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Good Works

In:

Submitted By raccado
Words 527
Pages 3
Melissa Williams
4700 Abbott Avenu
Highland Park, Texas 75205 howlongissoon@yahoo.com PROFILE

A self motivated resourceful professional with a passion for developing customer relations, implementing image-based marketing within consumer/luxury lifestyle industry private and public. Create integrated strategies to develop new/existing customer sales, brand/product evolution with strong and persuasive interpersonal skills.

KEY SKILLS

* Proven written and verbal communication skills. * Demonstrated ability to grasp new subjects quickly. * Strong organizational and interpersonal skills. * Detailed – oriented, well organized and able to work well under pressure. * Demonstrated ability to manage multiple projects at once. * Self – motivated, able to work independently, as well as a committed member of a team. * Maintains a high quality of work and achievement of set goals.

PROFESSIONAL QUALIFICATIONS

* Remarkable ability to exceed expectations of diverse clientele * Reviewed all course events, large parties and reservations. * Coordinated all food and beverage services. * Excellent ability to gather and analyze data and generate reports. * Demonstrated ability to compile information. * Excellent ability to identify and solve customer needs. * Ensured marketing initiatives with the objective of meeting and exceeding guest expectations. * Developed integrated approach to increase sales results, product awareness, and brand image.

WOODLEY PARK GUEST HOUSE

GENERAL MANAGER
RESERVATION / FRONT DESK
CONCIERGE

* Great success in the coordination and management of special request. * Ensured guest accommodations were properly cleaned and meals served accurately and timely. * Managed emergencies efficiently and with aplomb. * Monitored food and beverage forecasting and par levels

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