the executive staff is itself organized into groups, and there may be a vice - president and one or two assistant cashiers in charge of each important department. The work of a department in a large bank is nothing more nor less than the work of a single man in a small bank, apportioned among several men. For example, the receiving teller in a five-man bank will take the deposit, count the cash, examine the checks, assort them as to place payable, enter them upon the proper records and make a settlement or proof at the end of the day. In a large bank each of these operations is performed by a different man or group of clerks under the direction of the receiving teller, who is head of the department. It may be that he himself will do very little if any of the detail work. He becomes the manager. Frequently we find a department within a department, as for example, the money department within the paying teller's department. The ordinary departments, classified as to group, may be described as follows: Paying Teller's Department (Teller): Pays or certifies checks. In charge of the signature book or cards bearing the authorized signatures of all depositors...
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...Problem: Global Warming Solve/ Reduce/ Eliminate the problem: The major problem that people face in the present day era is global warming and it would affect the society in generations to come. There have been already several issues faced by the international community due to this. For instance rise in water levels, famine due to overheating of the earth’s surface and many more. It is time that the international community act accordingly to control it. The damage has been caused but then it’s still not too late to take appropriate measures. Software applications have been proven to be an effective mechanism to spread awareness. Educational applications concerning this matter can be used to aim at certain crowds specially students, this would indeed help them improve their knowledge or at least it would give them a brief advice on how steps could be taken to save our earth from global warming. Interactive application softwares would be a major plus point when it comes to drawing attention from a large crowd. Software apps such as facebook, could be used to create a page specially stating facts of global warming. As shown below. This could be shared among people and this could drag attention. The end result of global warming has led to many issues, such as famine. With the help of facebook, People could send in donations to the ones affected and this cycle could continue until such time that governments take appropriate actions. Instagram is another popular and effective...
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...Myth or Reality? The last decades of 20th century are going to be referred to as the time of "environmental/politically correct craze" because during the course of this historical period, the enforces of lefty-wing agenda had succeeded in throwing milliards of dollars in the air, on the account of a variety of purely imaginary technological, environmental and health care-related scares. For example, we all remember public paranoia, associated with Y2K. Some especially 'progressive' activists used to refer to anticipated effects of Y2K as such that would result in the end of the world, as we know it. In her article Technomillennialism: A Subcultural Technomillennialism: A Subcultural Response to the Technological Threat of Y2K, Andrea Tapia states: "Predicted scenarios (on account of Y2K) ranged from a few days of inconvenience, similar to a bad snowstorm, to that of complete global shutdown and resulting chaos" (2003, 483). Yet, on January 1, 2000, it became clear to just about anyone that Y2K was nothing but a sham. As of today, public still remains unaware of what happened to the milliards of dollars, spent by Western governments to mitigate the expected effects of Y2K. A decade earlier, the anticipated 'end of the world' was being discussed within the context of thinning of ozone layer over Antarctica – thus, resulting in creation of 'ozone holes'. In its turn, the thinning of ozone layer was believed to have been caused by aerosol sprays as such that contain chemical...
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...Global warming, by definition is the increase in the earth's ocean and near surface temperatures. In the last several decades, there have been numerous debates regarding global warming. The vast majority of the scientific community now agrees that global warming is caused by the increase in greenhouse gasses in the atmosphere. What is more important, cheap energy or sustaining human life for the next 100+ years? Global warming is no longer fiction; scientific studies have proved that the earth's climate is under going a period of rapid change. The Intergovernmental Panel on Climate Change (IPCC) claims that the average global temperature has increased by 0.74°C since the mid-20th century and predicts that it will continue to rise by another 1.1°C to 6.4°C by the end of the 21st century (Lynas, 1). Our high dependence on fossil fuels as a source of energy has raised the atmospheric content of greenhouses gases to levels which are higher than almost any point in history. These gasses serve as a powerful insulator, and contain excess heat within our atmosphere. An overall warmer climate disrupts the ecosystem and causes disastrous impacts to take place. One of the most prominent dangers associated with global warming is the melting of the polar ice caps (Hansen 2). These enormous blocks of ice that serve as a habitat for many species of wildlife creatures are quickly melting into the ocean. The devastating impact this has on human life is that it sea levels are rising, and if not...
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...GLOBAL WARMING J.Cumm. American Intercontinental University Global Warming Global warming is the greatest challenge that our planet is facing. In fact the increase in the temperature of the earth’s air, several current trends clearly demonstrates that global warming is impacting our environment. Many people around the world are debating the facts about global warming. The problem of global warming has been unsolvable; researchers have various problems that we as humans have inflicted on the earth. Because of the fact that we are contributing to the global warming through our activities of burning of fossil fuels, industrial plants, farming and deforestation activities are only phases that the earth is experiencing, besides the greenhouse effect. The greenhouse effect which is water vapors, carbon dioxide and methane which our all gases and which water vapor accounts for “80 percent of natural greenhouse warming; the remaining 20 percent is due to the other gases that are present in very small amounts (murck, skinner and porter 488)”. Greenhouse gases such as carbon dioxide, methane and water vapors are harmful gases that humanity helps in emitting into the atmosphere. Subsequently there are consequences that society as a whole has to deal with like the rise of sea levels, melting of snow and ice glaciers, climate changes, floods and droughts. All in which can be disastrous (absolute astronomy, 2011). With the significant changes in our climate, our...
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...Burning fossil fuels such as oil and coal are changing the climate and making thousands of Americans sick. Coal burning power plants are poisoning the air and water. “Fossil fuels account for more than 80% of US global warming” (Jon Van, 1988). Burning fossil fuels releases carbon dioxide in the air, creating a greenhouse effect that traps heat in the atmosphere making the Earth heat up. “Each year, an average of 24,000 Americans die as a result of pollution from coal burning power plants” (Greepeace, 2010). Mercury and other toxic compounds are being released into the air and eater. Acid rain caused mostly by coal burning costs $10 billion a year in crop damages (Jon Van, 1988). Oil is the most used form of energy and accounts for 38% of the global energy source. 30% of carbon dioxide emissions in the air is caused by oil burning (MSc, 2003). Oil spills such as the BP Deep water Horizon leaked thousands of gallons of crude oil in the sea, contaminating water, beaches, wetlands, and destroying sea life. BP was burning oil from the surface, which released poisonous gasses into the air causing people to get sick. Sea life has also been heavily impacted and the full effects of the damage to the eco-system will not be known for years. People have an obligation to find and use alternative energy sources. We need to stop putting people, animals, and the environment in danger. With the continued use of coal and oil, we are heating up our plant, depleting and destroying our land...
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...Mark Scheme (Results) June 2011 GCE Geography 6GE01 Global Challenges Edexcel is one of the leading examining and awarding bodies in the UK and throughout the world. We provide a wide range of qualifications including academic, vocational, occupational and specific programmes for employers. Through a network of UK and overseas offices, Edexcel’s centres receive the support they need to help them deliver their education and training programmes to learners. For further information, please call our GCE line on 0844 576 0025, our GCSE team on 0844 576 0027, or visit our website at www.edexcel.com. If you have any subject specific questions about the content of this Mark Scheme that require the help of a subject specialist, you may find our Ask The Expert email service helpful. Ask The Expert can be accessed online at the following link: http://www.edexcel.com/Aboutus/contact-us/ Alternatively, you can contact our Geography Advisor directly by sending an email to Jonathan Wolton on: GeographySubjectAdvisor@edexcelexperts.co.uk. You can also telephone 0844 372 2185 to speak to a member of our subject advisor team. June 2011 Publications Code US027990 All the material in this publication is copyright © Edexcel Ltd 2011 General Guidance on Marking All candidates must receive the same treatment. Examiners should look for qualities to reward rather than faults to penalise. This does NOT mean giving credit for incorrect or inadequate answers, but it does mean allowing candidates...
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...English 1012, GW Essay Global warming, by definition is the increase in the Earth's ocean and near surface temperatures. In the last several decades, there have been numerous debates regarding global warming. The vast majority of the scientific community now agrees that global warming is caused by the increase in greenhouse gasses, but there is an ongoing debate on whether the increase is due to human activity or from natural sources, such as volcanoes and forest fires. The controversy gained a lot of public attention in 2005 when politician and former Vice President Al Gore created a documentary titled An Inconvenient Truth. The documentary was a compilation of scientific research, theories, and facts that served to blame human activity as the culprit of global warming. The United Nations Framework Convention on Climate Change (UNFCCC) created the Kyoto Protocol in response to the threats associated with global warming (Hawkins 1). The Kyoto Protocol is an agreement among industrialized nations whom have pledged to reduce their annual emission of greenhouse gasses. The protocol currently consists of over 160 nations representing over 55% of the world's greenhouse gases. Ironically, the United States, the biggest contributor of greenhouse gases, accounts for 20.6% of the worlds greenhouse gases, and has not signed the protocol (Clemmit). Our nation's political leaders are at a debate on whether money should be spent in order to decelerate or prevent global warming. George W. Bush...
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