...Part 2 (limit: 750 words): Using insights from the course, write a personal action plan to meet future leadership challenges. Write about your strengths in leadership situations, possible weaknesses that you need to be aware of, and how you intend to develop your leadership capability. The following report is part of my annual Performance Planning and Review [PPR] process (including self-assessment) and describes personal strengths and weaknesses along with leadership development needs/goals as a manager and executive. This report is organized in terms of seven dimensions per my current employer’s guidelines; each dimension addresses a different component of leadership performance in terms of own aspirations and goals. The 70/20/10 model for learning and development equally applies to leadership development. This formula suggests that 70% of my learning about leadership comes from on-the-job experiences, working on tasks and real life problems. Coaching from my boss and others accounts for the next 20% and the final 10% comes from formal class-room and reading development. Leadership Dimensions | Dimensions Description | ADJUSTMENT | The degree to which a person is calm and even tempered or conversely, moody and volatileHigh scores seem confident, resilient and optimistic. Low scores seem tense, irritable, and negative | Strenghts | * COMPOSURE: Tend to remain calm even when provoked, or faced with deadlines and heavy external pressure. I am generally perceived...
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...It defines every part of our lives, choosing friends, where we work and who we have relationships with. Most of the factors which shape someone’s personality are a result of his/her heredity and the environment in which he/she was exposed to. (Essays, 2013). A LSI (Life Style Inventory) self-description questionnaire was presented, allowing the raw material to be analyzed and examine our way of thinking and how it influences behavior. Our results are broken up into twelve styles that reflect on our personality. But what affect does our personality play into our lives. Do these styles have an impact on our management style? Do they define who we are or how we think? Did we develop our personal style from relationships, school, or curricular activites? Let's discuss what shapes our personalities and why we act the way we do. Looking over the results from the Life Style Inventory (LSI) test, there was a consistency noted within my specific scores. My two highest scores came for the passive/defensive style. My primary style was avoidance, with a score of 98%, and my backup style was dependent, with a score of 94%. It is apparent that these two styles are a strong description of who I am as a leader. According to the LSI, “The avoidance scale measures our tendency to use the defensive strategy of withdrawal” (Cooke & Lafferty, 1987-2015). Avoidance is often used in unfamiliar, threatening situations, for instance, when dealing with a challenge in which one has little...
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...broad range of job opportunities are offered by various organisations. But all these organizations suffer from one common problem which is recognition problem- they can’t seem to recognize a good leader from bad ones. A leader is generally defined as someone who inspires, rules or guides the work activites of others. A good boss creates clear focus on desired outcomes, properly equip their operations for high performance and above all build strong working relationships and foster teamwork. He creates a climate where employees receive ongoing feedback and coaching and they strive to maintain a work-life balance. Flexibility, understanding and the ability to listen to the employees makes up some of the important characteristics of a good boss. On the contrary, a leader who criticizes, belittles and disrespects his employees earns the label of a bad boss. A bad boss fails to give recognition for the little things his employee does. Such leaders not only make life miserable for their employees, but hamper organizational performance. No one starts out their career trying to be a horrible boss. Yet, it is amazing to see that a vast majority of the folk seem to accomplish this feat with absolutely no training. It is possible that a good leader turns into bad under difficult situations. This could be personal or professional. Ergo, the perception of whether a boss is considered good or bad, should be based on factors considering...
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...Company Shell is one of the largest producers of oil and gas in the world. Royal Dutch Shell plc or commonly known as Shell is an Anglo-Dutch multinational company which has its headquarters based in Netherlands. The company was created by a merger between Royal Dutch Petroleum and a UK based firm called Shell Transport and Trading. As by 2014, Royal Dutch Shell has been measured as the fourth largest company of the world in terms of revenue. The company operates in five different sectors which include exploration and production, power, refining, marketing, chemicals and shipping. The company is sixty percent owned by Royal Dutch Petroleum and forty percent by Shell transport and trading. Is Shell Successful in its operations ? Shell is the leader amongst the group of companies in the sectors of energy and petrochemicals. The company operates in more than 145 countries and employing around 120,000 people. Shell is one of the largest oil and gas companies in terms of capturing the market share, production of oil and gas and operating cash flows (www.static.shell.com). For the last five years, Shell has gained the market share of 13 percent in the United States and around 23 percent in Mexico which is the fastest growing market in North America. Their downstream business have generated a cash flow of over 21 billion US dollars in the last five years. Shell has announced a dividend of 10.5 billion US dollar in 2011 and is aiming to improve the dividend which represent how well the financial...
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...THE VIRGIN GROUP CASE STUDY QUESTION 1: What examples does the case give of links between Branson’s strategy for Virgin and the environment in which it operates? The Virgin Group Ltd is a group of separately run British companies with the Virgin brand under the leadership of English celebrity business tycoon Sir Richard Branson. The core business areas are travel, entertainment and lifestyle, among others. Richard Branson’s strategy comes from his deepest inner beliefs; “in principle there were no product or service boundries limiting a brand name, provided it was associated with quality products/services on offer” The corporate strategy of the Virgin Group is to operate like ‘a venture capital firm based on the Virgin brand.’ This strategy involves non-related diversification at the individual business unit level. Meanwhile, synergies are created from hierarchical relationships and the interaction of the corporate head office with individual business units. By leveraging on the Virgin Brand which has established prominence in the minds of consumers, Virgin is able to enter new business areas with a bang and shake up existing orders. The unique Virgin culture also allows Virgin to break into new markets and execute its ventures very effectively. Virgin’s corporate strategy is best described in the Virgin Charter – the individual businesses are focused and develop as autonomous enterprises under a single unified brand name. This decentralization...
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...cation A Classification of Motivation Theories (Content vs. Process) Motivation theories can be classified broadly into two different perspectives: Content and Process theories. Content Theories deal with “what” motivates people and it is concerned with individual needs and goals. Maslow, Alderfer, Herzberg and McCelland studied motivation from a “content” perspective. Process Theories deal with the “process” of motivation and is concerned with “how” motivation occurs. Vroom, Porter & Lawler, Adams and Locke studied motivation from a “process” perspective. 1. Content Theories about Motivation Abraham Maslow’s Hierarchy of Needs When motivation theory is being considered the first theory that is being recalled is Maslow’s hierarchy of needs which he has introduced in his 1943 article named as “A Theory of Human Motivation”. According to this theory, individual strives to seek a higher need when lower needs are fulfilled. Once a lower-level need is satisfied, it no longer serves as a source of motivation. Needs are motivators only when they are unsatisfied. In the first level, physiological needs exist which include the most basic needs for humans to survive, such as air, water and food. In the second level, safety needs exist which include personal security, health, well-being and safety against accidents remain. In the third level, belonging needs exit. This is where people need to feel a sense of belonging and acceptance. It is about relationships, families...
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...T3 ORGANIZATIONAL CULTURE, SOCIALIZATION AND MENTORING Organizational Culture: Shared values and beliefs that underlie a company’s identity. Values: - Guide the organization’s thinking and actions. - Dimensions: Prosocial, Market, Financial, Achievement, Artistic - They define: * What metters: where people will spend time and energy * Actions: the way companies operate (decision-making criteria) Layers of Organizational Culture: 1) ESPOUSED VALUES (Core values and guiding principles) - Strategies, plans, philosophies, company regulation, working method, company’s goal - They require everyone to obey ENACTED VALUES Values and norms that are actually exhibited or converted into employee behavior) 2) OBSERVABLE ARTIFACTS Dress, acronyms, awards, myths, stories, ceremonies, ways of communicating 3) BASIC ASSUMPTIONS Actions inconceivable in a certain culture (unsafe behavior, refusal to learn languages,…) Outcomes associated with Culture: * Attitudes and Behaviors * Job Satisfaction * Commitment * Intentions to stay in the company * Quality of communication Four Functions of Organizational Culture: Establish who the company is and what it stands for, to drive energy around that is really important to promote social system stability and to shape behavior by helping members make sense of their surroundings. Understanding Organizational Culture: Sustainability and Values: - Sustainability is not just about conserving...
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...Company Background and analysis of AirAsia This report conducts an analysis of AirAsia, the world’s Lowest Cost Airline. AirAsia is a Malaysian low cost airline. AirAsia was found in 1993 and it started its operations from 18 Nov 1996. It was established initially by DRB-Hicom, a government owned- conglomerate. On 2 December 2001, the heavily- indebted airline was purchased Tony Fernandes former Time Warner Executive. Tony was inspired by the Low-Cost Carrier business model of Southwest Airlines and proposed to start a Low-Cost Carrier but the government refused to issue a new license and requested Tony to buy an existing airline. Hence Tune Air set up by Tony and his investors bought Air Asia for a token sum of RM1. Before 2001. AirAsia failed to attract enough passengers from Malaysia Airline to establish its own stand in the market. The turning point for AirAsia was in 2001 subsequent to its purchase by Tony Fernandes. Tony Fernandes enrolled low-cost airline experts to restructure the business model of AirAsia. He invited Connor McCarthy, formerly the director of the group operation Ryanair, to join his executive team. In the late 2001, AirAsia airline was re-launched in Malaysia as trendy, no-frills operation with three B737 aircraft as a lowfare, low-cost domestic airline. AirAsia’s simple slogan “Now Everyone Can Fly” has won the heart of customer’s. AirAsia’s profit for the second quarter (i.e.,ending 31 december 2004) was reported RM 44.4 million, which is a 323 %...
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...TERM PAPER Subject: “Pick a local firm which has one of the best and well-organized management. Analyze the current practices and explain what measurable positive impacts that would have. Management structure/practices and justify your opinion. Recommend at least 5 changes to the current practices and explain what measurable positive impacts that would have.” Submitted To: Mr.Mamoon Rashid Submitted by: Naima Sultana Student of Executive MBA North South University ID: Date: 14/08/2010 Preface: I would like to give my special thanks to my honorable course teacher Mr.Mamoon Rashid to give the opportunity to research on the of the term paper which is “Pick a local firm which has one of the best and well-organized management. Analyze the current practices and explain what measurable positive impacts that would have. Management structure/practices and justify your opinion. Recommend at least 5 changes to the current practices and explain what measurable positive impacts that would have.” Coca-Cola is a prominent player in the Bangladeshi soft drinks market with a localized approach to marketing. Table of Contents Introduction: Since its beginning in the spring of 1886, Coca-Cola has grown to become the most recognized trademark in history. Operating out of more than 195 countries worldwide, Coca-Cola is the most popular beverage on earth and is enjoyed over 773,000,000 times daily. Current situation: The Coca-Cola Company has been a dynamic company, always...
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...Human Resources Management Assignment 1 A glimpse of Manulife Financial In 1887, a Canadian leading financial services group was born. Manulife Financial currently has primary operations across Asia, Canada and the United States. This year, Manulife Financial celebrates its 125th year of serving clients with sturdy, dependable, consistent and advanced solutions for their most important financial decisions. Manulife Financial’s international operations offer financial protection and wealth management product and services which include life insurance, long-term care services, pension products, annuities, mutual funds, banking products and property and casualty retrocession insurance. Manulife Financial operates under the brand name “John Hancock” in the US and “Manulife Financial” in Canada and Asia (The Manufacturers Life Insurance Company 2012). TASK 1 (1.1) The concept of Human resource Management has been shifted since the day of its discovery long time ago. The ‘current’ human resource management was not the same as how it was –similar –but not identical. The ‘older’ human resource management is often perceived as the traditional way of human resources management and called as ‘personnel management’ nowadays. In the contrary, the human resources management we all use today is usually referred as the modern way of managing human resources (Nayab N 2010). Gaining a competitive advantage is and has been one of the things companies always seek. Competitive advantage...
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...CUSTOMER LOYALTY PROGRAM & IT‟S SHIFT TO PAYBACK AT PANTALOONS -SUBMITTED BY SRISHTI SHAW IBS, HYDERABAD 1 CONTENTS Topics i. ii. iii. Internship Certificate Acknowledgement Executive Summary 1. Introduction i. Background ii. Objective iii. Methodology iv. Scope & Limitations 2. Economy Industry Analysis 3. Company Analysis 4. Project Specific Analysis 5. Conclusion & Recommendation 6. Contribution 7. Learning from SIP 8. References 9. Appendix Pg .No(s) 4 4 5 5 6 7-12 13-20 21-45 46 47 48 49 50-60 2 ACKNOWLEDGEMENT I would like to thank Mr. Rakesh Maheshwari, The Marketing Head East of Pantaloons Concept to give me an opportunity to work with Pantaloons and to learn through practice. He has provided me with all the help I required and also given me opportunity to work in Pantaloons Fresh Face Hunt. I wound also like to thank Sohini Chankroborty , Marketing Executive of Pantaloons Camac Street store & Amit Sadhwani , Marketing Executive of Pantaloons of South city Store to give me the freedom to organise and excute activities and providing me constant guidance. I would like to thank Mr . Jigeesh Nasina to provide me with his constant guidance throughout my Summer Internship Project and clarify all my doubts. I would also like to thank IBS, Hyderabad to have given me the opportunity for this Industry Exposure. Lastly, I would like to thank my family without whose constant support I could not have ...
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...République Algérienne Démocratique et Populaire Ministère de l’Enseignement Supérieur et de la Recherche Scientifique Université Abou Bekr Belkaїd de Tlemcen Faculté des Sciences Economiques et de Gestion THESE DE DOCTORAT EN SCIENCES ECONOMIQUES Thème Microfinance et Pauvreté : Quantification de la Relation sur la population de Tlemcen Présentée et soutenue publiquement par : Mr. SMAHI Ahmed Sous la direction du : Pr. BENHABIB Abderrezak (U. Tlemcen) JURY Professeur Bendi Abdeslem Professeur Benhabib Abderrezak Professeur Derbal Abdelkader Professeur Ait Ziane Kamel Docteur Maliki Samir B.E Docteur Baba Abdelkader Université de Tlemcen Université de Tlemcen Université d’Oran C.U.Khémis Méliana Université de Tlemcen Université de Mostaganem Président Encadreur Examinateur Examinateur Examinateur Examinateur Année Universitaire : 2009/2010 Remerciements Au terme de ces années de recherche, mes premiers remerciements s’adressent au professeur Abderrezak Benhabib, mon directeur de thèse qui m’a apporté un précieux soutien dans ce travail, en s’avérant toujours disponible et exigeant pour l’achèvement de ce travail. A vrai dire, le choix de ce thème lui revient en toute sincérité vu l’intérêt qu’il portait à l’enrichissement de la thématique celle de la pauvreté. Je remercie Mr Benhabib aussi pour son soutien et ses conseils, la confiance qu’il m’a accordée et la grande liberté qu’il m’a laissée dans la réalisation de ce travail. Certes, nous avons appris beaucoup...
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...– INTRODUCTION & TERMS OF REFERENCE For this assignment, I’ll be an assistant in a firm of business consultants. I have been asked to assist in a project, by researching and producing a formal report on a medium/large organisation. The organisation I’ll be exploring is Sainsbury’s. I have chosen Sainsbury’s because it produces its own brand of products such as foods and drinks. Sainsbury’s aims to meet its customers' needs effectively by providing the best quality products to meet their everyday shopping needs and thereby provide shareholders with good, sustainable financial returns. For the report, I’ll be describing the type of business ownership Sainsbury's is involved in, its objectives, its organisation functions, its management style and culture, how communication takes place and the production process of Sainsbury's. 2.0 – PROCEDURE For this report I’m going to use two types of research which are primary and secondary research: Primary research: This means asking someone for their views or opinions. I’ll be using questionnaires and conducting interviews, face to face, by telephone or by post. Secondary research: Secondary research relates to information that already exists, rather than creating your own. I’ll be using information from the internet; the websites that I’ll be using are www.sainbsury’s.co.uk, www.j-sainsbury’s.co.uk, www.google.com, etc 3.0 - FINDINGS Under this section you are going to find all the findings of my research. HISTORY...
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...Chapter 15 The Organization of International Business Laws control the lesser man. Right conduct controls the greater one. – Chinese proverb Opening Photo Objectives • Profile the evolving process of organizing a company for international business • Describe the features of classical structures • Describe the features of neoclassical structures • Discuss the systems used to coordinate and control international activities • Profile the role and characteristics of organizational culture CASE: Building an Organization at Johnson & Johnson The typical pharmaceutical company relies on global integration, given its steep product development costs and potential scale economies. Meanwhile, it must respond to local market conditions, obtaining government approval for each product in each country and establishing local sales and distribution systems. Consequently, headquarters and subsidiaries jointly implement the company’s strategy. Building an organization that can meet this mission is tough. One standout that does is Johnson & Johnson (J&J). Since the start of its U.S. operations in 1886, J&J has evolved into the most broadly based health-care company in the world. International activity began in 1919 with J&J Canada. Headquartered in New Brunswick, New Jersey, J&J lists 250 operating companies across the world, holds more than 54,000 U.S. and foreign patents, sells products in more than 175 countries, and employs about 115,000 people worldwide, with...
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...Mat Clark – IELTS Speaking LỜI NÓI ĐẦU Chào các bạn, xuất phát từ nhu cầu bản thân muốn học môn speaking cho bài thi tiếng anh IELTS, chúng tôi nhận thấy cuốn sách này có giá trị rất tốt cho việc tham khảo. Tuy nhiên, các bản sách điện tử đang tràn lan trên mạng Internet hiện nay có chất lượng rất thấp, kèm theo đó là việc có thêm tiếng Trung dẫn tới lãng phí về giấy in, tiền bạc, thời gian. Hiện nay, cuốn này này đã được một nhà xuất bản tại Việt Nam mua lại bản quyền từ tác giả Mat Clark, và đã xuất bản tại Việt Nam, chúng tôi khuyên các bạn nên mua cuốn sách này để sử dụng, nhằm tôn trọng giá trị của cuốn sách này, cũng như tôn trọng tác quyền của tác giả cũng như nhà xuất bản. Chúng tôi gõ lại cuốn sách này nhằm mục đích duy nhất là để học tập, nghiên cứu, không hề mang bất cứ mục đích kinh doanh nào. Mọi hành động thương mại liên quan tới bản gõ lại này là không hề liên quan tới chúng tôi. Mong các bạn tôn trọng tác giả và tôn trọng ý muốn của chúng tôi. Trong quá trình gõ và biên tập, do trình độ không chuyên, không thể tránh khỏi có sai sót. Xin cảm ơn, chúc các bạn học tốt. 1 Mat Clark – IELTS Speaking IELTS SPEAKING – MAT CLARK Preface During my 5 years as an IELTS examiner in China, I have seen thousands of Chinese IELTS candidates perform OK in the speaking interview. Most people would agree that an OK score in speaking is 5 or 6. Many students now realize that a score of 5 or 6 for speaking is not enough for their study requirements...
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